Apple macbook pro 15 inch mid 2010 User Manual

MacBook Pro (15-inch, Mid 2010) Symptom Charts — Input/Output Devices 101 2010-12-15
Deep Dive
CheckResultActionCode
1. Check if a known-good SD 
card fits in slot.
YesAsk customer to replace 
defective or out-of-spec SD 
card.
NoLoosen all logic board screws 
and insert known-good SD 
card. Again go to step 2.
2.  Does memory card now fit in 
SD slot?
YesTighten back the logic board 
screws and go to step 3.
NoReplace logic board and 
retest.
M17
3. Does SD card now eject and 
insert without issue?...

MacBook Pro (15-inch, Mid 2010) Symptom Charts — Input/Output Devices 102 2010-12-15
Deep Dive
CheckResultActionCSC
1. Verify if SD card inserts 
correctly.
YesGo to step 2.
NoGo to Symptom table “SD 
Memory card Will Not Insert 
Into Slot.”
2.  Verify if the SD card shows up 
on the desktop or in System 
Profiler.
YesGo to step 3
NoCheck if a known-good SD 
Memory card can read and 
write correctly on system. 
-If yes, redirect customer to 
SD card vendor for faulty/
unsupported card.  
-If no, replace...

MacBook Pro (15-inch, Mid 2010) Symptom Charts — Input/Output Devices 103 2010-12-15
Deep Dive
CheckResultActionCode
1. Verify if he Built-in iSight 
camera is  available in the 
Apple System Profiler USB list 
of devices.
YesCamera recognized. Go to 
step 2
NoInspect and reseat camera 
cable connection on logic 
board. Go to step 2..
2.  Launch PhotoBooth. Verify 
if acquired image appears 
normal.
YesiSight camera functioning. Go 
to step 3
NoClean glass for dust presence. 
Go to step 3
3. Launch...

MacBook Pro (15-inch, Mid 2010) Symptom Charts — Input/Output Devices 104 2010-12-15
Deep Dive
CheckResultActionCode
After resetting SMC, verify if the 
FireWire Port recognized.
YesIssue resolved.
NoFireWire port is defective.. 
Replace main logic board.
M12
Uncategorized Symptom
Quick Check
SymptomQuick Check
Uncategorized Symptom
Unable to locate appropriate 
symptom code
Verify if existing symptom code applies to  the issue 
reported by the customer. If not, document reported 
symptom and send...

MacBook Pro (15-inch, Mid 2010) Symptom Charts — Mechanical Issues: Thermals and Enclosure 105 2010-12-15
Mechanical Issues: Thermals and Enclosure
Reset/Power Button Stuck
Unlikely cause:  LCD, hard drive, optical drive
Quick Check
SymptomQuick Check
Reset/Power Button Stuck
• System will not power on
• System sounds bootROM 
unlock tone during startup
• System automatically starts up 
repeatedly
1. Diagnose stuck button with SMC keyboard reset 
sequence
2.  Check for issue occurrence on battery and on...

MacBook Pro (15-inch, Mid 2010) Symptom Charts — Mechanical Issues: Thermals and Enclosure 106 2010-12-15
3. Inspect keyboard flex cable for 
loose or damaged connections.    
 
Align and reseat the keyboard 
flex cable on logic board 
connector. 
 
 Verify if power key now works 
correctly.
YesCable reseat restored power-
on key operation.
NoPower-on key still appears to 
be stuck or open.  Go to step 
4.
Remove two screws on metal 
cable cover to access keyboard 
connector. 
 
-Plug known good powered...

MacBook Pro (15-inch, Mid 2010) Symptom Charts — Mechanical Issues: Thermals and Enclosure 107 2010-12-15
System Runs Hot
Unlikely cause:  LCD, hard drive, optical drive
Quick Check
SymptomQuick Check
System Runs Hot
• System feels very warm
• Fan(s) not working
• Fan(s) are full on
1. Verify the computer operating on a flat, hard 
surface and the vents are not blocked.
2.  Verify the computer is not running hotter than 
expected for normal operation. If possible, 
compare to a similarly configured...

MacBook Pro (15-inch, Mid 2010) Symptom Charts — Mechanical Issues: Thermals and Enclosure 108 2010-12-15
5. Verify if the heatsink is installed 
properly with no damage to 
heat fins.
YesGo to step 7.
NoReplace missing screws or 
damaged heatsink. Go to step 
6.
X10
6.  Verify if the system is running 
as expected.
YesHeatsink installed incorrectly.  
Issue resolved.
NoGo to step 7.
7. Heatsink thermal grease 
possibly missing or improperly 
installed during previous 
repair. Verify if correct thermal...

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 Apple Technician Guide 
Take Apart
MacBook Pro (15-inch, Mid 2010)   

MacBook Pro (15-inch, Mid 2010) Take Apart — General Information 110 2010-12-15
Vertical Insertion 
(JST )
• Use black stick under 
cable to remove.
• Keep connector 
level to board when 
disconnecting and 
reconnecting.
• Press evenly when 
reconnecting or 
connector can be 
tipped up and not fully 
seated.
Examples:
• fan cable
• left speaker on 
underside of board
Locking Lever
• Flip up lever 90 
degrees for cable 
removal. 
• Slide connector 
into receptacle. Use 
tweezers if necessary.
• Lock down...