Apple Iphone 5 User Guide
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A 141 iPhone in Business With support for secure access to corporate networks, directories, and Microsoft Exchange, iPhone is ready to go to work. For detailed information about using iPhone in business, go to www.apple.com/iphone/business Install configuration profiles: On iPhone, open the email message or download the configuration profiles from the website your administrator provides. When you open a configuration profile, installation begins. Important: You may be asked whether a configuration profile is trusted. If in doubt, ask your administrator before installing the configuration profile. You can’t change the settings defined by a configuration profile. If you want to change settings, you must first remove the configuration profile, or install a new configuration profile with the new settings. Remove a configuration profile: Go to Settings > General > Profile, then select the configuration profile and tap Remove. Removing a configuration profile deletes the settings and all other information installed by the profile. Setting up Microsoft Exchange accounts Microsoft Exchange provides email, contact, tasks, and calendar information that you can automatically sync wirelessly to iPhone. You can set up an Exchange account directly on iPhone. Set up an Exchange account on iPhone: Go to Settings > Mail, Contacts, Calendars. Tap Add Account, then tap Microsoft Exchange. Ask your service provider or administrator what settings you should use. Appendix
Appendix A iPhone in Business 14 2 VPN access VPN (virtual private network) provides secure access over the Internet to private networks, such as the network at your company or school. Use Network settings on iPhone to configure and turn on VPN. Ask your administrator what settings you should use. VPN can also be set up automatically by a configuration profile. When VPN is set up by a configuration profile, iPhone may turn VPN on automatically whenever it’s needed. For more information, contact your administrator. LDAP and CardDAV accounts When you set up an LDAP account, you can view and search for contacts on your organization’s LDAP server. The server appears as a new group in Contacts. Because LDAP contacts aren’t downloaded to iPhone, you must have an Internet connection to view them. Check with your administrator for account settings and other requirements (such as VPN). When you set up a CardDAV account, your account contacts are synced with iPhone over the air. You may also be able to search for contacts on your organization’s CardDAV server. Set up an LDAP or CardDAV account: Go to Settings > Mail, Contacts, Calendars, then tap Add Account. Tap Other. Ask your service provider or administrator what settings you should use.
B 14 3 International Keyboards International keyboards let you type text in many different languages, including Asian languages and languages that are written from right to left. Using international keyboards International keyboards let you type text in many different languages, including Asian languages and languages written from right to left. For a list of supported keyboards, go to www.apple.com/iphone/specs.html. Manage keyboards: Go to Settings > General > International > Keyboards. •Add a keyboard: Tap Add New Keyboard, then choose a keyboard from the list. Repeat to add more keyboards. •Remove a keyboard: Tap Edit, tap next to the keyboard you want to remove, then tap Delete. •Edit your keyboard list: Tap Edit, then drag next to a keyboard to a new place in the list. To enter text in a different language, switch keyboards. Switch keyboards while typing: Touch and hold the Globe key to show all your enabled keyboards. To choose a keyboard, slide your finger to the name of the keyboard, then release. The Globe key appears only if you enable more than one keyboard. You can also just tap . When you tap , the name of the newly activated keyboard appears briefly. Continue tapping to access other enabled keyboards. Many keyboards provide letters, numbers, and symbols that aren’t visible on the keyboard. Enter accented letters or other characters: Touch and hold the related letter, number, or symbol, then slide to choose a variant. For example: •On a Thai keyboard: Choose native numbers by touching and holding the related Arabic number. •On a Chinese, Japanese, or Arabic keyboard: Suggested characters or candidates appear at the top of the keyboard. Tap a candidate to enter it, or flick left to see more candidates. Use the extended candidate list: Tap the up arrow at the right to view the full candidate list. •Scroll the list: Flick up or down. •Return to the short list: Tap the down arrow. When using certain Chinese or Japanese keyboards, you can create a shortcut for word and input pairs. The shortcut is added to your personal dictionary. When you type a shortcut while using a supported keyboard, the paired word or input is substituted for the shortcut. Appendix
Appendix B International Keyboards 14 4 Turn shortcuts on or off: Go to Settings > General > Keyboard > Shortcuts. Shortcuts are available for: •Simplified Chinese: P inyin •Traditional Chinese: P inyin and Zhuyin •Japanese: Romaji and 50 Key Special input methods You can use keyboards to enter some languages in different ways. A few examples are Chinese Cangjie and Wubihua, Japanese Kana, and Facemarks. You can also use your finger or a stylus to write Chinese characters on the screen. Build Chinese characters from the component Cangjie keys: As you type, suggested characters appear. Tap a character to choose it, or continue typing up to five components to see more options. Build Chinese Wubihua (stroke) characters: Use the keypad to build Chinese characters using up to five strokes, in the correct writing sequence: horizontal, vertical, left falling, right falling, and hook. For example, the Chinese character 圈 (circle) should begin with the vertical stroke 丨. •As you type, suggested Chinese characters appear (the most commonly used characters appear first). Tap a character to choose it. •If you’re not sure of the correct stroke, enter an asterisk (*). To see more character options, type another stroke, or scroll through the character list. •Tap the match key (匹配) to show only characters that match exactly what you typed. Write Chinese characters: Write Chinese characters directly on the screen with your finger when Simplified or Traditional Chinese handwriting formats are turned on. As you write character strokes, iPhone recognizes them and shows matching characters in a list, with the closest match at the top. When you choose a character, its likely follow-on characters appear in the list as additional choices Touchpad Some complex characters, such as 鱲 (part of the name for the Hong Kong International Airport), �� (elevator), and 㗎 (particle used in Cantonese), can be typed by writing two or more component characters in sequence. Tap the character to replace the characters you typed. Roman characters are also recognized. Type Japanese kana: Use the Kana keypad to select syllables. For more syllable options, tap the arrow key and select another syllable or word from the window. UpvdiSbe
Appendix B International Keyboards 14 5 Type Japanese romaji: Use the Romaji keyboard to type syllables. Alternative choices appear along the top of the keyboard, tap one to type it. For more syllable options, tap the arrow key and select another syllable or word from the window. Type facemarks or emoticons: Use the Japanese Kana keyboard and tap the ^_^ key. Or you can: •Use the Japanese Romaji keyboard (QWERTY-Japanese layout): Tap the Number key , then tap the ^_^ key. •Use the Chinese (Simplified or Traditional) Pinyin or ( Traditional) Zhuyin keyboard: Tap the Symbols key , then tap the ^_^ key.
C 14 6 Safety, Handling, & Support Important safety information WARNING: Failure to follow these safety instructions could result in fire, electric shock, or other injuries, or damage to iPhone or other property. Read all the safety information below before using iPhone. Handling Handle iPhone with care. It is made of metal, glass, and plastic and has sensitive electronic components inside. iPhone can be damaged if dropped, burned, punctured, or crushed, or if it comes in contact with liquid. Don’t use a damaged iPhone, such as one with a cracked screen, as it may cause injury. If you’re concerned about scratching, consider using a case. Repairing Don’t open iPhone and don’t attempt to repair iPhone by yourself. Disassembling iPhone may cause injury to you or damage to iPhone. If iPhone is damaged, malfunctions, or comes in contact with liquid, contact Apple or an Apple Authorized Service Provider. You can find more information about getting service at www.apple.com/support/iphone/service/faq . Battery Don’t attempt to replace the iPhone battery yourself—you may damage the battery, which could cause overheating and injury. The lithium-ion battery in iPhone should be replaced only by Apple or an Apple Authorized Service Provider, and must be recycled or disposed of separately from household waste. Don’t incinerate the battery. For information about battery recycling and replacement, go to www.apple.com/batteries . Distraction Using iPhone in some circumstances can distract you and may cause a dangerous situation. Observe rules that prohibit or restrict the use of mobile phones or headphones (for example, avoid texting while driving a car or using headphones while riding a bicycle). Navigation Maps, directions, Flyover, and location-based apps depend on data services. These data services are subject to change and may not be available in all areas, resulting in maps, directions, Flyover, or location-based information that may be unavailable, inaccurate, or incomplete. Compare the information provided on iPhone to your surroundings, and defer to posted signs to resolve any discrepancies. Some Maps features require Location Services. See Privacy on page 14 0 . Use common sense when navigating. Appendix
Appendix C Safety, Handling, & Support 14 7 Charging Charge iPhone with the included USB cable and power adapter or other third-party “Made for iPhone” cables and power adapters that are compatible with USB 2.0 or power adapters compliant with one or more of the following standards EN 301489-34, IEC 62684, YD/T 1591-2009, CNS 15285, ITU L.1000, or another applicable mobile phone power adapter interoperability standard. An iPhone Micro USB Adapter (available separately in some areas) or other adapter may be needed to connect iPhone to some compatible power adapters. Using damaged cables or chargers, or charging when moisture is present, can cause electric shock. When you use the Apple USB Power Adapter to charge iPhone, make sure that the AC plug or AC power cord is fully inserted into the adapter before you plug it into a power outlet. Power adapters may become warm during normal use, and prolonged contact may cause injury. Always allow adequate ventilation around power adapters when using them. Note: Only micro USB power adapters in certain regions that comply with applicable mobile phone power adapter interoperability standards are compatible. Please contact the power adapter manufacturer to find out if your micro USB power adapter complies with these standards. Hearing loss Listening to sound at high volumes may damage your hearing. Background noise, as well as continued exposure to high volume levels, can make sounds seem quieter than they actually are. Turn on the audio and check the volume before inserting anything in your ear. For more information about hearing loss, see www.apple.com/sound . For information about how to set a maximum volume limit on iPhone, see Music settings on page 63 . WARNING: T o prevent possible hearing damage, do not listen at high volume levels for long periods. Apple headsets The headsets sold with iPhone 4S or later in China (identifiable by dark insulating rings on the plug) are designed to comply with Chinese standards and are compatible with iPhone 4S or later, iPad 2 or later, and iPod touch 5th generation. Use only compatible headsets with your device. Radio signals iPhone uses radio signals to connect to wireless networks. For information about the amount of power used to transmit these signals, and about steps you can take to minimize exposure, see Settings > General > About > Legal > RF Exposure. Radio frequency interference Observe signs and notices that prohibit or restrict the use of mobile phones (for example, in healthcare facilities or blasting areas). Although iPhone is designed, tested, and manufactured to comply with regulations governing radio frequency emissions, such emissions from iPhone can negatively affect the operation of other electronic equipment, causing them to malfunction. Turn off iPhone or use Airplane Mode to turn off the iPhone wireless transmitters when use is prohibited, such as while traveling in aircraft, or when asked to do so by authorities. Medical devices iPhone contains radios that emit electromagnetic fields. These electromagnetic fields may interfere with pacemakers or other medical devices. If you wear a pacemaker, maintain at least 6 inches (approximately 15 cm) of separation between your pacemaker and iPhone. If you suspect iPhone is interfering with your pacemaker or any other medical device, stop using iPhone and consult your physician for information specific to your medical device. iPhone has magnets near the bottom, and the included headphones also have magnets in the earbuds, which may interfere with pacemakers, defibrillators or other medical devices. Maintain at least 6 inches (approximately 15 cm) of separation between your pacemaker or defibrillator and iPhone or the earbuds.
Appendix C Safety, Handling, & Support 14 8 Medical conditions If you have any other medical condition that you believe could be affected by iPhone (for example, seizures, blackouts, eyestrain, or headaches), consult with your physician prior to using iPhone. Explosive atmospheres Do not charge or use iPhone in any area with a potentially explosive atmosphere, such as at a fueling area, or in areas where the air contains chemicals or particles (such as grain, dust, or metal powders). Obey all signs and instructions. Repetitive motion When you perform repetitive activities such as typing or playing games on iPhone, you may experience occasional discomfort in your hands, arms, wrists, shoulders, neck, or other parts of your body. If you experience discomfort, stop using iPhone and consult a physician. High-consequence activities This device is not intended for use where the failure of the device could lead to death, personal injury, or severe environmental damage. Choking hazard Some iPhone accessories may present a choking hazard to small children. Keep these accessories away from small children. Important handling information Cleaning Clean iPhone immediately if it comes in contact with anything that may cause stains— such as dirt, ink, makeup, or lotions. To clean: •Disconnect all cables and turn iPhone off (press and hold the Sleep/Wake button, then slide the onscreen slider). •Use a soft, lint-free cloth. •Avoid getting moisture in openings. •Don’t use cleaning products or compressed air. The front or back cover of iPhone may be made of glass with a fingerprint-resistant oleophobic (oil repellant) coating. This coating wears over time with normal usage. Cleaning products and abrasive materials will further diminish the coating, and may scratch the glass. Abrasive media may also scratch iPhone. Using connectors, ports, and buttons Never force a connector into a port or apply excessive pressure to a button, because this may cause damage that is not covered under the warranty. If the connector and port don’t join with reasonable ease, they probably don’t match. Check for obstructions and make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port. Lightning Discoloration of the Lightning plug after regular use is normal. Dirt, debris, and exposure to liquids may cause discoloration. To remove the discoloration or if the cable becomes warm during use or won’t charge or sync your iPhone, disconnect the Lightning cable from your computer or power adapter and clean it with a soft, dry, lint-free cloth. Do not use liquids or cleaning products when cleaning the Lightning connector. Operating temperature iPhone is designed to work in ambient temperatures between 32° and 95° F (0° and 35° C) and stored in temperatures between -4° and 113° F (-20° and 45° C). iPhone can be damaged and battery life shortened if stored or operated outside of these temperature ranges. Avoid exposing iPhone to dramatic changes in temperature or humidity. When you’re using iPhone or charging the battery, it is normal for iPhone to get warm.
Appendix C Safety, Handling, & Support 14 9 If the interior temperature of iPhone exceeds normal operating temperatures (for example, in a hot car or in direct sunlight for extended periods of time), you may experience the following as it attempts to regulate its temperature: •iPhone stops charging. •The screen dims. •A temperature warning screen appears. •Some apps may close. Important: You may not be able to use iPhone while the temperature warning screen is displayed. If iPhone can’t regulate its internal temperature, it goes into deep sleep mode until it cools. Move iPhone to a cooler location out of direct sunlight and wait a few minutes before trying to use iPhone again. For more information, go to support.apple.com/kb/HT2101 . iPhone Support site Comprehensive support information is available online at www.apple.com/support/iphone . To contact Apple for personalized support (not available in all areas), see www.apple.com/support/contact. Restarting or resetting iPhone If something isn’t working right, try restarting iPhone, forcing an app to close, or resetting iPhone. Restart iPhone: Hold down the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, hold down the Sleep/Wake button until the Apple logo appears. Force an app to close: Hold down the Sleep/Wake button for a few seconds until a red slider appears, then hold down the Home button until the app closes. You can also remove an app from the recents list to force it to close. See Opening and switching between apps on page 17 . If you can’t turn off iPhone or if the problem continues, you may need to reset iPhone. A reset should be done only if turning iPhone off and on doesn’t resolve the problem. Reset iPhone: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. “Wrong Passcode” or “iPhone is disabled” appears If you forget your passcode or iPhone displays an alert that it is disabled, see “iOS: Wrong passcode results in red disabled screen” at support.apple.com/kb/HT1212. “This accessory is not supported by iPhone” appears The accessory you attached may not work with iPhone. Make sure the USB cable and connectors are free of debris, and refer to the documentation that came with the accessory.
Appendix C Safety, Handling, & Support 15 0 Can’t view email attachments If iPhone can’t view email attachments, try the following: •View an attached file: Tap the attachment to open it in Quick Look. You may need to wait while it downloads before viewing. •Save an attached photo or video: Tap the attachment to open it in Quick Look. You may need to wait while it downloads before viewing. Quick Look supports the following document types: •.doc, .docx—Microsoft Word •.htm, .html—webpage •.key—Keynote •.numbers—Numbers •.pages—Pages •.pdf—Preview, Adobe Acrobat •.ppt, .pptx—Microsoft PowerPoint •.rtf—Rich Text Format •.txt—text •.vcf—contact information •.xls, .xlsx—Microsoft Excel For additional troubleshooting information, go to www.apple.com/support/iphone . Backing up iPhone You can use iCloud or iTunes to automatically back up iPhone. If you choose to back up using iCloud, you can’t also use iTunes to automatically back up to your computer, but you can use iTunes to manually back up to your computer. Backing up with iCloud iCloud backs up to iPhone daily over Wi-Fi, when it’s connected to a power source and is locked. The date and time of the last backup is listed at the bottom of the Storage & Backup screen. iCloud backs up your: •Purchased music, TV shows, apps, and books •Photos and videos in your Camera Roll •iPhone settings •App data •Home screen and app organization •Messages (iMessage, SMS, and MMS) •Ringtones Note: Purchased music is not backed up in all areas and TV shows are not available in all areas. If you didn't enable iCloud backup when you first set up iPhone, you can turn it on in iCloud settings. Turn on iCloud backups: Go to Settings > iCloud, then log in with your Apple ID and password, if required. Go to Storage & Backup, then turn on iCloud Backup. Back up immediately: Go to Settings > iCloud > Storage & Backup, then tap Back Up Now.