AltiGen comm MAXCS 85 AltiConsole Manual
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AltiConsole Manual 37 To remove an extension from the Monitor List, select it and click the Remove button. It is moved back to the Monitor Available list. You can multi-select by using the Ctrl or Shift keys. To move all extensions in the Monitor List back to the Monitor Available list, click the Default button.
Index AltiConsole Manual 39 Index A AA status 12 active calls view 7, 12 All Extensions view 10 AltiConsole basic functions 1 client system installation 3 main window 6 setup 31 answering calls 18–19 audio beep 32 auto answer 32 B BLF (see Busy Lamp Field) blind transfer 21 Busy Lamp Field (BLF) 8 busy status 12 buttons 8 C call handling buttons 8 call park 23 pickup 24, 25 call park ID 7 call queue, workgroup 8 call states 12 calls status view 7 conference calls 25 Conferencing status 12 configuration 31 connected status 12 D dial pad 8 roll back button 8 dialing 18 disconnect status 12 DND status 13Do Not Disturb status 13 double-click shortcut 18 downgrade procedure 4 E error status 13 G group call queue 8 H handling calls 17–27 Hands Free Manual Answer Mode 17 hang-up 19 hold pickup a call on hold 20 hold pending status 13 hold status 13 hold, hold pend 19 I ID 7 idle status 13 In Use status 13 installation AltiConsole client system 3 system requirements 3 IP group paging 32 K keyboard shortcuts 14 L line park 27 M main window 6 making a call 18 mouse shortcuts 15 multiple call waiting 7
Index 40 AltiConsole Manual N number pad shortcuts 14 O Offhook status 12 options, setting 31 overhead paging 26 setup 32 P paging 26 park and page 27 Park status 13 parking a call 23 pickup a parked call 24, 25 placing a call 18 Polycom phones 29 proceeding status 13 R recording a call 28 release IP trunk tie link 32 ringing status 13 roll back button 8 S screen popup 32 setup 31 audio beep 32 overhead paging 32 screen pop 32 speed call list 33 shortcuts double-click 18 keyboard 14 mouse 15 number pad 14 single click to transfer, configuring 33 Speed Call list setup 33 Speed view 12 states 12Status column 12 supervised transfer 21 system call park 23 system requirements 3 T transferring calls 20 blind transfer 21 parking 23 rules about 20 supervised transfer 21 to Voice Mail 22 Trunk view 11 trunk, and overhead paging 32 V Voice Answer status 13 Voice Mail 22