Acer Travelmate 3010 Service Guide

							Chapter 355
Seperate the LCD module and main unit
1.Disconnect the function key board FFC from the mainboard.
2.Disconnect the LCD cable from the mainboard.
3.Disconnect the touchpad board FFC from the mainboard.
4.Remove the three screws that secure the left and right hinge cover.
5.Pull the left hinge up and slide it out as show.
6.Pull the right  hinge cover up and slide it out as show.
7.Disconnect the function key board FFC from the function key board.
8.Remove the screw that secures the function key board.
9.Remove the function key board from the left hinge cover.
10.Pull the wireless antenna out.
11 .Remove the two screws securing the left and right hinges.
12.Detach the LCD module from the main unit.
Function keyboard
FFCLCD cable
Touchpad FFC 
						

							56Chapter 3
Disassemble the main unit
Separate upper and lower case
1.Turn the main unit over.
2.Remove the eighteen screws that secure the lower case.
3.Detach the upper case from the lower case assembly.
Removing the Bluetooth module
1.Tear off the mylar on the Bluetooth cable
2.Disconnect the Bluetooth cable from the mainboard.
3.Remove the two screws that secure the Bluetooth module.
4.Remove the Bluetooth module from the mainboard.
5.Disconnect the Bluetooth cable from the Bluetooth module.
Removing the MDC module
1.Tear off the mylar on the MDC cable.
2.Disconnec the MDC cable from the mainboard.
3.Remove the MDC cable from the wire groove.
4.Remove the two screws that secure the MDC board.
5.Remove the MDC board from the mainboard. 
						

							Chapter 357
6.Disconnect the MDC cable from the MDC board.
Removing the audio module
1.Remove the screw that secures the audio board.
2.Remove the audio board from the mainboard.
Removing the mainboard from lower case
1.Press the button and remove the dummy card from the PCMCIA card slot.
2.Disconnect the speaker cable from the mainboard.
3.Disconnect the microphone cable from the mainboard.
4.Remove the four screws that secure tha mainboard.
5.Detach the mainboard from the lower case.
6.Disconnect the power board cable from the mainboard and remove the power board from the mainboard.
7.Remove the three screws that secure the thermal following the order 1, 2, 3.
Speaker cableMicrophone cable 
						

							58Chapter 3
8.Disconnect the fan cable from the mainboard.
9.Remove the thermal module from the mainboard.
10.Tear off the mylar on the touchpad board FFC.
11 .Disconnect the touchpad board FFC from the touchpad board.
12.Disconnect another FFC from the touchpad board.
13.Remove the two screws that secure the touchpad board.
14.Remove the touchpad board from the upper case.
15.This completes the main unit disassembly. 
						

							Chapter 359
LCD module disassembly
1.Remove the six screw pads.
2.Remove the six screws that secure the LCD bezel.
3.Release the latches one by one. Please note that the bezel is fragile. Need to follow the following 
disassembly pictures from left to right.
4.Pull the bezel a little bit forward that paralleled LCD cover and remove the LCD bezel.
5.Pull the inverter board out.
6.Disconnect the LVDS cable from the inverter board.
7.Disconnect the LCD cable from the inverter board.
8.Remove the inverter board.
9.Remove the four screws that secure the LCD and disconnect the CCD cable.
10.Remove the LCD from the cover assembly.
11 .Remove the screw securing the CCD.
12.Remvoe the CCD from the cover assembly. 
						

							60Chapter 3
13.Remove the wireless antenna from the cover assembly.
14.Remove the two screws that secure the left LCD bracket.
15.Remove the left LCD bracket from the LCD.
16.Remove the two screws that secure the right LCD bracket.
17.Remove the right LCD bracket from the LCD.
18.Turn the LCD back.
19.Tear off the tape on theLCD cable.
20.Disconnect the LCD cable from the LCD.
21.This completes the LCD disassembly. 
						

							Chapter 361
HDD Disassembly and Reassembly
1.Remove the two screws that secure the HDD holder on on side.
2.Remove the two screws that secure the HDD holder on the other side.
3.Lift up the HDD and remove it from the HDD holder.
4.Place the HDD back to the HDD holder
5.Secure the HDD with two screws on one side.
6.This complete the HDD module disassembly and reassembly. 
						

							Chapter 462
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test this model.  Non-Acer products, prototype cards, or modified 
options can give false errors and invalid system responses.
1.Duplicate symptom and obtain the failing symptoms in as much detail as possible.
2.Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic 
test or by repeating the same operation.
3.Disassemble and assemble the unit without any power sources.
4.If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You 
can check the following:
power cords are properly connected and secured;
there are no obvious shorts or opens;
there are no obviously burned or heated components;
all components appear normal.
5.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)Go To
Power failure. (The power indicator does not go 
on or stay on.)“Power System Check” on page 64.
POST does not complete. No beep or error 
codes are indicated.“Power-On Self-Test (POST) Error Message” on 
page 66
“Undetermined Problems” on page 78
POST detects an error and displayed messages 
on screen.“Error Message List” on page 67
Other symptoms (i.e. LCD display problems or 
others).“Power-On Self-Test (POST) Error Message” on 
page 66
Symptoms cannot be re-created (intermittent 
problems).Use the customer-reported symptoms and go to 
“Power-On Self-Test (POST) Error Message” on 
page 66
“Intermittent Problems” on page 77
“Undetermined Problems” on page 78
Troubleshooting
Chapter 4 
						

							63Chapter 4
System Check Procedures
External Diskette Drive Check
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.Reconnect the external diskette drive/DVD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does 
not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1.Boot from the diagnostics diskette and start the diagnostics program.
2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3.Follow the instructions in the message window.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.Reconnect the external diskette drive/CD-ROM module.
2.Replace the external diskette drive/CD-ROM module.
3.Replace the main board.
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested.
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable 
extending from the keyboard is correctly seated in the connector on the system board.
If the keyboard cable connection is correct, run the Keyboard Test.
If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a 
non-defective FRU:
1.Reconnect the keyboard cables.
2.Replace the keyboard.
3.Replace the main board.
The following auxiliary input devices are supported by this computer:
TNumeric keypad
TExternal keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation. 
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.
2.Go to the diagnostic memory in the test items.
3.Press F2 in the test items.
4.Follow the instructions in the message window.
NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. 
						

							Chapter 464
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources:
1.Remove the battery pack.
2.Connect the power adapter and check that power is supplied.
3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by 
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
T“Check the Battery Pack” on page 65