ADT Security Services Concord 4 User Manual

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• EXIT— press once to use the Quick Exit feature.
• AWAY—press once to arm to Level 3—AWAY.
Note  Macro Keys should not be 
programmed to disarm the 
system.Your installer can also program these buttons to perform a system command different from those 
described. For example, instead of entering the command 2 + CODE + 4 + 6 (arm to STAY with 
No Delay and Latchkey), your installer can program one of the macro keys to perform the task 
with just one press. Check with...

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• The Viewing Event History mode will exit automatically after one minute of inactivity OR 
when an alarm occurs.
The following table is a comprehensive list of displayed events and their associated details (parti-
tion, current arming level, zone, bus unit number, source and user). If details are displayed for an 
event an X will appear in the table.
• Partitions are displayed as P1 - P6, depending on which partition the event occurred.
• Current Arming Level will...

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User information is shown in the following table.
No Activity Cancelled ACTIVITY CANCEL X X
Opening Report OPENING REPORT X X X X
Phone Failure PHONE FAILURE X
Phone Line Test Failure PHONE LINE FAIL X
Phone Line Test Restoral PH LINE RESTORED X
Phone Test PHONE TEST X X X
Police Panic POLICE PANIC X X
Police Panic Cancelled CANCELLED X X
Receiver Failure RECEIVER FAILURE X X
Receiver Jam RECEIVER JAM X X
Recent Closing RECENT CLOSING X X X
Remote Access Lockout...

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Source information is shown in the following table.
Using a 
Touchtone 
Phone to 
Operate Your 
SystemYour system may be equipped with an option that allows system operation from a Touchtone 
phone, on or off the premises. 
This option enables programmed text to be spoken through the phone and/or broadcast through 
interior speakers. Except for custom words, the voice speaks the text that appears on alphanu-
meric touchpads in the system.
Phone Command Prefix
What...

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When using a cellular phone to operate the system, follow the off-site operating instructions.
How the Panel Answers the Phone
When you call the panel, it needs to recognize that it should answer the incoming call. This is 
accomplished by one of two methods: 
• Ring-Hang-Ring method
• Twelve-Ring method
Ring-Hang-Ring Method
You can use this method if there is no chance that an answering machine or person will pick up 
the call on the first ring.
1. Call the panel....

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Activating a Police Panic Alarm
Your system can be set up so you can activate a Police panic alarm from an on-site Touchtone 
phone. If your system is set up for this:
• Press the 
* repeatedly, regardless of your phone command prefix key.
• Do not wait more than two seconds between key presses. Continue pressing 
* even if you 
hear the system voice interrupt with a system status.
Off-site Touchtone phones cannot activate this alarm.
Step 2. Enter the command.
Disarm...

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Phone Questions?
What if someone calls while I’m operating the panel?
If the phone rings while you’re using it to operate the system, you’ll hear one long beep for each 
ring from interior speakers and phones. You can answer the call by simply hanging up on the sys-
tem, then answering the call as you normally would.
You’ll have to initiate another session to resume system operation.
Can I control the system while I’m talking on the phone?
No.
How do I perform other...

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4. Disarm to Level 1—Off to exit Test Mode.
Phone Communication Test
The purpose of this test is to verify communication between the central monitoring station and 
your system.
Most phone tests take only a few minutes, however, your system will try for up to 15 minutes to 
establish a connection if necessary.
DeviceTest ProcedureTouchpad Result(s)
Touchpad Trip a:
Police panic alarm,
Fire panic alarm, and 
Auxiliary panic alarm.
• Touchpad Panic POLICE OK
• Touchpad...

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Common Questions and Answers
Q. I can’t arm my system.
A. Try the following:
• If arming to Level 2—STAY or Level 3—AWAY, make sure all monitored perimeter doors 
and windows are closed.
• Press 
* for a system status and for clues to the problem.
• Call the installer.
Q. I cannot bypass a sensor: my alphanumeric touchpad displays “INVALID” and my fixed dis-
play touchpad sounds a single, long beep.
A. Possible explanations include:
• The sensor you’re trying to...