Vodavi Starplus 616ex Electronic Key System Installation Manual
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STARPLUS 616EX ISSUE 2 JULY I,1987 TABLE OF CONTENTS SECTION 100 INTRODUCTION PAGE 100.1 PURPOSE..............................................l-l 100.2 REGULATORY INFORMATION (FCC) . . . . . . . . . . . . . . l-l SECTION 200 200.1 200.2 200.3 200.4 GENERAL DESCRIPTION TECHNOLOGY..........................................2- 1 CAPAClTY..............................................2- 2 SYSTEM COMPONENTS ................................ .2-2 SYSTEM SPECIFICATIONS. .............................. .2-3 SECTION 300 300.1 FEATURE DESCRIPTION ALPHABETICAL LISTING OF FEATURES. . . . . .3-2 SECTION 400 400.1 400.2 400.3 400.4 400.5 400.6 400.7 400.8 400.9 400.10 400.11 400.12 400.13 400.14 400.15 400.16 400.17 400.18 INSTALLATION SITE PLANNING ........................................ .4-l UNPACKING THE 616EX KSU ........................... .4-l KSU GROUNDlNG.......................................4- 1 KSU INSTALLATION ..................................... .4-l KSU CABLING ......................................... .4-2 LIGHTNING PROTECTION ................................ 4-2 KEY TELEPHONE INSTALLATION ......................... .4-2 WALL MOUNT KIT INSTALLATION ........................ .4-2 PHONE BOX INSTALLATION .............................. 4-3 EXTERNAL MUSIC SOURCE .............................. 4-3 ALARM INSTALLATION ................................... 4-3 BAlTERY BACK-UP. ..................................... 4-3 EXTERNAL PAGING. ..................................... 4-7 LOUD BELL CONTROL. .................................. 4-7 EMERGENCY TRANSFER ................................ 4-7 HEADSET INSTALLATION. ................................ 4-7 MINI PRINTER INSTALLATION. ............................ 4-8 INSTALLATION AND POWER-UP CHECKLIST ............... 4-8 I
STARPLUS 6’16EX ISSUE 2 JULY I,1987 SECTION 500 500.1 500.2 500.3 500.4 500.5 500.6 500.7 500.8 500.9 500.10 500.11 500.12 500.13 500.14 500.15 500.16 500.17 500.18 500.19 500.20 500.21 500.22 500.23 500.24 500.25 500.26 500.27 500.28 500.29 500.30 500.31 500.32 500.33 SECTION 600 600.1 600.2 600.3 600.4 CUSTOMER DATA BASE PROGRAMMING PAGE INTRODUCTION ........................................ 5-l CUSTOMER DATA WORKSHEET ......................... 5-2 DATA BASE FIELDS. .................................... 5-2 PROGRAM MODE ENTRY ............................... 5-2 SYSTEM INITIALIZATION. ................................ 5-2 STATION CLASS OF SERVICE. .......................... 5-4 STATION DATA ......................................... 5-4 STA ASSIGNMENTS .................................... 5-5 CO LINE ACCESS. ..................................... 5-6 PAGINGGROUP.. ..................................... 5-6 CO LINE GROUPS. ..................................... 5-6 CO LINE PROGRAMMING ............................... 5-7 CO LINE RINGING- DAY ................................ 5-7 CO LINE RINGING - NIGHT .............................. 5-8 FLASH TIMER ......................................... 5-8 CO RING DETECT. ..................................... 5-8 DIAL PULSE. .......................................... 5-8 SYSTEM CONFIGURATION .............................. 5-10 SYSTEM TIMERS. ...................................... 5-l 1 EXECUTIVE/SECRETARY ASSIGNMENTS. ................. 5-l 2 LOUD BELL CONTROL. ................................. 5-l 2 PBX DIALING CODES ................................... 5-l 2 ATTENDANT POSITION ................................. 5- 12 CALL FORWARD PRESET ............................... 5-l 3 CONFERENCE TIMER .................................. 5-l 3 SMDR.. .............................................. 5-13 SMDRiBAUD RATE ..................................... 5-l 4 DATA BASE PRINTOUT. ................................. 5-l 4 TOLL RESTRICTION TABLES ............................ 5-l 7 STATION SPEED DIAL. .................................. 5-l 8 DIAL PULSE TO TONE SWITCHOVER. .................... 5-l 8 FLASH WITH SPEED DIAL ............................... 5-l 8 NIGHT SERVICE ....................................... 5-l 8 FUNCTIONAL TEST PROCEDURES PRELIMINARY CHECKLIST .............................. 6-l KEY STATION TESTING ................................. 6-l INTERCOM FUNCTIONS TEST ........................... 6-3 CO LINE FUNCTIONS TEST. ............................. 6-5 II
STARPLUS 616EX ISSUE 2 JULY 1,1987 SECTION 700 700.1 700.2 700.3 700.4 700.5 700.6 700.7 700.8 700.9 700.10 700.11 700.12 700.13 700.14 MAINTENANCE AND TROUBLE SHOOTING GENERAL INFORMATION. .................... INTRODUCTION. ............................ PREVENTIVE MAINTENANCE ................. TEST EQUIPMENT AND TOOLS ............... SPARE PARTS .............................. FIELD SERVICE ENGINEERING. ............... TROUBLE SHOOTING PROCEDURES .......... FAULT CLASSIFICATION ..................... SYSTEM FAILURE. .......................... POWER FAILURES .......................... KEY TELEPHONE FAILURES .................. CO/PBX LINE FAILURES. ..................... FEATURE OPERATION FAILURES ............. SUMMARY OF FAULT CONDITIONS ........... INDEX OF FIGURES FIGURE 1.1 FIGURE 1.2 FIGURE 2.1 FIGURE 2.2 FIGURE 2.3 FIGURE 4.1 FIGURE 4.2 FIGURE 4.3 FIGURE 4.4 FIGURE 5.1 FIGURE 7.1 STARPLUS KEY TELEPHONE. ................. STARPLUS KEY TELEPHONE. ................. STARPLUS 616 SYSTEM WITH ALL EXTERNAL CONNECTIONS .......... KEY SERVICE UNIT-LEFT SIDE ................ KEY SERVICE UNIT-RIGHT SIDE ............... TYPE 630 WALL MOUNT JACK. ............... PROCESSOR OR POWER FAILURE TRANSFER. EXTERNAL CONNECTIONS. ................... RS- 232C CONNECTIONS. .................... TOLL RESTRICTION FLOW CHART. ............ STARPLUS SYSTEM BLOCK DIAGRAM ......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-l . 7-l . 7-1 . 7-1 . 7-1 . 7-l .7-l 7-l 7-2 . 7-2 . 7-2 . 7-2 . 7-2 7-4 PAGE . . l-2 . . 1-3 . 2-7 . . 2-8 . . 2-9 . 4-l 1 . . 4-12 ’ 4-13 . .4-8 . .5-19 . . 7-3
STARPLUS 616EX ISSUE 2 JULY I,1987 INDEX OF TABLES PAGE TABLE 3-l TABLE 4-1 TABLE 4-2 TAGLE 4-3 TABLE 5-1 TABLE 5-2 TABLE 5-3 TAELE 5-4 TABLE 5-5 TABLE 7-l FEATURE INDEX. ...................................... .3-l GEL-TYPE BAlTERY AMP. HOUR REQUIREMENTS. ......... 4-6 J-l CONNECTING BLOCK LAYOUT ....................... .4-9 J-2 CONNECTING BLOCK LAYOUT ........................ 4-10 DATA FIELDS AND DEFAULT VALUES ..................... .5-3 ACCESS AND RINGING - DAY. ........................... .5-9 ACCESS AND RINGING - NIGHT. ................. : ....... .5-9 NUMBERING PLAN ..................................... .5-l 8 DATA BASE PRINTOUT. .................................. 5-l 5 POWER TEST. ......................................... .7-l 4 IV
STARPLUS 616EX ISSUE 2 JULY I,1987 616 EX ISWE CONTROL ISSUE DATE CHANGE 1 MAR 87 First draft. 1 MAY 87 Addition of background music to programming, change in programming of message wait reminder tone, 1 JUL 87 ISSUE 2 - Add BBU installation, mini-printer installation.
STARPLUS 616EX ISSUE 2 JULY I,1987 100 INTRODUCTION 100.1. PURPOSE This manual provides the information necessary to program, install, operate and maintain the STARPLUS 6 16EX Key Telephone System. 100.2 REGULATORY INFORMATION (FCC) The Federal Communications Commission (FCC) has established rules which allow the direct connection of the STARPLUS 616EX Key Telephone System to the telephone network. Certain actions must be undertaken or understood before the connection of customer provided equipment is completed. A. B. TELCO NOTIFICATION Before connecting the STARPLUS 616EX Key Telephone System to the telephone network, the local serving telephone company must be given advance notice of intention to use customer provided equipment (CPE) and provided with the following information: 1. 2. 3. 4. The telephone numbers to be connected to the system. The FCC Registration Number located on the Key Service Unit (KSU). DLP82V-72088-KF-E The Ringer Equivalence Number also located on the Key Service Unit (KSU). 0.2A The USOC jack required for direct interconnection with the telephone network. RJl lC INCIDENCE OF HARM If the telephone company determines that the customer provided equipment (CPE) is faulty and possibly causing harm or interruption to the telephone network, it should be disconnected until repair can be effected. If this is not done, the telephone company may temporarily disconnect service. C. D. E. F. CHANGES IN SERVICE The local telephone company may make changes in its communications facilities or procedures. If these changes should affect the use of the 616EX or compatibility with the network, the the telephone company must give written notice to the user to allow uninterrupted service. MAINTENANCE LIMITATIONS Maintenance on the 616EX Key Telephone System is to be performed only by the manufacturer or its authorized agent. The user may may not make any changes and/or repairs except as specifically noted in this manual. If unauthorized alterations or repairs are performed, any remaining warranty may be voided. NOTICE OF COMPLIANCE The 616EX Key Telephone complies with rules regarding radiation and radio frequency emission by Class A computing devices. In accordance with FCC Standard 15 (Subpart J) the following information must be supplied to the end user: “WARNING This equipment generates and uses R.F. energy, and if not installed and used in accordance with the Instruction Manual, it may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device, pursuant to Subpart J of Part 15 of the FCC Rules, which are designed to provide reasonable protection against such interference, when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his own expense, will be required to take whatever measures may be required to correct the interference.” HEARING AID COMPATIBILITY The 616EX Key Telephone is Hearing Aid Compatible, as defined in Section 68.316 of Part 68 FCC Rules. l-l
STARPLUS 616EX ISSUE 2 JULY I,1987 BASIC MODEL ENHANCED STARPLUS KEY TELEPHONE FIGURE 1.1 l-2
STARPLUS 616EX ISSUE 2 JULY I,1987 EXECUTIVE MODEb ‘ STARPLUS KEY TELEPHONE FIGURE 1.2 l-3
STARPLUS 616EX ISSUE 2 JULY 1, 1987 200 GENERAL DESCRIPTION 200.1 TECHNOLOGY The STARPLUS 616EX Key Telephone System is a microprocessor controlled, solid state electronic switch which distributes communications in a non-blocking format. All control, switching and inter-face circuitry is condensed onto a single printed circuit board (PCB) located inside the key service unit (KSU). Switching is accomplished through a solid state crosspoint matrix that provides voice path connecticns for six (6) central office lines, sixteen (16) key te!ephones and eight (8) intercom channels. The central microprocessor is a Z-80 and controls the crosspoints and central office line relays. It also controls communications oetween slave microprocessors located in each key telephone. The 616EX KSU contains all system memory which is composed of 16K of Read Only Memory (ROM) and 4K of Random Access Memory (RAM). The RAM is subdivided so that 2K is used 2.s CPU working area and 2K is used for customer data base The customer data base memory is protected from loss by a long life lithium battery. A Program Module contains the operating instructions for the system. This module can be easily removed and replaced which allows for upgrading software features. The system power is regulated by a switching power supply. This technology provides high efficiency with low heat. A shielded transformer converts the 1 17 VAC into logic voltages on a separate power supply PCB, mounted within the KSU cabinet. Each key telephone contains a microprocessor and circuitry to monitor button activity and control lamp (LED) indications. A built in speaker permits voice or tone calling to the station. Executive and Enhanced model telephones have a Busy Lamp Field (BLF) to monitor station activity in the system. Basic, Enhanced and Executive model key telephone sets are all equipped with eight (8) function buttons and six (6) CO line buttons. In addition Enhanced and Executive model phones are equipped with sixteen (16) Direct Station Selection (DSS) buttons and the Executive telephone is equipped with an LCD as standard equipment. A three-position slide switch is provided for easy selection of INTERCOM signaling modes, along with separate tone ringing and voice volume controls. For emergency applications, a stand-alone battery assembly may be connected to the battery charging output terminals on the 6! 6EX KSU. This retains system power in the event of commercial power failure. The system offers automatic cut-thru of central office lines to optionally provided single line telephones. These instruments can make and receive calls during a commercial AC power outage or following a CPU failure. 2-l