Yamaha Av1 Service Manual

							En131
7
To exit from the setup menu, press SETUP. For details on how to register the input selection key applied the remote control code on a corresponding SCENE key, refer to “Configuring scene 
assignments” (p.59).
❑  Playback device operationsOnce you have registered the remote control code for your 
playback device, you can control it using the following keys after 
selecting the input source or scene. By pressing SOURCE/RECEIVER, you can switch the devices (this unit or 
external device) to operate with the menu operation keys, DISPLAY and numeric 
keys. You can operate this unit when SOURCE/RECEIVER lights up in orange, 
and an external device when SOURCE/RECEIVER lights up in green. 
For example, if you register the remote control code of your external device on 
TUNER, you can operate FM/AM radio built in this unit when SOURCE/
RECEIVER lights up in orange, and the external device when SOURCE/
RECEIVER lights up in green.  These keys work only when the corresponding function is available on your 
playback device and is possible to be operated with an infrared remote control.
Programming from other remote controls (learning)The remote control of this unit can receive remote control signals 
from other remote controls and learn the remote control operation. If 
you cannot find a remote control code  for your playback device or if 
any key on the remote control does not work after you set the 
remote control code, use the learning function to assign a function 
to each key.1
Press SETUP.Perform each of the following steps within 30 seconds. 
Otherwise, the setting will be canceled. In this case, repeat 
from step 1.
2
Use the cursor keys ( / ) to select “LEARN” and 
press ENTER.
3
Press one of the following keys depending on the 
type of your device.For playback device:  press the input selection key 
(corresponding to the input jacks where the device is 
connected).
For TV:  press TV  .
4
Press ENTER.
SOURCE  Turns on/off the playback device.
Menu operation 
keys Cursor keys Select an item.
ENTER Confirms a selected item.
RETURN Returns to the previous screen.
DISPLAY Switches information on the display.
MODE Switches between modes.
External device 
operation keys TOP MENU Displays the top menu.
POP-UP/MENU Displays the pop-up menu.
Stops playback.
Stops playback temporarily.
Starts playback of the selected song/
video.
Search forward/backward (by holding 
down).
Skip forward/backward.
Numeric keys Enter numerical values.
TV operation keys Control the TV (p.130).
LEARN
2
3
5
14
6
TUN./ CH
ENHANCER
SUR.
DECODE
HDMI OUT
MEMORY
INFO AM
PA R T YFM
0
  10
LEVEL
ENT
SETUP
ZONE
8
7
SLEEP
9
SOURCE
RECEIVERAV
AUDIO
1
2
3
4
5
6
7
V- AU X
1
2
3
4
MULTI
PHONO
USB
NET
TUNER
DOCK
[ B ]
[ A ]
CLASSICAL
LIVE
CLUB
ENTERTAIN
MOVIE
STEREO
STRAIGHT
INPUT
PURE
DIRECT
MUTE
TVSCENE
1
2
3
4
PROGRAM
VOLUME
TV VOLMUTE
MODETOP MENURETURN
DISPLAYPOP-UP/MENUTV CH
PRESET
ENTER
ON SCREEN
OPTIONTUN./ CH
AVAUDIO
1
2
3
4
5
6
7
V-AUX
1
2
3
4
MULTI
PHONO
USB
NET
TUNER
DOCK
[ B]
[ A]
SETUPTV  MODEMODEDISPLAYDISPLAYENTER ENTER SOURCE/RECEIVERSOURCE  Numeric keys TV operation keys Menu operation keys
Cursor keys External device 
operation keys
External device 
operation keys 
						

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5
Aim the infrared transmitters of the remote controls 
at each other.
6
Perform the following steps ( a and b) within 10 
seconds.a On this unit, press one of the following keys to which you want to 
assign a function.
For playback device:  SOURCE  , menu operations keys, 
DISPLAY, MODE, external device operation keys, numeric keys
For TV:  TV operation keys
b On the external device, press the key from which the operation 
is learned until “OK” appears in the display window.If “NG” appears, learning failed. Repeat from step 4.
7
Repeat steps 3 to 6 until  all desired operations are 
learned.
8
To exit from the setup menu, press SETUP. This remote control can learn approximately 200 functions (may be  decreased depending on the signals). If “FULL” appears in the display 
window, clear unnecessary assignments to free some memory space for the 
new functions.
Editing device namesYou can edit the device names or  scene names displayed on the 
remote control’s display window.1
Press SETUP.Perform each of the following steps within 30 seconds.
Otherwise, the setting will be canceled. In this case, repeat 
from step 1.
2
Use the cursor keys ( / )  to select “RENAME” and 
press ENTER.
3
Press one of the following keys to select a device or 
a scene.For playback device:  press the input selection key 
(corresponding to the input jacks where the device is 
connected).
For TV:  press TV  .
For AV receiver (this unit):  press RECEIVER  .
For scene:  press one of the SCENE keys. To edit scene names of each zone, press one of the SCENE keys and press 
ZONE to select a zone.
SOURCE RECEIVER
AV
AUDIO1234567V- AU X1234MULTIPHONOUSBNETTUNERDOCK[ B ][ A ]SCENE1234
PROGRAMVOLUMEMUTE
Remote control of external device
5 to 10 cm apart
Note If you press RECEIVER   in step 3, you can assign functions of an external  receiver to the menu operation keys, external device operation keys or 
numeric keys. However, it makes these keys to control this unit impossible. If 
you need to restore the remote control code for this unit, perform the following 
steps.
a Press SETUP.
b Use the cursor keys ( / ) to select “CLEAR” and press ENTER.
c Use the cursor keys ( / ) to select “LEARN” and press ENTER.
d Press RECEIVER  .
e Hold down ENTER until “OK” appears on the window display.
f To exit from the setup menu, press SETUP.
RENAME
2
3
5
14
6
TUN./ CH
ENHANCER
SUR.
DECODE
HDMI OUT
MEMORY
INFO AM
PA R T YFM
0
  10
LEVEL
ENT
SETUP
ZONE
8
7
SLEEP
9
SOURCE
RECEIVERAV
AUDIO
1
2
3
4
5
6
7
V- AU X
1
2
3
4
MULTI
PHONO
USB
NET
TUNER
DOCK
[ B ]
[ A ]
CLASSICAL
LIVE
CLUB
ENTERTAIN
MOVIE
STEREO
STRAIGHT
INPUT
PURE
DIRECT
MUTE
TVSCENE
1
2
3
4
PROGRAM
VOLUME
TV VOLMUTE
MODETOP MENURETURN
DISPLAYPOP-UP/MENUTV CH
PRESET
ENTER
ON SCREEN
OPTIONTUN./ CH
SOURCERECEIVER
SETUPZONETV  MODEMODEDISPLAYDISPLAYENTER ENTER SCENERECEIVER  RECEIVER SOURCE  
2
3
5
14
6
TUN./ CH
ENHANCER
SUR.
DECODE
HDMI OUT
MEMORY
INFO AM
PA R T YFM
0
  10
LEVEL
ENT
SETUP
ZONE
8
7
SLEEP
9
SOURCE
RECEIVERAV
AUDIO
1
2
3
4
5
6
7
V- AU X
1
2
3
4
MULTI
PHONO
USB
NET
TUNER
DOCK
[ B ]
[ A ]
CLASSICAL
LIVE
CLUB
ENTERTAIN
MOVIE
STEREO
STRAIGHT
INPUT
PURE
DIRECT
MUTE
TVSCENE
1
2
3
4
PROGRAM
VOLUME
TV VOLMUTE
MODETOP MENURETURN
DISPLAYPOP-UP/MENUTV CH
PRESET
ENTER
ON SCREEN
OPTIONTUN./ CH
SOURCERECEIVER
SETUPZONETV  MODEMODEDISPLAYDISPLAYENTER ENTER SCENERECEIVER 
RECEIVER SOURCE  Numeric keys TV operation keys Menu operation keys
Cursor keys External device 
operation keys
External device 
operation keys Input selection keys 
						

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4
Press ENTER.
5
Use the cursor keys to rename.To locate the position, use the cursor keys ( / ).
To select a character (A to Z, a to z, 0 to 9, space, 
symbols), use the cursor keys ( / ).
6
Press ENTER to set the new name.Once the new name is set successfully, “OK” appears in the 
display window.
7
To edit another device name (or scene name), repeat 
steps 3 to 6.
8
To exit from the setup menu, press SETUP.
Operating multiple functions at once (macro)The macro function allows you to sequentially operate multiple 
functions at once.
For example, when you want to listen to a CD, you can turn on the 
CD player, select the corresponding input source on this unit and 
start playback on the CD player sequentially with a single key 
operation.■ Enabling the macro operations1
Press SETUP.Perform each of the following steps within 30 seconds.
Otherwise, the setting will be canceled. In this case, repeat 
from step 1.
2
Use the cursor keys ( / ) to select “MACRO” and 
press ENTER.
3
Use the cursor keys ( / ) to select “ON” and press 
ENTER.
4
To exit from the setup menu, press SETUP.
 To disable the macro operations, select “OFF” in step 3.By default, the following macro  operations are available after 
pressing a macro operation key when the macro operations are 
enabled.■  Programming macro operationsYou can program up to 10 remote control commands for each 
macro operation key. If you press the corresponding macro 
operation key, the multiple op erations will be carried out 
sequentially according to the programmed remote control 
commands.
BD/DVD
Macro operation key
Macro operations1st command
2nd commend
RECEIVER  Turns on this unit. (unregistered)
Input selection keys Turns on this unit. Selects the 
corresponding input 
source. (unregistered 
for the [A] and [B] keys)
MACROONRECEIVER“MACRO” lights up (when macro operations are enabled)
SOURCE
RECEIVERAV
AUDIO
1
2
3
4
5
6
7
V- AU X
1
2
3
4
MULTI
PHONO
USB
NET
TUNER
DOCK
[ B ]
[ A ]
CLASSICAL
LIVE
CLUB
ENTERTAIN
MOVIE
STEREO
STRAIGHT
INPUT
PURE
DIRECT
MUTE
TVSCENE
1
2
3
4
PROGRAM
VOLUME
TV VOLMUTE
MODETOP MENURETURN
DISPLAYPOP-UP/MENUTV CH
PRESET
ENTER
ON SCREEN
OPTION
2
3
5
1
46
TUN./ CH
ENHANCER
SUR.
DECODE
HDMI OUT
MEMORY
INFO AM
PA R T YFM
0
  10
LEVEL
ENT
SETUP
ZONE
8
7
SLEEP
9
SOURCERECEIVER
TUN./ CH
SETUPENTER ENTER RECEIVER  RECEIVER Input selection keys
Cursor keys 
						

							En134
 Before programming macro operations, you need to set the remote control codes (p.129) or assign a function to each key using the learning function (p.131).
 We do not recommend including continuous operations (such as volume  adjustment) in macro operations.1
Press SETUP.Perform each of the following steps within 30 seconds.
Otherwise, the setting will be canceled. In this case, repeat 
from step 1.
2
Use the cursor keys ( / ) to select “MACRO” and 
press ENTER.
3
Use the cursor keys ( / ) to select “EDIT” and 
press ENTER.
4
Press the macro operation key (RECEIVER   or 
input selection key) to which macro operations are 
assigned and press ENTER.“MACRO 1” appears in the display window.
5
Press the keys for functions  (up to 10) you want to 
include in the macro operations in sequence.To switch the devices (this unit or external device) to 
control, press SOURCE/RECEIVER. (Example)
Programming for 
aturning on this unit,  bselecting “AV1” 
as the input source,  cturning on the DVD player assigned 
to “AV1” and  dturning on the TV
a (MACRO 1) Press RECEIVER  .
b (MACRO 2) Press AV1.
c (MACRO 3) Press SOURCE/RECEIVER repeatedly to select
“AV1” and press SOURCE  .
d (MACRO 4) Press SOURCE/RECEIVER repeatedly to select
“TV” and press TV  .
6
To confirm the setting, hold down ENTER until “OK” 
appears on the window display.If you have programmed 10 functions, “FULL” appears and 
the setting is confirmed automatically.
7
To exit from the setup menu, press SETUP.
Resetting the remote control configurations■ Clearing the remote control configurationsYou can clear remote control configurations by selecting a type of 
settings or clear all the remote control configurations.1
Press SETUP.Perform each of the following steps within 30 seconds.
Otherwise, the setting will be canceled. In this case, repeat 
from step 1.
2
Use the cursor keys ( / ) to select “CLEAR” and 
press ENTER.
MACROEDITMACRO1
CLEAR
2
3
5
1
46
TUN./ CH
ENHANCER
SUR.
DECODE
HDMI OUT
MEMORY
INFO AM
PA R T YFM
0
  10
LEVEL
ENT
SETUP
ZONE
8
7
SLEEP
9
SOURCE
RECEIVERAV
AUDIO
1
2
3
4
5
6
7
V- AU X
1
2
3
4
MULTI
PHONO
USB
NET
TUNER
DOCK
[ B ]
[ A ]
CLASSICAL
LIVE
CLUB
ENTERTAIN
MOVIE
STEREO
STRAIGHT
INPUT
PURE
DIRECT
MUTE
TVSCENE
1
2
3
4
PROGRAM
VOLUME
TV VOLMUTE
MODETOP MENURETURN
DISPLAYPOP-UP/MENUTV CH
PRESET
ENTER
ON SCREEN
OPTIONTUN./ CH
SETUPTV  ENTER ENTER RECEIVER  RECEIVER SOURCE/RECEIVERSOURCE  Input selection keys
Cursor keys 
						

							En135
3
Use the cursor keys ( / ) to select the settings to 
be cleared and press ENTER.“ALL” appears in the display window.
To apply the selection to all the corresponding keys, 
proceed to step 5.
To apply the selection to a specific key, proceed to step 4. When “RESET” is selected, all remote control configurations will be cleared. You cannot select a specific key. Proceed to step 5.
4
Press a key to which the selected process is 
applied.When “LEARN” or “P RESET” is selected: press the 
input selection key or TV  .
When “RENAME” is selected:  press the input selection 
key, RECEIVER  , TV   or SCENE.
When “MACRO” is selected:  press the macro operation 
key (input selection key or RECEIVER  ).
5
Hold down ENTER until “OK” appears on the 
window display.If “NG” or “ERROR” appears, clearing failed. Repeat from 
step 2.
6
To exit from the setup menu, press SETUP.
■  Erasing a function assigned to each key by 
learning
You can erase a function assigned to each key by learning 
and restore the default key assignments.
1
Press SETUP.Perform each of the following steps within 30 seconds.
Otherwise, the setting will be canceled. In this case, repeat 
from step 1.
2
Use the cursor keys ( / ) to select “ERASE” and 
press ENTER.
3
Press one of the following keys to select the device 
for which key assignments will be cleared.For playback device:  press the input selection key.
For TV:  press TV  .
4
Press ENTER.
5
Hold down the key to be reset until “OK” appears on 
the window display.If “NG” or “ERROR” appears, clearing failed. Repeat from 
step 2.
6
Repeat steps 3 to 5 until all desired key 
assignments are erased.
7
To exit from the setup menu, press SETUP.
LEARN Clears the functions learned from other remote 
controls.
PRESET Restores the default remote control code settings.
RENAME Restores the default device name settings.
MACRO Clears the macro operation settings.
RESET Clears all remote control configurations and restores 
default settings.
PRESETALL
ERASE
2
3
5
1
46
TUN./ CH
ENHANCER
SUR.
DECODE
HDMI OUT
MEMORY
INFO AM
PA R T YFM
0
  10
LEVEL
ENT
SETUP
ZONE
8
7
SLEEP
9
SOURCE
RECEIVERAV
AUDIO
1
2
3
4
5
6
7
V- AU X
1
2
3
4
MULTI
PHONO
USB
NET
TUNER
DOCK
[ B ]
[ A ]
CLASSICAL
LIVE
CLUB
ENTERTAIN
MOVIE
STEREO
STRAIGHT
INPUT
PURE
DIRECT
MUTE
TVSCENE
1
2
3
4
PROGRAM
VOLUME
TV VOLMUTE
MODETOP MENURETURN
DISPLAYPOP-UP/MENUTV CH
PRESET
ENTER
ON SCREEN
OPTIONTUN./ CH
SOURCERECEIVER
SETUPTV  ENTER ENTER SCENERECEIVER  RECEIVER Input selection keys
Cursor keys 
						

							En136
1Remote control signal transmitterTransmits infrared signals.2NET/USBPress repeatedly to select a desired network source or 
“USB”.3SCENESelects the assigned input source, sound program, HDMI 
output and various settings  at once. Additionally, you can 
turn on this unit when it is in standby mode (p.58).4 INPUTSelects an input source.5ON SCREENDisplays the on-screen menu on the TV.6Menu operation keysCursor keys Select a menu or a parameter.
ENTER Confirms a selected item.
RETURN Returns to the previous screen.7External device operation keysOperate playback of the iPod, USB storage device or 
network sources.8PRESETSelects a preset FM/AM radio station (p.66).
Selects a USB/network content from shortcuts (p.91).9  (Power)Turns on/off (standby) this unit.0OPTIONDisplays the option menu (p.95).AVO LUM EAdjusts the volume.BMUTEMutes the audio output.CDISPLAYDisplays the status information on the TV (p.94).
Switching the zones to operate with the simplified 
remote control
 Main zone: Hold down the cursor key ( ) and 
SCENE1 together for 3 seconds.
 Zone2: Hold down the cursor key ( ) and SCENE2  together for 3 seconds.
 Zone3: Hold down the cursor key ( ) and SCENE3 
together for 3 seconds.
 Zone4: Hold down the cursor key ( ) and SCENE4  together for 3 seconds.
Selecting the remote control ID
 ID1: Hold down the cursor key ( ) and SCENE1  together for 3 seconds.
 ID2: Hold down the cursor key ( ) and SCENE2 
together for 3 seconds.
Replacing the battery
Replace with a new battery (CR2025) when the 
operation range of the simplified remote control 
decreases.
Using the simplified remote control
RETURNNET
U SB
DIS PLAY
1 4
3
2
ON S
CREEN OPTION
MUTEVOLUME
ENTER
PRESETSCENEINPUT
A
12
3
4
87 5
6 0
9B
C
Remove the insulation 
sheet before using the 
remote control.
Use a straight 
pin to remove  the cover. Replace with a 
new battery. Close the 
cover. 
						

							En137
If this unit is connected to the Internet, the corresponding message 
will be displayed on the TV when a newer firmware is available. In 
this case, follow the procedure below to update the firmware of this 
unit. You can also update the firmware using the USB memory device from the “ADVANCED SETUP” menu (p.128).If the following message is displaye d after ON SCREEN is pressed, 
firmware update is available.1
Read the on-screen description.
2
To start the firmware update , use the cursor keys to 
select “START” and press ENTER.The on-screen display turns off.
3
If “UPDATE SUCCESS PLEASE POWER OFF!” 
appears on the front display, press MAIN ZONE   
on the front panel.The firmware update is complete. If you want to update the firmware later, select “CLOSE” in step 2. In this  case, “!” (exclamation mark) appears at the upper right of the “Information” 
and “System” icons, and the corresponding message will be displayed in the 
“System” screen (p.125). You can update the firmware of this unit by 
pressing ENTER in the “System” screen.
Updating the firmware of this unitNote Do not operate this unit or disconnect the power cable or network cable during firmware update. Firmware update takes about 15 minutes.
Information iconMessage
System icon
SOURCE RECEIVERAV
AUDIO
1
2
3
4
5
6
7
V- AU X
1
2
3
4
MULTI
PHONO
USB
NET
TUNER
DOCK
[ B ]
[ A ]
CLASSICAL
LIVE
CLUB
ENTERTAIN
MOVIE
STEREO
STRAIGHT
INPUT
PURE
DIRECT
MUTE
TVSCENE
1
2
3
4
PROGRAM
VOLUME
TV VOLMUTE
MODETOP MENURETURN
DISPLAYPOP-UP/MENUTV CH
PRESET
ENTER
ON SCREEN
OPTION
SOURCERECEIVER
AVAUDIO
1
2
3
4
5
6
7
V-AUX
1
2
3
4
MULTI
PHONO
USB
NET
TUNER
DOCK
[ B]
[ A]
ENTER ENTER Cursor keys 
						

							En138
APPENDIXThe new speaker system does not provide an ideal sound 
balance...If you have changed speakers or speaker system, use “Auto Setup” to optimize the 
speaker settings again (p.47). If you want to  adjust the speaker settings manually, use 
“Manual Setup” in the “Setup” menu (p.109).Since we have small children, we want to set limitations on the 
volume control...If a small child, etc. accidentally operates  the controls on the main unit or remote 
control, the volume may suddenly increase.  And this may cause injury or damage this 
unit or speakers. We recommend using “Max Volume” in the “Setup” menu to set the 
maximum volume level for this unit in advance (p.113). You can also set the maximum 
volume for Zone2 or Zone3 (p.119).I am occasionally startled by a sudden large sound when 
turning on this unit...By default, the volume level when this unit  last entered standby mode is automatically 
applied. If you want to fix the volume, use “Initial Volume” to set the volume to be 
applied when this receiver is turned on (p.113). You can also set the initial volume for 
Zone2 or Zone3 (p.119).I made HDMI connections but HDMI Control does not work at 
all...To use HDMI Control, you need to perform the HDMI Control link setup (p.150). After 
connecting HDMI Control-compatible devices (TV,  BD/DVD players, etc.) to this unit, 
enable HDMI Control on each device and perform the HDMI Control link setup. This 
setup is required every time when you add a new HDMI Control-compatible device to 
your system. For information on how HDM I Control works between your TV and 
playback devices, refer to the instruction manuals of each device.
I want to turn off the onscreen messages displayed during 
operations...By default, short messages are displayed on  the TV screen when this unit is operated 
(input selection, volume adjustment, etc). In case that the short messages bother you 
when you are watching movies or sports,  configure “Short Message” (p.122) in the 
“Setup” menu to turn off the short messages.I want to prevent accidental changes to the settings...You can protect the settings configured on this  unit (speaker settings, etc.) by utilizing 
“Memory Guard” in the “Setup” menu (p.123).The web control screen (p.92) becomes inaccessible...If you are using a DHCP server, the IP address of this unit may change each time this 
unit is turned on. Check the IP address of this unit in “Network” (p.125) in the 
“Information” menu. Also, if you have enabled “MAC Address Filter” (p.119), you need 
to specify the MAC address of your PC in “Address Setup” (p.119) to allow the PC to 
access this unit. For information on how to check the MAC address of your PC, refer to 
the instruction manuals of it.The supplied remote control concurrently controls this unit and 
another Yamaha product that is not intended...When using multiple Yamaha products, the supplied remote control may work on 
another Yamaha product or another remote cont rol may work on this unit. In this case, 
set each remote control with a unique remote control ID for its corresponding receiver 
(p.126).
Frequently asked questions 
						

							En139
Refer to the table below when this unit does not function properly.
If the problem you are experiencing is not listed below, or if the instructions below do not help, turn off this unit, disconnect the power cable, and contact the nearest authorized 
Yamaha dealer or service center.First, check the followings:
a The power cables of this unit, TV and  playback devices (BD/DVD player, etc.)  are connected to AC outlets securely.
b This unit, subwoofer, TV and playback devi ces (BD/DVD player, etc.) are turned on.
c The connectors of each cable are insert ed to jacks on each devices securely.Power and systemTroubleshooting
Problem
Cause
Remedy
The power does not turn on.
The protection circuitry has been activated 3 times consecutively. As a safety precaution, capability to turn
 on the power is disabled. Contact your 
nearest Yamaha dealer or service center to request repair.
The power does not turn off.
The internal microcomputer is hung-up due to an external electric 
shock (such as lightning and excessi ve static electricity) or by a 
drop in power supply voltage. Hold down MAIN ZONE   on the front panel for more than 10 seconds to initialize 
and reboot this unit.
The power turns off (standby mode) 
immediately.
This unit was turned on while a speaker cable was shorted.
Twist the bare wires of each speaker cable firmly and reconnect to this unit and 
speakers (p.20).
The unit enters
standby mode automatically.
The sleep timer worked.
Turn on the unit and start playback again.
Since this unit was not operated for the specified time, auto-
standby worked. To disable auto-standby, set “Auto Power Down” in the “Setup” menu to “Off” 
(p.121).
The speaker impedance setting is incorrect. Set the speaker impedance to match your speakers (p.126).
The protection circuitry has b een activated because of a short 
circuit. Twist the bare wires of each speaker cable firmly and reconnect to this unit and 
speakers (p.20).
This unit is uncontrollable.
The internal microcomputer is hung-up due to an external electric 
shock (such as lightning and excessi
ve static electricity) or by a 
drop in power supply voltage. Hold down MAIN ZONE   on the front panel for more than 10 seconds to initialize 
and reboot this unit. 
						

							En140
Audio
Problem
Cause
Remedy
No sound.
Another input source is selected. Select an appropriate input source with the input selection keys
Signals that this unit cannot reproduce are being input. Some digital audio formats cannot be played back on this unit. To check the 
audio format of the input signal, use “Audio Signal” in the “Information” menu 
(p.124).
The cable connecting this unit and playback device is defective. If there is no problem with the connection, replace with another cable.
The volume cannot be increased.
The maximum volume is set. Use “Max Volume” in the “Setup” menu to adjust the maximum volume (p.113).
Any device connected to the output jacks of this unit is not turned 
on. (This may happen due to the nature of AV receivers.) Turn on all devices connected to the output jacks of this unit
No sound is heard from a specific 
speaker.
The playback source does not contain corresponding channel 
signals.To check it, select “9ch Stereo” (p.60).
The sound program/decoder currently selected does not use the 
corresponding speaker. To check it, select “9ch Stereo” (p.60).
Audio output of the corresponding speaker is disabled. Perform “Auto Setup” (p.47) or use “Configuration” in the “Setup” menu to change 
the speaker setting (p.110).
The volume of the corresponding speaker is too low. Perform “Auto Setup” (p.47) or use “Level” in the “Setup” menu to adjust the 
speaker volume (p.111).
The speaker cable connecting this unit and corresponding 
speaker is defective. If there is no problem with the connection, replace with another speaker cable.
The corresponding speaker is malfunctioning. To check it, replacing with another speaker. If the problem persists, this unit may 
be malfunctioning.
No sound is heard from the surround 
back speaker.
The extended surround is disabled.Use “Extended Surround” in the “Option” menu to select a decoder to be used 
(p.97).
No sound is heard from the subwoofer.
The playback source does not 
contain LFE or low-frequency 
signals. To check it, set “Extra Bass” in the “Setup” menu to “On”, to output the front 
channel low-frequency components from the subwoofer (p.111).
Subwoofer output is disabled. Perform “Auto Setup” (p.47) or set “Subwoofer 1” or “Subwoofer 2” in the “Setup” 
menu to “Use” (p.111).
The subwoofer is turned off by the auto-standby function on it. Dis able the auto-standby function of the subwoofer or adjust its sensitivity level.
No sound from the playback device 
(connected to this unit with HDMI).
The TV does not support HDCP (High-bandwidth Digital Content 
Protection). To check it, use “Video Signal” in the “Information” menu (p.124).
This unit is set not to output audio input through HDMI jacks from 
the SPEAKERS terminals. In “Audio Output” in the “Setup” menu, set “Amp” to “On” (p.118).
The number of devices connected to the HDMI OUT jack is over 
the limit. Disconnect some of the HDMI devices.
No sound from the TV (when HDMI 
Control is used).
(If the TV is connected to this unit with an audio cable)
The TV audio input setting does not match the actual connection.Use “TV Audio Input” in the “Setup” menu to select the correct audio input jack 
(p.117).
(If you are trying to use ARC)
ARC is disabled on this unit or TV. Set “ARC” in the “Setup” menu to “On” (p.117). Also, enable ARC on the TV.