Xerox Documate 4799 User Guide

Scanner Options, Maintenance and Troubleshooting
Xerox
® DocuMate® 4799
User’s Guide9-163 When replacing the rollers described in this section, you should replace all of the rollers at the same time. Do not 
replace just one roller and not the other. When you are finished replacing the roller, reset the roller count in the 
user utility as described on page 172.
Warning: keep all replaceable parts out of the reach of children. These parts are small and pose a choking 
hazard.
Turn off the scanner power...

Scanner Options, Maintenance and Troubleshooting
Xerox
® DocuMate® 4799
User’s Guide 9-164 1. Pinch the sides of the paper feed roller cover and pull it towards you to access the rollers.
2. Rotate each roller towards you until you see the plastic arm holding it in place. 
3. Pinch the plastic tab that locks the roller to the metal bar and pull the roller away from the bar. Do this for 
each of the rollers.
4. Discard the rollers, they cannot be repaired or reused.
5. Take the new rollers out of their...

Scanner Options, Maintenance and Troubleshooting
Xerox
® DocuMate® 4799
User’s Guide9-165 6. Align the end of the bar with the hole in the rollers and slide the rollers onto the bar. The rollers will click 
when they are locked in place.
7. Lift the roller cover up and carefully push it closed to lock it in place. Make sure everything is aligned properly 
and the cover is fully closed. If the cover is not fully closed it will break during scanning and damage the 
scanner.
Replacing the Double Feed...

Scanner Options, Maintenance and Troubleshooting
Xerox
® DocuMate® 4799
User’s Guide 9-166 1. Flip open the double feed prevention roller cover.
2. Lift the roller up and out of the scanner.
3. Discard the roller, it cannot be repaired or reused.
4. Take the new roller out of its packaging.
5. Align the roller bar with the brackets in the roller compartment. Make sure the groove on the right side of the 
roller bar is aligned so that it slides in place into the U shape of the bracket. 
6. The roller is...

Scanner Options, Maintenance and Troubleshooting
Xerox
® DocuMate® 4799
User’s Guide9-167
Installing an Imprinter
An imprinter unit will print text, such as a date and time stamp, on the pages as they are scanned. If you have a 
pre-imprinter unit installed, the text is printed on the face-up side of the page before the image is captured, and 
the printed text is then reflected in the scanned image. If you have a post-imprinter installed, the text is printed 
on the back side of the page, after the page...

Scanner Options, Maintenance and Troubleshooting
Xerox
® DocuMate® 4799
User’s Guide 9-168 3. Insert the pins on the right side of the imprinter unit into the holes on the scanner. Angle the imprinter down 
into the scanner until the pins on the left side line up with the slots in the scanner. Gently press down on the 
imprinter unit until it clicks in place.
4. Connect the cable to the connection port in the scanner.
5. Close the pre-imprinter door when you are finished. 
Installing a Post-Imprinter
1....

Scanner Options, Maintenance and Troubleshooting
Xerox
® DocuMate® 4799
User’s Guide9-169 4. While keeping the imprinter in the direction shown in the diagram below, insert the pins on both sides of the 
imprinter, into the slots in the scanner. Slide the imprinter unit down until it locks in place.
5. Close the post-imprinter door when you are finished.
Installing an Ink Cartridge
1. Turn off the scanner.
2. Open the imprinter door.
3. Remove the protective tape from the ink cartridge.
4. Move the ink...

Scanner Options, Maintenance and Troubleshooting
Xerox
® DocuMate® 4799
User’s Guide 9-170 6. Lower the arms on the carriage to lock the ink cartridge in place.
7. Reverse this procedure to remove the ink cartridge when it is time to be replaced.
Adjusting the Printing Position
You set the horizontal start position by moving the ink carriage in the imprinter unit itself. Move the ink carriage 
left or right and align the arrow tab to the appropriate paper width indicated on the imprinter unit. The...

Scanner Options, Maintenance and Troubleshooting
Xerox
® DocuMate® 4799
User’s Guide9-171 On installation you were prompted to place an icon on your Windows desktop. If you selected yes, simply double-
click on the user utility icon to open the software. 
If you do not have the User Utility icon on your desktop, follow these instructions for opening the utility from the 
Windows programs list:
1. Click on the start button on the Windows taskbar.
2. Click on All Programs.
3. Click on Xerox from the...

Scanner Options, Maintenance and Troubleshooting
Xerox
® DocuMate® 4799
User’s Guide 9-172 Scanner Information—this area displays the current hardware specifications of the scanner.
•Model: the scanner hardware model.
•Firmware Version: the scanner’s current firmware version.
•Memory: the amount of memory currently installed on the scanner.
•Interface: the connection interface to the computer.
•Imprinter: indicates if an imprinter is installed in the scanner, with a status of either Enable or Disable,...