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Amanda Work Group Work Place Instructions Manual

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Page 61

Chapter 6: Notifying Users53
(If the mailbox has not yet been created and saved, Amanda does not allow you to 
access the Notify screen for that mailbox. If this is a new mailbox, save it before 
pressing Alt+N.)
The first record in the Notification Records List is selected (whether enabled or dis-
abled). The cursor is positioned at the Enabled field (near the bottom of the screen) so 
that you can change this record.
3. To create a new record and a new template, you usually select a  record. If 
the...

Page 62

54 Administering [email protected]
If a caller presses the # sign while listening to the mailbox’s greeting, 
Amanda asks for a telephone number and saves it in the %R token. To 
relay the number, the %R or P(R) token must appear in the Method field 
of the notification record.
PICKUPIndicates that the user has picked up (listened to) all the new messages. 
It usually turns off a message light.
DISKIndicates that Amanda is low on disk space. This type of notification 
template is available only for...

Page 63

Chapter 6: Notifying Users55
3. Press Page Down until a  record is selected from the Notifi-
cation Records List.
4. Press Alt+T.
A list of templates appears.
5. Press Up Arrow and Down Arrow until you find the template you want 
to use, then press Enter.
The information from the template is copied to the Notify screen. The 
contents of the Enabled and Variable fields is not part of the template 
and not copied to the screen.
6. Press the spacebar to change the Enabled field from NO to YES.
7. If %V...

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56 Administering [email protected]
(If the mailbox has not yet been created and saved, Amanda does not allow you to 
access the Notify screen for that mailbox. If this is a new mailbox, save it before 
pressing Alt+N.)
The first notification record in the Notification Records List is selected (whether 
enabled or disabled). The cursor is positioned at the Enabled field so that you can edit 
this record.
3. Press Page Down until you select the record (based on the template to be changed) 
from the...

Page 65

Chapter 6: Notifying Users57
Testing a Notification Record
When testing a notification record, do not adjust the Date/Time option available from the 
Main screen.
Notification Record Fields
FieldDescription
EnabledDetermines whether a specific notification record is active. To toggle between YES and NO, 
press the spacebar.
MTWTFSSStands for Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday. Amanda 
performs notification on the specified days of the week. To toggle between Y and N, press...

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58 Administering [email protected]
Disabling a Notification Record
You can disable a notification record temporarily or permanently. For example, if a user 
takes a leave of absence or a vacation, you can disable all his notification records. Amanda 
keeps the original information so you can reactivate the record later.
To disable a notification record:
1. From the Users screen, type the number for the mailbox in the Mailbox field, then 
press Enter.
2. Press Alt+N.
The Notify screen appears. The first...

Page 67

Chapter 6: Notifying Users59
6. To save your change, press Alt+S. 
You are prompted:
OVERWRITE Notification record? [NY]
Press Y to change the current notification record or press N to cancel.
Changing the Notification Variable by Telephone
Users can change their notification variables (which are usually pager 
numbers) over the telephone using the following procedure.
To change the contents of the Variable field:
1. Dial Amanda’s extension and identify yourself.
2. Press   to change Options.
3. Press...

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60 Administering [email protected]
Controlling a Message Light
Some telephone switching systems support message lights that are controlled by a special 
sequence of keys. Suppose that the sequence #63, followed by the extension number turns 
on the extension’s message light. Then the notification record contains:
Type: NORMAL
Method: #63%E
Amanda automatically replaces %E with the contents of the Extension field for this 
mailbox. This works if and only if the Extension field contains only an extension...

Page 69

Chapter 6: Notifying Users61
Calling a Pager
The following example shows the Method field with the tokens that call a pager to 
indicate the total number of messages and the number of new messages. You may need 
more pauses, longer pauses, different signals for the paging service, or a longer wait for 
the paging service to respond.
Type: NORMAL
Method: 9,%V,W(2,P)-%U*%M*%N#
Here is an alternative:
Type: NORMAL
Method: 9W(4,T)%V,,W(3,P)-%U*%M*%N#-
TokenDescription
9Number to be dialed for an outside...

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62 Administering [email protected]
Relaying Information to a Pager
While the mailbox’s greeting plays, the caller can press # to activate relay paging. The 
caller enters his telephone number. Amanda saves the number in %R, and sends it, instead 
of the number of messages, to the pager. A notification record can send the contents of %R 
to the user’s pager. This allows a caller to page a mailbox without having to dial, or even 
know, the user’s pager number.
Type: RELAY
Method: 9W(4,T)%V,,W(2,P)-%U*%R#-...
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