Apple Iphone 5 User Guide

							 Appendix C    Safety, Handling, & Support 151
Manage your backups:  Go to Settings > iCloud > Storage & Backup, then tap Manage Storage. 
Tap the name of your iPhone.
Turn Camera Roll backup on or off:  Go to Settings > iCloud > Storage & Backup, then tap 
Manage Storage. Tap the name of your iPhone, then turn Camera Roll backup on or off.
View the devices being backed up:  Go to Settings > iCloud > Storage & Backup > 
Manage Storage.
Stop iCloud backups:  Go to Settings > iCloud > Storage & Backup > Backup, then turn off 
iCloud Backup.
Music that isn’t purchased in iTunes isn't backed up in iCloud. You have to use iTunes to back up 
and restore that content. See Syncing with iTunes
 on page 16 .
Important:  Backups for music or TV show purchases are not available in all areas. Previous 
purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBookstore. 
Purchased content, as well as Photo Stream content, doesn’t count against your 5 GB of free 
iCloud storage.
Backing up with iTunes
 iTunes creates a backup of photos in your Camera Roll or Saved Photos album, and backups of 
text messages, notes, call history, your Favorites list, sound settings, and more. Media files, such as 
songs, and some photos, aren’t backed up, but can be restored by syncing with iTunes.
When you connect iPhone to the computer you normally sync with, iTunes creates a backup 
each time you:
 •Sync with iTunes:  iTunes syncs iPhone each time you connect iPhone to your computer. iTunes 
won’t automatically back up an iPhone that isn’t configured to sync with that computer. See 
Syncing with iTunes
 on page 16 . 
 •Update or restore iPhone:  iTunes always backs up iPhone before updating and restoring.
iTunes can also encrypt iPhone backups to secure your data.
Encrypt iPhone backups:  Select “Encrypt iPhone backup” in the iTunes Summary pane.
Restore iPhone files and settings:  Connect iPhone to the computer you normally sync with, 
select iPhone in the iTunes window, and click Restore in the Summary pane.
For more information about backups, go to support.apple.com/kb/HT1766.
Removing an iTunes backup
You can remove an iPhone backup from the list of backups in iTunes. You may want to do this, 
for example, if a backup was created on someone else’s computer.
Remove a backup:
 1 In iTunes, open iTunes Preferences.
 •Mac:  Choose iTunes > Preferences.
 •Windows:  Choose Edit > Preferences.
 2 Click Devices (iPhone doesn’t need to be connected).
 3 Select the backup you want to remove, then click Delete Backup.
 4 Click Delete, to confirm you wish to remove the selected backup, then click OK. 
						

							 Appendix C    Safety, Handling, & Support 15 2
Updating and restoring iPhone software
You can update iPhone software in Settings, or by using iTunes. You can also erase or restore 
iPhone, and then use iCloud or iTunes to restore from a backup.
Deleted data is no longer accessible through the iPhone user interface, but it isn’t erased from 
iPhone. For information about erasing all content and settings, see Reset
 on page 13 8.
Updating iPhone
You can update software in iPhone Settings or by using iTunes. 
Update wirelessly on iPhone:  Go to Settings > General > Software Update. iPhone checks for 
available software updates.
Update software in iTunes:  iTunes checks for available software updates each time you sync 
iPhone using iTunes. See Syncing with iTunes
 on page 16 .
For more information about updating iPhone software, go to support.apple.com/kb/HT4623 .
Restoring iPhone
You can use iCloud or iTunes to restore iPhone from a backup. 
Restore from an iCloud backup:  Reset iPhone to erase all settings and information. Sign in to 
iCloud and choose Restore from a Backup in the Setup Assistant. See Reset
 on page 13 8 .
Restore from an iTunes backup:  Connect iPhone to the computer you normally sync with, select 
iPhone in the iTunes window, and click Restore in the Summary pane.
When the iPhone software is restored, you can either set it up as a new iPhone, or restore your 
music, videos, app data, and other content from a backup.
For more information about restoring iPhone software, go to support.apple.com/kb/HT1414.
Software and service information
This table describes where to get more iPhone-related safety, software, and service information.
To learn about Do this
Using iPhone safely See Important safety information
 on page 14 6.
iPhone service and support, tips, forums, and Apple 
software downloads Go to www.apple.com/support/iphone
.
Service and support from your carrier Contact your carrier or go to your carrier’s website.
The latest information about iPhone Go to www.apple.com/iphone.
Managing your Apple ID account Go to appleid.apple.com.
Using iCloud Go to www.apple.com/support/icloud.
Using iTunes Open iTunes and choose Help > iTunes Help. For an 
online iTunes tutorial (may not be available in all 
areas), go to www.apple.com/support/itunes.
Using other Apple iOS apps Go to www.apple.com/support/ios.
Finding your iPhone serial number, IMEI, ICCID, 
or MEID You can find your iPhone serial number, International 
Mobile Equipment Identity (IMEI), ICCD, or Mobile 
Equipment Identifier (MEID) on the iPhone packaging. 
Or, on iPhone, choose Settings > General > About. For 
more information, go to 
support.apple.com/kb/ht4061 . 
						

							 Appendix C    Safety, Handling, & Support 15 3
To learn about Do this
Obtaining warranty service First follow the advice in this guide. Then go to 
www.apple.com/support/iphone.
Viewing iPhone regulatory information On iPhone, go to Settings > General > About >  
Legal > Regulatory.
Battery replacement service Go to www.apple.com/batteries/replacements.html.
Using iPhone in an enterprise environment Go to www.apple.com/iphone/business to learn more 
about the enterprise features of iPhone, including 
Microsoft Exchange, IMAP, CalDAV, CardDAV, VPN,  
and more. 
Using iPhone in an enterprise environment
Go to www.apple.com/iphone/business to learn more about the enterprise features of iPhone, 
including Microsoft Exchange, IMAP, CalDAV, CardDAV, VPN, and more. 
Using iPhone with other carriers
Some carriers let you unlock iPhone for use with their network. To see if your carrier offers this 
option, go to support.apple.com/kb/HT1937. 
Contact your carrier for authorization and setup information. You need to connect iPhone to 
iTunes to complete the process. Additional fees may apply.
For troubleshooting information, go to support.apple.com/kb/TS3198.
Disposal and recycling information
Apple Recycling Program (available in some areas):  For free recycling of your old mobile phone, 
a prepaid shipping label, and instructions, see www.apple.com/recycling .
iPhone disposal and recycling:  You must dispose of iPhone properly according to local laws and 
regulations. Because iPhone contains electronic components and a battery, iPhone must be 
disposed of separately from household waste. When iPhone reaches its end of life, contact local 
authorities to learn about disposal and recycling options, or simply drop it off at your local Apple 
retail store or return it to Apple. The battery will be removed and recycled in an environmentally 
friendly manner. For more information, see www.apple.com/recycling .
Battery replacement:  The lithium-ion battery in iPhone should be replaced only by Apple 
or an Apple Authorized Service Provider, and must be recycled or disposed of separately 
from household waste. For more information about battery replacement services, go to 
www.apple.com/batteries/replacements.html.
Battery Charger Efficiency 
						

							 Appendix C    Safety, Handling, & Support 15 4
Türkiye
Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur.
European Union—electronics and battery disposal information  
The symbol above means that according to local laws and regulations your product and/or its 
battery shall be disposed of separately from household waste. When this product reaches its 
end of life, take it to a collection point designated by local authorities. The separate collection 
and recycling of your product and/or its battery at the time of disposal will help conserve 
natural resources and ensure that it is recycled in a manner that protects human health and 
the environment.
Union Européenne—informations sur l’élimination 
Le symbole ci-dessus signifie que, conformément aux lois et réglementations locales, vous 
devez jeter votre produit et/ou sa batterie séparément des ordures ménagères. Lorsque ce 
produit arrive en fin de vie, apportez-le à un point de collecte désigné par les autorités locales. 
La collecte séparée et le recyclage de votre produit et/ou de sa batterie lors de sa mise au rebut 
aideront à préserver les ressources naturelles et à s’assurer qu’il est recyclé de manière à protéger 
la santé humaine et l’environnement.
Europäische Union—Informationen zur Entsorgung 
Das oben aufgeführte Symbol weist darauf hin, dass dieses Produkt und/oder die damit 
verwendete Batterie den geltenden gesetzlichen Vorschriften entsprechend und vom Hausmüll 
getrennt entsorgt werden muss. Geben Sie dieses Produkt zur Entsorgung bei einer offiziellen 
Sammelstelle ab. Durch getrenntes Sammeln und Recycling werden die Rohstoffreserven 
geschont und es ist sichergestellt, dass beim Recycling des Produkts und/oder der Batterie alle 
Bestimmungen zum Schutz von Gesundheit und Umwelt eingehalten werden.
Unione Europea—informazioni per lo smaltimento 
Il simbolo qui sopra significa che, in base alle leggi e alle normative locali, il prodotto e/o la 
sua batteria dovrebbero essere riciclati separatamente dai rifiuti domestici. Quando il prodotto 
diventa inutilizzabile, portalo nel punto di raccolta stabilito dalle autorità locali. La raccolta 
separata e il riciclaggio del prodotto e/o della sua batteria al momento dello smaltimento 
aiutano a conservare le risorse naturali e assicurano che il riciclaggio avvenga nel rispetto della 
salute umana e dell’ambiente.
Europeiska unionen—information om kassering 
Symbolen ovan betyder att produkten och/eller dess batteri enligt lokala lagar och 
bestämmelser inte får kastas tillsammans med hushållsavfallet. När produkten har tjänat ut 
måste den tas till en återvinningsstation som utsetts av lokala myndigheter. Genom att låta den 
uttjänta produkten och/eller dess batteri tas om hand för återvinning hjälper du till att spara 
naturresurser och skydda hälsa och miljö. 
						

							 Appendix C    Safety, Handling, & Support 15 5
 Brasil:  Informações sobre descarte e reciclagem
O símbolo acima indica que este produto e/ou sua bateria não devem ser descartadas no lixo 
doméstico. Quando decidir descartar este produto e/ou sua bateria, faça-o de acordo com as 
leis e diretrizes ambientais locais. Para informações sobre o programa de reciclagem da Apple, 
pontos de coleta e telefone de informações, visite www.apple.com/br/environment.
Apple and the environment
At Apple, we recognize our responsibility to minimize the environmental impacts of our 
operations and products. For more information, go to www.apple.com/environment. 
						

							 KApple Inc.
© 2012 Apple Inc. All rights reserved.
Apple, the Apple logo, AirPlay, AirPort, AirPort Express, AirPort 
Extreme, Aperture, Apple TV, Cover Flow, FaceTime, Finder, 
iBooks, iCal, iLife, iMovie, iPad, iPhone, iPhoto, iPod, iPod touch, iSight, iTunes, Keynote, Mac, Mac OS, Numbers, OS X, Pages, 
Passbook, Safari, Siri, Spotlight, Time Capsule, and the Works 
with iPhone logo are trademarks of Apple Inc., registered in the 
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App Store, iBookstore, and iTunes Match are service marks of 
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its affiliates, and are used under license.
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Mention of third-party products is for informational 
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clerical errors.
019-2344/2012-09