AltiGen comm MAXCS 80 MaxMobile User Guide Android
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MaxMobile Communicator ™ User Guide For Android Phones MAX Communication Server Release 8.0 September 2015
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WARNING! Toll fraud is committed when individuals unlawfully gain access to customer telecommunication systems. This is a criminal offense. Currently, we do not know of any telecommunications system that is immune to this type of criminal activity. AltiGen Communications, Inc., will not accept liability for any damages, including long distance charges, which result from unauthorized and/or unlawful use. Although AltiGen Communications, Inc., has designed security features into its products, it...
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MaxMobile Communicator Android Edition iii Contents CHAPTER 1 Overview and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 MaxMobile and the MAXCS System . . . . . . . . . . . . . . . . . . . 1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Downloading and Installing MaxMobile . . . . . . . . . . . . . . . . . 2 Configuring MaxMobile Communicator . . . . . . . . . . . . . . . . . 4 What Happens During Login . . . . . . . . . . . . . ....
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MaxMobile Communicator Android Edition 1 Overview and Installation CHAPTER 1 Overview and Installation AltiGen’s MaxMobile Communicator (MaxMobile) application, installed on a phone running Google’s Android operating system, makes the phone a fully capable office phone extension and serves as a “desktop” call control client, allowing you to access, configure, and perform most of your company's PBX functions directly from the graphical user interface in MaxMobile. This includes call handling,...
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2MaxMobile Communicator Android Edition Like a remote extension, the phone running MaxMobile serves as an office extension, making and receiving calls through the PSTN (public switched telephone network) to and from your company’s MAXCS system. You can call company extensions (both inside and remote extensions) just by dialing the extension number. Your calls to destinations outside the company can go through the MAXCS system, as illustrated in Figure 1, if you so choose. Requirements You should be...
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MaxMobile Communicator Android Edition 3 Overview and Installation Before downloading MaxMobile, go to your phone’s Settings > Applications screen and check Unknown Sources. 3. Open your phone’s browser and go to http://m.altigen.com/Android. You’ll see this screen, with a link to the latest version: Figure 2. MaxMobile download page at http://m.altigen.com/Android 4. Select the link Android - download version x. . 5. Click Save to download the MaxMobile .apk file. 6. When downloading is complete, tap...
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4MaxMobile Communicator Android Edition Figure 3. MaxMobile Login screen Configuring MaxMobile Communicator 1. Go to Menu > Login Setting. 2. Configure the settings: • Extension Number • Password • Server Address: public MAXCS IP address (see your system administrator for this address)
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MaxMobile Communicator Android Edition 5 Overview and Installation • Alternative Server Address: private MAXCS IP address (if applicable) • Mobile Phone: Your mobile phone’s number (for example, 5107778432) • Mobile Trunk: The dialed digits to reach Mobile Trunks including the dialing prefix (for example, 15105551212). 3. Save the settings. 4. Tap Login to log into your company’s MAXCS system. Fivebuttons appear: Directory, Favorites, Call, Call Log and Voice Mail: You are ready to use MaxMobile...
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6MaxMobile Communicator Android Edition MaxMobile will try to reconnect to MAXCS when one of the following happens: • A call comes in from the mobile trunk • The MaxMobile screen is invoked Note:If your phone runs on mobile networks that do not support concurrent voice and data, you can make the first call through MaxMobile. After the call is initiated, since data connection is now unavailable, call handling can only be performed through the system dialpad. When you don’t have access to MaxMobile...