Whirlpool Cabrio User Guide

21
Troubleshooting — Washer Operation
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,  
fire, or electrical shock.
W ARNING
If you experiencePossible CausesSolution
Washer not performing as expected
Washer won’t run or fill, washer stops workingCheck for proper water supply.Both hoses must be attached and have water flowing to inlet valve.
Both hot and...

22
Troubleshooting — Washer Operation
If you experiencePossible CausesSolution
Washer not performing as expected (cont.)
Washer not draining/ spinning, loads are  still wet (cont.)
Washer may be tightly packed or unbalanced.Tightly packed loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select RINSE & SPIN to remove excess water. See “Using Your Washer” for loading recommendations.
Load off balance.See “Vibration or...

23
Troubleshooting — Washer Operation
If you experiencePossible CausesSolution
Washer not performing as expected (cont.)
Not cleaning or  removing stains (cont.)Not using HE detergent or using too much HE detergent.The suds from regular detergent can prevent washer from  operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based on load size and soil level. 
Not using correct cycle for fabric type.Use a higher soil level cycle...

24
Troubleshooting — Washer Operation
If you experiencePossible Causes Solution
Washer not performing as expected (cont.)
Incorrect dispenser 
operation Clogged dispensers or laundry  
products dispensing too soon. Do not overfill dispenser. Overfilling causes immediate dispensing.
Load dispensers before starting a cycle.
It is normal for small amounts of water to be remain in dispenser 
at the end of the cycle.
Homes with low water pressure may result in residual powder  
in the dispenser. To avoid,...

25
Connected Appliance Regulatory Notices
Federal Communications Commission  
(FCC) Compliance Notice
This equipment has been tested and found to comply with the limits 
for a Class B digital device, pursuant to Part 15 of the FCC Rules. 
These limits are designed to provide reasonable protection against 
harmful interference in a residential installation. This equipment 
generates, uses, and can radiate radio frequency energy and, if not 
installed and used in accordance with the instructions, may cause...

26
Connected Appliance Regulatory Notices (cont.)
Open Source License Usage
The following statements refer to the portions of this software based in part on FreeRTOS v7.0.2, http://www.freertos.org.  The use of this software is governed by the terms of GNU General Public License v. 2, which is available at: http://www.gnu.org/licenses/gpl-2.0.html. A copy of the source code may be obtained by written request for the software by name to [email protected], along with the address  for delivery.
The...

27
WHIRLPOOL®
CONNECTED LAUNDRYLIMITED WARRANTY  
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS 
REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the 
Customer eXperience Center:
  Name, address, and telephone number
 Model number and serial number
 A clear, detailed description of the problem Proof of purchase including dealer or retailer name and address
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF...

Assistance or  Service
Before calling  for assistance or s ervice,  please  ch eck  “T roubleshootin g” or vis it  ww w.whirlpool. com. 
It may save you the cos t of a service call. If you  s till  need  help, follow  the ins tr uction s below . 
W hen calling,  please know the pur ch ase date and  the complete model  an d  s erial  nu m ber  of yo ur  applian ce.  
This  inform ation will help  us  to  better  re spond to y our  reques t.
Y ou  can write with  any qu estions  or concer ns at:
Whirlpool...