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Xerox Phaser 7400DX User Manual

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Page 181

Getting Help
Phaser® 7400 Color Printer
6-63
Getting Help
This section includes:
■Control Panel Messages on page 6-63
■PhaserSMART Technical Support on page 6-64
■PrintingScout Alerts on page 6-64
■Web Links on page 6-65
Xerox provides several automatic diagnostic tools to help you produce and maintain print 
quality.
See also: 
Xerox Support Centre on page 1-13
Control Panel Messages
The control panel provides you with information and troubleshooting help. When an error or 
warning condition occurs, the...

Page 182

Getting Help
Phaser® 7400 Color Printer
6-64
PhaserSMART Technical Support
PhaserSMART Technical Support is an automated, internet-based support system that uses 
your default web browser to send diagnostic information from your printer to the Xerox 
website for analysis. PhaserSMART Technical Support examines the information, diagnoses 
the problem, and proposes a solution. If the problem is not resolved with the solution, 
PhaserSMART Technical Support assists you in opening a Service Request with...

Page 183

Getting Help
Phaser® 7400 Color Printer
6-65
Web Links
Xerox provides several websites that offer additional help on your Phaser 7400 Color Printer. 
A set of Xerox links is installed in your web browser’s Favorites folder when you install the 
Xerox printer drivers on your computer. The Troubleshooting tab in your Windows printer 
driver also includes useful links. Use the following websites to obtain more information. 
Resource Link
PhaserSMART Technical Support automatically 
diagnoses problems on...

Page 184

Phaser® 7400 Color Printer
A-1 Your printer and the recommended supplies have been designed and tested to meet strict safety 
requirements. Attention to the following information ensures the continued safe operation of 
your printer.
Electrical Safety
■Use the power cord supplied with your printer.
■Plug the power cord directly into a properly grounded electrical outlet. Make sure each 
end of the cord is securely connected. If you do not know if an outlet is grounded, ask an 
electrician to check the...

Page 185

Phaser® 7400 Color Printer
A-2 If you notice unusual noises or odors:
1.Turn off the printer immediately.
2.Disconnect the power cord from the electrical outlet. 
3.Call an authorized service representative to correct the problem.
The power cord is attached to the printer as a plug-in device at the back of the printer. If it is 
necessary to disconnect all electrical power from the printer, disconnect the power cord from 
the electrical outlet.
Warning:Do not remove the covers or guards that are fastened...

Page 186

Phaser® 7400 Color Printer
A-3
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These 
include safety agency examination, approval, and compliance with established environmental 
standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation 
of your printer.
Printer Location
Place the printer in a dust-free area within a temperature range of 50° F to 90° F (10° C to 
32° C) and within the following...

Page 187

Phaser® 7400 Color Printer
A-4
Operational Guidelines
■Do not block or cover the slots and openings on the printer. The printer may overheat 
without adequate ventilation.
■For optimum performance, use the printer at elevations below 2,000 m (6,562 ft.).
■Do not place the printer near a heat source.
■Do not place the printer in direct sunlight to avoid exposure of light-sensitive components 
when the doors are open.
■Do not place the printer in line with the cold air flow from an air conditioning...

Page 188

Phaser® 7400 Color Printer
A-5
Printing Safety Guidelines
■Wait 10-15 seconds between turning the printer off and on.
■Keep hands, hair, neckties, etc., away from the exit and feed rollers.
When the printer is printing:
■Do not remove the paper source tray that you selected in either the printer driver or control 
panel.
■Do not open the doors.
■Do not move the printer.
Printer Supplies
■Use the supplies specifically designed for your printer. The use of unsuitable materials 
may cause poor performance...

Page 189

Phaser® 7400 Color Printer
A-6
Symbols Marked on Product
The following symbols may be marked on your product:
Use caution (or draws attention to a particular 
component). See the manual(s) for information. 
Avoid pinching fingers in the printer. Use caution to avoid 
personal injury.
Hot surface on or in the printer. Use caution to avoid 
personal injury.
Do not touch.
Do not burn the item.
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Page 190

Phaser® 7400 Color Printer
Index-1
Index
Numerics
2-sided printing, 3-29
binding edge options, 3-30
selecting, 3-30
A
adding staples, 5-5
adjusting color, 4-3
all colors too light or too dark, 4-12
AutoIP
manually setting the printer’s IP address, 
2-8
setting the printer’s IP address 
dynamically, 2-6
automatic 2-sided printing, 3-29
automatic TekColor correction, 4-2
automatically setting the printer’s IP address 
(Windows only), 2-5
available printer drivers, 2-9
B
basic
printing, 3-2
binding edge...
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