Amanda Work Group Features Instructions Manual

							Chapter 3: Using Amanda Unified Messenger 73
Creating Personal Distribution Lists
You can send messages to Amanda users that are on one of your 29 possible personal 
distribution or mailing lists or the 29 possible system distribution lists (created by the 
Amanda system administrator). In the Amanda Address book, these are listed with either 
their default names (Personal List 1 to Personal List 8; Personal List 10 to Personal List 
30; System List 1 to System List 8; System List 10 to System List 30) or the names that 
you and your Amanda administrator have given them. They always appear in bold face 
type which makes them easier to locate. They also have a two-person icon indicating that 
they are distribution lists.
When you add a mailbox to a list, the Amanda system confirms that:
 The new mailbox shares at least one group with you
 The new mailbox (or its copy-to mailbox) can receive mail
Otherwise the mailbox cannot be added to your mailing list. For more information about 
groups, see Administering [email protected]/Windows.
You can rename a personal distribution list to indicate what addresses it contains and edit 
its contents. However, you cannot delete a personal distribution list from Amanda Unified 
Messenger.
To edit a personal distribution list:
1. From the Tools menu or toolbar, click Address Book.
The Address Book window appears.
2. From the Show Names From drop-down list box, select the appropriate Amanda 
address book.
3. To review or edit a personal distribution list, do one of the following:
 Double-click the list
 Select the list then, on the File menu, click Properties 
						

							74 Using [email protected]/Windows Workstation Features
The Personal List Properties dialog box appears.
4. Type a descriptive name for this list in the List Name text box.
5. Click Edit List....
The Personal List dialog box appears.
6. Select the users to be part of this list.
7. Click OK until you return to the main window.
Reading Mailbox Information
Amanda Unified Messenger displays:
 The name of the Amanda voice server that manages your mailbox
 The names (usually your first and last) supplied by the system administrator to 
identify you
 The contents of both the Extension field and Comment field (or Set Name field) 
associated with your mailbox.
To read your mailbox information:
1. Click Amanda Mailbox Settings   on the toolbar, the Amanda Message menu, or 
the Tools menu.
2. Click the General tab.
3. Select the mailbox to be reviewed from the Mailbox drop-down list box.
Using the Your E-mail Application’s Forward and 
Reply Form
By default, Amanda displays the Amanda Message form when you forward voice 
messages or reply to them. You can use the form provided by your e-mail application for 
forwarding and replying to e-mail if you prefer. You can still select Amanda users as 
recipients. 
						

							Chapter 3: Using Amanda Unified Messenger 75
To stop using (or return to using) the Amanda Message form:
1. Click Amanda Mailbox Settings   on the toolbar, the Amanda Message menu, or 
the Tools menu.
2. On the Basic Options tab, select the mailbox for which you are setting this option 
from the Mailbox drop-down list box.
3. Clear (or select) the Use The Amanda Message Form For Forwarding And Replying 
check box.
4. Click Apply or OK.
To record voice attachments when using your e-mail application’s forms, use the Record 
Attachments command on the form’s Insert menu. If you prefer, you can add the Record 
Attachments button to the form’s toolbar.
To add the Record Attachments button to the window or form used to create 
messages in your e-mail application:
1. From the Tools menu on the form for forwarding and replying, click Customize 
Toolbar….
The Customize Toolbar dialog box appears.
2. Select the last item in the Toolbar Buttons list box (on the right).
3. Select the Record Attachment button from the Available Buttons list box (on the left).
4. Click Add-> to add it to the Toolbar Buttons list box (and, therefore, to the toolbar).
5. Click Close.
T
IP:You can double-click the Record Attachment button to immediately add 
it to the Toolbar Buttons list box.
To forward or reply to a voice message:
1. Click Forward or Reply on the toolbar.
Your e-mail application’s message window appears.
2. Address the message using your Amanda Address book for the appropriate Amanda 
voice server.
N
OTE:You can type the name or mailbox number of the sender, but it will 
match the first addressee in any mailbox with that name or number. 
For example, typing Steve will match the first Steve in the first of 
your address books (not necessarily an Amanda Address Book). 
However typing 147 is unlikely to match anything other than an 
Amanda mailbox. If you have only one Amanda Address Book, this 
is an easy way to address messages.
3. Type a subject for the message.
4. Click Record Attachment   on the toolbar or Insert menu.
The Sound Recorder (sndrec32.exe) or a similar application appears. 
						

							76 Using [email protected]/Windows Workstation Features
NOTE:If you use WordMail, you must start Sound Recorder or a similar ap-
plication, create a .WAV file as a message, then attach that file using 
the File command on the Insert menu.
5. Operate Sound Recorder to create a message.
(Start recording, speak into the microphone, stop recording.)
6. Use any of the following properties from the e-mail applications message window:
 Importance High (for a priority message)
 Sensitivity Private (for a private message)
 Read Receipt (to receive a message that your message was heard)
The following figure shows the New Message Properties dialog box from which 
these can be set in Windows Messaging. 
Importance High and Read Receipt are also toolbar buttons. 
7. On the File menu or toolbar in the message window, click Send.
To send a fax message:
 Create or locate a .TIF file, then attach that file using the File command on the In-
sert menu.
Turning Off WordMail as the Editor
If WordMail is your e-mail editor, the Record Attachment   button is not on the toolbar 
or Insert menu. You must start Sound Recorder (sndrec32.exe) or a similar application, 
create a .WAV file as a message, then attach that file using the File command on the Insert 
menu. Record Attachment conveniently does all that for you. 
						

							Chapter 3: Using Amanda Unified Messenger 77
To turn off WordMail as the editor (if only while using an Amanda folder):
1. From the e-mail application’s main window, on the Compose menu, click WordMail 
Options.
The WordMail Options dialog box appears.
2. Clear the Enable WordMail As Email Editor check box.
3. Click Close. 
						

							78 Using [email protected]/Windows Workstation Features 
						

							Chapter 4:
Using Amanda Dialer
Getting Started
Amanda Dialer dials telephone numbers from a variety of Windows applications on your 
workstation. You select the number to be dialed. Amanda Dialer dials it for you and 
notifies you when the call is ready.
Starting and Exiting Amanda Dialer
When you start Amanda Dialer, you log on to the Amanda voice server.
To use Amanda Dialer:
1. Click the Amanda Dialer icon. In Windows 95, you can select Amanda Dialer from 
the Start menu. 
The Dialer Log On dialog box appears.
2. Click Network Settings…. 
The Network Settings dialog box appears. 
3. Type the server name in the Server Name text box. 
See your system administrator for the correct name.
4. Click OK.
The Dialer Log On dialog box reappears.
5. Type your mailbox in the Mailbox text box.
Your mailbox is probably the same as your extension number, but it doesn’t have to 
be. Check with your system administrator to be sure.
6. Type your security code in the Security Code text box.
7. Click OK.
If this is your first time using Amanda Dialer, the Amanda Dialer - Extension dialog 
box appears. It displays your mailbox.
8. If your mailbox and your extension are different numbers, type your extension num-
ber in Your Extension text box.
9. Click OK. 
						

							80 Using [email protected]/Windows Workstation Features
The Amanda Dialer button appears in the upper right corner of the screen. You can 
drag it to a more convenient location.
To exit Amanda Dialer:
 Right-click the dialing button, then select Exit from the context menu.
Setting Options
Amanda Dialer can add your outside line prefix, long distance access code, and 
international access code to the number to be dialed automatically if you set the Amanda 
Dialer options.
To set up Amanda Dialer using the Dialing Options dialog box:
1. Right-click the Amanda Dialer button.
The Amanda Dialer context menu appears.
2. Click Dialing Options….
The Dialing Options dialog box appears.
3. If the telephone extension in Your Extension text box is incorrect, type the correct 
extension (not your mailbox—although they may be the same).
4. Type the number of digits (2-5 digits) in your telephone extension in the Extension 
Maximum Digits text box.  
						

							Chapter 4: Using Amanda Dialer 81
5. By default Monitor Call Progress is cleared so that Amanda performs an unsupervised 
transfer. After the number is dialed, Amanda calls your extension then releases the 
port. (Your telephone switching system must be able to transfer an outside ringing 
line to an internal extension.)
Select Monitor Call Progress to have Amanda perform supervised transfers. During a 
supervised transfer, Amanda monitors the call for a connection status (answer, busy, 
or RNA). Once the status is determined, Amanda either calls your extension or dis-
plays a message on the screen explaining the connection status. If the call is 
answered, the called party hears, “Your caller is,” followed by your Name and Exten-
sion recording.
6. Only if you selected Monitor Call Progress do you need to fill in the Number of Rings 
text box. Type the number of rings after which Amanda decides that the called party is 
not answering. The default is 4 rings.
7. Type the number of digits in a local number in the Local Number Maximum Digits 
text box.
8. The default is 7 because in the United States, local telephone numbers are seven digits 
in length. 
9. Type the area code of the site from which you are calling in the Local Area Code text 
box. 
10. Type the digits necessary to get an outside line in the Outside Line Prefix text box. 
The default is 9 followed by a comma (for a two-second pause).
11. Select the International Access Code check box if numbers longer than the usual long 
distance call are international. (The usual long distance call contains the number of 
digits in a local call plus the number of digits in an area code) If cleared, Amanda 
Dialer ignores International Access Code.
12. If you selected International Access Code, type that code in the text box. The default 
is 011, the international access code for the United States.
To restore the default settings:
 Click Defaults. 
						

							82 Using [email protected]/Windows Workstation Features
Dialing Numbers from Windows Applications
You can use Amanda Dialer with Windows 3.11, 95, 98 or NT. Most Windows programs 
are compatible with Amanda Dialer because they use Ctrl+C to copy selected text to the 
Windows clipboard. If you have a problem using Amanda Dialer from any application, 
copy the telephone number to the Windows clipboard before clicking the Amanda Dialer 
button.
With Windows 3.11
Once the floating dialing button is visible, you can dial a telephone number. 
To dial a number:
1. Select the telephone number to be dialed from the active window in any Windows 
application.
2. Click the Amanda Dialer button. 
The number should appear in the Amanda Dialer - Dial Number dialog box. 
3. If it is incorrect, edit the number. When it is correct, click Dial. 
Amanda dials the displayed number.
With Windows 95, 98 or NT
Once the floating dialing button is visible, you can dial a telephone number. 
To dial a number:
1. Click the Amanda Dialer button. 
2. Select the telephone number to be dialed from the active window in any Windows 
application.
3. Right-click the selected number.
The number should appear in the Number to Dial dialog box. 
4. If it is correct, select Dial. 
Amanda dials the displayed number.
N
OTE:If right-clicking the selected number displays a context menu and the 
Amanda Dialer - Dial Number dialog box does 
not appear, move the 
mouse to another location before right-clicking. For example, in Sched-
ule Plus, you can right-click just outside the text box that displays the se-
lected number. If the problem persists, copy the telephone number to the 
Windows clipboard before clicking the Amanda Dialer button.