Xerox Phaser 4500B User Manual

Novell NetWare
Phaser™ 4500 Laser Printer
3-40
Novell NetWare Software Step-By-Step
1.Verify that CentreWare DP and a Phaser printer driver have been loaded on the 
workstation.
2.Click Start, click Settings, then click Printers to verify that the printer is installed.
Launching CentreWare DP
1.Click Start, click Programs, then click CentreWare DP.
2.Select the desired printer. If a communications error message appears, your printer is not 
able to communicate with your workstation. Verify your printer’s...

Phaser™ 4500 Laser Printer
Copyright © 2004 Xerox Corporation. All Rights Reserved.
3-41
UNIX (Li nux)
This topic includes:
■Quick Install Steps on page 3-41
■Additional Resources on page 3-42
Your printer supports connection to a variety of UNIX platforms through the parallel and 
network interface. The workstations currently supported by CentreWare for UNIX/Linux to a 
network-connected printer are:
■Sun Solaris
■IMB AIX
■Hewlett-Packard HP-UX
■DEC UNIX
■Linux (i386)
■Linux (PPC)
■SGI IRIX
The...

UNIX (Linux)
Phaser™ 4500 Laser Printer
3-42
F rom Your Compute r
1.Access www.xerox.com/office/support, to select your printer type. 
■Operating system: UNIX 
■File type: Drivers
2.From the list of files provided, download the PrinterPackageXPXX and the file that 
matches your operating system
3.Print a test page.
4.Verify the print quality of the printed page. 
Note
If print-quality problems exist, or if your job did not print, go to Reference/
Troubleshooting on the User Documentation CD-ROM. You can...

Phaser™ 4500 Laser Printer
Copyright © 2004 Xerox Corporation. All Rights Reserved.
4-1
.
This section includes:
■Automatic Diagnostic Tools on page 4-2
■Paper Jams on page 4-3
■Print-Quality Problems on page 4-24
■Maintenance on page 4-30
■Front Panel Messages on page 4-31
■Moving and Repacking the Printer on page 4-36
■Additional Resources on page 4-38
Note
For network troubleshooting, go to Reference/Connections & Networks on the User 
Documentation CD-ROM.
Troubl e shooti ng
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Phaser™ 4500 Laser Printer
Copyright © 2004 Xerox Corporation. All Rights Reserved.
4-2
Automa ti c Di a gnosti c Tool s
This topic includes:
■PhaserSMART Technical Support on page 4-2
■Front Panel i Button on page 4-2
■PrintingScout on page 4-2
Xerox provides several automatic diagnostic tools to help you produce and maintain print 
quality.
Pha se rSMART Te chni ca l  Support
PhaserSMART Technical Support is an automated, Internet-based support system. Use your 
default web browser to send diagnostic...

Phaser™ 4500 Laser Printer
Copyright © 2004 Xerox Corporation. All Rights Reserved.
4-3
Pa pe r Ja ms
This topic includes:
■Jam at the Exit and Jam at the Rear on page 4-3
■Jam at the Exit and Jam at the Rear (with Duplex Unit) on page 4-5
■Jam at the Exit - Open Top Cover to Clear on page 4-7
■Jam at the Tray on page 4-10
■Jam at the Top Cover on page 4-14
■Jam at the Duplex Unit on page 4-18
■Jam at the Stacker on page 4-19
■Paper Size Jam on page 4-20
Jam at the Exit and Jam at the Rear
1.Open the...

Paper Jams
Phaser™ 4500 Laser Printer
4-4 2.Remove the jammed paper. Confirm that all paper fragments are removed.
3.If you do not find jammed paper in Step 2, open the cover above the exit and pull the 
jammed paper completely out of the printer.
4.Close the rear cover.
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Paper Jams
Phaser™ 4500 Laser Printer
4-5
For additional information, go to www.phaserSMART.com.
PhaserSMART is a powerful, Internet-based diagnostic tool that automatically delivers the 
latest support solutions with a few mouse clicks. (English only)
Ja m a t the  Exi t a nd Ja m a t the  Re a r (wi th Dupl e x Uni t)
1.Open the duplex unit cover.
2.Open the rear cover.
Caution
Be careful, some components inside the rear cover may be hot.
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Paper Jams
Phaser™ 4500 Laser Printer
4-6 3.Remove the jammed paper. Confirm that all paper fragments are removed.
4.If you do not find jammed paper in Step 3, open the cover above the exit and pull the 
jammed paper completely out of the printer.
5.Close the rear cover.
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Paper Jams
Phaser™ 4500 Laser Printer
4-7 6.Close the duplex unit cover.
For additional information, go to www.phaserSMART.com.
PhaserSMART is a powerful, Internet-based diagnostic tool that automatically delivers the 
latest support solutions with a few mouse clicks. (English only)
Jam at the Exit - Open Top Cover to Clear
1.If you have a stacker, remove the paper from the stacker, then lift the stacker.
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