Acer Travelmate 3010 Service Guide
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TravelMate3010
Service Guide
PRINTED IN TAIWAN Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to http://csd.acer.com.tw
2 Revision History Please refer to the table below for the updates made on TravelMate3010 service guide. Date Chapter Updates
3 Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium 4 and Celeron are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
4 Conventions The following conventions are used in this manual: Screen messagesDenotes actual messages that appear on screen. NOTEGives bits and pieces of additional information related to the current topic. WARNINGAlerts you to any damage that might result from doing or not doing specific actions. CAUTIONGives precautionary measures to avoid possible hardware or software problems. IMPORTANTReminds you to do specific actions relevant to the accomplishment of procedures.
5 Preface Before using this information and the product it supports, please read the following general information. 1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acers global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Chapter 11 Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 TM 3010 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Easy-Launch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Using the System Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Acer Empowering Technology . . . . . . . . . . . . . . . . . . . . . . . 19 Hardware Specifications and Configurations . . . . . . . . . . . . 29 Chapter 2 System Utilities 38 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Chapter 3 Machine Disassembly and Replacement 49 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . 51 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . 52 Removing the miniPCI/Memory/HDD Module/Keyboard . . . 53 Seperate the LCD module and main unit . . . . . . . . . . . . . . . 55 Disassemble the main unit. . . . . . . . . . . . . . . . . . . . . . . . . . . 56 LCD module disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 HDD Disassembly and Reassembly . . . . . . . . . . . . . . . . . . . 61 Chapter 4 Troubleshooting 62 System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Power-On Self-Test (POST) Error Message . . . . . . . . . . . . 66 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Phoenix BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . 69 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . 73 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Chapter 5 Jumper and Connector Locations 79 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 FRU (Field Replaceable Unit) List 81 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Chapter 11 Features This computer was designed with the user in mind. Here are just a few of its many features: Performance TIntel® CoreTM Duo processor T2300/T2400/T2500/T2600 with 667 MHz FSB TClock speed up to 1.66/1.83/2.16 GHz Chipset TNorth Bridge: T915GM TSouth Bridge: TICH7M Memory TDDRII 533/667 SDRAM TTwo DDR SODIMM slots TUpgradeable to 2GB Memory for 32bit OS, 4G for 64bit OS Display T12.1” WXGA 200-nit high-brightness TFT LCD T1280x800 pixel resolution T16:10 viewing ratio, supporting simultaneous mlti-window viewing via Acer GridVista Graphics TUMA VRAM TUMA TDVMT3.0, share 8MB, up to 128MB in OS Audio TIntel HD(High Definition) Audio TS/PDIF support for digital speakers TInternal Microphone TSound Blaster proTM and MS-Sound compatible TTwo speakers, at lease 1W/9cc for each Storage TPATA and SATA co-lay T9.5mm height, 2.5” HDD TEasily removable System Specifications Chapter 1
2Chapter 1 T60/80/100/120GB TPCI Bus Master Enhanced IDE TSupport Ultra DMA100, S.M.A.R.T TG-Sensor HDD protection Communication T56Kbps V.90/V.92 modem card (MDC1.5) TPCI-E Giga LAN on board TIntel PRO/Wireless 3945ABG network connection solution(dual-band tri-mode 802.11 a/b/g) Wi-Fi CERTIFIEDTM T2 built-in PIFA type Antenna (which has to be placed on the top of LCD on the sides of LCD latch) TBluetooth 2.0 +EDR(Enhanced Data Rate) I/O Ports T3 external USB 2.0 ports TIEEE 1394 port (6-pin) TEthernet (RJ-45) port TModem (RJ-11) port TExternal display (VGA) port(15-pin) T1 Microphones-in T1 Line-in jack T1 Headphone/Speaker/Line-out jack with SPDIF support T1 Infrared (FIR) port T1 DC-in jack for AC adaptor T1 PCMCIA (exchange with Express card wide type slot) T1 ezDock port T6-in-1 card reader Battery T6-cell of 18650 Li-ion battery pack, (2400mAh) T3-cell of 18650 Li-lon battery pack, (2000mAh) T3-pin 90W AC adaptor
Chapter 13 Block Diagram 5 5 4 4 3 3 2 2 1 1 DD CC BB AA Page: 22 10/100/1G LAN +3V_PCU USB3 +1.8V DMI I/F DDR2-SODIMM Page : 25 KBC(97551) 1466 FCBGA 6 IN 1 BROADCOM Page : 26 BT Page : 34 CLOCK GEN Page : 12 Page: 21 Docking Page : 18 SATA - HDD Page : 26 USB0,1,2 Page : 36 1.8V / 0.9V / 2.5VCRT Switch Azalia Page : 17 Page : 32 Page : 25 PCMCIA PCI-E CARD / WLAN HP OUT 5789M +0.9VSUS 5V / 3.3V / 10V 652 BGA DDR2 533/667 MHzChannel A Page : 30Page : 27 CRT Page : 19 ALC883 Page : 19 Page : 20 VCC_CORE +2.5VPage : 30 NSLVDS +5V RJ45 Page : 37 +1.8VSUS ICH7-M SIO (87383) Page : 31 1.5V / 1.05VCALISTOGA-GM LPT Docking LPC Page: 23 DVI Chrontel 7307 Page : 33 Page : 35Page : 2 INT SPK DVI FIR COM DOCKING AUDIO +5VSUS RGB BATTERY CHARGER PCI7412 Page : 27 HOST BUS 533/667 MHz LVDS Block Diagram +5VPCUSDVO Touchpad Page : 13~16Page : 18 LINEINTPM 1.2 SN74CBTLV3257PWR USB 2.0 +10V TVOUT Yonah/Merom +3V_S5 LAN Switch PCMCIA+1394 Keyboard Page : 6 ~ 11Page : 32 PCI BUS +3VSUS Page : 20 +0.9V +6 IN 1 PS2 ICS954310BG +3V SYSTEM ext USB*3 Page : 3,4 SATATI Page : 12 IDE - HDD AUDIO/B INTEL Mobile_479 CPU AMP Page :21~23 Channel B NS ATA 66/100 AUDIO CODEC 1394 MDC 1.5 CPU CORE DDR2-SODIMM MAX4892 Page : 29 PCI-E VGA 96MHz REF 14MHz HOST 133MHz/166MHz PCI-E 100MHz PCI 33MHz USB 48MHz +1.05V +1.5VP2 XTAL 14.318MHZ Clock GeneratorThermal SensorP5CPU XTAL 32.768KHZOSC 48MHZXTAL24.576MHZ XTAL 25M NEW CARD XTAL 32.768K CCDPage : 17 USB7 REQ0# / GNT0# AD25 INT E/F/G# USB4 USB5 +5V_S5 XTAL 32.768K ECHO CANCELLATION VP1020-G Page : 26 MICG-SENSORKXP84-0200Page : 25 MINI PCI REQ2# / GNT2# INT C/D# AD19 Page :20PA@ PATA SA@ SATA MP@ MINI PCI MC@ MINI CARD GS@ G-SENSOR G9@ 5789 G7@ 5787 1
4Chapter 1 TM 3010 Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Open View #ItemDescription 1 Camera 1.3 Mega Pixel CMOS video camera with 225 degree rotation feature. 2 Display screen Also called Liquid-Crystal Display(LCD), displays computer output. 3 Easy-launch buttons Buttons for launching frequently used programs. 4 Status indicators Light-Emitting Diodes(LEDs) that light up to show the status of the computer’s functions and components. 5 Palmrest COmfortable support area for your hands when you use the computer. 6 CLick buttons(left, center and right)The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button. 7 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 8 Microphone Internal microphone for sound recording. 9 Keyboard For entering data into your computer. 10 Power button Turns the computer on and off.