AltiGen comm MAXCS 811 MaxOutlook Manual

MaxOutlook Manual 15
Changing Activity Status
You can specify your whereabouts, so that others are informed.
 
Click the Down arrow on the Activity button and choose the appropriate 
category:
•Available (System) (the system greeting is used)
•Available (Personal) (your personal greeting is used)
•Meeting 
•Away 
•Travel 
•PTO (personal time off)
Your system administrator may have configured additional (Custom) 
activities to select from. 
The activity category you select appears beside the button. Keep...

16MaxOutlook Manual To hear the greeting played back, click the Review button. Change your 
greeting whenever you want to.
Turning Do Not Disturb On and Off
The button is a toggle that turns Do Not Disturb on and off.
When Do Not Disturb is on, all incoming calls are forwarded according to 
your Enable Busy Call Handling settings. 
Note:If the system administrator has disabled the Do Not Disturb feature 
for the extension, the DND feature will not be available to you. If you 
select DND, an alert pops up...

MaxOutlook Manual 17
Customizing the Display
You can customize the MaxOutlook display to meet your needs in the 
following ways:
•Specify the columns you want to see by right-clicking a column 
heading and checking or unchecking columns in the pop-up list. 
Checked columns will be displayed.
•Resize columns by placing the cursor on a column divider in the 
header area until the cursor changes to a two-headed arrow. Click and 
drag the column divider to where you want it.
•Rearrange columns by clicking...

18MaxOutlook ManualThe buttons displayed in MaxOutlook are in the right-hand list. To 
remove a toolbar button, select it and click Remove. To add a toolbar 
button, select a button from the list on the left, and click Add. To 
rearrange buttons, select a button from the list on the right, and click the 
Up button or Down button, until the toolbar button is where you want it. 
When finished, click OK.
•Pop up MaxOutlook when you get an incoming call while you are 
doing something else. See “Call Alert...

MaxOutlook Manual 19 They are all checked, by default. Uncheck the tabs you don’t want to 
display. 
You can’t change the order of the tabs by clicking and dragging, as you 
can with columns. To change the order of the tabs, uncheck all except 
the tab you want to appear first. Then recheck each tab you want in the 
order in which you want it. The tabs will be displayed in the order in 
which you check them. If you uncheck all the tabs and then want to 
display tabs again, click the MaxOutlook...

20MaxOutlook Manual
Exiting and Restarting MaxOutlook
To close MaxOutlook, exit Microsoft Outlook. 
Important:Programs take time to exit completely. Before you try to restart 
Microsoft Outlook, make sure that it goes through its entire 
shutdown procedure first. If it does not shut down completely, 
and you restart it, Microsoft Outlook will launch without 
MaxOutlook and without any access to MaxOutlook. 
Waiting a few minutes should give Microsoft Outlook enough 
time to exit completely. 
If you’re...

MaxOutlook Manual 21
CHAPTER 4
Handling Calls with MaxOutlook
This section shows how to manage your calls, voicemail messages, and 
contacts. 
•Ways to answer calls, see “Answering Calls” on page 21
•Ways to dial out, see “Dialing Out” on page 22
•How to put calls on hold, see “Placing Calls on Hold” on page 24
•How to use call waiting, see “Using Call Waiting” on page 24
•Ways to transfer calls, see “Transferring Calls” on page 25
•How to make conference calls, see “Conference Calls” on page 27
•How to...

22MaxOutlook Manual
Dialing Out
To dial a number, click in the dialing field, enter a number or name, press 
the Enter key, and then click the Connect button in the MaxOutlook toolbar. 
Note:To clear the dialing field, delete the number in it, and then press the 
Enter key.
The Call Information panel displays the state of the call:
Shortcut-Key Dialing and Smart Tag Dialing
Shortcut-key dialing — If you configured your MaxOutlook to let you use 
shortcut keys to dial a selected phone number in another...

MaxOutlook Manual 23
Dialing Speed Dial Numbers
To dial speed dial numbers, click the Speed Dial tab:
This tab lists speed dial numbers that you have configured at your extension 
(extension speed dial numbers), and it lists speed dial numbers, if any, that 
have been set up for your extension by the system administrator (system 
speed dial numbers). You can see in the Type column which numbers are 
extension speed dial numbers and which are system speed dial numbers.
To call a speed dial number, click...

24MaxOutlook Manual
Redialing
To redial the last number called, click the Redial button on the MaxOutlook 
toolbar. If the Redial button is not on your MaxOutlook toolbar, you can 
display it by clicking the Toolbar Customization button and adding the 
Redial button to your Toolbar list. Click OK.
Placing Calls on Hold
During a phone call, either click the word Connected in the call’s State cell 
or click the Hold button in the MaxOutlook toolbar. The state of the call is 
changed from connected to a...