Vodavi Pathfinder Voice Processing System User Guide

							26 Personal Note Pad [2]
Personal Options [8]
To Access Personal Options -- Press [8] at the PathFinder main menu to 
hear the various Personal Options available.
Select
time
period
Greeting Options
[1] Hear Greeting
[2] Re-record
[3] Erase
[4] Activate*
[5] Deactivate*       (*Temp. & Other Greetings only)
   Edit Greeting Edit Password Edit Name Delete a Sent Message
Other Greetings
[1] Internal
[2] Busy
[3] Time Sensitive [1] Stand. Greeting
[2] Temp. Greeting
[8] Other Greetings[1] Hear Name
[2] Record
[3] Delete
[#] Finished Enter new password, 
then press [#] …
or press [#] to
leave as is
1
2
3
4



      
 	 
 
Enter Mbx number, 
then press [#] …
or press [#] to 
leave as is 
						

							Greeting [1] 27
Personal Options [8]

	

The mailbox greeting is a message from you that callers hear when 
they reach your mailbox. It usually tells callers that you are not 
available and instructs them to leave a message. PathFinder supports 
three types of greetings as described.

		

The standard greeting is a generic greeting played when your 
mailbox is reached by a caller. A typical personalized standard 
greeting might sound like this:
You have reached Beth Williams. Please leave your name, number, 
and a short message, and I’ll get back to you.
	
		

A temporary greeting can be used whenever your greeting needs to 
be changed on a temporary basis. Use the temporary greeting for 
extended periods of absence from the office, such as business trips or 
vacations, to inform callers that you will be away from your desk for a 
period of time.
	
		

1. Log on to PathFinder (refer to “Logging On” on page 3).
2. Press [8] to change personal options.
3. Press [1] to edit greeting.
4. Select the greeting to edit:
[1] = Standard Greeting
[2] = Temporary Greeting
[8] = Other Greetings (refer to “Other Greetings” on page 28)
When recording your greeting, you can review and edit 
it until you are satisfied with how it sounds. 
						

							28 Greeting [1]
Personal Options [8]
5. Edit the greeting, using the following menu options:
[1] = Hear Greeting
[2] = Re-Record the Greeting
[3] = Erase the Greeting
[4] = Activate ( Temporary or Other Greetings only)
[5] = Deactivate ( Temporary or Other Greetings only)
			

You can customize your greeting based on the following parameters:
Time Sensitive Greetings -- can be set to play during certain 
PathFinder-defined time periods, such as:

Different times during the day

After hours

Weekends

Holidays
Time periods are set by your System Administrator. To find out what 
time settings are available, contact your System Administrator.
To deactivate your Temporary Greeting, erase it. If 
you erase your Standard Greeting, a default system 
greeting (giving your mailbox number) plays for 
callers.
[1] = Internal Greeting heard only by other PathFinder users when 
they reach your mailbox.
[2] = Busy Greeting plays only while you are using your phone 
and Supervised Transfers have been enabled.
[3] = Time Sensitive 
Greetingsused to assign different greetings to different 
time periods.
Not all PathFinde r implementations support internal 
greetings. Please consult your System Administrator for 
more information. 
						

							Password [2] 29
Personal Options [8]

	

To keep your messages confidential and prevent unauthorized use of 
your mailbox, use a mailbox password. Change your password 
periodically to help maintain privacy or as often as you like.
Passwords are typically four-digit numbers. If you forget your mailbox 
password, your System Administrator can reset it for you.

	



A password should be easy to remember, but not easy for someone 
else to discover.

The last four digits of your best friend’s home phone number or 
your favorite uncle’s birth date ARE good passwords.

Consecutive or duplicate numbers are NOT good passwords.
Example … [1] + [2] + [3] + [4] or [5] + [5] + [5] + [5].

Using the keypad to spell out a word that is meaningful only to 
you also works well.



1. Log on to PathFinder (refer to “Logging On” on page 3).
2. Press [8] to change personal options.
3. Press [2] to edit mailbox password.
4. Choose from these options when editing your mailbox password:
[1] = Review password
[2] = Record a new password 
						

							30 Mailbox Name [3]
Personal Options [8]

	
Recording your name provides a personalized identity for your 
mailbox. When callers leave messages, they hear something similar to 
the following: “Message has been sent to Jeff Brown.” 
This confirms that messages have been sent to the correct person. 
If a name is not recorded for a mailbox, callers will hear the following: 
“Message has been sent to Mailbox 1234.”



1. Log on to PathFinder (refer to “Logging On” on page 3).
2. Press [8] to change personal options.
3. Press [3] to edit mailbox name.
4. Choose from these options when editing your mailbox name:
[1] = Hear the current mailbox name
[2] = Record a new mailbox name
	
You have the option of deleting a message that you have sent, as 
long as the message has not yet been saved or deleted.



	




To delete a message that has been sent, perform the following steps:
1. Log on to PathFinder (refer to “Logging On” on page 3).
2. Press [8] to change personal options.
3. Press [4] to delete sent messages.
4. Enter mailbox number where you sent the message and press [#].
5. As PathFinder plays each sent message, press either [#] to retain 
the message or [3] to delete it.
If you press [3] to delete a message … you must then press either 
[#] to confirm deletion or [3] to abort deletion.
You can leave messages untouched by pressing 
only [#] (without entering a mailbox number first). 
						

							Other Options [8] 31
Personal Options [8]

	
As a mailbox owner, you have control over certain additional options 
and features, including the following:

Message Notification

Mailbox State

Personal Distribution Lists

Guest Mailboxes





1. Log on to PathFinder (refer to “Logging On” on page 3).
2. Press [8] to change personal options.
3. Press [8] to edit Other Options.
4. The following Other Options can be changed:
[1] = Alter message notification settings (refer to “Notification 
Options” on page 33)
[2] = Change mailbox state (refer to “Mailbox State” on page 34)
[3] = Edit personal lists (refer to “Personal Distribution Lists” on 
page 35)
[4] = Administer guest mailboxes (refer to “Guest Mailboxes” on 
page 36).
At the PathFinder main menu, press [8] to hear the various 
Personal Options available. 
						

							32 Other Options [8]
Personal Options [8]
To Access Other Personal Options -- Press [8] at the PathFinder main 
menu to hear the Other Personal Options available.
Standard Notification[1] Hear Current Setting
[3] Immediate Only
[4] Enter Notification Time
[5] Outside Number“Mailbox is set to …”
[1] Turn Greeting Off
[4] Forward to Mailbox
[5] Forward to Ext.
[6] Forward to Menu
[7] Forward to Module
[8] Turn Mailbox Off
Enter List Number
Edit List
[1] Review/Modify Entries
[2] Add Entries
[3] Delete Entries
Edit Other Options
[1]   Notification Setting[2]   Mailbox State[3]   Distribution List[4]   Guest Mailbox
[1] Review/Modify a List
[2] Create a New List
[3] Delete a List
[#] Finished
[2] Create Guest Mbx
[4] Edit Greeting



      
 	 
 
8 
						

							Other Options [8] 33
Personal Options [8]

	

Message notification instructs PathFinder how and where to contact 
you when a new message is received. This can include sending 
notification by dialing an alternate telephone number or by 
activating a paging device.
If you are unavailable, PathFinder will periodically redial the 
notification number until you receive the message. This number can 
be an internal extension, outside phone number, or digital pager.  
To Change Message Notification:
1. Log on to PathFinder (refer to “Logging On” on page 3).
2. Press [8] to change personal options.
3. Press [8] to edit Other Options.
4. Press [1] to change Notification.
5. Select from these options when altering message notification:
You can access your messages manually at any time. 
However, you may want to activate Notification if you are 
expecting an important message or plan to be out of the 
office at an unusual time.
[1] = Listen to the 
current mailbox settingsTells you what the current notification 
settings are.
[2] = Turn notification off Disables this feature. PathFinder does not 
notify you of new messages. Only available 
if notification previously has been activated.
[3] = Immediately notify 
of new messagesPathFinder notifies you immediately of new 
messages. Only available if notification has 
been turned off.
[4] = Enter a specific 
notification timeSets a time at which PathFinder notifies you 
of new messages.
[5] = Set notification to 
an outside numberSets the number where PathFinder can 
attempt to reach you to deliver messages. 
Do not set the notification number to your own 
extension number! Otherwise, PathFinder may leave 
countless messages in your mailbox telling you that 
you have new messages. 
						

							34 Other Options [8]
Personal Options [8]

	
The mailbox state determines how PathFinder processes a call when 
someone tries to leave a message. Typically, PathFinder plays your 
personal greeting and prompts the caller to leave a message. 
However, several other options allow the call to be processed in 
different ways.
To Change a Mailbox State:
1. Log on to PathFinder (refer to “Logging On” on page 3).
2. Press [8] to change personal options.
3. Press [8] to edit Other Options.
4. Press [2] to change the mailbox state.
5. Choose from these options when changing your mailbox state:
[1] = Turn greeting off Takes a message without playing a mailbox 
greeting. This is available only if greeting is 
currently turned on.
[2] = Turn greeting on Plays mailbox greeting before taking a 
message. This is available only if greeting is 
currently turned off.
[3] = Take messages 
in the mailboxCancel any forwarding options and begin 
recording messages in the mailbox.
[4] = Forward to a 
mailboxTransfers the call to a mailbox (not an 
extension) other than your own.
[5] = Forward to an 
extensionTransfers the call to another person’s 
extension instead of leaving a message in 
your mailbox.
[6] = Forward to a 
menuTransfers the caller to a custom-designed 
menu. Contact your System Administrator 
about forwarding calls to a menu.
[7] = Forward to a 
moduleTransfers the caller to a specific module. 
Contact your System Administrator about 
forwarding calls to a module.
[8] = Turn mailbox off Disables the mailbox. Caller hears: This 
mailbox is not available. Press 
[1] to try another mailbox or 
[0] for an operator. 
						

							Other Options [8] 35
Personal Options [8]
		
PathFinder provides the ability to automatically send a message to 
more than one person through the use of distribution lists. PathFinder 
recognizes two kinds of distribution lists:
System Lists -- are created and administered by your System 
Administrator. You as a mailbox owner can use these lists, but you 
cannot create or modify them. Typically, system lists are created for 
groups of people, such as a company department, where more than 
one person will use the list to reach the entire group.
Check with your System Administrator to find out what system lists 
are available or to request that a system list be created.
Personal Lists -- are similar to system lists, differing only in that they 
are created and maintained by individual users.
Guidelines

Each mailbox owner can have up to 10 personal lists. List 
numbers correspond to the keys on the telephone keypad … [0] 
through [9].

Each personal lists may contain up to twenty-five mailboxes and/
or outside numbers. 

Messages are recorded and sent like any other message and may 
have delivery options such as confidential, priority, and the like.