Whirlpool Cabrio User Guide

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Get the app and connect instructions, terms of use, and privacy policy a\
t www.whirlpool.com/connect
If you have any problems or questions, call Whirlpool Corporation Connected Appliances at \
1-866-333-4591
Use & Care Guide
Smart Top-Loading High Efficiency Low-Water Washer
Para obtener acceso  
al Manual de uso y  
cuidado en español, o para  
obtener información adicional 
acerca de su producto, visite:  
www.whirlpool.com.
Designed to use only HE High Efficiency detergents. 
						

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Table of Contents
Washer Safety ........................................................................\
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Washer Overview 
 Connectivity Features ........................................................................\
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 Wash Performance Features ........................................................................\
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 Control Panel ........................................................................\
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Connectivity Setup ........................................................................\
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Cycle Guide ........................................................................\
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Using Your Washer 
 Basic Operation ........................................................................\
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 Smart Operation ........................................................................\
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Washer Maintenance ........................................................................\
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Troubleshooting 
 Connectivity ........................................................................\
.....................................19 
 Washer Operation ........................................................................\
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Connected Appliance Regulatory Notices 
 FCC and IC Compliance  ........................................................................\
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 Open Source License Usage ........................................................................\
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Warranty ........................................................................\
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Assistance or Service ........................................................................\
........Back Cover 
						

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Washer Safety
State of California  Proposition  65 Warnings:
WARNING:  This product  contains  one or more  chemicals  known to the  State  of California  to cause  cancer.
WARNING:  This product  contains  one or more  chemicals  known to the  State  of California  to cause  birth defects  or other 
reproductive  harm. 
						

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Washer Overview — Connectivity Features
Wi-Fi connectivity allows your Smart Washer to connect to the Internet and interact with the Whirlpool™ app from your smartphone  or mobile device. This connection opens up several Smart options to you: options intended to save you valuable time and energy.
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SMART FEATURES
Smart Features help make your everyday more efficient by letting you remotely monitor, manage, and maintain your washer.
Remote Start & Pause
What it does: Allows you to send remote control of your washer to your smartphone or mobile device via the Whirlpool™ app.
What it does for you: Lets you manage when to start your wash cycle and when your laundry gets done. Have freshly washed laundry when you’re ready for it – not just when you’re home  to wait.
Cycle Progress
What it does: Gives you an up-to-the-minute look at your wash cycle progress and remaining cycle time from anywhere.
What it does for you: Relieves you of having to visit the laundry room to check on the status of your wash cycle.
Clothes Clean Notification (Opt-In)
What it does: Your washer will send you a push notification  when its current cycle is complete.
What it does for you: Alerts you precisely when the wash is done, so you can get the next load started and move on to  other things.
If you can’t unload the washer right away, or are away from  home when a cycle finishes, you can remotely activate Load Fresh cycles to help your clothes stay fresh until you’re able  to get to them.
Specialty Cycles & My Cycle
What it does: Allows you to browse additional wash cycles available in the Whirlpool™ app and download a cycle to the washer with the Download & Go™ option. You can also create  and save your own customized cycles.
What it does for you: Takes the guesswork out of selecting the optimal washer settings for garments and household items that require specialized care.
Quiet Mode
What it does: Lets you turn off the tones and beeps coming  from your washer.
What it does for you: Allows you to do laundry without disturbing anyone else in the household.
Issue Alerts (Opt-In)
What it does: Sends you a push notification if something has gone wrong.
What it does for you: Gives you a heads-up, and provides guidance to fix simple issues through videos and step-by-step instructions.
If the issue is more complex, you can e-mail or call our service center directly from the Whirlpool™ app.
SMART ABOUT ENERGY
Your Smart Washer can monitor and respond to changing energy demand levels on the power grid.
Smart Delay (Opt-In)
What it does: When energy demand is high, it gives you  the option to delay starting a wash cycle until demand levels  are lower.
What it does for you: You can feel good about giving a little back to the environment. Some consumers may even see a lower energy bill.
If you need to begin a wash cycle immediately, you can override a Smart Delay. The washer will return to energy monitoring on the next cycle.
GET STARTED
Refer to the Quick Connect packet that came with your washer, or see the “Connectivity Setup” section on pages 9 and 10 of this \
Use & Care Guide and follow the instructions to get connected.
Check the Whirlpool™ app frequently for additional information  and features. 
						

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Washer Overview — Wash Performance Features
Choosing the Right Detergent
Use only High Efficiency detergents. The package will be 
marked “HE” or “High Efficiency.” Low-water washing creates 
excessive sudsing with a regular non-HE detergent. Using 
regular detergent will likely result in longer cycle times and 
reduced rinsing performance. It may also result in component 
failures and noticeable mold or mildew. HE detergents are made 
to produce the right amount of suds for the best performance. 
Follow the manufacturer’s instructions to determine the amount 
of detergent to use and do not go over the Max line. See “Using 
Laundry Product Dispensers” for more information.
Normal Sounds You Can Expect
At different stages of the wash cycle, you may hear sounds 
and noises that are different from those of your previous 
washer. For example, you may hear a clicking and hum at the 
beginning of the cycle, as the lid lock goes through a self-test. 
There will be different kinds of humming and whirring sounds 
as the washplate moves the load and as the basket is slowing 
down to stop. And sometimes, you may hear nothing at all, as 
the washer determines the correct water level for your load or 
allows time for clothes to soak. 
Use only High Efficiency (HE) detergent.
Improved Cleaning
Low-water cleaning means concentrated cleaning. Rather  
than diluting detergent as done in an agitator-style washer,  
this washer delivers the detergent directly to the soils. This low 
water wash also allows the clothing to move in a more effective 
way to remove soils.
Automatic Load Size Sensing
Once you start the cycle, the lid will lock, and the washer will 
begin the sensing process to determine the correct water level 
for the load. 
Initially the basket will start to spin prior to adding water; this is 
part of the sensing process and is normal. This low-water wash 
method uses less water and energy compared to a traditional 
agitator-style washer.
For best performance, it is recommended to load items in loose
heaps evenly around the washplate.
As the washer dampens and moves the load, the level of the 
items will settle in the basket. This is normal, and does not 
indicate that more items should be added. 
IMPORTANT: You will not see a washer basket full of water 
as with your past agitator-style washer. It is normal for some  
of the load to be above the water line. 
Cleaning with Less Water
The most visible difference in your new washer is the low-water 
washplate wash system. The washer automatically adjusts the 
water level to the load size — no water level selector is needed.
Traditional agitator-style washer Low-water washer
WashplateWashplate 
						

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Dispensers
Liquid fabric softener dispenser
Pour measured liquid fabric softener into the liquid fabric softener dispenser, if desired. It will dispense automatically at the optimum time.
• Use only liquid fabric softener in this dispenser.
High Efficiency “HE” detergent dispenser
Add liquid or powdered HE detergent product to this dispenser for your main wash cycle. Remove tray if using powder detergent.
IMPORTANT: Make sure tray is in drawer when using liquid detergent and removed when using powder detergent and do not go over the Max line.
 
 NOTE: Follow the manufacturer’s instructions to determine the amount of detergent to use. 
TimedOxi dispenser
This dispenser holds up to 3/4 cup (180 mL) Oxi booster  or other laundry booster, such as powdered or liquid  color-safe bleach. Laundry boosters are automatically dispensed at the proper time during the wash cycle. Be sure to select Oxi from the Deep Clean options to ensure proper dispensing.
NOTE: Fill dispenser with only Oxi. Do not mix with bleach.
Liquid chlorine bleach dispenser 
The bleach will be automatically diluted and dispensed at the optimum time during the wash cycle. This dispenser cannot dilute powdered bleach.
NOTE: Fill dispenser with liquid bleach only. 
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Use only High Efficiency (HE) detergent.
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Washer Overview — Control Panel
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NOTE: The control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are registered, touch the control panel with your fingertip, not your fingernail. When selecting a setting or option, simply touch its name until the desired section is illuminated.
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REMOTE STARTTo start a washer cycle remotely from the Whirlpool™ app, touch and hold DOWNLOAD & GO for about 3 seconds. The Remote Start status indicator (6) and the indicator above the Start/Pause button (3) will begin blinking. Touch and hold START/PAUSE to set the mode. The indicator above Start/Pause will go out, and the Remote Start indicator will be solidly lit.
NOTE: Any interaction with the washer once a Remote Start has been set will cause the mode to cancel. See “Using Your Washer — Smart Operation” for details.
CONNECTIVITY STATUS INDICATORS
Remote Start
Wi-Fi
Smart Delay
SMART GRID STATUS INDICATORS (    )
Blue
The BLUE indicator will be lit during times of OFF-PEAK energy demand. Wash cycles will begin without delay  upon touch and hold of the Start/Pause button.
Amber
The AMBER indicator will be lit during times of PEAK energy demand. The washer will go into Smart Delay mode upon touch and hold of the Start/Pause button, and the Smart Delay indicator (6) will illuminate. When energy demand returns to OFF-PEAK levels, the AMBER indicator and Smart Delay indicator will go out, the BLUE indicator will illuminate, and the wash cycle will begin.
If Whirlpool™ app service is momentarily unavailable, the Smart Grid status indicators will be OFF. Touching Connect will cause the BLUE indicator to blink for 2 seconds and then stay OFF.
POWER BUTTONTouch to turn the washer ON. Touching once while the washer is on will cancel the current cycle and turn the washer OFF.
WHAT TO WASH/HOW TO WASHFirst select a setting from the “What to Wash” menu and then select a setting from the “How to Wash” menu to get the best combination cycle available for the type of items you are going to wash. See “Cycle Guide” for cycle details.
START/PAUSE BUTTONTouch and hold the START/PAUSE button to begin the selected cycle; touch again to pause a cycle.
The light above the Start/Pause button will be solidly lit in any running states. It turns off at the end of a cycle. It will flash when in a paused state or when waiting for you to touch Start/Pause after setting the washer for Remote  Start mode.
ADD GARMENTWhen Add Garment is lit, you may touch Start/Pause to pause the washer. Open the lid and add items, then touch and hold START/PAUSE to start the washer again.
TIME/STATUS DISPLAYThe Time/Status display shows the time required for the cycle to complete. Factors such as load size and water pressure may affect the time shown in the display. Tightly packed loads, unbalanced loads, or excessive suds may cause the washer to adjust the cycle time as well.
When the cycle is complete, the display will show END  until the lid is opened.
CONNECT BUTTONTouch CONNECT during the initial connection of the washer to your home Wi-Fi network. The Wi-Fi status indicator (6) will be lit when the washer is connected to the network. See “Connectivity Setup” section for details. If the washer is in a Smart Delay, touch CONNECT to override the delay and begin a wash cycle immediately.
DOWNLOAD & GO™ OPTIONSet a Specialty Cycle or My Cycle in the Whirlpool™ app and download it to your washer. The light above Download & Go™ will illuminate, indicating that the cycle has been received. Touch DOWNLOAD & GO to select the cycle  for use. See “Using Your Washer — Smart Operation”  for details.
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OPTIONSYou may add or remove options for each cycle. Not all  options can be used with all cycles, and some are preset  to work with certain cycles.
END BEEPTouch this button to turn the signal indicating the end  of a wash cycle to low, medium, high, or off.
NOTE: You may also adjust the tones that sound when a feature, setting, or option is touched. Touch and hold END BEEP for about 3 seconds to turn key activation sounds to low, medium, high, or off.
DEEP CLEAN
OxiSelect the Oxi option so that it is added to the load  at the correct time.
SteamThe Steam Clean option adds additional soak and wash time to many cycles to help remove tough stains, as well as a steam boost for added cleaning power.  Steam Clean uses a heater within the washer to maintain the selected temperature setting throughout the wash period. Steam Clean may be selected as  an option with other cycles.
UTILITY TOOLS
Clean WasherUse this every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with affresh® Washer Cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See “Washer Care.”
IMPORTANT: Do not place garments or other items in the washer during the Clean Washer cycle. Use this cycle with an empty wash tub.
Rinse & SpinCombines a rinse and high speed spin for loads requiring an additional rinse cycle. Also use for loads  that require rinsing only. If you want a Drain & Spin, select RINSE & SPIN and then deselect EXTRA RINSE.
EXTRA RINSEThis option can be used to automatically add a second rinse to most cycles.
PRESOAKUse this option to add an extra soak period to any cycle to help loosen tough stains. The washer will fill and then pause to soak, and then begin the selected cycle.
CYCLE MODIFIERSWhen you select a cycle, its default settings or the previous cycle selection will light up.
TEMPERATURETemperature control senses and maintains uniform  water temperatures by regulating incoming hot and  cold water.
Select a wash temperature based on the type of fabric  and soils being washed. For best results and following  the garment label instructions, use the warmest wash water safe for your fabric.
 •  On some cycles, warm and hot water may be cooler than what your previous washer provided.
•  Even for cold wash settings, some warm water  may be added to the washer to maintain a minimum temperature.
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SOIL LEVELSoil Level (wash time) is preset for each wash cycle.  As you touch the Soil Level pad, the cycle time (minutes) will increase or decrease in the Time/Status display and  a different wash time will appear. 
Select the most suitable setting for your load. For heavily soiled items, select Heavy Soil Level for more wash time. For lightly soiled items, select Light Soil Level for less wash time. Lighter soil level setting will help reduce tangling and wrinkling.
SPIN SPEEDThis washer automatically selects the spin speed based on the cycle selected. The preset speeds can be changed. Not all spin speeds are available with all cycles.
•  Faster spin speeds mean shorter dry times, but may increase wrinkling in your load. 
•  Slower spin speeds mean less wrinkling, but will leave your load more damp.
LIDThe Lid Lock indicator (        ) lights up  when the lid is locked and cannot be  opened. If you need to open the lid,  touch START/PAUSE. The lid will  unlock once the washer movement  has stopped. This may take several  minutes if the load was spinning at  high speed. It will be flashing during any unlocking process. Touch and hold START/PAUSE again to restart the cycle.
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IMPORTANT: Proper installation of your washer prior to use is your responsibility. Be sure to read and follow the Installation Instructions that came with your washer.
Automatic Setup Instructions – Wi-Fi Protected Setup (WPS)
Press the WPS button on the router. An indicator light will  begin blinking.
HELPFUL TIP: The WPS function on your router is active  for 2 minutes. Complete the next step within that timeframe  or you will need to reinitiate WPS.
1. Router setup
INTERNETWI-FI PROTECTEDSETUP (WPS)
HOME WIRELESS ROUTER
Touch the POWER button (A) to turn on the washer, then touch the CONNECT button (B).
The Wi-Fi status indicator (C) on the washer control panel will blink slowly while your washer and router attempt to connect.  The Time/Status display (D) will show a “sensing animation”.  This can take up to 2 minutes.
If the connection is successful, the Wi-Fi status indicator will come on and remain lit.
If Your Washer Doesn’t Connect
If your washer and router fail to connect after 2 minutes,  the Wi-Fi status indicator (C) will blink rapidly for 2 seconds  and then turn off. Refer to the “Troubleshooting — Connectivity” section of this Use & Care Guide, check any connection instructions for your specific router, and refer to alternate instructions at www.whirlpool.com/connect.
2.  Washer setup (time sensitive step)
Connectivity Setup
You will need:
•   A home wireless router capable of Wi-Fi Protected Setup (WPS). The router should be on and have a live Internet connection.
•   The Smart Appliance ID (SAID) from your washer. This is located on a sticker under the washer lid.
NOTE: If your home wireless router is not equipped with a WPS button, please check the user manual of your router to confirm  if it is WPS capable. If not, alternate setup instructions are at www.whirlpool.com/connect.
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Connectivity Setup (cont.)
NOTE: If this is your first Smart Appliance, you will need to download the \
Whirlpool™ app and create an online user account.
If you already have the app and a user account, please skip ahead to “Register \
your washer in your user account.”*
From your mobile device, smartphone, or tablet, go to  www.whirlpool.com/connect and follow the instructions  to download and install the Whirlpool™ app.
3.  Download app
Registering your washer in your account is a necessary step in order for you to take full advantage of the Smart Features. When prompted by the app, enter the Smart Appliance Identification Number (SAID) (case sensitive), which can be found on a sticker under the washer lid.
My Smart Appliance ID# is:
NOTES:
•   Once you’ve connected your washer to your home Wi-Fi network, it will remain linked even if the power goes out,  you move the appliance, or if you put it in storage for  a while.
•   If you replace your wireless router (or get a different Smart 
Washer), you will need to repeat this connectivity setup process.
 Register your washer in your  
user account
4.  Account setup
SET UP
Once installed, tap the Whirlpool™ app icon to run the app.You will be guided through the steps to set up a user account. The app will make sure to get the necessary personal and home information, as well as information about your energy company.
SET UP
*Subject to terms of use and privacy policy at www.whirlpool.com/connect.