Acer Travelmate 800 Service Guide

Chapter 473
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA)  See “System Diagnostic Diskette” on page 45. Please run Sycard 32 
Bit test.
PCMCIA slot assembly
Main board
PCMCIA slot pin is damaged. PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from 
actual size.DIMM
Main board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no sound 
comes...

74Chapter 4
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 
Problems” on page 76. Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the 
installed devices. Enter BIOS Setup Utility to execute “Load Setup defaults”, then 
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
External display does not work correctly. See “System Diagnostic Diskette” on page 45
See if there is an error beep. If there...

Chapter 475
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the diagnostic test for several times to isolate the problem.
2.If no error is detected, do not replace any FRU.
3.If any error is detected,...

76Chapter 4
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
whether a short circuit is suspected, or whether the system is inoperative.  
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power 
System Check” on...

Chapter 477
Index of AFlash BIOS Error Message
Error MessageAction in Sequence
Hardware Error  See “System Diagnostic Diskette” on page 45
VPD Checksum Error Reboot the system and then restest with this diskette.
BIOS Update Program Error Turn off the power and restart the system.
System Error Make sure this AFlash BIOS diskette for this model.
Without AC adapter make sure to connect AC adapter
Battery Low make sure to install a highly charged battery, and reboot 
system.
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78Chapter 4
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Chapter 579
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 800
series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise
Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on
the printed Service Guide.  For ACER AUTHORIZED SERVICE...

80Chapter 5
Exploded Diagram
THE SYSTEM
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Chapter 581
LCD
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82Chapter 5
DVD ASSY
NOTE: The exploded diagrams for CD-ROM, DVD-ROM and DVD-RW combo module are very similar. 
Therefor, we put only DVD ASSY exploded diagram for your reference. Please also refer to the FRU list 
below for more information on different models and part numbers. This diagram only explains the 
relevant location of each part. The parts on the exploded diagrams may be a slightly different from its 
actual looks.
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