Amcrest IP2M-841 ProHD User Manual

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The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the 
checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered. Clicking the 
checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt. Click the Browse button 
to search for a custom alarm sound to use. 
5.6 Logout 
Clicking the logout button will log out the user. 
   

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6. FAQs/Troubleshooting 
 
1. The camera does not boot up properly. 
Below are a few possible reasons why this may be occurring: 
● The power input is not correct voltage. 
● The power cable connection is not secured correctly. 
● The firmware was upgraded incorrectly. 
 
2. Camera often automatically shuts down or stops running.  
Below are a few possible reasons why this may be occurring: 
● The input voltage is too low or is not stable. 
● The insides of the camera have accumulated too much...

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● The SD card is broken. 
● The SD card slot is malfunctioning. 
● The camera’s firmware is incompatible with the recorded video. 
● The recorded files have been overwritten.  
● The recording function has been disabled. 
6. Playback video is distorted.  
Below are a few possible reasons why this may be occurring: 
● The video quality setting is too low. 
● The camera software has a read error. Restart the camera to solve this problem. 
● The SD card is broken. 
● The SD card slot is...

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● Motion detection zone setup is not correctly configured. 
● Motion detection sensitivity is too low. 
 
 
 
 
 
11. Web Access isnt working.  
Below are a few possible reasons why this may be occurring: 
● Windows version is pre -Windows 2000 service pack 4. Use a more recent version of Windows.  
● ActiveX controls have been disabled.  
● The PC is not using DirectX 8.1 or higher. Upgrade to a more recent version of DirectX.  
● The camera is having network connection errors. 
● Web access may...

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● The PC or camera network card may be defective.  
● The WiFi network the camera is picking up is too weak. 
 
14. The alarm signal cannot been disarmed. 
Below are a few possible reasons why this may be occurring: 
● An alarm may be setup incorrectly. 
● An alarm output may have been manually opened. 
● There may be an error in the camera’s firmware. 
 
   

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15. Alarms are not working. 
Below are a few possible reasons why this may be occurring: 
● The alarm is not setup correctly. 
● The alarm cable is not connected correctly. 
● The alarm input signal is not correctly configured. 
● There are two loops connected to one alarm device. 
 
16. The camera is not recording enough video.  
Below are a few possible reasons why this may be occurring: 
● The storage capacity is not enough. 
● The storage device is damaged.  
 
17. Downloaded files cannot be...

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Glossary of Terms 
● Abnormality – Any malfunction in terms of storage of data to the SD card. 
● Alarm Delay – The gap in time between alarm activation and Relay alarm activation. 
● Alternate Gateway – The node on the computer network that the network software uses when an IP address 
does not match any other routes in the routing table, and when the default gateway is not available. 
● Anti-Dither – This time value controls how long the alarm signal lasts. The values in this field can range...

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● Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage. 
The lower the sensitivity, the more movement is required to trigger an alarm. 
● SMTP – Simple Main Transfer Protocol is an Internet standard for electronic mail (e-mail) transmission. 
● Static IP – An IP address that does not change. 
● Sub Stream – Sub Stream is an alternative streaming protocol for the camera. Sub stream uses less bandwidth 
and attempts to keep fluency high at the...

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●  
FCC Statement  
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, 
including interference that may cause undesired operation. 
2. The users manual or instruction manual for an intentional or unintentional radiator shall caution the user 
that changes or modifications not expressly approved by the party responsible for...

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Appendix A: Toxic or Hazardous Materials or Elements 
 
Component 
Name 
Toxic or Hazardous Materials or Elements 
Pb Hg Cd Cr VI PBB PBDE 
Sheet 
Metal(Case) ○ ○ ○ ○ ○ ○ 
Plastic Parts 
（Panel） ○ ○ ○ ○ ○ ○ 
Circuit Board ○ ○ ○ ○ ○ ○ 
Fastener ○ ○ ○ ○ ○ ○ 
Wire and 
Cable/Ac 
Adapter 
○ ○ ○ ○ ○ ○ 
Packing 
Material ○ ○ ○ ○ ○ ○ 
Accessories ○ ○ ○ ○ ○ ○