Apple Iphone 5 User Guide

							 Chapter  4    Siri 41
Movies
Ask Siri about what movies are playing, or where you can see a specific movie. Find out when a 
film premiered, who directed it and what awards it won. Siri gives theater locations, show times, 
and Rotten Tomato reviews.
See detailed info about a movie:  Tap a movie that Siri suggests.
Get theaters and 
showtimes.
Watch the trailer.
Read Rotten Tomato 
reviews.
Sports
Siri knows a lot about sports—including baseball, basketball, football, soccer, and hockey. Ask Siri 
for game schedules, scores from the current season’s games, or up-to-the minute scores from live 
games. Tell Siri to show you player stats and compare them against other players’ stats. Siri tracks 
team records, too. Here are some things you might ask:
 •What was the score of the last Giants game?
 •What are the National League standings?
 •When is the Chicago Cubs first game of the season?
Dictation
When Siri is turned on, you can also dictate text. See Dictation on page 25.
Although you can compose email, text messages, and other text by talking directly with Siri, 
you might prefer dictation. Dictation lets you edit a message instead of replacing the entire text. 
Dictation also gives you more time to think while composing. 
Siri understands a pause to mean you finished talking for the moment, and takes that 
opportunity to respond. While this lets you have a natural conversation with Siri, Siri might 
interrupt you before you’re really done if you pause too long. With dictation, you can pause as 
much as you like, and resume talking when you’re ready.
You can also start composing text using Siri, then continue using dictation. For example, you 
can create an email with Siri, then tap the draft to open the message in Mail. In Mail, you can 
complete or edit the message and make other changes, such as adding or removing recipients, 
revising the subject, or changing the account you’re sending the email from.
Hfuuifbufstboe
tipxujnft/ 
:budiuifusbjmfs/ 
SfbeSpuufoUpnbup
sfwjfxt/  
						

							 Chapter  4    Siri 42
Correcting Siri
If Siri is having trouble
Siri may sometimes have trouble understanding you—in a noisy environment, for example. If you 
speak with an accent, it can take Siri some time to get used to your voice. If Siri doesn’t hear you 
exactly right, you can make corrections.
Siri shows what it heard you say, along with its response. 
Correct what Siri hears you say:  Tap the bubble showing what Siri heard you say. Edit your 
request by typing, or tap 
 on the keyboard to dictate.
For information about using dictation, see Dictation on page 41 .
If some of the text is underlined in blue, tap it and Siri suggests some alternatives. Tap one of the 
suggestions, or replace the text by typing or dictating.
Correct Siri by voice:  Tap , then restate or clarify your request. For example, “I meant Boston.”
When correcting Siri, don’t say what you don’t want—just tell Siri what you do want.
Correct a mail or text message:  If Siri asks if you want to send the message, say something like:
 •Change it to: Call me tomorrow.
 •Add: See you there question mark.
 •No, send it to Bob.
 •No. (to keep the message without sending it)
 •Cancel.
To have Siri read the message to you, say “Read it back to me” or “Read me the message.” If it’s 
correct, say something like “Yes, send it.”
Noisy environments
In a noisy environment, hold iPhone close to your mouth, but don’t talk directly into the bottom 
edge. Continue to speak clearly and naturally. Tap 
 when you finish speaking.
You can also try holding iPhone to your ear to speak to Siri.
Network connection
Siri might tell you it’s having trouble connecting to the network. Because Siri relies on Apple 
servers for voice recognition and other services, you need to have a good 3G, 4G, or LTE cellular 
connection or a Wi-Fi connection to the Internet.  
						

							5
  43
Phone
Phone calls
Making calls
Making a call on iPhone is as simple as tapping a name or number in your contacts, using Siri  
to say “call Bob” (iPhone 4S or later), tapping one of your favorites, or tapping a recent call to 
return it. 
Call a favorite with a single tap.
View your recent incoming and outgoing calls to 
return a call or get more info. The red badge 
indicates the number of missed calls.
Call, email, or text someone
in your contacts list.
Dial manually.
View a list of
your voicemail 
messages.
WARNING:  For important information about avoiding distraction, see Important safety 
information
 on page 14 6 . 
Buttons at the bottom of the Phone screen give you quick access to your favorites, recent calls, 
your contacts, and a numeric keypad for dialing manually.
Call a favorite with a single tap. 
View your recent incoming and outgoing calls to 
return a call or get more info. The red badge 
indicates the number of missed calls. 
Call, email, or text someone
in your contacts list. 
Dial manually. 
View a list of
your voicemail 
messages.  
						

							 Chapter  5    Phone 44
Manually dial a number:  Tap Keypad, enter the number, then tap Call.
 •Paste a number to the keypad:  Tap the screen above the keyboard, then tap Paste.
 •Enter a soft (2-second) pause:  Touch the “*” key until a comma appears.
 •Enter a hard pause (to pause dialing until you tap the Dial button):  Touch the “#” key until a 
semicolon appears.
 •Redial the last number:  Tap Keypad, tap Call to display the number, then tap Call again.
Add a contact to Favorites:  In Contacts, tap “Add to Favorites” at the bottom of a contact card. To 
delete or rearrange your favorites list, tap Edit.
Use Siri or Voice Control:  Press and hold the Home button , say call or dial, then say the name 
or number. You can add at home, work, or mobile.
 See Chapter 4, Siri, on page 36 and  Voice 
Control
 on page 26.
For best results, speak the full name of the person you’re calling. When voice dialing a number, 
speak each digit separately—for example, four one five, five five five, one two one two. For the 800 
area code in the U.S., you can say eight hundred.
Receiving calls
Answer a call:  Tap Answer. If iPhone is locked, drag the slider. You can also press the center 
button on your headset.
Silence a call:  Press the Sleep/Wake button or either volume button. You can still answer the call 
after silencing it, until it goes to voicemail.
Reply to an incoming call with a text message:  Swipe  up, tap “Reply with Message,” then 
choose a reply or tap Custom. To create your own default replies, go to Settings > Phone > “Reply 
with Message” and replace any of the default messages.
Remind yourself to return an incoming call:  Swipe  up, tap Remind Me Later, then choose 
when you want to be reminded.
Decline a call and send it directly to voicemail:  Do one of the following:
 •Press the Sleep/Wake button twice quickly.
 •Press and hold the center button on your headset for about two seconds. Two low beeps 
confirm that the call was declined.
 •Tap Decline (if iPhone is awake when the call comes in).
Block calls and maintain Wi-Fi access to the Internet:  Go to Settings and turn on Airplane 
Mode, then tap Wi-Fi to turn it on.
Set iPhone to Do Not Disturb (
) :  Go to Settings and turn on Do No Disturb. See Do Not 
Disturb and Notifications
 on page 13 2 .
When iPhone is turned off, in airplane mode, or set to Do Not Disturb, incoming calls go directly 
to voicemail.    
						

							 Chapter  5    Phone 45
While on a call
When you’re on a call, the screen shows call options. 
Mute your line.  
iPhone 4 or later: Touch and
hold to put your call on hold.
Dial a number 
or enter 
numbers.
Use the
speakerphone
or a Bluetooth
device.
Get contact 
info.
Make a FaceTime call.Make another
call.
Use another app during a call:  Press the Home button , then open the app. To return to the 
call, tap the green bar at the top of the screen.
End a call:  Tap End. Or press the center button on your headset.
Respond to a second incoming call:  
 •Ignore the call and send it to voicemail:  Tap Ignore.
 •Put the first call on hold and answer the new one:  Tap Hold Call + Answer.
 •End the first call and answer the new one:  When using a GSM network, tap End Call + Answer. 
With a CDMA network, tap End Call and when the second call rings back, tap Answer, or drag 
the slider if the phone is locked.
If you’re on a FaceTime video call, you can either end the video call and answer the incoming call, 
or decline the incoming call.
Switch between calls:  Tap Swap. The active call is put on hold. With CDMA, you can’t switch 
between calls if the second call was outgoing, but you can merge the calls. If you end the second 
call or the merged call, both calls are terminated.
Merge calls:  Tap Merge Calls. With CDMA, you can’t merge calls if the second call was incoming.
Conference calls
With GSM, you can set up a conference call with up to five people at a time, depending on 
your carrier.
Create a conference call:  While on a call, tap Add Call, make another call, then tap Merge Calls. 
Repeat to add more people to the conference.
 •Drop one person:  Tap Conference, tap  next to a person, then tap End Call.
 •Talk privately with one person:  Tap Conference, then tap Private next to the person. Tap Merge 
Calls to resume the conference.
 •Add an incoming caller:  Tap Hold Call + Answer, then tap Merge Calls.
Note:  You can’t make a FaceTime video call when you’re on a conference call.
Mute your line.  
iPhone 4 or later: Touch and
hold to put your call on hold. 
Dial a number 
or enter 
numbers. 
Use the
speakerphone
or a Bluetooth
device. 
Get contact 
info. 
Make a FaceTime call. 
Make another
call.  
						

							 Chapter  5    Phone 46
Using a Bluetooth device
For information about using a Bluetooth device, see the documentation that came with the 
device. See Pairing Bluetooth devices
 on page 32.
Bypass your Bluetooth device:  
 •Answer a call by tapping the iPhone screen.
 •During a call, tap Audio and choose iPhone or Speaker Phone.
 •Turn off Bluetooth in Settings > Bluetooth.
 •Turn off the Bluetooth device, or move out of range. You must be within about 30 feet   
(10 meters) of a Bluetooth device for it to be connected to iPhone.
Emergency calls
Make an emergency call when iPhone is locked:  On the Enter Passcode screen, tap 
Emergency Call.
Important:   iPhone can be used to make an emergency call in many locations, provided 
that cellular service is available, but it should not be relied on for emergencies. Some cellular 
networks may not accept an emergency call from iPhone if iPhone is not activated, if iPhone 
is not compatible with or configured to operate on a particular cellular network, or (when 
applicable) if iPhone does not have a SIM card or if the SIM card is PIN-locked.
In the U.S., location information (if available) is provided to emergency service providers when 
you dial 911.
With CDMA, when an emergency call ends, iPhone enters emergency call mode for a few minutes 
to allow a call back from emergency services. During this time, data transmission and text 
messages are blocked.
Exit emergency call mode (CDMA):  Do one of the following:
 •Tap the back button.
 •Press the Sleep/Wake button or the Home button .
 •Use the keypad to dial a non-emergency number. 
						

							 Chapter  5    Phone 47
FaceTime
With iPhone 4 or later, you can make a video call to someone with a Mac or other iOS device that 
supports FaceTime. The FaceTime camera lets you talk face-to-face; switch to the iSight camera 
on the back to share what you see around you.
Note:  On iPhone 3GS or iPhone 4, you need a Wi-Fi connection to the Internet. On iPhone 4S or 
later, you can also make FaceTime calls over a cellular data connection. Cellular data charges may 
apply. To turn off FaceTime using cellular data, go to Settings > General > Cellular.
Make a FaceTime call:  In Contacts, choose a name, tap FaceTime, then tap the phone number or 
email address that the person uses for FaceTime.
To call someone who has an iPhone 4 or later, you can start by making a voice call, then 
tap FaceTime.
Switch cameras.
Drag your image
to any corner.
Mute (you can hear 
and see; the caller 
can see but
not hear).
Note:  With FaceTime, your phone number is displayed even if caller ID is blocked or turned off.
Use Siri or Voice Control:  Press and hold the Home button , then say “FaceTime,” followed by 
the name of the person to call.
Set FaceTime options:  Go to Settings > FaceTime to:
 •Turn FaceTime on or off
 •Specify your Apple ID or an email address for receiving FaceTime calls
Visual voicemail
Visual voicemail lets you see a list of your messages and choose which ones to listen to or delete, 
without having to listen to instructions or prior messages. The badge on the Voicemail icon tells 
you how many unheard messages you have.
Set up visual voicemail:  The first time you tap Voicemail, you’re prompted to create a voicemail 
password and record your voicemail greeting.
Listen to a voicemail message:  Tap Voicemail, then tap a message. To listen again, select the 
message and tap 
. If visual voicemail isn’t available with your service, tap Voicemail and follow 
the voice prompts.
Txjudidbnfsbt/ 
Esbhzpvsjnbhf
upbozdpsofs/ 
Nvuf)zpvdboifbs
boetffuifdbmmfs
dbotffcvu
opuifbs/  
						

							 Chapter  5    Phone 48
Check voicemail from another phone:  Dial your own number or your carrier’s remote 
access number.
Drag the playhead 
to skip to any point 
in a message.
Unheard messages
Play/pause
Contact info
Speakerphone
(Audio, when a 
Bluetooth device is 
connected. Tap to 
choose audio output.)
Return the call.
Messages are saved until you delete them or your carrier erases them.
Delete a message:  Swipe or tap the message, then tap Delete.
Note:  In some areas, deleted messages may be permanently erased by your carrier.
Manage deleted messages:  Tap Deleted Messages (at the end of the messages list), then:
 •Listen to a deleted message:  Tap the message.
 •Undelete a message:  Tap the message and tap Undelete.
 •Delete messages permanently:  Tap Clear All.
Change your greeting:  Tap Voicemail, tap Greeting, tap Custom, then tap Record and say your 
greeting. Or, to use your carrier’s generic greeting, tap Default.
Set an alert sound for new voicemail:  Go to Settings > Sounds, then tap New Voicemail. 
Note:  If the Ring/Silent switch is off, iPhone won’t sound alerts.
Change the voicemail password:  Go to Settings > Phone > Change Voicemail Password.
Contacts
From a contact’s Info screen, a quick tap lets you make a phone call, create an email message, 
find the contact’s location, and more. See Chapter 25, Contacts, on page 10 0 .
Drag the playhead 
to skip to any point 
in a message. 
Unheard messages 
Play/pause 
Contact info 
Speakerphone
(Audio, when a 
Bluetooth device is 
connected. Tap to 
choose audio output.) 
Return the call.  
						

							 Chapter  5    Phone 49
Call forwarding, call waiting, and caller ID
The following information applies only to GSM networks. For CDMA networks, 
contact your carrier for information about enabling and using these features. See 
support.apple.com/kb/HT4515.
Turn call forwarding on or off:  Go to Settings > Phone > Call Forwarding. The Call Forwarding 
icon (
) appears in the status bar when call forwarding is on. You must be in range of the cellular 
network when you set iPhone to forward calls, or calls won’t be forwarded. FaceTime calls are 
not forwarded.
Turn call waiting on or off:  Go to Settings > Phone > Call Waiting. If you’re on a call and call 
waiting is turned off, incoming calls go directly to voicemail. 
Turn caller ID on or off:  Go to Settings > Phone > Show My Caller ID.
Note:  For FaceTime calls, your phone number is displayed even if caller ID is turned off.
Ringtones, Ring/Silent switch, and vibrate
iPhone comes with ringtones that sound for incoming calls, Clock alarms, and the Clock timer. 
You can also purchase ringtones from songs in iTunes. See Chapter 22, iTunes Store, on page 94 .
Set the default ringtone:  Go to Settings > Sounds > Ringtone.
Turn the ringer on or off:  Flip the switch on the side of iPhone. 
Important:  Clock alarms still sound even if you set the Ring/Silent switch to silent.
Turn vibrate on or off:  Go to Settings > Sounds.
Assign a different ringtone for a contact:  In Contacts, choose a contact, tap edit, then tap 
Ringtone and choose a ringtone.
For more information, see Sounds
 on page 13 9 .
International calls
For information about making international calls from your home area, including rates and other 
charges that may apply, contact your carrier or go to your carrier’s website.
When traveling abroad, you may be able to use iPhone to make calls, send and receive text 
messages, and use apps that access the Internet, depending on available networks.
Enable international roaming:  Contact your carrier for information about availability and fees.
Important:  Voice, text message, and data roaming charges may apply. To avoid charges when 
roaming, turn off Voice Roaming and Data Roaming.
If you have an iPhone 4S or later that’s been activated to work on a CDMA network, you may be 
able to roam on GSM networks if the phone has a SIM card installed. When roaming on a GSM 
network, iPhone has access to GSM network features. Charges may apply. Contact your carrier for 
more information.
Set network options:  Go to Settings > General > Cellular to:
 •Turn data roaming on or off. 
 •Turn cellular data on or off.
 •Turn voice roaming on or off (CDMA).
 •Use GSM networks abroad (CDMA). 
						

							 Chapter  5    Phone 50
Turn off cellular services:  Go to Settings, turn on Airplane Mode, then tap Wi-Fi and turn Wi-Fi 
on. Incoming phone calls are sent to voicemail. To resume cellular service, turn Airplane Mode off.
Automatically add the prefix or country code for calls to the U.S.:  (GSM) Go to Settings > Phone, 
then turn on Dial Assist. This lets you use contacts and favorites to make calls while abroad.
Choose a carrier:  Go to Settings > Carrier. This option is available only when you’re traveling 
outside your service provider’s network, and for carriers that have roaming agreements with your 
provider. See Carrier
 on page 13 3 .
Get voicemail when visual voicemail isn’t available:  Dial your own number (with CDMA, add # 
after your number), or touch and hold “1” on the numeric keypad.
Setting options for Phone
Go to Settings > Phone to:
 •See the phone number for your iPhone
 •Change the default text message replies for incoming calls
 •Turn call forwarding, call waiting, and caller ID on or off (GSM)
 •Turn TTY on or off
 •Change your voicemail password (GSM)
 •Require a PIN to unlock your SIM when you turn iPhone on (required by some carriers)
Go to Settings > FaceTime to:
 •Turn FaceTime on or off
 •Use your Apple ID for FaceTime
 •Add an email address for FaceTime
 •Turn cellular data on or off
Go to Settings > Sounds to:
 •Set ringtones and volume
 •Set vibration options
 •Set the sound for new voicemail