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Apple macbook 13 inch aluminum late 2008 User Manual

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Page 91

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Mass Storage 91 2010-06-15
4. Install and test with 
replacement optical drive SATA 
flex cable. Verify that media 
is now recognized and reads 
reliably.
YesCable change resolved issue.X03
NoReplace optical drive.  
(Mechanical damage to 
optical drive, if found)
J03 
(J05)
5. Test write data to compatible 
CD and DVD media.  Verify 
burned media is recognized 
and reads reliably.
YesIssue resolved. 
NoReplace optical drive.  
(Mechanical damage to...

Page 92

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Input/Output Devices 92 2010-06-15
Input/Output Devices
USB Port Does Not Recognize Known Devices
Unlikely cause:  LCD, hard drive, optical drive
Quick Check
SymptomQuick Check
USB Port Does Not Recognize 
Known Devices
USB-wired keyboard/mouse or 
USB flash drive not recognized
1. Check the for latest software update.
2.  Use Apple System Profiler to verify the computer 
recognizes the USB bus.
3. Test port with known good Apple keyboard or...

Page 93

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Input/Output Devices 93 2010-06-15
Built-in Keyboard Does Not Work Properly
Unlikely cause:  LCD, hard drive, optical drive
Quick Check
SymptomQuick Check
Built-in Keyboard Does Not Work 
Properly
• Keystrokes not recognized
• Locks up
• Displayed characters don’t 
match
1. In System Preferences: International: Input Menu, 
enable Keyboard Viewer.  Select Show Keyboard 
Viewer from the Input Menu in the menu bar.  
Test the keyboard.
2.  Confirm...

Page 94

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Input/Output Devices 94 2010-06-15
3. Disconnect and verify that 
keyboard flex cable is in good 
condition (no delamination or 
torn cable end, no missing or 
cracked tracks).
YesGo to step 4.
NoReplace top case. Go to step 5.K01
4.  Reseat cable and check that 
flex cable end is fully inserted 
and aligned with connector 
on logic board, and that 
connector lock is closed.  Verify 
that keyboard now functions 
properly.  Reseat cable and 
verify...

Page 95

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Input/Output Devices 95 2010-06-15
Built-in Trackpad Does Not Work
Quick Check
SymptomQuick Check
Built-in Trackpad Does Not Work
• Cursor does not move.
• Select button of trackpad 
inoperable
• Multiple touch features 
inoperable
1. Check for environmental factors such as humidity, 
hand lotion or jewelry.  Check if user is touching 
the trackpad simultaneously with both hands.
2.  Clean the trackpad surface (with the computer 
powered off ) using...

Page 96

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Input/Output Devices 96 2010-06-15
6. Does the select button click?   
Verify trackpad alignment is 
proper and click-depth set 
screw is at factory setting.
YesAll trackpad issues resolved.
NoGo to step 7 
7. Does a known-good trackpad  
work?
YesReplace trackpad according 
to symptom found. 
- No mouse/trackpad 
response  
- Trackpad cursor not tracking 
properly 
- Trackpad button issues
 
 
K02 
 
K12 
K13
NoReplace logic board.M16
Built-in...

Page 97

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Input/Output Devices 97 2010-06-15
3. Measure the voltage between 
pin 4 and pin 2 of the 
keyboard backlight connector 
J5815.  Is there voltage present 
with the running system in a 
dark room? 
YesReplace top case.K10
NoGo to step 4. 
4.  Reseat the keyboard backlight 
connection to the logic board.  
Does the keyboard backlight 
work now?
YesIssue resolved.
NoGo to step 5
5. In the Apple System Profiler, 
can you see the AirPort and 
Bluetooth...

Page 98

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Input/Output Devices 98 2010-06-15
2. Reset SMC and verify if 
keyboard/trackpad is now seen 
in Apple System Profiler.
YesGo to step 3.
NoReplace logic board.M15
3. Disconnect and verify that 
keyboard flex cable is in good 
condition (no delamination or 
torn cable end, no missing or 
cracked tracks).
YesGo to step 4.
NoReplace top case. Go to step 5.K11
4.  Reseat cable and check that 
flex cable end is fully inserted 
and aligned with connector...

Page 99

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Input/Output Devices 99 2010-06-15
Deep Dive
CheckResultActionCode
1. Can you see the trackpad 
continuously listed under USB 
in Apple System Profiler?
YesTrackpad communicating to 
system. Go to step 5.
NoGo to step 2
2.  Does the trackpad look 
damaged?
YesReplace trackpad. Go to step 
6.
K02
NoGo to step 3.
3. Reseat the trackpad flex cable 
on the logic board.  Does the 
trackpad work now?
YesLoose cable.  Issue resolved.
NoGo to step 4.
4.  Is...

Page 100

MacBook (13-inch, Aluminum, Late 2008) Symptom Charts — Input/Output Devices 100 2010-06-15
Apple Remote Inoperable
Unlikely cause:  LCD, hard drive, optical drive
Quick Check
SymptomQuick Check
Apple Remote Inoperable
• Remote is not recognized.
1. The computer is on and awake.
2.  Check with known-good remote on user’s 
computer and the user’s remote on known-good 
computer
3. Remote is used within 30 feet of the computer 
and unobstructed line-of-sight to the IR window.
4.  Clean the IR window.
5....
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