Xerox Phaser 750DX User Manual

							®
P H A S E R
COL OR P RINTE R
User Guide
www.tek.com/Color_Print ers/
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Phaser 
¨
 
 750 Color Printer
User Guide 
071-0632-00  December 1999
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Copyright © Tektronix, Inc. Unpublished rights reserved under the copyright laws of the 
United States.  Contents of this publication may not be reproduced in any form without 
permission of Tektronix, Inc.
Tektronix 
¨
 
, Phaser 
¨
 
, PhaserShare 
¨
 
, ColorStix 
¨
 
, the TekColor 
¨
 
 icon, and Made For Each 
Other 
¨
 
 are registered trademarks of Tektronix, Inc.  PhaserLinkª, PhaserPortª, 
PhaserPrintª, PhaserSymª, PhaserToolsª, TekSMARTª, and  the TekColorª name 
are trademarks of Tektronix, Inc.  TekColor Care 
SM
 
 and RealSUPPORT 
SM
 
 are service 
marks of Tektronix, Inc.
Adobe 
¨
 
, Acrobat 
¨
 
, Acrobat 
¨
 
 Reader, Illustrator 
¨
 
, PageMaker 
¨
 
, Photoshop 
¨
 
, and 
PostScript 
¨
 
, ATM 
¨
 
,  Adobe Garamond 
¨
 
, Birch 
¨
 
, Carta 
¨
 
, Mythos 
¨
 
, Quake 
¨
 
, and Tekton 
¨
 
 
are registered trademarks and Adobe Jensonª, Adobe Brilliant Screensª technology, 
and IntelliSelectª are trademarks of Adobe Systems Incorporated or its subsidiaries 
which may be registered in certain jurisdictions.
Apple 
¨
 
, LaserWriter 
¨
 
, LocalTalk 
¨
 
, Macintosh 
¨
 
, Mac 
¨
 
 OS, AppleTalk 
¨
 
, 
 
 
 TrueType2 
¨
 
, 
Apple Chancery 
¨
 
, Chicago 
¨
 
, Geneva 
¨
 
, Monaco 
¨
 
, and New York 
¨
 
 are registered 
trademarks, and QuickDrawª is a trademark of Apple Computer Incorporated.  
Marigoldª and Oxfordª are trademarks of AlphaOmega Typography.
Averyª is a trademark of Avery Dennison Corporation.
FTP 
¨
 
 Software is a registered trademark of FTP Software, Incorporated.  
PCL 
¨
 
 and HP-GL 
¨  
 
are registered trademarks of Hewlett-Packard Corporation. 
Hoefler Text was designed by the Hoefler Type Foundry.
ITC Avant Guard Gothic 
¨
 
, ITC Bookman 
¨
 
, ITC Lubalin Graph 
¨
 
, ITC Mona Lisa 
¨
 
, ITC 
Symbol 
¨
 
, ITC Zapf Chancery 
¨
 
, and ITC Zapf Dingbats 
¨
 
 are registered trademarks of 
International Typeface Corporation.
Bernhard Modernª, Clarendonª, Coronetª, Helveticaª, New Century Schoolbookª, 
Optimaª,  Palatinoª, Stempel Garamondª, Timesª, and Universª are trademarks of 
Linotype-Hell AG and/or its subsidiaries. 
MS-DOS 
¨
 
 and Windows 
¨
 
 are registered trademarks of Microsoft Corporation.
Wingdingsª in TrueType 
¨
 
 format is a product of Microsoft Corporation. WingDings is a 
trademark of Microsoft Corporation and TrueType is a registered trademark of Apple 
Computer, Inc.
Albertusª, Arialª, Gill Sansª, Joannaª,  and Times New Romanª are trademarks of 
Monotype Corporation.
Antique Olive 
¨
 
 is a registered trademark of M. Olive.
Eurostileª is a trademark of Nebiolo.
Novell 
¨
 
 and NetWare 
¨
 
 are registered trademarks of Novell, Incorporated.
Sun 
¨
 
, Sun Microsystems 
¨
 
, and Sun Microsystems Computer Corporation 
¨
 
 are registered 
trademarks of Sun Microsystems, Incorporated. SPARC 
¨
 
 is a registered trademark of 
SPARC International, Incorporated.  SPARCstationª is a trademark of SPARC 
International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated.  
Ethernet 
¨
 
 is a registered trademark of Xerox Corporation.
UNIX 
¨
 
 is a registered trademark in the US and other countries, licensed exclusively 
through X/Open Company Limited.
Other marks are trademarks or registered trademarks of the companies with which they 
are associated.
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PANTONE 
¨
 
 Colors generated by the Phaser 750 Color Printer are four- and/or 
three-color process simulations and may not match PANTONE-identified solid color 
standards.  Use current PANTONE Color Reference Manuals for accurate colors.
PANTONE Color simulations are only obtainable on this product when driven by 
qualified Pantone-licensed software packages.  Contact Pantone, Inc. for a current list of 
qualified licensees.
All trademarks noted herein are either the property of Tektronix, Inc., Pantone, Inc., or 
their respective companies.
© Pantone, Inc., 1988.
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Warranty 
Printer Warranty 
Tektronix warrants that the Phaser 750 Printer will be free from defects in materials and 
workmanship for a period of one (1) year from the date of shipment.  If the product 
proves defective during the warranty period, Tektronix, at its option, will:
(1) repair the product by means of telephone support or on-site service at no charge for 
parts or labor, 
(2) replace the product with a comparable product, or 
(3) refund the amount paid for the product, less a reasonable allowance for usage, upon 
its return. 
Under this product warranty, Customer must notify Tektronix or its authorized service 
representative of the defect before the expiration of the warranty period.  To obtain 
service under this warranty, the Customer must first contact Tektronix Telephone 
Support personnel or that of its authorized service representative.  Telephone Support 
personnel will work to resolve issues professionally and quickly, however the Customer 
must reasonably assist Tektronix or its authorized representative.  
If telephone support is unsuccessful, Tektronix or its authorized service representative 
will provide warranty repair at Customers site without charge as provided below.   
n 
Service is available anywhere within the United States for products purchased in 
the United States 
n 
Inside the European Economic Area, service is available within the customary 
on-site service area for products purchased in the EEA 
n 
Outside the US & EEA, service is available within the customary on-site service 
area in the country of purchase
A description of the customary on-site service area may be obtained from the local 
Tektronix subsidiary or authorized Tektronix distributor.  On-site service is at Tektronix 
or its authorized service representativeÕs sole discretion and is considered an option of 
last resort. 
If the CustomerÕs product contains features that enable Tektronix or its authorized 
service representative to diagnose and repair problems with the product remotely, 
Tektronix may request that Customer allow such remote access to the product.
In the maintenance of the product, Tektronix may use new or equivalent to new parts or 
assemblies for equal or improved quality.  All defective parts and assemblies become the 
property of Tektronix.  Tektronix, at its option, may request the return of these parts.
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Consumables Warranty 
 
Tektronix warrants that the Customer Replaceable Consumables (CRCs) will be free from 
defects in materials and workmanship for a period of ninety (90) days (six  (6) months 
where longer periods are required by law) from the date of installation, but not more 
than one (1) year from date of shipment.  Under this warranty, the Customer must notify 
Tektronix or its authorized service representative of the defect before the expiration of 
the warranty period.  TEKTRONIX MAY REQUIRE THAT THE DEFECTIVE CRC BE 
RETURNED TO A DESIGNATED TEKTRONIX DEPOT OR THE TEKTRONIX 
REPRESENTATIVE FROM WHICH THE CRC WAS ORIGINALLY PURCHASED.  Claims 
will be handled according to the current Tektronix procedure.
These warranties shall not apply to any defect, failure or damage caused by improper 
use or improper or inadequate maintenance and care. Tektronix shall not be obligated 
under these warranties: 
a) to repair damage resulting from attempts by personnel other than Tektronix 
representatives to install, repair or service the product unless directed by a Tektronix 
representative; 
b) to repair damage, malfunction, or degradation of performance resulting from 
improper use or connection to incompatible equipment or memory;
c) to repair damage, malfunction, or degradation of performance caused by the use of 
non-Tektronix printer supplies or consumables or the use of Tektronix supplies not 
specified for use with this printer;
d) to repair a product or CRC that has been modified or integrated with other products 
when the effect of such modification or integration increases the time or difficulty of 
servicing the product or CRC;
e) to perform user maintenance or cleaning or to repair damage, malfunction, or 
degradation of performance resulting from failure to perform user maintenance and 
cleaning as prescribed by Tektronix in its published materials;
f) to repair damage, malfunction, or degradation of performance resulting from use of the 
product in an environment not meeting the operating specifications set forth in the user 
manual;
g) to repair this product after the limit of its duty cycle has been reached; all service 
thereafter shall be billed on a time and material basis;
h) to replace CRCs that have been refilled, are used up, abused, misused, or tampered 
with in any way.
THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS 
PRODUCT AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY 
OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS 
DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR 
A PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE 
LEGISLATION. TEKTRONIX RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A 
REFUND FOR DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE 
CONSUMABLES IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE 
CUSTOMER FOR BREACH OF THESE WARRANTIES. TEKTRONIX AND ITS 
VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR 
CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS) IRRESPECTIVE OF 
WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE 
POSSIBILITY OF SUCH DAMAGES. 
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For the software warranty please see the end user license agreement included with the 
software.
If you are an Australian consumer, you should be aware that the Trade Practices Act 
1974 and equivalent State and Territory legislation (collectively the Acts) contain 
special provisions designed to protect Australian consumers.  Nothing in any Tektronix 
warranty material excludes or limits the application of any provision of any of the Acts, 
where to do so would contravene the Acts or cause any part of this warranty to be void.  
In this warranty material, an implied condition or warranty, the exclusion of which from 
a contract with a Consumer (as defined in the Acts) would contravene any provision of 
the Acts or cause any part or all of this warranty to be void, is called a Non-excludable 
Condition.  To the full extent permitted by law, TektronixÕs sole and total liability to the 
customer for a breach of any Non-excludable Condition (including for any consequential 
loss suffered by the customer) is limited, except as otherwise stated herein, to (at 
TektronixÕ option) replacing or repairing the goods, or resupplying, or paying the cost of 
the resupply of, the services, in respect of which the breach occurred.  Subject to the 
above, all conditions and warranties which would or might otherwise be implied in a 
Consumer contract, whether by operation of statute, inference from circumstances, 
industry practice or otherwise, are excluded.  
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User safety summary 
Terms in manual: 
Caution:  
 Conditions that can result in damage to the product.   
Warning: 
  Conditions that can result in personal injury or loss of life. 
Use proper power source:   
Do not operate this product from a power source that applies 
more than the voltage specified.  To avoid fire hazard, use only the power cord specified 
for this product.  In hospital applications, grounding reliability can only be achieved by 
the use of a hospital grade power cord, and the equipment is connected to an equivalent 
receptacle marked Òhospital onlyÓ or Òhospital grade.Ó 
Operation of product:  
 There are no user-serviceable parts inside the product.  Avoid 
electric shock by contacting a qualified service technician to repair the product.  Do not 
operate without the covers and panels properly installed.  Do not operate in an 
atmosphere of explosive gases or flammable mixtures. 
Safety instructions:  
 Read all installation instructions carefully before you plug the 
product into a power source. 
Terms on product:  
CAUTION:  A personal injury hazard exists that may not be apparent.  For example, a 
panel may cover the hazardous area.  Also applies to a hazard to property including the 
product itself.
DANGER:  A personal injury hazard exists in the area where you see the sign. 
Care of product:  
 Disconnect the power plug by pulling the plug, not the cord.  
Disconnect the power plug if the power cord or plug is frayed or otherwise damaged, if 
you spill anything into the case, if product is exposed to any excess moisture, if product 
is dropped or damaged, if you suspect that the product needs servicing or repair, and 
whenever you clean the product. 
Ground the product:  
 Plug the three-wire power cord (with grounding prong) into 
grounded AC outlets only.  For protection against electric shock, this product is 
classified Class I, and Type B where applicable. 
Location of product:  
 Place the printer in a well ventilated area.  
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Symbols as marked on product: 
DANGER high voltage:  
   
Protective ground (earth) terminal:   
  
Hot surface on or in the printer.  Use caution to avoid personal injury:  
  
Use caution.  Refer to the manual(s) for information: 
    
Warning 
If the product loses the ground connection, usage of knobs and controls (and 
other conductive parts) can cause an electrical shock.  Electrical product 
may be hazardous if misused.   
Warning 
For your protection, do not defeat any interlocks.
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User Guide 
ix 
Contents 
Tektronix Supplies and Accessories      1
Print Quality Modes     8
TekColorª Color Corrections     9
Paper Tips     10
Paper and Transparency Trays     13
Multi-Purpose Tray     17
Loading Special Media     23
Automatic 2-Sided Printing     31
Manual 2-Sided Printing From the Multi-Purpose Tray     35
Troubleshooting Print Quality     38
Media Jams     47
Getting Help     58
Controlling Color Density     61
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