Xerox Phaser 6360DX User Manual

Clearing Paper Jams
Phaser® 6360 Color Laser Printer
6-2
Clearing Paper Jams
This section includes:
■Preventing Jams on page 6-2
■Misfeed at Tray 1 (MPT) on page 6-2
■Misfeed at Trays 2–5 on page 6-5
■Jam at the Fuser on page 6-7
■Jam at the Duplex Unit on page 6-9
■Jam at the Registration Roller on page 6-10
See also: 
User Safety on page A-1
Preventing Jams
To reduce the occurrence of paper jams, follow the guidelines and instructions in the Printing 
Basics chapter in this guide. It includes...

Clearing Paper Jams
Phaser® 6360 Color Laser Printer
6-3 2.Push up the latch on the front of the printer to open Front Door A.
3.Remove any jammed paper.
4.Close Front Door A.
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Clearing Paper Jams
Phaser® 6360 Color Laser Printer
6-4 5.Fan the paper to release sheets that are stuck together.
6.Load the paper in Tray 1 (MPT). 
■Verify that the paper is clean and not stuck together. 
■Do not load the paper above the fill line. 
■Adjust the paper guides to fit the paper. 
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Clearing Paper Jams
Phaser® 6360 Color Laser Printer
6-5
Misfeed at Trays 2–5
To clear the misfeed:
1.Pull the tray specified on the control panel completely out of the printer.
2.Remove any crumpled paper from the tray.
3.Verify that the paper is loaded correctly in the tray below the fill line. Adjust the paper 
guides to fit the paper.
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Clearing Paper Jams
Phaser® 6360 Color Laser Printer
6-6 4.Remove any jammed paper from inside the printer tray slot. Verify that all scraps of paper 
are removed.
5.Insert the tray into the tray slot, and push it completely into the printer.
6.Push up the latch on the front of the printer to open Front Door A.
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Clearing Paper Jams
Phaser® 6360 Color Laser Printer
6-7 7.Remove any jammed paper.
8.Close Front Door A.
Jam at the Fuser
To clear the jam:
1.Press the button on the right side of the printer to open Front Door B.
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Clearing Paper Jams
Phaser® 6360 Color Laser Printer
6-8 2.Pull up the two levers at both ends of the fuser.
Warning:The fuser is hot. To prevent burns, only touch the fuser handles. 
3.Remove the jammed paper.
4.Completely push down the two levers at both ends of the fuser.
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Clearing Paper Jams
Phaser® 6360 Color Laser Printer
6-9 5.Close Front Door B.
Jam at the Duplex Unit
To clear the jam:
1.Press the button on the right side of the printer to open Front Door B.
2.Remove the jammed paper.
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Clearing Paper Jams
Phaser® 6360 Color Laser Printer
6-10 3.Close Front Door B.
Jam at the Registration Roller
To clear the jam:
1.Pull Tray 2 completely out of the printer.
2.Remove any crumpled paper from the tray.
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Clearing Paper Jams
Phaser® 6360 Color Laser Printer
6-11 3.Remove the jammed paper from inside the tray slot. Confirm that all scraps of paper are 
removed.
4.Insert Tray 2 into the tray slot, and push the tray completely into the printer.
5.Push up the latch on the front of the printer to open Front Door A.
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