Xerox Phaser 6140N User Manual

Maintenance
Phaser 6140 Color Laser Printer
User Guide121
Checking Page Counts
This section includes:
•Viewing the Billing Meter on page 121
•Printing the Print Volume Report on page 121
You can check the total number of printed pages at the printer control panel, on the Configuration 
page, and in CentreWare IS. Three meters are available: Total Impressions, Color Impressions, and 
Black Impressions. The billing meter counts the number of pages printed properly. Single-side print, 
including N-up, is...

Maintenance
Phaser 6140 Color Laser Printer
User Guide 122
See also: 
Information Pages on page 25
Managing the Printer with CentreWare IS on page 116
Downloaded From ManualsPrinter.com Manuals 

Maintenance
Phaser 6140 Color Laser Printer
User Guide123
Moving the Printer
Follow these procedures when moving the printer.
To view precautions and guidelines for safely moving your printer, see Safety on page 9.
The printer, with Tray 1 and consumables but without the optional duplex unit or 250-sheet feeder, 
weighs 18.6 kg (41 lb.). Configured with the optional duplex unit and 250-sheet feeder, the printer 
weighs 24.2 kg (53.24 lb.).
Before moving the printer, do the following:
1. Turn the printer...

Maintenance
Phaser 6140 Color Laser Printer
User Guide 124
When moving the printer:
• Always use two people to lift and move the printer.
• When lifting the printer, grasp the areas as shown in the illustration.
• Do not tilt the printer more than 10 degrees to the front or back, or left or right. Tilting the printer 
more than 10 degrees may cause toner spillage.
Caution:Failure to repackage the printer properly for shipment can result in damage to the printer 
not covered by the warranty, Service...

7
Phaser 6140 Color Laser Printer
User Guide125
Troubleshooting
This chapter includes:
•Troubleshooting Overview on page 126
•Control Panel Messages on page 128
•Problems with the Printer on page 132
•Print-Quality Problems on page 135
•Cleaning the Imaging Unit and Laser Lens on page 140
•Color Registration on page 143
•Paper Jams on page 146
Downloaded From ManualsPrinter.com Manuals 

Troubleshooting
Phaser 6140 Color Laser Printer
User Guide 126
Troubleshooting Overview
This section includes:
•Error and Status Messages on page 126
•PrintingScout Alerts on page 126
•Online Support Assistant on page 126
•Information Pages on page 126
•We b L i nk s on page 127
Your printer comes with a number of utilities and resources to help you troubleshoot printing problems.
Error and Status Messages
The printer control panel provides you with information and troubleshooting help. When an error or...

Troubleshooting
Phaser 6140 Color Laser Printer
User Guide127
3. Press the Down Arrow button to go to the desired page and then press OK.
Web Links
Xerox provides several websites that offer additional help for your Phaser 6140 printer. A set of Xerox 
links is added to your Web browser’s Favorites folder when you install a Xerox printer driver on your 
computer.
ResourceLink
Technical support information for your printer. 
Includes online Technical Support, Recommended 
Media List, Online Support...

Troubleshooting
Phaser 6140 Color Laser Printer
User Guide 128
Control Panel Messages
This section includes:
•Supply Status Messages on page 128
•Error Messages on page 129
The printer uses control panel messages to indicate printer status, errors, and to provide instructions.
Supply Status Messages
Status messages tell you about the status of the printer and its supplies.
Note:XXX indicates one of the following: the Yellow Toner (Y), Cyan Toner (C), Magenta Toner (M), 
Black Toner (K), a tray, or fuser....

Troubleshooting
Phaser 6140 Color Laser Printer
User Guide129
Error Messages
XXX Low The toner in the specified cartridge is low and will need to be replaced 
soon.
Purchase a new cartridge. For details, see Ordering Supplies on page 114.
Wa s t e  Fu l l
XXX CartridgeReplace the specified toner cartridge.
Tray XXX Empty The specified tray is out of paper. Open the tray, insert paper, and then 
close the tray.
MessageCondition/Reason/Action
Fuser Error
Error 010-397Check that the fuser is seated...

Troubleshooting
Phaser 6140 Color Laser Printer
User Guide 130Jam at Exit
Open Front Cover
and Remove PaperPaper is jammed inside the printer.
Open the front cover and remove the paper.
Jam at Reg. Roll
Open Front CoverThere is a paper misfeed at the registration roller that helps line the paper 
in the printer path. Open the front cover and remove the paper.
Reseat Paper of Manual Feed Remove and then reseat the paper in the manual feed slot.
Load Manual Feed Load the correct-size paper in the manual...