Whirlpool Cabrio User Guide
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21 Troubleshooting — Washer Operation Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. W ARNING If you experiencePossible CausesSolution Washer not performing as expected Washer won’t run or fill, washer stops workingCheck for proper water supply.Both hoses must be attached and have water flowing to inlet valve. Both hot and cold water faucets must be turned on. Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow. First try the solutions suggested here or visit our website at www.whirlpool.com/product_help. Washer won’t run or fill, washer stops working (cont.) Check proper electrical supply.Plug power cord into a grounded 3-prong outlet. Do not use an extension cord. Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. Normal washer operation.Lid must be closed for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle. Washer may be stopped to reduce suds. Washer may be tightly packed.Remove several items, rearrange load evenly around the washplate. Close lid and touch and hold START/PAUSE button. Add only 1 or 2 additional items after washer has started. Do not add more water to the washer. Not using HE detergent or using too much HE detergent.Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and following detergent directions based on your load requirements. To remove suds, cancel cycle. Select RINSE & SPIN. Touch and hold START/PAUSE button. Do not add more detergent. Washer not draining/ spinning, loads are still wet Small items may have been caught in pump or between basket and tub, which can slow draining. Empty pockets and use garment bags for small items. Using cycles with a lower spin speed.Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/spin speed for your item.
22 Troubleshooting — Washer Operation If you experiencePossible CausesSolution Washer not performing as expected (cont.) Washer not draining/ spinning, loads are still wet (cont.) Washer may be tightly packed or unbalanced.Tightly packed loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select RINSE & SPIN to remove excess water. See “Using Your Washer” for loading recommendations. Load off balance.See “Vibration or Off-Balance” in Troubleshooting section for more information. Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm). Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. Not using HE detergent or using too much HE detergent.Suds from regular detergent or using too much detergent can slow or stop draining or spinning. Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, Select RINSE & SPIN. Do not add detergent. Incorrect or wrong wash or rinse temperaturesCheck for proper water supply.Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses. Energy-saving controlled wash temperatures.ENERGY STAR® qualified washers use cooler wash and rinse water temperatures than traditional top-load washers. This includes cooler hot and warm washes. Load not rinsedCheck for proper water supply.Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. Not using HE detergent or using too much HE detergent.The suds from regular detergent can cause the washer to operate incorrectly. Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow detergent directions based on load size and soil level. Washer may be tightly packed.The washer is less efficient at rinsing when load is tightly packed. Load items in loose heaps evenly around the washplate. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional items after washer has started. Sand, pet hair, lint, etc. on load after washingHeavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing. Add an Extra Rinse to the selected cycle. Load is tanglingWasher not loaded as recommended.Load items in loose heaps evenly around the washplate. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of items being washed. Wash action and/or spin speed too fast for load.Select a cycle with a slower wash action and slower spin speed. Note that items will be wetter than when using a higher speed spin. Not cleaning or removing stainsWash load not completely covered in water.Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move. Added more water to washer.Do not add more water to washer. Adding water lifts the items off the washplate, resulting in less effective cleaning. Washer not loaded as recommended.Load items in loose heaps evenly around the washplate. Add only 1 or 2 additional items after washer has started. First try the solutions suggested here or visit our website at www.whirlpool.com/product_help.
23 Troubleshooting — Washer Operation If you experiencePossible CausesSolution Washer not performing as expected (cont.) Not cleaning or removing stains (cont.)Not using HE detergent or using too much HE detergent.The suds from regular detergent can prevent washer from operating correctly. Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow detergent directions based on load size and soil level. Not using correct cycle for fabric type.Use a higher soil level cycle option and warmer wash temperature to improve cleaning. If using Quick cycle, wash only a few items. Use Whites Normal cycle for tough cleaning. See the “Cycle Guide” to match your load with the best cycle. Not using dispensers.Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Avoid overfilling. Do not add products directly onto load. Not washing like colors together.Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. OdorsMonthly maintenance not done as recommended.Run the Clean Washer cycle after every 30 washes. See “Washer Care” in “Washer Maintenance.” Unload washer as soon as cycle is complete. Not using HE detergent or using too much HE detergent.Use only HE detergent. Be sure to measure correctly. Always follow the detergent directions. See “Washer Care” section. Fabric DamageSharp items were in pockets during wash cycle.Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears. Strings and straps could have tangled.Tie all strings and straps before starting wash load. Items may have been damaged before washing.Mend rips and broken threads in seams before washing. Fabric damage can occur if the load is tightly packed.Load items in loose heaps evenly around washplate. Load items should move freely during wash to avoid damage. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional items after washer has started. Garment care instructions may not have been followed.Always read and follow garment manufacturer’s care label instructions. See the “Cycle Guide” to match your load with the best cycle. Liquid chlorine bleach may have been added incorrectly.Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. Do not place load items on top of bleach dispenser when loading and unloading washer. First try the solutions suggested here or visit our website at www.whirlpool.com/product_help.
24 Troubleshooting — Washer Operation If you experiencePossible Causes Solution Washer not performing as expected (cont.) Incorrect dispenser operation Clogged dispensers or laundry products dispensing too soon. Do not overfill dispenser. Overfilling causes immediate dispensing. Load dispensers before starting a cycle. It is normal for small amounts of water to be remain in dispenser at the end of the cycle. Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load. Clean dispenser nozzle and make sure drawer is properly seated. Liquid chlorine bleach not used in dispenser. Use only liquid chlorine bleach in the bleach dispenser. Powdered detergent not dissolving completely in load Using too much HE detergent. Follow the manufacturer’s instructions to determine the amount of detergent to use. Water temperature is very cold. Select a warmer wash temperature. Try adding the detergent to the basket prior to adding laundry, rather than using the detergent dispenser. Single-dose laundry packet not dissolving Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding clothes. Follow the manufacturer’s instructions to avoid damage to your items. Error Code Appears in Display “LF” (F8E1) (too long to fill) appears in display Washer taking too long to fill. Drain extends more than 4.5" (114 mm) into standpipe. Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drainpipe or tub. Do not tape over drain opening. See Installation Instructions. F#E# code (F-type error code) appears in display System error code. Touch POWER to clear the code and exit cycle. Then touch POWER, select cycle, and then touch and hold START/PAUSE to start washer. If code appears again, call for service. F1E1 ACU (Appliance control fault) Internal ACU failure. Call for service. F2E3 UI/ACU mismatch ACU/UI initialization error. Call for service. F3E1 Water level sensing failure Pressure sensor on ACU failure. Call for service. F5E2 Lid lock will not lock/lid lock failure An item in the load may be keeping the lid from locking. Check for items directly under the lid. F5E3 Lid cannot unlock Objects on washer lid prevent it from unlocking. Remove objects, such as baskets of laundry, from top of washer. F6E2 or F6E3 Communication Error: UI cannot communicate ACU or UI synchronization error. Remove power from the washer. Let washer sit for 5 minutes for the washer to completely power down. Apply power to washer and check for error codes. If the error code persists, call for service. F8E6 (Lid opened) appears in display Washer lid left open. Close the lid and touch POWER to clear the display. If the lid is left open for more than 10 minutes, the cycle will reset and water in the washer will drain. “drn” “dr” (F9E1) (drain pump system problem – long drain) appears in display Washer taking too long to drain water. Drain extends more than 4.5" (114 mm) into standpipe. Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. See Installation Instructions. First try the solutions suggested here or visit our website at www.whirlpool.com/product_help.
25 Connected Appliance Regulatory Notices Federal Communications Commission (FCC) Compliance Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a cir cuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interfer ence, and 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. RF Exposure Information To comply with FCC/IC RF exposure requirements for mobile transmitting devices, this transmitter should only be used or installed at locations where there is at least 20 cm separation distance between the antenna and all persons. To comply with FCC/IC RF exposure limits for general population/uncontrolled exposure, the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Industry Canada (IC) Compliance Notice This Device complies with Industry Canada License-exempt RSS standard(s). Operation is subject to the following two conditions: 1. This device may not cause interfer ence, 2. This device must accept any interfer ence, including interference that may cause undesired operation of the device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. This radio transmitter IC: 10248A-XPWG3 has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. To comply with FCC and Industry Canada RF radiation exposure limits for general population, the antenna(s) used for this transmitter must be installed such that a minimum separation distance of 20 cm is maintained between the radiator (antenna) and all persons at all times and must not be co-located or operating in conjunction with any other antenna or transmitter. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appar eil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Antenna Maximum Permissible Requir ed Type Antenna Gain (dBi) Impedance (OHM) Slot 1.76 50 Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une communication satisfaisante. Le présent émetteur radio IC : 10248A-XPWG3 a été approuvé par Industrie Canada pour fonctionner avec les types d’antenne énumé\ rés ci-dessous et ayant un gain admissible maximal et l’impédance requise pour chaque type d’antenne. Les types d’antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiq\ ué, sont strictement interdits pour l’exploitation de l’émetteur. Pour satisfaire aux exigences de la FCC et IC d’exposition aux radiofréquences, une distance de séparation de 20 cm ou plus doit être maintenue entre cet appareil et des personnes lors de fonctionnement du dispositif. Pour assurer la conformité des opérations au plus près que cette distance n’est pas recommandée. L’antenne utilisée pour ce transmetteur ne doit pas être co-localisés en conjonction avec toute autre antenne ou transmetteur. OEM Responsibilities to comply with FCC and Industry Canada Regulations The XPWG3 Module has been certified for integration into products only by OEM integrators under the following conditions: 1. The antenna(s) must be installed such that a minimum separation distance of 20 cm is maintained between the radiator (antenna) and all persons at all times. 2. The transmitter module must not be co-located or operating in conjunction with any other antenna or transmitter. As long as the two conditions above are met, further transmitter testing will not be required. However, the OEM integrator is still responsible for testing their end-product for any additional compliance requirements required with this module installed (for example, digital device emissions, PC peripheral requirements, etc.). IMPORTANT NOTE: In the event that these conditions cannot be met (for certain configurations or co-location with another transmitter), then the FCC and Industry Canada authorizations are no longer considered valid and the FCC ID and IC Certification Number cannot be used on the final product. In these circumstances, the OEM integrator will be responsible for re-evaluating the end product (including the transmitter) and obtaining a separate FCC and Industry Canada authorization. End Product Labeling The XPWG3 Module is labeled with its own FCC ID and IC Certification Number. If the FCC ID and IC Certification Number are not visible when the module is installed inside another device, then the outside of the device into which the module is installed must also display a label referring to the enclosed module. In that case, the final end product must be labeled in a visible area with the following: “Contains Transmitter Module FCC ID: A5UXPWG3” “Contains Transmitter Module IC: 10248A-XPWG3” or “Contains FCC ID: A5UXPWG3” “Contains IC: 10248A-XPWG3” The OEM of the XPWG3 Module must only use the approved antenna(s), which have been certified with this module. The OEM integrator has to be aware not to provide information to the end user regarding how to install or remove this RF module or change RF related parameters in the user manual of the end product. The user manual for the end product must include the following information in a prominent location: “To comply with FCC and Industry Canada RF radiation exposure limits for general population, the antenna(s) used for this transmitter must be installed such that a minimum separation distance of 20 cm is maintained between the radiator (antenna) and all persons at all times and must not be co-located or operating in conjunction with any other antenna or transmitter.” Type Gain admissible L ’impédance d’antenne maximal d’antenne (dBi) r equise (OHM) À fentes 1,76 50
26 Connected Appliance Regulatory Notices (cont.) Open Source License Usage The following statements refer to the portions of this software based in part on FreeRTOS v7.0.2, http://www.freertos.org. The use of this software is governed by the terms of GNU General Public License v. 2, which is available at: http://www.gnu.org/licenses/gpl-2.0.html. A copy of the source code may be obtained by written request for the software by name to [email protected], along with the address for delivery. The following statements refer to those portions of the software copyrighted by Eclipse Foundation, Inc. Copyright (c) 2007, Eclipse Foundation, Inc. and its licensors. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: • Redistributions of source code must retain the above copyright notice, this list of conditions, and the following disclaimer. • Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the following disclaimer in the documentation and/or other materials provided with the distribution. • Neither the name of the Eclipse Foundation, Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Portions of this software are copyright (c) Sawtooth Consulting Ltd. 2006-2015 All rights reserved. Portions of this software are copyright (c) Arrayent, Inc. 2015 All rights reserved. The following statements refer to those portions of the software copyrighted by Swedish Institute of Computer Science. Copyright (c) 2001-2004 Swedish Institute of Computer Science. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions, and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. The name of the author may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE AUTHOR “AS IS”’ AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The following statements refer to those portions of the software copyrighted by Marvell International Ltd. Copyright (c) Marvell International Ltd. All rights reserved. DISCLAIMER. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
27 WHIRLPOOL® CONNECTED LAUNDRYLIMITED WARRANTY ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE. Please have the following information available when you call the Customer eXperience Center: Name, address, and telephone number Model number and serial number A clear, detailed description of the problem Proof of purchase including dealer or retailer name and address DISCLAIMER OF IMPLIED WARRANTIES IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR\ IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on the duration of implied warranties of merchantability or \ ftness, so this limitation may not apply to you. This warranty gives you specifc legal rights, and you also may have other rights th\ at vary from state to state. LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGE\ S YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PROD\ UCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. S\ ome states do not allow the exclusion or limitation of incidental or consequential damages, so these limitatio\ ns and exclusions may not apply to you. This warranty gives you specifc legal rights, and you also may have other rights that var\ y from state to state. DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY Whirlpool makes no representations about the quality, durability, or nee\ d for service or repair of this major appliance other than the representations contained in this Warranty. If you want a longer or more\ comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer abo\ ut buying an extended warranty. 03/15 IF YOU NEED SERVICE: 1. Before contacting us to arrange service, please determine whether your p\ roduct requires repair. Some questions can be addressed without service. Please take a few minut\ es to review the Troubleshooting or Problem Solver section of the Use and Care Guide, sca\ n the QR code on the right to access additional resources, or visit https://www.whirlpool\ .com/product_help. 2. All warranty service is provided exclusively by our authorized Whirlpool\ Service Providers. Direct all requests for warranty service to: Whirlpool Customer eXperience Center Call 1-866-333-4591. https://www.whirlpool.com/product_help ONE YEAR LIMITED WARRANTY WHAT IS COVERED WHAT IS NOT COVERED 1. Commercial, non-re\fsidential, multipl\fe-famil\f use, or us\fe inconsistent wit\fh published user , operator , or installation instructi\fons\b 2. In-home instruction\f on how to use \four\f product\b 3. Service to correct\f improper product \fmaintenance or ins\ft allation, installation not in accordance with ele\fctrical or plumbing\f codes, or correct\fion of household ele\fctrical or plumbing (i\be\b house\f wiring, fuses, or \fwater inlet hoses)\b\f 4. Consumable parts (i\f\be\b light bulbs, batt\feries, air or wate\fr lters, preserva\ftion solutions, etc\b)\b 5. Defects or damage ca\fused b\f the use of n\fon-genuine W hirlpool parts or a\fccessories\b6. Conversion of \four \fproduct from natura\fl gas or L\bP \b gas or reversal of appliance doo\frs\b 7 . Damage from accident\f, misuse, abuse, r\fe, oods, acts of G\fod, or use with pro\fducts not approved b\f W hirlpool\b 8. Repairs to parts o\fr s\fstems to correc\ft product damage o\fr defects caused b\f \f unauthorized servic\fe, alteration, or \fmodication of the \fappliance\b 9. Cosmetic damage in\fcluding scratc hes, dents, chips, and other dam\fage to appliance nishes unless suc h damage results fr\fom defects in mater\fials and workmanshi\fp and is reported to W hirlpool within 3 0 da\fs\b 1 0. Discoloration, rust\f, or o xidation of surface\fs resulting from ca\fustic or corrosive\f environments, incl\fuding but not limit\fed to, high s alt concentrations\f, high moisture or \f humidit\f , or exposure to c hemicals\b 1 1. Pic k-up or deliver\f \b This product is inte\fnded for in-home re\fpair \b 1 2. Travel or transport ation expenses for \fservice in remote \flocations where an \fauthorized W hirlpool servicer i\fs not available\b 1 3. Removal or reinst allation of inacces\fsible appliances or\f built-in xtures (\fi\be\b trim, decorative panels,\f ooring, cabinetr\f , islands, counter\ftops, dr\fwall, etc\b\f) that interfere with servicing, rem\foval, or replaceme\fnt of the product\b 1 4. Service or parts fo\fr appliances with o\friginal model/seri\fal numbers removed,\f altered, or not easil\f determin\fed\b T he cost of repair or replacement under these excluded circumstances shal\ l be borne by the customer . For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation (hereafter “Whirlpool”) will pay for Factory Specifed Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted by the remaining term of the original unit’s warranty period. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.
Assistance or Service Before calling for assistance or s ervice, please ch eck “T roubleshootin g” or vis it ww w.whirlpool. com. It may save you the cos t of a service call. If you s till need help, follow the ins tr uction s below . W hen calling, please know the pur ch ase date and the complete model an d s erial nu m ber of yo ur applian ce. This inform ation will help us to better re spond to y our reques t. Y ou can write with any qu estions or concer ns at: Whirlpool Corporation Customer eXperience Center 553 Benson Road Benton Harbor , MI 49022-2692 P leas e include a daytime pho ne number i n your correspon dence. W hirlpool Corporation C ustom er e Xperien ce Cen ter 1-8 66-333 -4591 w ww.whirlpool.com/connect Our con su lt a nts pr ovide a ssistance wit\f If y ou need repla ce\b en t part s or t o or der accessories used to build ever y new W HIRLPOO L ® appliance. T o lo cate F SP® r epla cemen t p art s, ass istance in your area, or acces sories: Use an d main tenance pr ocedure s. Access ory an d r epair parts sales . Referr als to local dealers, r epair parts distr ibutors, a n d serv ice companies. Whir lpool des ignated service a n d pr ovide after -w arr an ty service, anywher e in the U nited States . For \bo re a ssist ance These parts will ft right and work right because they are made with the same precision We recommend that you use only FSP ® Factory Specifed Parts. technicians are trained to fulfll the product warranty W10722869A W10722870A - SP®/TM © 2015 Whirlpool. All rights reserved.03/15Printed in U.S.A.