Vodavi Starplus Spd 1428, Spd 2856 Station User Guide
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STARPLUS@ Station User Guide DISPLAY CALLS IN QUEUE FOR From an idle display key telephone: UCD GROUPS Dial [567] on the dial followed by the three- digit UCD Group number (55x), . dynamic update of display occurs as queue condition changes. This feature cannot be used with a call in progress . and the station will be considered busy for incom- Replace handset or press the ON/OFF button to terminate mode. ing calls. .,. ,,,,,, ., lfyou areaUCD Agent, you may placeyourstation in the Available mode to receive UCD type of calls or you may place your station in the unavailable mode to block UCD type of calls from ringing your station. To go Available: . Dial [566] on the dial pad or press pre-pro- grammed*AvailableNnavailable FLEX button. You may now receive calls. To go Unavailable: . Dial [566] on the dial pad or press pre-pro- grammed*AvailableNnavailable FLEX button. You are now blocked from receiving UCD calls. *Refer to FLEX Button programming. HEADSET MODE If you wish to use a headset and have been given the ability to do so in programming. To Activate Headset Mode: - Dial [634] on the dial pad, or - Press pre-programmed* FLEX button. LED will light steady. While Headset mode is active, the ON/OFF button will activate the headset and disable speaker- phone and intercom call announce operation at your station. *Refer to FLEX Button Programming. To De-Activate Headset Mode: - Dial [634] on the dial pad, or - Press the pre-programmed* FLEX button. LED will extinguish.
STARPLUS@ Station User Guide DIAL BY NAME /fFqy t MN0 6 P,Q’,R,S 7 when the system finds a unique numeric match (MlJRPHY=687749) to the name being dialed, the call will be placed to the station matching the name. The intercom call will signal the station ac- cording to the H-T-P switch setting. If fewer than 8 digits are dialed, the numeric match will be dialed aftera 10 sec. interdigit time-out occurs, or if a “w’ (pound), is pressed. The system will allow station users to dial exten- sion numbers by entering a name of a person that has been programmed for that station. The system database will allow entry of a name (alphanumeric) up to 24 characters in length for each station. This programmed name can be used for dialing-by- name station users and in some cases LCD dis- plays. To dial a station user bv name: - Dial the Dial-By-Name code [6*] on the dial pad, or - press the pm-programmed’ DIAL-BY-NAME flex button. Dial the desired person’s name using the keys on the key pad. For example: if you wanted to call Linda Murphy, and last names were enter- ing into the directoy dialing list, you would press the digit 6 (M), then the digit 8 (U), then the digit 7 (R), the digit 7 again (P), the digit 4 (H) and finally the digit 9 (Y). PROGRAMMING NAME INTO DIS- Every extension (Key or SLT) has the capability to oroaram the users name so that people using PLAY b&lay telephoneswill see the namejnstead of the station number. . Dial [690] on the dial pad. l Enter your name (up to 7 characters) using the pattern shown. . Press SPEED button to complete the program- ming process. A=21 922 C=23 D=31 E=32 F=33 G=41 H=42 I=43 J=51 K&2 L=53 M=61 N=62 0=63 P=71 Q=74 R=72 s=73 T=81 U=82 V=83 w=91 x=92 Y=93 z=94 l=l# 2=2# 3=3# 4=4# 5=5# 6=6# 7=7# 8=8# 9=9# O=O# Space=1 1 :=12 -=13 ‘=14 “&I ,=02 ?=03 I=04 !=‘l $=*2 %=‘3 &=‘4 ;I; )=#2 +=#3 ==#4 #=## UNIVERSAL NIGHT ANSWER If you hear outside line ringing at another station (while the system is in Night Service) and wish to answer it: - NOTE: Each telephone utilizing Universal Night l Dial [#3] on the dial pad. The connected outside Answer must have a loop button appearance if the line can be transferred or disconnected. ringing outside line does not appear at their phone. 18
STARPLUS@ Station User Guide DIRECTORY DIALING - Stations Station Users and Attendant(s) with Executive Display telephones may view a list, of up to 100 names on SPD 1428 System, and up to 200 names on SPD 2856 System from the System Directory on the station’s LCD display. Then auto- matically dial the station or speed dial bin by pressing a single button. Names placed in the directory list may be associated to intercom num- bers, System Speed dial bins, or entries in the Local Number/Name Translation Table. Users may view the directory list beginning with any letter of the alphabet, then scroll through the list either forward or backwards. Directory dialing may also be used to transfer a call from one station to another. To view the directory list: . ALPHA NUMERIC CHARACTER DIGIT .W,C 2 W,F 3 WV 4 JKL 5 WJQ 6 P,Q*,R,S 7 TSJ,V 8 W,X,Y,Z* 9 *does not appear on dial pad. Names beginning with the letter chosen will appear on the LCD display. - Dial the Directory List dial code [680] on the dial pad, or - press the pre-programmed’ flex button pro- grammed as a directory dialing button. l Press a button on the key pad, once, twice or three times, to represent the letter of the alpha- bet, to begin viewing the list of names. (i.e. the first depression of the digit 2 produces the names beginning with an “A”. The second de- pression of the digit 2 produces the names beginning with a “S”, while the third depression of the digit 2 produces the names beginning with a ‘C”.) The letters of the alphabet are l represented on the key pad as follows: - Dial an [*] on the dial pad to scroll up (next entry) through the list, or - Dial a [#] on the dial pad to scroll down (previous entry) through the list, or press another button to view the list for a different letter of the alphabet. When the desired name is shown on the LCD display, pressing the SPEED button will auto- matically dial the destination station or outside phone number (via speed dial). TRANSFERRING A CALL USING DIRECTORY DIALING While on a call: . Press the TRANsfer button. - Dial the Directory Dial Code [680] on the dial pad, or - Press a pre-programmed* flex button pro- grammed for directory dialing. l Press the SPEED button to automatically dial the destination station. l Hang up to complete the transfer. *Refer to FLEX Button programming NOTE: Calls may only be transferred to internal stations only. An &tempt to transfer a call off- net (via a speed dial bin) will result in the call re- calling upon going on-hook. 19
STARPLUS@ Station User Guide OFF-HOOK PREFERENCE If your phone has been programmed for Off-Hook Preference, YOU will access an outside line. or a feature by gding off-hook or pressing the ON>OFF button. 0 While Off-Hook Preference is enabled, you may access Internal intercom dial tone by: - Pressing your pre-programmed* ICM button. LED lights steady, or - Dial your own three-digit intercom number. (Do not lift handset or press ON/OFF button before dialing intercom number). l Intercom dial tone will be heard. l You may now dial an internal station or Feature *Refer fo FLEX Button programming. Also refer to Access code. Prime FLEX Button programming. VOLUME CONTROLS There are two volume control slide switches on the front of the key telephone. Sliding the switch to the left will decrease the volume. - Left switch - voice, background music, and speakerphone. - Right switch -tone ringing volume. ,., .._ MUTE The MUTE button provides privacy during speak- - microphone, “’ ’ erphone or handset operation by disabling the l Press MUTE button while off-hook on speak- erphone or handset to activate. (MUTE button LED lights steady) . Press MUTE button again to deactivate. .,, ,,,. ,,,,,, BACKGROUND M&i& (OP- ,, To activate Background Music: TIONAL) - Press [632] on the dial pad (music is heard), pi$J+pg+pJ Or - Press pre-programmed FLEX Button.* To de-activate Background Music: - Press [632] again and music is discontinued, or - Press pre-programmed FLEX Button.’ l When you pick up the handset or press the ON/OFF button, music is discontinued auto- *Refer to FLEX Button Programming. matically.
STARPLUS@ Station User Guide SPEAKERPHONE For further references in this section where “lift handser is specified, you may also use the method ofpressing the “ON/OFF’ button, if the telephone is programmed to be a true two-way speakerphone. USiN& ACCOUNT &ODES *A FLEX button must be programmed onto your phone to use the Account Code feature. Refer to FLEX Button programming. - Press station key of desired party, Or - Press available outside line button and dial num- ber. l Speakerphone is activated. . Press ON/OFF button to end call. When connected to an outside line call: l Press pre-programmed* ACCOUNT CODE button. l Dial account code up to 12-digits. (The other party will not hear the digits being dialed). > If account code is less than 12-digits, an asterisk [%%I must be entered to return to the call. > If account code s are forced, the account code must be entered priorto dialing the outside num- ber.