Vodavi Starplus 616ex Electronic Key System Installation Manual
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STARPLUS 616EX ISSUE 2 JULY I,1987 CALL TRANSFER An outside CO line can be transferred from one keyset to another. By pressing the STATION button of the desired party, or pressing TRANS button and then dialing that station number. unscreened transfers or screened transfers with an announcement can be made. The line being transferred rungs on the keyset and gives a ftash indication to the receiving party’s keyset. Several attempts can be made to find someone at different keysets without losing the call. If a line is transferred to a busy station, it will receive muted ringing. CAMP ON (CALL WAITING) A station may alert a busy party that an outside line is on hold and waiting for them by use of the Call Waiting feature. To Camp-On a call, transfer the call to the desired busy station, then press the MSG CP.ON button twice. The called station will receive muted ring, hold flash indication on the waiting line. and a flashing “HOLD” button if the camp-on initiator is waiting to talk. The busy party can press the MSGICP.ON button, automatically placing his outside line on hold, to confer with the camp-on initiator. A station may camp-on another busy station without having a CO line connection, if desired. A CO line camped-on a station will recall the camp-on initiator if not picked up after the programmable period of time expires. Only the attendant station can camp-on to a station in the DND mode with a visual indication only. A camp-on cannot be made to a station in conference. The station designated “EXECUTIVE” in an ExecutiveSecretary pair can be camped-on only by the corresponding secretary. CO LINE GROUPING CO lines can be in one of up to six (6) groups to separate line types such as local, FX, PBX, etc. Stations are then individually assigned access to these lines and given the ability to dial on particular lines. CO RING ASSIGNMENTS CO lines are assigned to ring on a per-station basis according to system programming. Any station may be programmed to ring for any line(s) in the Day and/or during Night service. CO LINE QUEUING When CO lines are busy, stations can be placed on a list awaiting that CO line or a CO line in the same line group to become available. When a CO line becomes available, the system signals the waiting station. If the waiting station is busy when the queued CO line becomes available, the staton is placed at the bottom of the queue list. Three attempts will be made to reach a busy station before that station is dropped from the queue list. If a station doesn’t answer the que signal in 6 rings, that station will be dropped from the queue list. CONFERENCE A) ‘3 Multi-Line One (I ) internal station can engage in a conference with two (2) external parties. An external party can be dropped from the conference by pressing the CO line button of the party wishing to remain. The internal station may place the conference on HOLD by pressing the “HOLD” button. Add-on Conference Two (2) internal stations can engage in conference with one (1) external party or 3 internal parties can set up a conferences. There is no limit on the number of add-on conferences, except for the total number of CO lines connected to the system. COMMON AUDIBLE RINGING (LOUD BELL) Incoming CO line ringing of a station can be directed to Loud Bell Control contacts. There is one (1) set of dry contacts that may be assigned to a station. An external power source and ringing device is required. DIAL PULSElDTMF SIGNALING I . Each outside line can be individually programmed to provide dial pulse or tone sending. DIAL PULSE TO TONE SWITCHOVER - The signalling on a CO line can be changed from dial pulse to tone (DTMF). This allows dial pulse telephones to use common carriers which require DTMF signalling. This feature can also be stored and used with speed dial numbers. 3-3
STARPLUS 616EX ISSUE 2 JULY 1, 1987 DIRECT STATION SELECTION Sixteen (16) buttons are dedicated at each Executive and Enhanced Key Telephone for immediate signalling and connection to other stations. DSSlCO AUTOMATIC LINE SELECT A DSS or CO line can be selected by pressing the associated button and automatically place the phone in the dialing mode. CO lines will bring up dial tone and DSS stations are automatically signalled. DO NOT DISTURB (DND) Placing a keyset in DND will eliminate incoming CO line ringing, intercom calls, CO line transfers, All Call Page announcements and Camp-Ons. The attendant position can override a station in DND, except for “executive” designated stations. The corresponding “secretary” can override the “executive” DND using the Camp-On feature. The station in DND can use the telephone to make normal outgoing calls. By programming, a station can be denied this feature. EMERGENCY TRANSFER In the event of commercial power failure or central processor failure, the system will automatically connect the first 3 CO lines to preconnected single line telephones. EXCLUSIVE HOLD A line placed on exclusive hold prohibits keysets from picking up a call held by another station. EXECUTIVE/SECRETARY TRANSFER Four (4) pairs of key telephones can be designated as executive/secretary. Whenever the “executive” phone is in DND or busy, transferred CO lines and intercom calls will be directed to the “secretary” station. If the secretary station is busy, busy tone will be received by the calling party. There are three (3) combination types possible. 1 )Four (4) pairs of “Executive-Secretary” pools. 2)One (1) Executive with one-to-four Secretaries. 3)One (1) Secretary for one-to-four Executives. EXTERNAL PAGING Any station except one assigned as COS 6 can make voice paging announcements to the external paging port. Two way talkback paging is also possible FLASH The Flash button is used to re-establish dial tone or transfer a PBX call. FLEXIBLE DSS (STA) ASSIGNMENT The order of appearance of STA buttons assigned to telephones can be changed to meet customer needs. HOLD PREFERENCE This allows either exclusive hold or system hold to be the primary hold on the first depression of the hold button. INCOMING INTERCOM MODE SELECTION The key telephone user can select the method of receiving intercom calls at that station. A slide switch located on the telephone is used to select the mode. The choices are: 1) 2) 3) Tone Ringer (T) A standard tone ring notifies the party of an incoming call. The party answers by lifting the handset. Page (P) The station user receives a short tone burst and a voice announcement over the speaker. The microphone is deactivated, providing privacy. The person who is called must lift the handset to get the call or switch the selector to handsfree. Handsfree (H) The station user, upon hearing a short tone burst and voice announcement over the integrated speaker, can reply handsfree. (Basic model key telephones do not have this feature.) INTERNAL ZONE PAGE Allowed stations can make voice paging announcements to idle stations in both internal zones at the same time or to either of the two internal zones. 3-4
STARPLUS 616EX ISSUE 2 JULY I,1987 LAST NUMBER REDIAL The system automatically remembers the last number dialed even if the number was in speed dial. This number will be dialed over an outside line on command by the user. MEET ME PAGE Allows attendant or station users to call someone on the paging system. The called party then goes to the nearest telephone, dials a code and is connected to the calling party. MESSAGE WAITING A station user who calls another station and receives no answer can activate a “message waiting” lamp at that station to indicate this call. The station user who missed the call can then press his MSG/CP.ON button and ring the party leaving the message. Up to 5 messages may be left at each telephone. MUSIC ON HOLD An optional music source can be connected directly to the system to provide all held calls with music. ON-HOOK DIALING A telephone user who doesn’t have a speakerphone can place calls without lifting the handset, and monitor the call while the called party’s phone is ringing or on hold. PBX DIALING CODES Four 2 digit PBX access codes to be programmed into the system. When one of these codes is dialed, toll restriction will be applied at the digit dialed after the code was dialed. If one of the codes is not dialed, this indicates an intercom call and toll restriction does not apply. This allows the dialing of PBX extensions 100, 110, 111, etc. NIGHT SERVICE Attendant places system in night service by pressing DND button. CO lines will ring & can be answered according to system programming. PHONE BOX A phone box may be substituted for a telephone on a one for one basis. The phone box can be used to receive intercom announcements and also provide handsfree response. There is also a “call” button which will signal all stations programmed tc receive alarm ringing. (Data Field 02) One of these stations can respond to this signal by pressing the DSS button or dialing the intercom number of the phone box station. Two way conversation is then possible. The box is assigned a DSS button and when called, can respond handsfree to the call. A station can be programmed for door box by assigning COS 6 in station programming. (Data Field 01) PREFERRED LINE ANSWER A station with preferred line answer can answer any assigned ringing CO line by simply lifting the handset. PRIVATE LINE A line can be programmed as a private line. This line will be the only one to receive ringing and a flashing LED on that line. No other station can access this line. A private line can transfer calls to other stations. Night service will have no effect on these lines. REAL TIME The system clock recording time and date is protected from commercial power failure to the system and continues to function. Available with Enhanced KSU & Program Module II only. SPEAKERPHONE Both Enhanced and Executive model telephones are equipped with a unit that enables the telephone to be used handsfree in two-way conversation. STATION MESSAGE DETAIL RECORDING An optional feature allowing the system to track both incoming and outgoing, local and long distance calls as determined in programming. It is also possible to print out data base programming with this module. Available with Enhanced KSU & Program Module II only. 3-5
STARPLUS 616EX ISSUE 2 JULY 1,1987 STATION SPEED DIAL Each station can program 10 individual speed dial numbers of up to 16 digits in length. These numbers may contain pauses (#), with each 2 second pause taking up a digit. The numbers are dialed by going off-hook, pressing the SPEED button and dialing the bin number 00-09 where the number is stored. SYSTEM SPEED DIAL 6 Forty (40) numbers can be programmed as system speed dial numbers. The numbers can be up to 16 digits in length, with pauses taking up digit space. The numbers are dialed by lifting the handset, pressing the SPEED button and dialing the 2 digit bin number (1 O-49). The last 20 speed dial bins are not monitored by toll restriction. The system speed numbers are entered at the programming station (station 01). TOLL RESTRICTION Each station in the system is programmed with a “class of service” level that defines the type of toll restriction that is assigned to that station. VOLUME CONTROLS Each keyset user can adjust both speaker and ring volume independently by using the two (2) volume controls located on the right side of the keyset. WALL TELEPHONE Any keyset can be adapted for wall mounting. The wall mount kit must be provided for wall mounting. 3-6
STARPLUS 616EX ISSUE 2 JULY I,1987 400 INSTALLATION 400.1 SITE PLANNING The STARPLUS 6 16EX Electronic Key Telephone System, like most electronic office equipment, should not be subjected to harsh environmental conditions. To assure easy servicing and reliable operation, several factors must be considered when planning the system installation. Always consider the following BEFORE installing the KSU and wiring: 4 B) Cl ‘3 El F) G) HI 1) The KSU is designed for wall-mounting only. The internal power supply operates with 1 17 VAC, 60 Hz, single-phase electricity. A 3-wire (parallel blade with ground) receptacle must be provided on a dedicated, separately fused 15 AMP circuit. Location(s) of telephone conduits or cable runs. The KSU should be within 25 feet of the telephone company (TELCO) RJl 1 C. The KSU should be centrally located and assurances should be made to stay within prescribed cable lengths. 800 ft. 26 AWG Twisted pair Cable 1200 ft. 24 AWG Twisted pair Cable 1500 ft. 22 AWG Twisted pair Cable A well ventilated area having a recommended temperature range of 60 to 80 degrees Fahrenheit, and a humidity range of 5 to 95% (non condensing). Accessibility of KSU for servicing and lighting. Protection from flooding, flammable materials, excessive dust and vibration. Proximity of radio transmitting equipment, arc-welding devices, copying machines and other electrical equipment that are capable of generating electrical interferences. Access to a good earth ground such as a metallic COLD water pipe. Inspect the pipe for non-metallic joints. 400.2 UNPACKING THE 616EX KSU Remove the KSU from the shipping carton and place it on a level working surface, face up. Inspect the KSU for physical damage. The KSU has no serviceable parts. 400.3 KSU GROUNDING To ensure that the system will operate properly. a good earth ground is recommended. A metallic COLD water pipe will usually provide a reliable ground path. Carefully check that the pipe does not contain insulated joints that could isolate the ground. In the absence of the cold water pipe, a ground rod or other source may be used. A No. 8 AWG copper wire should be used between the ground source and the KSU. THE GROUND WIRE SHOULD BE KEPT AS SHORT AS POSSIBLE AND CAN BE CONNECTED TO THE GROUND LUG LOCATED ON THE SIDE OF THE KSU. (Figure 2.3) 400.4 KSU INSTALLATION A) 4 Cl D) The KSU is designed for wall mounting only. The KSU should NOT be mounted directly on a masonry surface. If the KSU is to be mounted on a masonry surface, a wooden backboard of sufficient size should be attached to the wall and the KSU mounted on the backboard. Mount the KSU on the backboard using four fasteners. (The fasteners should be selected carefully so as to be capable of supporting the KSU.) (Refer to Sec. 200.4 for KSU dimensions.) Install the ground using an insulated 8 AWG copper wire. Attach one end to the grounding lug on the side of the KSU cabinet and fasten the other end to a good earth ground (Refer to Figure 2.3-KSU layout). The KSU power supply is located within the KSU. Because the KSU is a sealed unit, all electrical connectiohs are provided externally. The power cord exits the KSU on the right side. Also on the right side is a fuse holder that contains a 0.7 Amp. slow-blow fuse. Power for the system is distributed internally (Refer to Figure 2.2 & 2.3). : 4-l
STARPLUS 616EX ISSUE 2 JULY 1,1987 El The power cord should not be used with a 3-wire-2-wire plug adapter. A power line surge protector should be used to protect the power supply from electrical surges. The surge protector should be installed in accordance with the manufacturer’s instructions and applicable local electrical codes. WARNING: DO NOT PLUG IN THE POWER CORD AT THIS TIME. 400.5 KSU CABLING Two (2) Amphenol-type connectors are provided on the left side of the KSU (Refer to Figure 2.2). On the right edge of the front surface are the RJl 1 C connectors which are for CO lines. On the left side surface of the 616EX KSU are two connectors marked J-l and J-2. The J-l connector is located just below the J-2 connector. J-i and J-2 require 180 degree male ended plug cables for proper attachment. When connecting cable tails to the KSU, make sure the designation on the AMP hood matches the designation at the connector’s input on the KSU. After plugging in the required cables, a “horse shoe” fastener should be placed around the mated AMP connectors to secure the cable to the KSU connector. Verify that the wires are properly cross-connected. Observe the telephone standard wiring color codes whenever possible. Some points to be aware of while running the key telephone cabling are: Cabling should be routed to avoid flourescent light fixtures, electric motors and generators, welding equipment and radio transmitters. Additionally, care should be taken to avoid hot locations such as steam pipes and furnaces, and areas where wiring is subject to abrasion. CAUTION It is NOT recommended that power be applied to the system during the cable termination process. 400.6 LIGHTNING PROTECTION The 616EX should have central office lines protected with proper lightning surge arrestors. The central office lines are exposed to damaging surges induced by direct or non-direct lightning strikes. The protection should contain a complement of 3-element gas discharge tubes which ground high potential surges, and associated circuits to absorb and filter lower-level surge potentials. Care should be taken to ensure that not more than one set of protectors be installed on central office lines at installtion premises, Improper installation of line protection can present a serious safety hazard. 400.7 KEY TELEPHONE INSTALLATION A maximum of sixteen (16) key telephones may be installed with the 616EX Key System. Each key telephone requires 2 pair (4 wires) for proper wiring. It is recommended that 3 pair twisted pair cable be used to connect the telephones to the system on a “home run” basis. The telephone end of the cable should be terminated on a modular jack. At the MDF end of the home run, the cable should be terminated on a separate station connecting block (66Ml-50) for cross connection to the “J” cables. This method of cabling will allow for easy isolation of station equipment during trouble shooting procedures. 400.8 WALL MOUNT KIT INSTALLATION All connections to the Key Telephones are fully modular. To wall mount the Key Telephone, it is necessary to have one Wall Mount Kit and one (1) 630-A type modular wall mount jack assembly equipped with two mounting lugs. A) W C) Remove the mounting cord from the telephone. This cord will no longer be needed. Substitute the short modular cord on the wall mount baseplate for the mounting cord removed in A above. Rotate the plastic number retainer upwards to expose the screw underneath. Remove the screw and slide the cover plate under the number retainer towards the hookswitch.
STARPLUS 616EX ISSUE 2 JULY I,1987 Q El F) G) Replace the cover plate with the handset retainer tab that is mounted in the wall mount base plate, and secure with the screw from C above. Rotate the plastic number retainer downwards and snap into place. Align the mounting tab on the outer edges of the wall mount base with the holes on the key telephone base. Snap shut and fasten with the screw. The telephone can now be mounted to the wall by mating the two keyhole slots on the baseplate with the lugs on the modular cover assembly. Check to make sure that the modular connector on the baseplate has a firm connection with the connection on the wall jack. (Figure 4.1) 400.9 PHONE BOX INSTALLATION The 6 16EX Phone Box can make calls to preassigned stations as well as receive intercom calls. The unit should be located in weather protected areas where paging or monitoring is required. The Phone Box consists of a top housing and bottom mounting plate. The top housing has a speaker, mjcrophone, wire terminals and electronic circuitry. The housings are separated by inserting a thin, flat-edged tool at the bottom rim of the assembly. By pressing inwards on the recessed retaining tab, the assembly will open. The connection of the Phone Box(es) to the KSU is identical to that of the key telephone. Refer to Sec. 400.6. The bottom plate of the Phone Box assembly is fastened to the wall by mounting with customer supplied No. 8 or larger pan head screws. The cable is routed through the cable-entry holes provided on the bottom plate and is connected to the screw terminal strip on the upper housing. Four (4) screw terminals are identified by wire color on the silk- screened printed circuit board to correspond with the wiring sequence at the punchdown connector at the MDF. The slack wiring should be pulled back through the bottom mounting plate and the top housing snapped shut. Refer to Sec. 500.6 (station class of service) to program phone boxes. 400.10 EXTERNAL MUSIC SOURCE MUSIC-ON-HOLD, as well as BACKGROUND MUSIC can be connected using a customer provided tuner, tape deck, etc. Separate Music-on-Hold and background music volume adjustments are provided on the KSU. (Figure 2.3) Background Music (BGM) levels are also adjustable at each key telephone set. Connections are made on the J-l connector, the MOH pair. (Table 4-2) If background music is desired, go to Section 500 (programming), Data Field 21 and enable background music. 400.11 ALARM INSTALLATION The 616EX system may be used to transmit an alarm signal to each station (except phone boxes) in the system. When activated by an external alarm system, a continuous tone is transmitted to the station speakers. Leads from the external alarm are connected to the 616 terminals ALMT and ALMR (Figure 4.3). See Section 500.7 for programming Alarm states. After the alarm has sounded, the system must be reset by first clearing the alarm condition on the external system and then lifting the handset at any station programmed to receive alarm and dialing 9. 400.12 BATTERY BACK-UP The STARPLUS 616EX can be fully supported for complete operation during a power failure. An externally provided 24 VDC battery package (gel type) and float charger is required. A convenient plug for battery connection is located on the left side of the KSU. (See Figure 2.2). Table 4-1 provides examples of recommended battery sizes for 2, 4 and 8 hour back-up at various system sizes. 4-3
STARPLUS 616EX ISSUE 2 JULY I,1987 BATTERY BACK UP UNIT (BBU) I. INTRODUCTION The BBU houses two 12 V batteries connected in series which provide 24 V of DC power. The BBU also contains an AC input cord which provides charging power when the batteries are not in use. Batteries are NOT included. 6 A 10” 14 gauge jumper wire is provided for interconnection of the two 12 V batteries. Four adapter wires (approx. 2”) are provided for matching the exact battery terminal size. A plastic tie wrap is provided for securing the batteries once installed. The BBU is approved for use only with the Globe battery, model GC 1290 rated at 9.0 amp hours; and the Power Sonic, model PS-12240 rated at 24 amp hours. These batteries may be obtained by calling your local telecommunications supply house or calling the manufacturer direct and asking for the nearest distributor. II. DESCRIPTION A. Capacity The following table shows the approximate times for a fully charged supply to reach 90% voltage under different load conditions. TABLE A-GLOBE BATTERY Discharge Current vs Time Current vs Time 5 amps 1 hr 2.5 amps 2 hr 30 min 1 amps 7 hr 30 min .5 amp 18 hr .325 amp 20+ hr TABLE B-POWER SONIC BATTERY Discharge Current vs Time Current vs Time 5 amps 4 hrs 2.5 amps 8 hrs 1 amp 20 hrs NOTE: All electronic key systems will begin to operate intermittantly below a certain input voltage. Typically reliable operation will be maintained to 90% of full voltage. B. C. D. F. Ill. A. B. Dimensions 8” high, 13.5” wide, 7.75” deep Weight without batteries: 11 lb. Specifications - Output fused at 3.2 A, 250 V - Current limited, constant voltage charger - Gel type batteries - Charger float voltage is 27.6 V - Cut off voltage point is 21 V Power Requirements Input 117 VAC, 60 Hz Fused at 0.5 A, 250 V Environment Temperature: 0’ - 50 o C Humidity: 0 - 95?b INSTALLATION Introduction These instructions cover installation procedures for the BBU. See Figure 2.2 for the location of the input socket. The input socket of the key system must be a female Mate-N-Lok type connector. Installation Checklist The following items are required to install the BBU: 1 BBU with wire kit (5 wires) and tie wrap 4 No 12 panhead screws (if wall mounted) Screwdriver Backboard or wall shelf if applicable , 4-4
STARPLUS 616EX ISSUE 2 JULY I,1987 C. Mounting 1. The BBU must be located within 6’ of an AC receptacle and 3’ of the KSU. 2. The BBU can be placed on a wall shelf or it can be wall mounted. 3. To wall mount the BBU: -The BBU is designed to be mounted on a backboard, either the backboard the KSU is mounted on or one specifically for the BBU. - Mark for screw placement, either by measuring (the 2 top keyhole mounting slots are 8%” on center) or by placing the BBU against the backboard (before installing batteries) and marking the location of the 2 slots. -Partially insert 2 No. 12 panhead sheet metal screws into the backboard. - Suspend the BBU on these 2 screws. The large section of the keyhole will allow the unit to easily pass over the screwhead. -Slowly lower the BBU so the small section of the keyhole is directly behind the screwhead. -Tighten each screw so the unit fits snugly against the backboard. - Insert 2 more screws into the bottom of the BBU where 2 more keyhole mounting slots are located. D. Connections 1. Remove the BBU cover by turning the 4 screw locks and lifting the cover. 2. Install the two 12 V DC batteries in the battery compartment. Thread the plastic tie wrap through the vent holes in the side of the battery compartment and fasten around both batteries. Cinch the tie wrap tight. 3. Connect one of the adapter wires to the black 10” jumper wire. Now install this jumper wire assembly between the NEG ( - ) terminal of battery 1 and the POS (+) terminal of battery 2. 4. Connect another adapter wire to the BBU red battery wire. Now connect this wire to the POS (+) terminal of battery 1. 5. 6. 7. Connect the BBU black battery wire to the NEG (- ) terminal of Battery 2. Make sure the key system being connected is turned on. Then connect the BBU DC output cable to the battery input of the key system KSU. Make sure the BBU power switch is in the OFF position. Then plug in the AC power cord. 8. Turn the power switch on the BBU to ON. Installation of the BBU is now complete. IV. GENERAL INFORMATION There is a “power on” LED which is lit when the supply is connected ta the AC power source. There is also a “battery” LED which is lit when the battery back up is in use. The BBU is a filtered battery back up power supply. Both input and output are fuse protected. The charger circuit is floating with respect to ground. The charging circuit provides a constant voltage and is current limited to 350 milliamps to the 2 gel cells. V. MAINTENANCE In order to ensure proper operation of the battery supply, the following operation should be performed once a month: - Unplug the key system and the battery back up unit from the AC power to allow operation from the batteries for 15 minutes. -Plug the key system and BBU power cord back into the AC outlet. VI. TROUBLESHOOTING When trouble is reported, verify that AC power is being supplied to the unit and that there are no blown fuses. Check the LED‘S TO SEE IF THEY are lit. Assistance in trouble shooting is available from the factory. When calling you should have a VOM and a test set available and be calling from the job site. Call l-800-843-4863. 4-5
STARPLUS 616EX ISSUE 2 JULY 1,1987 TABLE 4-I A-GLOBE BATTERY 1 CONFIGURATION 1x2 2x4 3x6 3x8 6x12 6x16 I AMP DRAW 0.5 AMP 0.7 AMP 1 AMP 1.4 AMP 2 AMPS 2.8 AMPS / * APPROX I BACK UP TIME 18 HRS 12 HRS 7.5 HRS 5 HRS 3.3 HRS 2 HRS j I B-POWER SONIC BATTERY L CONFIGURATION 1x2 2x4 3x6 3x8 / - 6x12 6x16 1 4.- -_i AMP DRAW 0.5 AMP 0.7 AMP 1 AMP 1.4 AMP 2 AMPS 2.8 AMPS t l APPROX BACK UP TIME 20+ HRS 20+ HRS 20 HRS 15 HRS 12 HRS 8 HRS NOTE: Approximate back-up times depict maximum current draw. Actual back-up times will vary depending on system use and ambient temperatures. D + c 0 0 0 D - + CP 24 VDC - Low Voltage Plug Outputs Battery Compartment Red (+) BLK (-) d + Batt 1 D Jumper + cl Batt 2 - 4-6