Amanda Work Group 7xx Installation Manual

Appendix B: Troubleshooting the Clients 211
Problem: Server did not respond in allotted time.
The voice server is busy. This may cause a disconnection from the voice 
server.
Solution: Exit the program and try again later.
Problem: Not enough resources (memory) available.
Too many applications running.
Solution: Start by closing some of the applications you are running and try again. 
If that doesn’t work, completely exit and restart Windows.
Problem: Connection with Server closed.
The voice server is...

212 Installing [email protected]/DOS 

Symbols
#
end greeting
 175
end of DTMF entry 183
%E token 205
%U token 205
%V token 205
.PBX files 81
Numerics
0
 117
1001.CPM 67
1001.GTD 67
1st Off Deviation
tone definition fields
 78
1st Off Time
tone definition fields
 78
1st On Deviation
tone definition fields
 78
1st On Time
tone definition fields
 78
2-digit extensions 81
2nd Off Deviation
tone definition fields
 79
2nd Off Time
tone definition fields
 78
2nd On Deviation
tone definition fields
 78
2nd On Time
tone definition fields
 78
3-digit...

214 Installing [email protected]/DOS
Analog Terminal Adapter 
3
background information 
10
cables 21
configuring 12
configuring with Advisor 
utility
 13
installation checklist 9
installing 19
IRQ 12, 19
Amanda Company voice 
boards for Norstar typ-
ical 4-board arrange-
ment
 17
Amanda Dialer
maximum port number
 
192
minimum port number 
192
Amanda upgrades 65
Amanda Voice Server modes 
66
analog
telephone switching sys-
tems
 203
Analog Terminal Adapter 3
ANI
character code
 84
another_call_ok 161...

Index215
client_activation_key 192
clients
activation key
 192
adding connections 153
call screening timeout 193
displaying connections 
156
installing 151
number of connections 
193
reviewing connections 
156
clients, information in employ-
ee directory
 192
clock_sync 164
clocks
synchronizing
 164
cmt_maxlen 164
codes
character
 83
PCPM 118, 170, 191
COM port
conflict
 206
communications software 206
companies
sharing Amanda
 121
company greetings
mailboxes
 118
per port 128
CONFIG.SYS
changing
 65...

216 Installing [email protected]/DOS
detecting
fax machines automatical-
ly
 137
Diag utility 67
dial tone
when recording
 185
Dialer
maximum port number
 
192
minimum port number 
192
dialer_max_port 192
dialer_min_port 192
DID 200
did_dtmf 200
did_mf 200
did_mode 200
digits
DTMF
 167
dir_format 192
direct dial
character code
 84
direct messages 181, 196
direct messaging
mailbox
 119
per port 129
directory
employee
 195
disconnects
call screening
 208
managing waiting calls 
208
disk space
checking...

Index217
faxing
documents
 141
hot box mailboxes 139
hot boxes 140
faxn 190
files
call accounting
 163
screen traces 180
system logs 171
temporary 178
trace 201
First Use Questionnaire 88
Freq1
tone definition fields
 78
Freq2
tone definition fields
 78
future
delivering messages
 168
future delivery 118
mailbox 118
future_delivery 118, 168
G
gain_loud
 168
gain_norm 169
greeting 204
greetings
ended with #
 175
integrated calls 170
per port 195
recording 168, 180
reviewing 168
sampling rates 160
GTD 67...

218 Installing [email protected]/DOS
interrupts
hardware
 170
IRQ
Amanda Company voice 
boards for 
Norstar
 12, 19
problems 207
irq 170
IRQ conflict 206
IVR 176
J
jumpers
Amanda Company voice 
boards for 
Norstar
 18
K
keys
activating Amanda
 177
keys, activating Amanda 160
keys, activating range of mail-
boxes
 179
keys, activation 192
L
LAN cards
installing
 53
language
configuring
 115
prompts 178
lcoff 170
lcvalid 170
lcwait 171
length
messages
 172
Name and Extension re-
cording
 174
security codes...

Index219
messages
automatic deletion
 178
configuring 114
continuous play time 182
deleting 178
delivered in future 118
delivery in future 168
direct 119, 181, 196
forwarding date/time 182
left by other users 176
log 174
minimum length 172
No Button Free 207
order 177
play new first 177
purging 178
recording 168, 180
reviewing 168
rewind time 177
sampling rates 161
saving 172
sending 175
skip forward time 177
urgent 185
messages, storing voice re-
sponses
 176
messaging center 5
minimum length
security...

220 Installing [email protected]/DOS
partial_q_ok 176
partially supervised transfers 
204
password 176
passwords 181
configuring 114
demonstration passwords 
207
patterns
integration
 204
PBX files 81
PC clock
synchronizing
 164
PCPM 170, 191
after On Another Call re-
ceived
 161
mailbox for 118
peripheral
waiting for
 184
physical
serial ports
 198
play_from 176
play_new_first 177
play_skip 177
please_hold 177
port
call accounting
 163
resetting 201
SMDI 199
ports
bps
 197
COM1-COM4 198
company...