Whirlpool Cabrio User Guide

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Cycle Guide
How do you want to wash?
“How to Wash” Cycle Selection
NormalQuickColdDeep WaterColorLast
• Powerful Soil      Removal• Regular
• Fast• Saving Water     & Energy• Cold Wash
• with Extra Water• “Conventional Style” More Water
• Protecting my colors• Protecting my fabrics• Gentle cleaning
What do you  want to wash?“What to Wash” Cycle Selection
Athletic/High  Performance Wear
Mixed
Raaaa
Bright ColorsaR
Cottons/LinensR
Dark ColorsaR
JeansRaaa
PajamasRaaaa
SweatshirtsRaaaa
Terry ClothRaa
TowelsRaa
T-ShirtsRaaaa
Business Casual
Casuals
Raaaa
Dress Shirts/PantsRaaaa
LinensRaaaa
No-Iron FabricsRaaaa
Baby Clothes
Whites
Ra
NA
Dish ClothsRaa
HandkerchiefsRaa
NapkinsRaa
SocksRaa
TableclothRaaa
UndergarmentsRaa
White ClothingRaaa
White ShirtsRaaa
White TowelsRaa
White T-ShirtsRaaa
Bras
Delicates
Raaaa
Handwash FabricsRaaaa
LingerieRaaaa
Machine Wash SilksRaaaa
WoolRaaaa
Blankets
Bulky/Sheets
aaaR
Coats & JacketsRaaaa
ComfortersaaaR
Machine Wash CurtainsRaaaa
Machine Wash Slip CoversRaaa
Non-Rubber Lined Rugs  & MatsRaaa
SheetsRaaa
Sleeping BagsaaaR
The Whirlpool® Cabrio® washer has a unique user interface to help you select the best cycle yo\
u need for your load. The “What  to Wash” “How to Wash” layout guides you to the optimal cycle in two easy steps:
First determine what items are in the load that you are trying to wash. Use that to guide your “What to Wash” selection. Then determine how you want the washer to wash them and select the appropriate “How to Wash” selection. See chart below for more details.
See “Washer Overview — Connectivity Features” and “Using Your Washer — Smart Operation” to learn about downloading and using additional wash cycles from your Whirlpool™ app.
For best fabric care, choose the cycle that best fits the load being washed.  
R - Recommended Cycle
a - Alternate Cycle
Blank – Cycle is available but not optimal. 
						

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Using Your Washer — Basic Operation
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,  
fire, or electrical shock.
W ARNING
•  Empty pockets. Loose change, buttons, or any small  object can pass under the washplate and become  trapped, causing unexpected sounds.
•  Sort items by recommended cycle, water temperature,  and colorfastness. 
• Separate heavily soiled items from lightly soiled. 
• Separate delicate items from sturdy fabrics. 
• Do not dry items if stains remain after washing; heat  can set stains into fabric.
• Treat stains promptly. 
• Close zippers, fasten hooks, tie strings and sashes.  Remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to items  during washing.
Helpful Tips: 
• For best performance, use HE liquid detergent when washing   bulky items.
• When washing water-proof or water-resistant items, load evenly.  
• Use mesh bags to help avoid tangling when washing  delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers  from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care label instructions  to avoid damage to your items.
1. Sort and prepare your laundry
Single-dose laundry packet, color-safe bleach, or fabric softener crystals can be added to the basket prior to  adding laundry.
NOTE: Always follow manufacturer’s instructions.
2.  Add laundry products
For best performance, load items in  loose heaps evenly around the  washplate. Try mixing different sized  items to reduce tangling.
IMPORTANT: Items need to move freely  for best cleaning and to reduce wrinkling and tangling.
3. Load laundry into washer    
						

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6.  Add liquid fabric softener or Oxi  
to dispenser
Pour a measured amount of liquid fabric softener or  Oxi-type boosters into tray; always follow manufacturer’s directions for correct amount of fabric softener or Oxi based on your load size. Close dispenser drawer, then select Oxi option. Oxi is added during main wash and Fabric Softener  is added during rinse.
IMPORTANT: Oxi option must be selected to ensure proper distribution at correct time in cycle. Do not overfill or dilute. Overfilling dispenser will cause fabric softener to immediately dispense into washer. 
If Extra Rinse option is selected, fabric softener will be dispensed into the last rinse.
It is normal for a small amount of water to remain in the dispenser at the end of a cycle. 
Fabric softener tray
Liquid 
Chlorine Bleach
5. Add liquid chlorine bleach  
      to dispenser
Do not overfill, dilute, or use more than 1 cup (236 mL).  Do not use color-safe bleach or Oxi products in the same  cycle with liquid chlorine bleach.
Add a measured amount of HE  detergent into detergent tray. This  tray holds 3 oz. (89 mL). If adding  powder HE detergent, remove inside tray. Do not overfill  tray – adding too much detergent may cause detergent to be dispensed into the washer too early and affect performance.
NOTE: Make sure tray is in drawer when using liquid detergent and removed when using powder detergent and do not go over the Max line. 
IMPORTANT: Use only High Efficiency detergents. The  package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer  cycle times and reduced rinsing performance. It may also  result in component failures and noticeable mold or mildew.  HE detergents are made to produce the right amount of  suds for the best performance. Follow the manufacturer’s  instructions to determine the amount of detergent to use. 
IMPORTANT: If using Remote Start to delay a cycle, use only liquid HE detergent in the dispenser. Powdered detergents may absorb moisture from a previous cycle and clump before the wash cycle begins.
HELPFUL TIP: See “Washer Maintenance” for information  on recommended method of cleaning washer dispenser trays.
4. Add HE detergent
HE removable detergent tray
NOTE: Do not add single-dose laundry packets, color-safe bleach, or fabric softener crystals to dispensers. They will not dispense correctly. Add to the basket prior to adding laundry.
Using Laundry Product Dispensers
Oxi tray
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First select and touch a setting from the  “What to Wash” menu and then select a  setting from the “How to Wash” menu  to get the best combination cycle available  for the type of items you are going to wash.  See “Cycle Guide” for cycle details. Not  all settings are available on all cycles.
The Time/Status display will light up with a cycle time. You may notice time adjusting during the cycle. This is normal.
8. Select type of load to wash
9. Select cycle modifiers
Once you select a cycle, the default modifiers or the previously set modifiers for that cycle will be lit. Touch the cycle settings buttons to change the Soil Level, Spin Speed, and Temperature, if desired. Not all settings are available with all cycles. 
NOTE: Always read and follow fabric care label instructions  to avoid damage to your items. If not sure which temperature  to use, refer to the chart below or select a cooler temperature.
7. Touch POWER to turn on washer
Make sure the dispenser drawer is closed completely, then  touch POWER to turn on the washer.
Temperature suggestions
Light soils
Colors that bleed or fade
Heavy Soils
Whites
Pastels
Moderate soils
Bright colors
NOTE: Even for cold wash settings, some warm water  may be added to the washer to maintain a minimum temperature.
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10. Select cycle options
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Select any other cycle options you may wish to add, if not previously set. Some cycles will automatically add certain options such as Extra Rinse. These may be turned off,  if desired.
NOTE: Not all options are available with all cycles.  Touch control panel to select any other options.     
						

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12.  Remove garments promptly  
after cycle is finished
Touch and hold the START/PAUSE button for 3 seconds to start the wash cycle.
When the cycle has finished, the end beep will sound (if set).  The Whirlpool™ app will send a “Clothes Clean Notification”  (if set). See “Using Your Washer — Smart Operation” on  page 16.
Unlocking the lid to add items
If you need to open the lid to add 1 or 2 missed items:
Touch the START/PAUSE button to pause the washer;  the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close the lid and touch and hold the START/PAUSE button again to restart the cycle.
IMPORTANT: If the lid is left open for more than 10 minutes,  the water will pump out and F8E6 error code will appear  on the display.
11.  Touch and hold START/PAUSE 
button to begin cycle
Promptly remove items when cycle is done to avoid odor, reduce wrinkling, and avoid rusting of metal hooks, zippers, and snaps.
If you will be unable to remove the load promptly, you may remotely activate the Load Fresh option from the Whirlpool™ app. See “Using Your Washer — Smart Operation” on page 16.
NOTE: A small amount of water may remain in the dispensers  after the wash cycle is complete. This is normal.   
						

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Using Your Washer — Smart Operation
NOTE: You must have successfully completed the “Connectivity Setup” secti\
on on pages 9 and 10 for the following features  
to function. Verify that the Wi-Fi status indicator (    ) is illuminated. Check the\
 Whirlpool™ app for additional washer features,   
including Delay Start.
The Download & Go™ option lets you select and send a Specialty Cycle or My Cycle from the Whirlpool™ app directly to 
your washer. The indicator above Download & Go will illuminate. 
Touch DOWNLOAD & GO to select the cycle. The Time/Status 
display will show the estimated cycle time. Touch and hold the 
START/PAUSE button for 3 seconds as in Step 11 to start the 
wash cycle, or continue to set the washer for Remote Start.
HELPFUL TIP: The cycle will be remembered for future use  
until a different cycle is downloaded to the washer.
NOTE: If the Download & Go button is touched without a  
cycle ready for selection (with the indicator not lit), you will  
hear an “Invalid Keypress” sound (if key activation sounds  
are turned on).
Download a Specialty Cycle  
or My CycleSet a Remote Start
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Remote Start mode allows you to start your washer remotely from the Whirlpool™ app.
After preparing your laundry load and selecting your cycle  
settings, touch and hold the DOWNLOAD & GO button for  
3 seconds. The Remote Start status indicator (    ) and the  
indicator above the Start/Pause button will begin blinking.   
Touch and hold START/PAUSE to set the mode. The indicator 
above Start/Pause will go out, and the Remote Start indicator 
will be solidly lit.
When a Remote Start command is received from the app,  
the washer will start the cycle, causing the indicator above   
Start/Pause to be lit (indicating running state). The Remote   
Start indicator will remain lit.
HELPFUL TIP: Make sure that your washer remains closed and 
the cycle is not adjusted until you start the cycle. Any interaction 
with the washer itself after a Remote Start has been set will   
cancel the Remote Start. If the washer needs to be paused  
to add garments, the Remote Start will need to be reinitiated.
NOTE: If no Wi-Fi connection is available, the Remote Start will 
not be set. The Wi-Fi indicator (    ) will blink for 2 seconds, then \
go out. If the washer is Wi-Fi connected but the Whirlpool™ app 
service is temporarily unavailable, Remote Start can be set.
IMPORTANT: When using Remote Start to delay a cycle, use 
only liquid HE detergent in the detergent dispenser and liquid 
Oxi or liquid color-safe bleach in the TimedOxi dispenser. 
Powdered detergents and laundry boosters may absorb 
moisture from a previous cycle and clump before the wash  
cycle begins.
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WASHER CARE (cont.)
2. Chlorine Bleach Procedure (Alternative):
 a.   Open the washer lid and remove any clothing  or items.
 b.   Add 1 cup (236 mL) of liquid chlorine bleach  to the bleach compartment.
 NOTE: Use of more liquid chlorine bleach than is    recommended above could cause washer damage   over time.
 c. Close the washer lid.
 d.   Do not add any detergent or other chemical  to the washer when following this procedure.
 e.    Select the CLEAN WASHER cycle.
 f.  
Touch and hold the START/PAUSE button to begin the cycle. The Clean Washer Cycle Operation is described below.
  NOTE: For best results, do not interrupt cycle. If cycle  must be interrupted, touch POWER. After the Clean Washer cycle has stopped, run a Rinse & Spin cycle to rinse cleaner from washer.
Description of Clean Washer Cycle Operation:
1.    This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle.
2.   During this cycle, there will be some agitation and spinning to increase the removal of soils.
After this cycle is complete, leave the lid open to allow  for better ventilation and drying of the washer interior.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills.  Use only mild soaps or cleaners when cleaning external washer surfaces. 
IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.
Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.
NOTE: This washer does not include inlet hoses.  See the Installation Instructions for more information.
WATER INLET HOSES
WASHER CARE
Recommendations to Help Keep Your Washer Clean 
and Performing at its Best
1.   Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.
2.    Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.
3.    Always leave the washer lid open between uses to  help dry out the washer and prevent the buildup of  odor-causing residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.
Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:
Clean Washer Cycle
This washer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner  or liquid chlorine bleach to clean the inside of the washer.
Begin procedure
1.   affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):
 a.   Open the washer lid and remove any clothing or items.
 b.   Place an affresh® Washer Cleaner tablet in the bottom of the washer basket.
 c.    Do not place an affresh® Washer Cleaner tablet  in the detergent dispenser.
 d.   Do not add any detergent or other chemical to the washer when following this procedure.
 e.    Close the washer lid.
 f.    Select the CLEAN WASHER cycle.
 g.   Touch and hold the START/PAUSE button to begin the cycle. The Clean Washer Cycle Operation is described below.
  NOTE: For best results, do not interrupt cycle. If cycle  must be interrupted, touch POWER. After the Clean Washer cycle has stopped, run a Rinse & Spin cycle to rinse cleaner from washer.
Washer Maintenance    
						

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If moving, or not using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding  due to water pressure surge.
NON-USE AND VACATION CARE
 
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain water     inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and  run washer on RINSE & SPIN cycle for about  30 seconds to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage, or moving:
1. Refer to Installation Instructions to locate, level, and connect washer.
2. Before using again, run washer through the following  recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet     hoses. Turn on both water faucets.
2. Plug in washer or reconnect power. 
3. Run washer through Bulky/Sheets and Deep Water Wash cycle to clean washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use half the manufacturer’s recommended amount for a medium-size load.
TRANSPORTING YOUR WASHER
1. Shut off both water faucets. Disconnect and drain water     inlet hoses.
2. If washer will be moved during freezing weather, follow WINTER STORAGE CARE directions before moving.
3. Disconnect drain from drain system.
4. Unplug power cord.
5. Place inlet hoses inside washer basket.
6. Drape power cord and drain hose over the console  and secure with masking tape.
7. Place foam packing ring from original shipping materials back inside washer. If you do not have packing ring,  place heavy blankets or towels into basket opening.  Close lid and place tape over lid and down front of  washer. Keep lid taped until washer is placed in  new location. Transport washer in the upright position.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,  
fire, or electrical shock.
W ARNING
CLEANING YOUR DISPENSER
IMPORTANT: Dispenser drawer and tray are not  dishwasher safe.
You may find laundry product residue leftover in your dispenser drawer. To remove residue, follow this recommended cleaning procedure:
1. Pull drawer out until you feel resistance.
2. Push 2 tabs downward, and then continue pulling out.
3. Wash in warm, soapy water, using a mild detergent.
4. Rinse with warm water.
5. Air dry, or dry with a towel.
6. Then replace drawer back into slot. Make sure drawer is properly seated.
Washer Maintenance      
						

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Troubleshooting — Connectivity
First try the solutions suggested here or visit our website at www.whirlpool.com/connect.
If you experiencePossible CausesSolution
Washer is not connected to home Wi-Fi router  (Wi-Fi icon is OFF)
The washer may be in standby mode.Touch the POWER button on the washer and observe indicators.  All indicator lights are off when in standby mode.
The washer has never been connected to the home Wi-Fi router.See “Connectivity Setup” section.
The washer has been connected to the home Wi-Fi router, but washer Wi-Fi is OFF.
Press CONNECT. The Wi-Fi icon should blink while connecting (this may take up to 2 minutes).
Lost connection to home Wi-Fi router.Check whether the router is on and working with other computers or devices in the home (able to access the Internet).
Weak signal strength or signal interference between the washer  and router.
Try to place the wireless router closer to the washer. It may be necessary to install a Wi-Fi range extender.
Wi-Fi icon does not light at all after pressing the Connect button
Something may be wrong with the washer.Unplug or disconnect washer power for 30 seconds. Return power. Repeat Wi-Fi connect process.
Verify that the washer operates correctly except for not being able to connect. Call for service.
Washer is connected to home Wi-Fi router, but Whirlpool™ app or Smart Grid functions do not work
Smart Grid features on the washer may be OFF.Check whether either Smart Grid indicator is on continuously.
Touch CONNECT to turn Smart Grid feature on.
Connection to the Whirlpool™ app and Smart Grid service may be unavailable.
Check if the blue Smart Grid indicator is blinking.
User account has not been properly set up, or the washer has not been registered in an account.
See “Connectivity Setup” section or the Whirlpool™ app directly for account setup and washer registration instructions.
Verify that the washer is paired with your account in the app.
Verify correct e-mail address, mobile number, and notification preferences.
 Connection Status  Control Panel Indicator Lights
 Washer is not connected  • Wi-Fi icon is OFF     •   Smart Grid icons are OFF
  Washer is attempting to connect to home  •   Wi-Fi icon is blinking slowly   Wi-Fi router 
 Washer is connected to home Wi-Fi router, but  • Wi-Fi icon is ON   Whirlpool™ app or Smart Grid functions do not work  • Blue Smart Grid icon is blinking slowly
  Washer is connected to home Wi-Fi router, and the   • Wi-Fi icon is ON   Whirlpool™ app works  • Smart Grid icon is either ON or OFF — it is       not blinking 
						

							20
Troubleshooting — Washer Operation
If you experiencePossible CausesSolution
Vibration or Off-Balance
Vibration, rocking, or “walking”Feet may not be in contact with the floor and locked.Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. 
Washer may not be level.Check floor for flexing or sagging. If flooring is uneven, a 3/4" \
 (19 mm) piece of plywood under your washer will reduce sound.
See “Level the Washer” in the Installation Instructions.
Vibration during spinning or washer stoppedLoad could be unbalanced. Load items in loose heaps evenly around the washplate. Adding wet items to washer or adding more water to basket could unbalance washer.
Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items. Redistribute the load, close the lid, and touch and hold START/PAUSE.
Use Bulky/Sheets Deep Water Wash cycle for oversized, non-absorbent items such as comforters or poly-filled jackets. Other items are not appropriate for Bulky/Sheets Normal cycle. See “Cycle Guide.”
Item or load not suitable for selected cycle. See “Cycle Guide” and “Using Your Washer.”
Noises – For normal operating sounds, go to www.whirlpool.com/product_help.
Clicking or metallic noisesObjects may be caught in washer drain system.Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket. 
Gurgling or hummingWasher may be draining water.It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the spin/drain cycles.
HummingLoad sensing may be occurring.You may hear the hum of the sensing spins after you have started the washer. This is normal.
WhirringBasket may be slowing down.You may hear the whirring sound of the basket slowing down.  This is normal.
Water Leaks
Check the following for proper installation:Washer not level.Water may splash off basket if washer is not level.
Fill hoses not attached tightly.Tighten fill-hose connection.
Fill hose washersMake sure all four fill hose flat washers are properly seated.
Drain hose connectionPull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.
Do not place tape over drain opening.
Check household plumbing for leaks or clogged sink or drain.Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)
Washer not loaded as  recommended.An unbalanced load can cause basket to be out of alignment and cause water to splash off tub. See “Using Your Washer” for loading instructions.
Washer not performing as expected
Not enough water  in washerLoad not completely covered  in water.This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load  sizes and adds correct amount of water for optimal cleaning.  See “Washer Overview — Wash Performance Features”. 
IMPORTANT: Do not add more water to washer. Adding water lifts the items off the washplate, resulting in less effective cleaning.
Run clean washer cycle to optimize the water level and wash performance.
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help.