Amcrest IP2M-841 ProHD User Manual

							61 
 
 
  
 
 
 
 
3. You will see the Registration Successful message and a confirmation email will be sent to you: 
 
  
						

							62 
 
 
Check your email, and click the confirmation email from AmcrestView.com: 
 
 
4. Once you’ve opened the email, click the confirmation link inside to complete your registration: 
 
 
 
 
 
5. You will be taken back to AmcrestView.com and shown confirmation that your account has been activated. 
Click Go to Login: 
 
  
						

							63 
 
 
6. You will be taken back to the login screen. Enter your new AmcrestView.com username and password, then 
click Login: 
 
  
7. A popup will appear from your Windows Firewall. Click Allow access: 
 
  
 
8. You will be taken to the main screen of your account. From here, click the Add Device button: 
  
						

							64 
 
  
9. Now you can enter your camera’s information. Enter a Device Name (this can be anything).  
Then, fill in the S/N (serial number) this can be found on the sticker attached to the bottom of your camera or 
through the web interface (click the “i” icon in the top bar, then click Version).  
 
Enter your username and password for the camera, not the username and password you just created for 
AmcrestView.com. To find your camera login credentials, please refer to section 4.4.3. Finally, click OK:  
 
  
  
						

							65 
 
 
 
 
 
 
10. You will then see your camera added to the device list on the main screen. Click the ‘eye’ icon to view the live 
feed:  
 
 
 
11. Your browser will give you a notification asking you to allow popups from AmcrestView.com. Click Options for 
this site, then click Always allow:  
12. You will be taken to the live view page and given a notification to allow the plugin to pull the video feed 
through here. Click the small arrow to the right of Allow, then click Allow for all websites:   
						

							66 
 
 
  
13. A final popup will appear asking you to confirm that you allow this plugin on your browser. Mark the checkbox 
next to Do not show me the warning for this program again, then click Allow:  
 
   
						

							67 
 
Now you can enable any of your added cameras to see their live feeds. In the top-right panel, there is a channel 
list. Click the small square icon to enable your feed for an added camera to see the video feed: 
 
 
 
Click the “S” to change it to an “M” which stands for “Main Stream” and will give you a full HD quality video 
stream. To go back to “Sub Stream”, for lower quality video (that works better on slower internet connections), 
click the “M” and change it to an “S” again.    
						

							68 
 
 
4.7 Remote Web Access Setup 
There are two main methods for setting up remote access: UPnP/DDNS, and Port Forwarding. 
4.7.1 UPnP/DDNS Remote Web Access Setup 
Using Universal Plug and Play (UPnP) and Dynamic Domain Name Server (DDNS) functionality is the easiest way to 
setup stable remote access. For this method, your router should support the UPnP networking protocol and the 
protocol should be enabled. Please refer to your router manufacturer’s documentation to learn how to enable 
UPnP on your router. 
Below is a step-by-step walkthrough that details how to setup the Amcrest IP2M-841/IPM-721 Cameras for 
Remote Web Access using UPnP and DDNS: 
1. Login to your camera’s web interface, open the main menu then go to Setup -> Network. 
2. Using the left hand menu, go to the Connection menu, and write down the HTTP port. It is recommended 
to ensure the port number is at least 5 digits long to prevent any port conflicts. If need be, change the 
port to a 5 digit number that is less than 65535, note the number down, and click save before proceeding 
to the next step.  
3. The system will prompt you to reset the camera. Click OK and wait for the camera to restart. 
4. Restarting the camera may cause the device to use another IP address. Use the included IP Config tool to 
find the IP address as detailed in section 4.4.1. 
5. Login to your camera, open the main menu then go to Setup -> Network. 
6. Click the Connections menu item on the left hand menu, and ensure that the HTTP port has changed. 
7. Click the DDNS menu item on the left hand menu, pick Amcrest DDNS from the drop down box, click the 
checkbox next to Server Type, and then click the Save button on the bottom right.  
8. To set a custom DDNS name, fill out the Domain Name field and click Save. 
9. Write down the entire Domain Name field, including the white text that says .amcrestddns.com 
10. Click the UPnP menu item on the left hand menu, and click the enable checkbox at the top. 
11. While in the UPnP menu, double click the HTTP port, and change both the internal and external HTTP 
ports to match the number that was used in step 2. 
12. Uncheck the last 4 checkboxes in the PAT table on the UPnP menu. 
13. Click apply, then exit this menu to go back to the main menu, then re-enter the UPnP menu, and ensure 
the UPnP status says “Mapping Successful”. 
14. Open a web browser and enter in the DDNS domain name address from step 9, enter in a colon, then 
type the port number from step 4 on to the end. 
a. For example, if the DDNS domain name is http://abc123456789.amcrestddns.com and your 
HTTP Port is 33333, the URL would be http://abc123456789.amcrestddns.com:33333 
15. The browser may prompt you to install a plugin. Click install to download the plugin, and then click on the 
plugin installation file to install the plugin.  
16. If the browser prompts you to allow the plugin to work on the computer, hit Allow to ensure the plugin 
can run successfully.  
						

							69 
 
17. Enter in login details into the username and password fields and click login. 
   
						

							70 
 
 
If the process above is not working, please contact Amcrest Support via one of the following options: 
● Visit http://amcrest.com/contacts and use the email form 
● Call Amcrest Support using one of the following numbers 
Toll Free: (888) 212-7538 
International Callers (Outside of US): +1-713-893-8956 
USA: (888) 212-7538 
Canada: 437-888-0177 
UK: 203-769-2757 
● Email Amcrest Customer Support [email protected] 
 
4.7.2 Port Forwarding Remote Web Access Setup 
Port Forwarding is an alternative method to setting up remote access for the Amcrest IP2M-841/IPM-721 Cameras. 
This method should only be used if the UPnP/DDNS Remote Access method did not work. 
Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port 
Forwarding: 
1. Login to your camera, open the main menu then go to Setup -> Network. 
2. Open the TCP/IP settings screen. 
3. By default, the camera has the mode set to DHCP. Ensure that DHCP is selected. The IP Address, Subnet 
Mask, Default Gateway, Preferred DNS, and Alternate DNS should all be 0s if DHCP is selected. 
4. Click Save to save these settings. This should now open the main menu. 
5. From the main menu, go to Setup -> Network. 
6. On the TCP/IP settings screen, the IP Address, Subnet Mask, Default Gateway, Preferred DNS, and 
Alternate DNS should all be populated. 
7. Click the radio button next to Static, to change the mode to Static. 
8. Write down the IP Address that is currently in the IP address field. 
9. Click the Save button. 
10. Using the left hand menu, go to the Connection menu, and write down the TCP, UDP, and HTTP port 
number. It is recommended to ensure that these port numbers are at least 5 digits long to prevent any 
port conflicts. If need be, change each of these port numbers to a 5 digit number that is less than 65535, 
note the numbers down, and click save before proceeding to the next step.  
11. Go to http://www.canyouseeme.org/ and check to ensure each of the port numbers specified in step 10 
is open. 
12. Write down the manufacturer name, brand, and model name for the router that the camera is connected 
to, and then proceed to http://www.portforward.com on your web browser. 
13. Open the port forwarding guide section on the left hand side menu. 
14. Find the router brand name in the list, and click it. 
15. Find the router model number, and click it. 
16. Click the Default Guide link near the middle of the page.