AltiGen comm MAXCS 80 MaxMobile User Guide Android

MaxMobile Communicator Android Edition 7
Using MaxMobile 
Communicator
CHAPTER 2
Using MaxMobile Communicator
Once logged in to MaxMobile Communicator, you see the following 
screen:
Figure 4. MaxMobile Communicator main screen
Making a Call Using a Stored Number
Calls can be initiated from a number of screens: Tap Favorites, Directory, 
Call Log, or Voicemail,  t h e n  t a p  t h e  e n t r y  y o u  w a n t  t o  c a l l .  I f  t h e  c a l l  i s  n o t  
to another extension user on your company’s...

8MaxMobile Communicator Android Edition
Making a Call Using the Dial Pad
To make a call using the dial pad, tap the Call button, then press Menu to 
access the call handling functions. Follow the instructions beside the figure.
Figure 5. Using the dial pad
Call View
Call view displays the following:
• The call state (in the title bar). When you are offline, Offline is 
displayed.
• The extension number and the other party’s name for an internal call
• The contact name for an external call. 
Figure 6. The...

MaxMobile Communicator Android Edition 9
Using MaxMobile 
Communicator
Figure 7. Call view showing call handling buttons
Using the Directory
The directory shows a list of either the extensions on your company’s 
MAXCS system or the contact list on your mobile phone’s system or both, 
as you choose. 
Each entry has two rows: the first row displays the user name, and the 
second row displays the phone number and activity status. Only extensions 
display activity status and only if the person is...

10MaxMobile Communicator Android Edition Figure 8. Using the directory
A Search box is available if you have a phone in landscape mode:
• Enter characters in the search box, and only those whose first or last 
name begins with the input characters are shown. 
• Enter digits in the search box, and only the extension numbers that 
match the input digits are shown.
Tap an extension entry in the directory, and an extension view will show. 
You can call the extension via your company’s MAXCS server or you can...

MaxMobile Communicator Android Edition 11
Using MaxMobile 
Communicator
Figure 9. Contact view and Extension view
The Add to Favorites button is available when the entry is not already in 
your favorites.
Answering a Call
When a call comes in, if the phone is in Offhook state, tap the Answer 
button to answer it. If it is not in Offhoook state, answer the call as you 
would answer any call.
Figure 10. Answering a call and putting it on hold
Call is ringing. 
Answer the call.Call is answered. 
More...

12MaxMobile Communicator Android Edition
• Call duration is displayed.
• Hold/retrieve a call by tapping the call entry or by tapping the Hold 
button.
Transferring a Call
To transfer a call you’re connected to, tap the Transfer button, then dial 
the target number from the keypad or select from other screens. In Figure 
11, the first party is on Hold Pending (awaiting transfer), and the second 
party has answered (the call is active, shown in green).
Either announce the transfer to the active call, or...

MaxMobile Communicator Android Edition 13
Using MaxMobile 
Communicator
Recording and Listening to Playback
To record a call, tap the Record button while connected to a call. 
Recordings are saved to your extension's voice mail or, if the call is going 
through MAXCS, to a centralized directory on the server, if preconfigured. 
Listen to your locally saved recordings through the voice mail screen.
Handling Voice Mail
The Voicemail view shows voice mail left in the AltiGen Voice Mail 
System....

14MaxMobile Communicator Android Edition
•Tap Speaker to play the voice mail through the speaker. Tap again to 
listen to voice mail through the earpiece.
•Tap Forward to forward a voice mail. A list of physical and virtual 
extensions is displayed (it excludes workgroups and application 
extensions). Tap the destination extension to forward the voice mail.
Favorites View
You can add both extensions and contacts to your favorites list. 
• Extension activity status and line state are updated for favorite...

MaxMobile Communicator Android Edition 15
Using MaxMobile 
Communicator
Figure 15. The Call Log
Changing Your Extension Settings
You can change the call handling configuration of your mobile extension. 
At the MaxMobile Communicator main screen, select Menu >  Ext Setting.
Figure 16. The Settings screen
Tap the call entry to make a 
call to that number. If it’s an 
extension, the call is made 
immediately via the server. If 
it’s a contact, you’ll have two 
options: call via the server or 
call direct....

16MaxMobile Communicator Android Edition
OptionDescription
ActivitySpecify your activity status. Other extension users can 
see your status, and when your phone is unanswered 
callers hear the specific greeting you have recorded for 
that status, if any. 
Default–The system greeting is used.
Personal–Your personal greeting is used.
Meeting–You’re in a meeting.
Away–You’re away from your phone for some other 
reason.
Travel–You’re traveling on business.
PTO–You’re on vacation (paid time off).
Additional...