Acer Travelmate 3010 Service Guide

75Chapter 4
The system doesnt resume from hibernation/ 
standby mode.Connect AC adapter then check if the system resumes from 
Standby/Hibernation mode. 
Check if the battery is low.
Hard disk drive
Main board
The system doesnt resume from standby mode 
after opening the lid of the portable computer.LCD cover switch
Main board
Battery fuel gauge in Windows doesn’t go higher 
than 90%. Refresh battery (continue use battery until power off, then charge 
battery).
Battery pack
Main board
System hangs...

Chapter 476
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 
Problems” on page 78. Modem/LAN-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly. Phone cable
Driver
Reconnect the Internal modem cable to the main board tightly.
Main board
Internal LAN does not work correctly Lan cable
Driver
Main board 

77Chapter 4
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is...

Chapter 478
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
whether a short circuit is suspected, or whether the system is inoperative.  
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power 
System Check” on...

Chapter 579
Top View
 
Jumper and Connector Locations
Chapter 5 

80Chapter 5
Bottom View
ItemDecriptionItemDescription
CN18 Dock connector CN1 to MDC connector
CN15 VGA connector CN6 to TP FPC connector
CN14 RJ45+RJ11 Jack CN8 to MIC connector
CN17, 16, 28 USB CN9 to speaker
CN20 Mini card socket CN7 to buletooth
CN24 DDR(dual) CN10 MDC connector
PJ1 Battery connector CN11 Audio connector
CN26 6 in 1 socket SW1,SW2 Wireless/BT SW
CN27 1394 standard LED 5,9,10 Wireless/BT LED
CN23 to RTC connector CN5 HDD connector(PATA)
CN25 to thermal fan connector CN5 HDD...

Chapter 681
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 3010 
series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise 
Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available 
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on 
the printed Service Guide.  For ACER AUTHORIZED...

82Chapter 6
Exploded Diagram 

Chapter 683
Item List
ItemDescriptionQ’tyItemDescriptionQ’ty
1 Top cover 1 51 E ring 5-2-0.41 2
2 Keyboard lock 2 52 RAM door protect 1
3 Function lens 1 53 RAM door gasket S1 1
4 TP button 1 54 RAM door gasket S2 4
5 4 way button 1 55 Thermal module 1
6 Front cover 1 56 CPU plate bracket 1
7 IR lens 1 57 HDD cover 1
8 Front button 1 58 HDD cover F 1
9 Charge lens 1 59 HDD bracket 1
10 VGA cap 1 60 Screw M2.5X3-I 3 11  Keyboard SP mylar  1 61 HDD bracket mylar  1
12 Touchpad 1 62 Screw M3X3.8  1
13 Cable...

84Chapter 6
44 USB mesh 1
45 Base flow mylar 1
46 Base rubber foot F 1
47 Base mesh 1
48 Screw M2X4-I 3
49 RAM door 1
50 Fixed screw M2.5 2
Item List
ItemDescriptionQ’tyItemDescriptionQ’ty