Xerox Documate 3115 Scanner Docking Station User Guide

Xerox® DocuMate® 3115
User’s Guide201
Troubleshooting
In addition to the troubleshooting information contained in this section, please see the Readme file on 
your installation disc. The Readme file contains additional information that may help you diagnose 
problems with the scanner. 
If you try the troubleshooting procedures described in this section and in the Readme file, and the 
scanner still has problems, visit our web site at www.xeroxscanners.com for additional technical 
information. 
Problem:...

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Problem: The paper jams the ADF. 
To reduce the number of paper jams, smooth and straighten the paper before scanning, and adjust the 
guides to the paper size. Paper fed into the ADF at an angle can cause the feed mechanism to jam. If 
paper jams are occurring more frequently, try cleaning the roller with a soft cloth dampened with 
Isopropyl rubbing alcohol. Excessive dust on the roller can make it appear worn and will cause issues 
feeding paper. See Cleaning the...

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User’s Guide203
Error Light Troubleshooting Codes
The status light indicates the current state of the scanner. Descriptions of the most common patterns 
are listed below. Contact Xerox Technical Support if you experience a different blinking pattern.
Normal Operation
•Steady green: indicates the scanner is ready to scan.
•Steady red: the scanner is busy or it is not connected to the computer. If a calibration has been 
initiated, the scanner is busy calibrating.
•Blinking red: the...

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User’s Guide 204
Uninstalling Your Scanner
Use the options in the Windows Control Panel to remove the scanner driver and modules, and any 
other software provided with the scanner.
Please leave the scanner’s USB cable plugged into the computer while uninstalling the scanner driver. 
Unplug the USB cable when directed to do so in the instructions below.
Open the list of installed programs in the Windows Control panel.
• Windows XP: Open Add/Remove Programs
• Windows Vista and later:...

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Depending on the method of installation, and your scanner model, there may be multiple entries for 
Visioneer Acuity in the installed programs list. The additional entries in this list are the image 
processing libraries needed to support various scanner models. These additional items will be called 
“Visioneer Acuity Assets” followed by a version number. In the scenario described here, when you want 
to uninstall Visioneer Acuity make sure you select and uninstall...

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The Xerox DocuMate 3115 Scanner 
Specifications
Optical resolution
Bit depth
Maximum item size
Minimum item size
Scan method 600 dp
i
24
-bit color, 8-bit grayscale, 1-bit bitonal (black & white)  
8
.5" x 36" (216 mm x 914 mm)
3
.5" x 2" (89 mm x 51 mm)
Duplex Automatic Document
 Feeder (Docking Station) 
Duplex Single Sheet Fed (Front F ee
d Tray)
Scanning specifications
Scanning Speed (Input Tray) AC Power:
15 pages per minute / 30 images per...

Xerox® DocuMate® 3115
User’s Guide207 Power consumption< 12 Watts (during operation)
< 5 Watts (on standby)
USB cableMini-USB connector, 1850 mm, 28AWG, with core, RoHS compliant
Safety and agency certificationsUL, C-UL, FCC Class B, CE, RoHS, ENERGY STAR
Supported Operating SystemsMicrosoft Windows
- 32-bit XP (Service Pack 2 or 3)
- 32-bit or 64-bit Vista (Service Pack 1 or 2)
- 32-bit or 64-bit 7
- 32-bit or 64-bit 8
Scanner DriversTWAIN, WIA
Bundled SoftwareVisioneer OneTouch
Nuance PaperPort®
Nuance...

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The Xerox DocuMate 3115 Parts List
Please use the following part names and numbers when ordering replacements for your Xerox 
DocuMate 3115 scanner.
Part NamePart Number
Docking Station 85-0533-000
ADF Pad  57-0130-000
Roller Assembly 57-0113-000
USB Cable 35-0225-000
USB Power Cord 35-0229-000
AC Power Cord35-0226-000 (US)
35-0227-000 (EUR)
35-0228-000 (UK)
Power Supply 37-0088-000 

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ARegulatory Information
This chapter includes:
•Basic Regulations on page 210
•Copy Regulations on page 212 

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User’s Guide 210
Basic Regulations
United States (FCC Regulations)
This equipment has been tested and found to comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection 
against harmful interference in a residential installation. This equipment generates, uses, and can 
radiate radio frequency energy and, if not installed and used in accordance with the instruction 
manual, may cause harmful...