AltiGen comm MAXCS 811 MaxOutlook Manual

MaxOutlook Manual 45 Also, the timestamp for call data is based on the client system, while the 
timestamp for voice mail messages is from MAX Communication 
Server. Thus, the times displayed here may not match those in the 
voice mail view in the main window.
•Duration — the duration of the call. 
•DNIS — DNIS digits collected, if available
•Group — Group number or name
•Note — a note attached to the call. To enter a note, double-click the 
Note field and type your note. 
Use the Delete button to delete...

46MaxOutlook Manual 

MaxOutlook Manual 47
CHAPTER 5
Configuring MaxOutlook
Using the MaxOutlook Configuration window, you can configure the 
following behaviors and options:
•General Info — password, default trunk access, and other general 
settings.
•Call Handling — forwarding, busy call, and no-answer call handling; 
call waiting; number of rings before forwarding; automatic answering.
•One Number Access (ONA) — forwarding of specific incoming calls. 
•Message Notification — how and when you want to be notified about...

48MaxOutlook Manual You can configure these general settings:
•Default Trunk Access — The trunk access codes are defined by the 
system administrator. When you get an incoming call over multiple 
trunks and cannot issue a return call, the system will automatically 
select the default trunk access code to place your call.
•Enable Smart Tag — If you check this option, two things happen:
In Internet Explorer, a dotted underline will appear under telephone 
numbers. You can click the number to make the...

MaxOutlook Manual 49 MAXCS web site, at http://maxcs.com/support/current-manuals. Click 
here
 to open that page.
Configuring Microsoft Office programs to show Max Smart Tag
1. In each Microsoft Office program in which you want to use this feature, 
select Tools > AutoCorrect Options, and click the Smart Tags tab. 
The following figure shows the AutoCorrect dialog box in Excel.
2. Check Label Data with Smart Tags, and check Max Smart Tag.
3. Click OK.
Enabling / Disabling the Max Smart Tag in Internet...

50MaxOutlook ManualTo enable or disable the MaxIESmartTag, select it and click the Enable 
or Disable button at the bottom of this dialog box (not shown in figure).
•Select-n-Dial — Select-n-Dial lets you select a phone number from any 
window, for example, Internet Explorer, Microsoft Word, Excel, 
Notepad, and so on, and then press the keys you define here to dial that 
number. To set up this option, 
1.Check the Select-n-Dial check box.
2.Select a combination of keys as your shortcut: Select one key...

MaxOutlook Manual 51
•Release Link Tie (IP Trunk) — When checked, clicking the Transfer 
button will automatically send “FLASH *” to release a tie trunk if the 
incoming call is through an IP trunk. (Option is disabled by default.)
WARNING!Before checking this check box, see your phone system 
administrator. If your company is using multiple systems and the tie trunk 
feature, the administrator needs to have used Enterprise Manager to 
synchronize the systems. Otherwise this feature will not work....

52MaxOutlook Manual
Forwarding All Calls
To forward all calls, check Enable Forward to and choose a forwarding 
destination. If you want to forward calls to an external number, select a trunk 
access code in the drop-down list, then begin with the outside trunk or route 
access digit (usually 9) and any long distance prefix digits such as 1 and 
area code.
Note:Forwarding calls to a pager is possible but not recommended since 
callers will only hear what is heard when calling a pager and might 
not know...

MaxOutlook Manual 53
Call Waiting Options
Call waiting options are available only if the Enable Busy Call Handling 
check box has been checked, but this option is available only for non-
workgroup calls. 
•Single Call Waiting — sets up single call waiting. This feature gives an 
alert tone (audio beep) to indicate that a call is waiting. Single Call 
Waiting must be selected in order to conference incoming calls. 
•Multiple Call Waiting — enables a “non-workgroup queue” of multiple 
calls waiting. You...

54MaxOutlook Manual
•The settings on your MaxOutlook Call Handling tab must not conflict 
with ONA. Specifically:
Enable Do Not Disturb must not be checked. If it is, when your line 
is busy, all calls will go into voice mail and not to the ONA forwarding 
numbers you specify. 
Enable Forward to must not be checked. If it is, all calls will be 
forwarded according to this setting.
See “Call Handling” on page 51 for details on these settings.
Setting Up One Number Access
To set up one number access,
1....