Amcrest IP2M-841 ProHD User Manual
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1 IP2M-841 1080P Pan/Tilt Wireless IP Camera IPM-721 720P Pan/Tilt Wireless IP Camera User Manual
2 Version 2.0.5 Revised August 18th, 2016 Welcome Important Security Warning Important Safeguards and Warnings 1 Features and Specifications 1.1 Overview 1.2 Features 2 Device Overview 3 Connection & Installation 3.1 Connection Guide 3.2 Installation Guide 4 Camera Access Setup 4.1 Default Username and Password 4.2 Camera setup methods 4.2.1 Setting up your camera for the first time 4.2.2 Accessing your camera using multiple mobile devices 4.2.3 Configuring advanced settings on your camera 4.2.4 Using Amcrest Cloud for remote viewing, storage, and playback 4.2.5 Using plug-and-play for remote web access 4.3 Amcrest View App Setup 4.3.1 WiFi Configuration setup 4.3.2 Ethernet WiFi Setup
3 4.3.3 P2P Setup 4.3.4 App walkthrough 4.3.5 Motion detection setup 4.3.6 Push notifications setup 4.3.7 Email alerts setup 4.4 Desktop access setup 4.4.1 Amcrest IP Config Software method 4.4.2 Installing the Amcrest browser plugin 4.4.3 Logging in 4.5 Amcrest Cloud Setup 4.6 Web Access Setup (AmcrestView.com) 4.6.1 Installing the AmcrestView.com browser plugin 4.6.2 User method 4.7 Remote Web Access Setup 4.7.1 UPnP/DDNS Remote Web Access Setup 4.7.2 Port Forwarding Remote Web Access Setup 4.8 NVR Access 5 Operation and Interface 5.1 Live 5.2 PTZ 5.3 Playback 5.4 Setup 5.4.1 Camera 5.4.1.1 Configuration
4 5.4.1.2 Video 5.4.1.3 Audio 5.4.2 Network 5.4.2.1 TCP/IP 5.4.2.2 Connection 5.4.2.3 PPPoE 5.4.2.4 DDNS 5.4.2.5 IP Filter 5.4.2.6 SMTP (Email) 5.4.2.7 UPnP 5.4.2.8 SNMP 5.4.2.9 Bonjour 5.4.2.10 Multicast 5.4.2.11 WiFi 5.4.2.12 802.1x 5.4.2.13 QoS 5.4.3 Event 5.4.3.1 Video Detection 5.4.3.2 Audio Detection 5.4.3.3 Alarm 5.4.3.4 Abnormality 5.4.4 Storage 5.4.4.1 Schedule 5.4.4.2 Destination
5 5.4.4.3 Record Control 5.4.5 System 5.4.5.1 General 5.4.5.2 Manage Users 5.4.5.3 Restore Factory Settings 5.4.5.4 Import/Export 5.4.5.5 Auto Maintain 5.4.5.6 Upgrade 5.4.6 Information 5.4.6.1 Version 5.4.6.2 Log 5.4.6.3 Online Users 5.5 Alarm 5.6 Logout 6. FAQs/Troubleshooting Glossary of Terms Appendix A: Toxic or Hazardous Materials or Elements
6 Welcome Thank you for purchasing an Amcrest ProHD/HDSeries network camera! This user manual is designed to be a reference tool for the installation and operation of your IP camera. Here you can find information about the camera’s features and functions, as well as information to aid in troubleshooting. Many of the setup and installation sections below have corresponding videos on YouTube To access the setup videos, please go to http://amcrest.com/videos For access to the quick start guide and other support information, go to http://amcrest.com/support To contact Amcrest support, please do one of the following: ● Visit http://amcrest.com/contacts and use the email form ● Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: +1-713-893-8956 Canada: 437-888-0177 UK: 203-769-2757 ● Email Amcrest Customer Support [email protected] Important Security Warning In order to keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: ● Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware
7 ● Never use the default password for your camera. Always ensure that your password is at least 8-10 characters long and contains a combination of lowercase characters, uppercase characters as well as numbers.
8 Important Safeguards and Warnings 1．Electrical Safety All installation and operation should conform to your local electrical safety codes. The product must be grounded to reduce the risk of electric shock. We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation. 2．Transportation Security Heavy stress, violent vibrations, and excess moisture should not occur during transportation, storage, and installation of the device. 3．Installation Handle the device with care. Do not apply power to the camera before completing installation. Do not place objects on top of the camera. 4．Repair Professionals All the examination and repair work should be done by qualified service engineers. We are not liable for any problems caused by unauthorized modifications or user-attempted repair. 5．Environment The camera should be kept in a cool, dry place away from direct sunlight, flammable materials, explosive substances, etc. This product should be transported, stored, and used only in the specified environments as stated above. Do not aim the camera at a strong light source, as it may cause overexposure of the picture, and may affect the longevity of the camera’s sensors. Ensure that the camera is in a well ventilated area to prevent overheating. 6. Operation and Maintenance Do not touch the camera sensor or lens directly. To clean dust or dirt off of the lens, use an air blower or a microfiber cloth. 7. Accessories Be sure to use only the accessories recommended by manufacturer. Before installation, please open the package and check to ensure that all of the components are present. Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package.
9 1 Features and Specifications 1.1 Overview The Amcrest ProHD/HDSeries network camera is an excellent tool for digital surveillance that can be useful to a wide variety of users. The camera connects to any router, and uses an internet connection to allow the user to access all of its functionality from many internet connected devices. It’s easy to use and can be set up in a relatively small amount of time. It has various functions such as recording, playback, and monitoring functionality and it synchronizes audio and video by default. This ProHD/HDSeries network camera adopts a high-quality design in order to achieve high levels of reliability and security. It can be configured to work locally, as well as remotely over the internet. The ProHD/HDSeries network camera also has a built-in WiFi adapter that allows for the camera to be used on a wireless network, without needing a physical connection to a router or PC. 1.2 Features The Amcrest ProHD/HDSeries network camera has the following features: ● Network Access The ProHD/HDSeries network camera connects to a wide variety of routers in order to connect to the internet, both through a wired connection and wirelessly. Once setup, the camera can be accessed remotely from a wide variety of internet connected devices, including PCs, iPhones, iPads, Android tablets, and Android phones. ● Cloud Storage Functionality The ProHD/HDSeries network camera is able to record video and audio streams to the Amcrest Cloud service in order to enable long-term storage for recordings. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer. ● Advanced Playback Function This device supports real-time recording and supports searching through recorded footage, fast forward playback, and downloading of videos and screenshots. The ProHD/HDSeries network camera can also playback in slow motion, backwards, and frame by frame as needed. When recording, the ProHD/HDSeries network camera shows a date/time overlay to ensure accurate viewing of events when they occurred. Lastly, the ProHD/HDSeries network camera can support video enlargement of certain zones within a stream. ● Advanced Network Protocol Support The ProHD/HDSeries network camera is UPnP compatible, and also includes functionality for use with PPPoE, DDNS, and other protocols in order to allow remote and local connection with a large variety of
10 network hardware. Note: There may be slight differences in functionality due to the existence of different product series.