Xerox Phaser 3250D User Manual

							
User Guide
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This manual is provided for information purposes only. All information included herein is subject to change without notice. Xer ox Corporation is not responsible 
for any direct or indirect damages, arising  from or related to the use of this manual.
© 2008 Xerox Corporation. All rights reserved.
• Phaser 3250D and Phaser 3250DN are model  names of Xerox Corporation.
• Xerox and Xerox logo are trademarks of Xerox Corporation.
• IBM and IBM PC are trademarks of Inte rnational Business Machines Corporation.
• PCL and PCL 6 are trademarks of Hewlett-Packard company.
• Microsoft, Windows and Windows Vista are either regist ered trademarks or trademarks of Microsoft Corporation.
• PostScript 3 is a trademark of Adobe System, Inc.
• UFST® and MicroType™ are registered  trademarks of Monotype Imaging Inc.
• TrueType, LaserWriter, and Macintosh  are trademarks of Apple Computer, Inc.
• All other brand or product names are trademarks  of their respective companies or organizations.
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Contents
Safety
Safety Introduction  ...................................................................................................................................................  1.i
Marks and Labels  .............................................................................................................. ......................................  1.i
Radio Frequency Emissions  ............. .......................................................................................................................  1.i
 Laser Safety Introduction  .................................................................................................... ....................................  1.i
Operational Safety Information  ... ............................................................................................. ................................  1.i
Maintenance Information  .... ....................................................................................................................................  1.iii
Product Safety Certification  .................................................................................................. ..................................  1.iii
Regulatory Information  ........................................................................................................ ...................................  1.iii
Product Recycling & Disposal ........ .......................................................................................... ............................... 1.iv
Energy program compliance  ................................ ................................................................................................... 1.iv
EH&S Contact Information ............. ......................................................................................... ................................ 1.iv
1.  Introduction
Special features  .............................................................................................................. ........................................  1.1
Printer overview  ........................................... ...........................................................................................................  1.2
Front view .................................................................................................................... .......................................  1.2
Rear view  ..................................................................................................................... ......................................  1.3
Control panel overview  ........................................................................................................ ...................................  1.3
Understanding the LEDs ........................................................................................................ .................................  1.3
Finding more information  ............ .......................................................................................... ..................................  1.4
Setting up the hardware .................................... ......................................................................................................  1.4
Altitude adjustment  ........................................................................................................... ......................................  1.5
Changing the font setting  ..................................................................................................... ...................................  1.6
2.  Basic setup
Printing a demo page .......................................................................................................... ....................................  2.1
Using toner save mode  ......................................................................................................... ..................................  2.1
3.  Software overview
Supplied software  ...................................................................................................................................................  3.1
Printer driver features  ....................................................................................................... ......................................  3.1
System requirements  ........................................................................................................... ...................................  3.2
4.  Network setup (Phaser 3250DN only)
Introduction .............................................................................................................................................................  4.1
Supported operating systems  ........................... ......................................................................................................  4.1
Using SetIP program  ........................................................................................................... ...................................  4.1
5. Loading print media
Selecting print media  ..............................................................................................................................................  5.1
Supported sizes of paper  .......... .........................................................................................................................  5.2
Media sizes supported in each mode  .................................................................................................................  5.3
Guidelines for selecting and storin g print media  .............................................................................. ..................  5.3
Loading paper  ............... ..........................................................................................................................................  5.4
Using tray 1 or the optional tray 2  ........................................................................................... ...........................  5.5
Changing the size of the paper in tray 1  ...................................................................................... ......................  5.5
Using the manual feeder  ....................................................................................................... .............................  5.6
 Output tray information  ...................................................................................................... ....................................  5.7
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6.  Basic printing
Printing a document  ........................................................................................................... .....................................  6.1
Canceling a print job  ......................................................................................................... ......................................  6.1
7.  Ordering supplies and accessories
Print cartridge  ............................................................................................................... ..........................................  7.1
Accessories ................................................................................................................... .........................................  7.1
How to purchase  ............................................................................................................... ......................................  7.1
8.  Maintenance
Cleaning the printer  .......................................................................................................... ......................................  8.1
Cleaning the outside of the printer  ........................................................................................... ..........................  8.1
Cleaning the inside of the printer  ............................................................................................ ...........................  8.1
Maintaining the print cartridge  ............................................................................................... .................................  8.2
Redistributing toner in the print ca rtridge ................................................................................... ........................  8.2
Replacing the print cartridge  ................................................................................................. .............................  8.3
Printing a configuration page  ...... ............................................................................................................................  8.4
Maintenance parts  ........... .......................................................................................................................................  8.4
9.  Troubleshooting
Clearing paper jams ........................................................................................................... .....................................  9.1
In paper feed area  ....... .......................................................................................... .............................................  9.1
Areas near the print cartridge .......................... ...................................................................................................  9.2
In the paper exit area  ........................................................................................................ .................................  9.3
In the duplex unit area ....................................................................................................... .................................  9.3
Tips for avoiding paper jams  ..... .........................................................................................................................  9.4
Troubleshooting checklist  ..................................................................................................... ..................................  9.5
Solving general printing problems  ............................................................................................. .............................  9.5
Solving print quality problems  ................................................................................................ .................................  9.7
Common Windows problems  ..................................... .............................................................................................  9.9
Common PostScript problems  ................................ ..............................................................................................  9.10
Common Linux problems  ..................................... .................................................................................................  9.10
Common Macintosh problems  ................................... ...........................................................................................  9.11
10. Installing additional memory
Precautions to take when installing memory  .................................................................................... ....................  10.1
Installing a memory module  .............................. ....................................................................................................  10.1
Activating the added memory in the PS printer properties  ...............................................................................  10.2
11. Specifications
Printer specifications ........................................................................................................ .....................................  11.1
12. Glossary
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i
Safety
Safety Introduction
Notices and Safety
Please read the following instructions carefully before operating the 
machine and refer to them as needed to ensure the continued safe 
operation of your machine.
Your Xerox product and supplies have been designed and tested to meet 
strict safety requirements. These include safety agency evaluation and 
certification, and compliance with  electromagnetic regulations and 
established environmental standards. 
The safety and environment testing  and performance of this product have 
been verified using Xerox materials only.
WARNING: Unauthorized alterations, which may include the addition of 
new functions or connection of external devices, may impact the product 
certification. Please contact your  Xerox representative for more 
information.
Marks and Labels
Symbols
All warnings and instructions marked on or supplied with the product 
should be followed.
WARNING: This symbol alerts users to areas of the equipment 
where there is the possibility of personal injury.
WA R N I N G: This symbol alerts users to areas of the equipment 
where there are heated or hot  surfaces, which should not be 
touched.
CAUTION: This symbol alerts users  to areas of the equipment 
which require special attention to avoid the possibility of 
personal injury or damage to the equipment. 
WARNING: This symbol indicates a Laser is being used in the 
equipment and alerts the user to refer to the appropriate safety 
information. 
NOTE: This symbol identifies information that is being 
emphasized and is important for you to remember.
Radio Frequency Emissions
FCC Notices For The USA
NOTE: This equipment has been tested and found to comply with the 
limits for a Class B digital device, purs uant to Part 15 of the FCC Rules. 
These limits are designed to provide reasonable protection against 
harmful interference in a residential installation. This equipment 
generates, uses and can radiate r adio frequency energy and, if not 
installed and used in accordance with the instructions, may cause 
harmful interference to radio communications. However, there is no 
guarantee that interference will not occur  in a particular installation. If this 
equipment does cause harmful interference to radio or television 
reception, which can be determined by turning the equipment off and on, 
the user is encouraged to try to corre ct the interference by one or more 
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet  on a circuit different from that to 
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not specifically approved by 
the Xerox Corporation may void the  users authority to operate this 
equipment.
EME Compliance for Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe « B » est conforme à la norme 
NMB-003 du Canada.
 Laser Safety Introduction
Laser Safety
CAUTION: Use of controls, adjustments, or performance of 
procedures other than those specifie d in this guide may result in 
hazardous light exposure. 
This equipment complies with international safety standards 
and is classified as a Class 1 Laser Product.
With specific reference to la sers, the equipment complies with 
laser product performance standards set by governmental, 
national, and international agencies as a Class 1 Laser Product. 
It does not emit hazardous light, as the beam is totally enclosed 
during all phases of customer operation and maintenance.
Operational Safety Information
Operational Safety Information
Your Xerox equipment and supplies have been designed and tested to 
meet strict safety requirements. These include safety agency 
examination, approval, and compliance with established environmental 
standards.
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ii
To ensure the continued safe operation of your Xerox equipment, follow 
these safety guidelines at all times:
Do These
• Always follow all warnings and instructions that are marked on or 
supplied with the equipment.
• Before cleaning this product, unplug  the product from the electrical 
outlet. Always use materials specif ically designated for this product, 
the use of other materials may result in poor performance and create a 
hazardous situation. 
• Do not use aerosol cleaners, t hey may be explosive and flammable 
under certain conditions.
• Always exercise care when movi ng or relocating equipment. Please 
contact your local Xerox Service Department to arrange relocation of 
the copier to a location outside of your building.
• Always locate the machine on a solid support surface (not on plush  carpet) that has adequate strength  to support the weight of the 
machine.
• Always locate the machine in  an area that has adequate ventilation 
and room for servicing.
• Always unplug this equipment from  the electrical outlet before 
cleaning.
•
NOTE:  Your Xerox machine is equipped with an energy saving device 
to conserve power when the machine is not in use. The machine may 
be left on continuously.
•
WARNING: The metallic surfaces in the fuser area may be hot. Please 
use caution when removing paper jams from this area and avoid 
touching any metallic surfaces.
Do Not Do These
• Never use a ground adapter plug to connect the equipment to a power  outlet that lacks a ground connection terminal.
• Never attempt any maintenance func tion that is not specifically 
described in this documentation.
• Never obstruct ventilation openings . They are provided to prevent 
overheating.
• Never remove covers or guards that are fastened with screws. There  are no operator serviceable areas within these covers.
• Never locate the machine near a radiator or any other heat source.
• Never push objects of any ki nd into the ventilation openings.
• Never override or cheat any of the  electrical or mechanical interlock 
devices.
• Never place this equipment where  people might step on or trip on the 
power cord.
• This equipment should not be placed in a room unless proper  ventilation is provided.  Please cont act your local Authorized dealer for 
further information.
Warning - Electrical Safety Information
1 The power receptacle for the machine must meet the requirements 
stated on the data plate on the rear  of the machine. If you are not  sure that your electrical supply meets the requirements, please 
consult your local power company or an electrician for advice.
2 The socket outlet shall be installed near the equipment and shall be 
easily accessible.
3 Use the power cable that is supplie d with your machine. Do not use 
an extension cord or remove or modify the power cord plug.
4 Plug the power cable directly into a correctly grounded electrical 
outlet. If you are not sure whether  or not an outlet is correctly 
grounded, consult an electrician.
5 Do not use an adapter to connect any Xerox equipment to an 
electrical outlet that lacks  a ground connection terminal.
6 Do not place this equipment where people might step or trip on the 
power cable.
7 Do not place objects on the power cable.
8 Do not override or disable electrical or mechanical interlock devices.
9 Do not push objects into slots or openings on the machine. Electrical 
shock or fire may result.
10 Do not obstruct ventilation openi ngs. These openings are used to 
provide proper cooling to the Xerox machine.
11
Disconnect Device: The power cable is the disconnect device for 
this equipment. It is attached to the back of the machine as a plug-in 
device. To remove all electrical  power from the machine, disconnect 
the power cable from the electrical outlet.
Electrical Supply
1 This product shall be operated fr om the type of electrical supply 
indicted on the products data plate label. If you are not sure that 
your electrical supply meets the requirements, please consult your 
local power company for advice.
2  
WARNING: This equipment must be connected to a protective 
earth circuit. This equipment is  supplied with a plug that has a 
protective earth pin. This plug will  only fit into an earthed electrical 
outlet. This is a safety feature. If  you are unable to insert the plug 
into the outlet, contact your electrician to replace the outlet.
3 Always connect equipment to a corr ectly grounded power outlet. If 
in doubt, have the outlet che cked by a qualified electrician.
Disconnect Device 
The power cable is the disconnect device for this equipment. It is 
attached to the back of the machine as a plug-in device. To remove all 
electrical power from the equipment, disconnect the power cable from the 
electrical outlet. 
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iii
Emergency Power Off
If any of the following conditions occur, turn off the machine immediately 
and 
disconnect the power cable(s) from the electrical outlet(s). Contact 
an authorized Xerox Service Representative to correct the problem:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been 
tripped.
• Liquid is spilled into the machine.
• The machine is exposed to water.
• Any part of the machine is damaged.
Ozone Information
This product produces ozone during normal operation. The ozone 
produced is heavier than air and is dependent on copy volume. Install the 
system in a well-ventilated room. Pr oviding the correct environmental 
parameters will ensure that the concen tration levels meet safe limits.
If you need additional information about ozone, please request the Xerox 
publication  Facts About Ozone  (part number 610P64653) by calling 
1-800-828-6571 in the United States  and Canada. In other markets, 
please contact your local Xerox representative.
Maintenance Information
1 Any operator product maintenance procedures will be described in 
the customer documentati on supplied with the product. 
2 Do not carry out any maintenance on this product which is not 
described in the customer documentation.
3 Do not use aerosol cleaners. The  use of cleaners that are not 
approved may cause poor performanc e of the equipment, and could 
cause a dangerous condition.
4 Use supplies and cleaning materials only as directed in this manual. 
5 Do not remove covers or guards  that are fastened with screws. 
There are no parts behind these covers that you can maintain or 
service. 
6 Do not perform any maintenance procedures unless you have been 
trained to do them by an authorized local dealer or unless a 
procedure is specifically described in the user manuals.
Consumables Information
1Store all consumables in accordance with the instructions given on 
the package or container. 
2 Keep all consumables away fr om the reach of children. 
3 Never throw toner, print cartridges or toner containers into an open 
flame. 
Product Safety Certification
This product is certified by th e following Agency using the Safety 
standards listed; 
Regulatory Information
Certification in Europe
CE The CE mark applied to this product, symbolizes XEROXs 
declaration of conformity with the following applicable European Union 
Directives, as of the dates indicated:
December 12, 2006: Council Directive 2006/95/EC as amended. 
Approximation of the laws of the me mber states related to low voltage 
equipment.
December 15, 2004: Council Directive 2004/108/EC as amended. 
Approximation of the laws of  the member states related to 
electromagnetic compatibility.
A full declaration of conformity, def ining the relevant directives and 
referenced standards, can be obtained from your XEROX Limited 
representative or by contacting:
Environment, Heath and Safety
Xerox Limited
Bessemer Road
Welwyn Garden City
Herts
AL7 1BU
England, Telephone +44 (0) 1707 353434
WARNING:  In order to allow this equipment to operate in proximity to 
Industrial, Scientific and Medical (I SM) equipment, the external radiation 
from the ISM equipment may have to be limited or special mitigation 
measures taken.
WARNING: Shielded interface cables must be used with this product to 
maintain compliance with Council Directive 2004/108/EC.
Agency Standard
Underwriters 
Laboratory Inc. UL60950-1 1st (2003) First Edition (USA/ 
Canada)
Intertek ETL 
Semko IEC60950-1: 2001 First Edition 
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iv
Product Recycling & Disposal
USA & Canada
Xerox operates a worldwide equipment take back and reuse/recycle 
program. Contact your Xerox sales representative (1-800-ASK-XEROX) 
to determine whether this Xerox product  is part of the program. For more 
information about Xerox environmental programs, visit
 www.xerox.com/environment.html
.
If your product is not part of the  Xerox program and you are managing its 
disposal, please note that the pr oduct may contain lead and other 
materials whose disposal may be regulated due to environmental 
considerations. For recycling and disposal information, contact your local 
authorities. In the Unit ed States, you may also refer to the Electronic 
Industries Alliance web site: www.eiae.org
.
European Union 
WEEE Directive 2002/96/EC 
Some equipment may be used in both a domestic/household and a 
professional/business application.
 Professional/Business Environment 
Application of this symbol on your equipment is confirmation 
that you must dispose of this  equipment in compliance with 
agreed national procedures. In accordance with European 
legislation, end of life elec trical and electronic equipment 
subject to disposal must be managed within agreed 
procedures. 
 Domestic/Household Environment 
Application of this symbol on  your equipment is confirmation 
that you should not dispose of the equipment in the normal 
household waste stream. In accordance with European 
legislation, end of life electrical and electronic equipment 
subject to disposal must  be segregated from household 
waste. 
Private households within EU member states may return used 
electrical and electronic equipment to designated collection 
facilities free of charge. Please In some member states, when 
you purchase new equipment, your local retailer may be 
required to take back your ol d equipment free of charge. 
Please ask your retailer for information. 
Prior to disposal, please contact your local dealer or Xerox 
representative for end of life takeback information. 
Energy program compliance 
USA 
ENERGY STAR
As an ENERGY STAR® partner, Xerox Corporat ion has determined that 
this product meets the ENERGY STAR guidelines for energy efficiency. 
The ENERGY STAR and ENERGY STAR MARK are 
registered United States trademarks. The ENERGY 
STAR Imaging Equipment Program is a team effort 
between U.S., European Union and Japanese 
governments and the office equipment industry to 
promote energy-efficient copiers, printers, fax, 
multifunction machine,  personal computers, and 
monitors. Reducing product energy consumption 
helps combat smog, acid rain and long-term 
changes to the climate by decreasing the emissions 
that result from gen erating electricity. 
Xerox ENERGY STAR equipment is preset at the 
factory. Your machine will be delivered with the timer 
for switching to Power Save  Mode from the last copy/
print out, set at 15 minutes. A more detailed 
description of this feat ure can be found in the 
Machine Setup Section of this guide.
EH&S Contact Information
Contact Information
For more information on Environment, He alth, and Safety in relation to 
this Xerox product and supplies, pl ease contact the following customer 
help lines:
USA:1-800 828-6571
Canada:1-800 828-6571
Europe:+44 1707 353 434
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1.1   
1 Introduction
Congratulations on the purchase of your printer!
This chapter includes:
• Special features
• Printer overview
• Control panel overview
• Understanding the LEDs
• Finding more information
• Setting up the hardware
• Altitude adjustment
• Changing the font setting
Special features
Your new printer is equipped with several special features that improve 
the print quality. You can:
Print with excellent quality and high speed • You can print up to  1200 x 1200 dpi effective 
output. See the Software Section.
• Your printer prints A4-sized paper at up to 28 ppm  and letter-sized paper at up to 30 ppm. For duplex 
printing, your printer prints A4-sized paper at up to 
14 ipm and letter-sized paper at up to 14.5 ipm.
Handle paper flexibly • Manual tray supports one sheet of envelopes, labels, transparencies, custom-sized materials, 
postcards and heavy paper.
• Standard 250-sheet tray supports plain paper.
• 150-sheet output tray supports convenient access.
Create professional documents •Print Watermarks . You can customize your 
documents with words, such as “Confidential”. See 
the Software Section.
•Print  Booklets . This feature enables you to easily 
print a document to create a book. Once printed, all 
you have to do is fold and staple the pages. See 
the Software Section.
•Print  Posters . The text and pictures of each page 
of your document are magnified and printed across 
the sheet of paper and ca n then be taped together 
to form a poster. See the Software Section.
Save time and money
• Your printer allows you to use toner save mode to save toner. See the Software Section.
• You can print on both sides of the paper to save  paper. See the Software Section.
• You can print multiple pages on a single sheet of  paper to save paper. See the Software Section.
• You can use preprinted forms and letterhead with  plain paper. See the Software Section.
• Your printer automatically  conserves electricity 
by substantially reducing power consumption when 
not in use.
Expand the pr inter capacity
• Your printer has 32 MB of memory which can be  expanded to  160 MB. See page 10.1.
• You can add a 250-sheet optional tray 2 to your  printer. This tray lets you add paper to the printer 
less often.
* Zoran IPS Emulation compatible with PostScript 3
•© Copyright 1995-2005, Zoran Corporation. 
All rights reserved. Zoran,  the Zoran logo,       
IPS/PS3 and OneImage  are trademarks of 
Zoran Corporation.
* 136 PS3 fonts
• Contains UFST and MicroType from Monotype Imaging Inc.
Print in various environments •  You can print in  Windows 2000/XP/2003/Vista .
•  Your printer is compatible with  Linux and 
Macintosh .
•  Your printer comes with  USB interfaces. 
12
34
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1.2   
Machine features
The table below lists a general overvi ew of features supported by your 
printer.
(I: Installed, O: Option, NA: Not Available)
FeaturesPhaser 3250DPhaser 3250DN
USB 2.0
(USB 2.0: Hi-Speed USB 2.0) II
Network Interface
(Ethernet 10/100 Base TX)NA I
PCL EmulationII
PostScript EmulationII
Duplex printinga
a. Printing on both sides of paper.
II
Printer overview
Front view
1
output tray6 tray 1
2control panel7 optional tray 2 
3expansion memory 
cover8 paper level indicator
4
front cover9 output support
5manual tray10 manual tray paper width 
guides
103250-039
9
3250-040
1 2
3
4
5
6
7
8
3250-037
* The figure above shows a Phaser 3250DN.
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