Vodavi Pathfinder Voice Processing System User Guide

							6 Personalizing Your Mailbox
Getting Started
4. Once these tutorial items have been completed, PathFinder will 
tell you the number of new and saved messages in your mailbox. 
You are now ready to start using your voice mailbox.
If you decide not to complete the tutorial at this time, the system 
will start the tutorial the next time you access your mailbox.
Access Mailbox Without Tutorial
Listen to the voice prompts as you complete these steps:
1. Log on to your mailbox by dialing the PathFinder access number 
and following the instructions. Refer to “Logging On” on page 3 for 
more information. If you do not know the initial password, 
contact your System Administrator.
2. After you hear the PathFinder main menu, press [8] to change 
personal options.
3. Perform the following steps to record a greeting:
a. Press [1] to edit your mailbox greeting.
b. Press [1] to record the standard greeting.
c. Press [2] to record.
d. Listen for the beep, record your greeting, then press [#] to stop 
recording.
e. Press [#] to return to the Personal Options menu.
4. From the Personal Options menu, edit your password as follows:
a. Press [2] to edit your password.
b. Enter your new password, then press [#]. Refer to “Password 
Selection” on page 29 for hints on selecting a password.
c. Press [#] to return to the Personal Options menu.
5. From Personal Options menu, record mailbox name as follows:
a. Press [3] to edit your mailbox name.
b. Press [2] to record a mailbox name.
c. Listen for the beep, say your name, then press [#] to stop 
recording.
d. Press [#] to return to the Personal Options menu.
You are now ready to begin using your voice mailbox … 
						

							Personalizing Your Mailbox 7
Retrieving Messages [1]

	
	

PathFinder manages a wide variety of messaging activities. Your 
mailbox not only stores voice messages but can also be used to store 
and retrieve other types of messages. For that reason, PathFinder 
mailboxes are called “Universal Mailboxes.”
Message Types -- PathFinder will inform you of the number and type 
of new and saved messages stored in your mailbox.
Messages can be any of the following types:

Voice Messages

Pager (Beeper) Messages

Facsimile Messages

E-Mail (with optional upgrades)
Playback Order -- When you retrieve messages, PathFinder will play 
back all messages stored in your mailbox.

Urgent messages are played back before new messages, and new 
messages are played back before saved messages.

The order that saved messages are played back is determined by 
your System Administrator (usually … first in, first out).
Systems with telephone integration may use message 
waiting lamps to notify you of new messages. 
						

							8 Personalizing Your Mailbox
Retrieving Messages [1]
To Access Retrieve Messages -- Press [1] at the PathFinder main 
menu to hear the Retrieve Message options available.
Managing Messages**[1] Replay
[2] Save
[3] Delete
[4] Forward
[5] Reply
[8] Date StampDu ring playback  … press [

] [8]
Record Reply  


** Managing Messages and 
While Listening options can 
be accessed during message 
playback.
Message Type*
[1] Voice
[2] Page
[3] Fax* This menu only plays  
when more than one 
message type is present.Extended Options[1] Move to saved msgs
[2] Pause
[3] Skip
[4] Slower
[6] Faster
[8] Softer
[9] LouderWhile Listening**[6] Extended Options
[7] Rewind
[8] Fast Forward
Reply Options[1] Send
[2] Hear
[3] Cancel
[4] Re-record


Reply to Message[#] Confirm
[
] Cancel After entering
voice mailbox >>>
Record Preamble


Other Address
[
] Spell Name
[5] To System List
[6] To Outside Number
[7] To Personal List
Forward w/Preamble[1] Continue
[2] Hear Preamble
[3] Cancel Preamble
[4] Re-record Preamble Enter Mbx or Grp List 
number, then press:
[

] Other Address
[#] Confirm
Forward
[1] Forward As Is
[3] Cancel Forward
[4] Forward w/Preamble

  
      	  
						

							Voice Messages 9
Retrieving Messages [1]

	

Voice messages will be played in the following order:
1) Urgent 2) New 3) Saved

	
	
	

1. Log on to PathFinder (refer to “Logging On” on page 3).
2. Press [1] to retrieve messages.
3. Press [1] to retrieve voice messages.
While Listening -- PathFinder offers three useful message control 
options that are active while listening to a voice message:
[6] = Extended Options
[7] = Rewind
[8] = Fast Forward
Extended Options -- Use these options to control how your 
messages are played back. Press [6] while listening to a message to 
hear the following extended message options:
Message Management -- Refer to “Managing Messages” on page 12 
for more information on message management options once a 
message has been selected.
Retrieval for a certain message type (e.g., voice 
messages, facsimile messages, and so on) is only offered 
if that type of message has been left in your mailbox.
[1] = Save Move to saved messages to play at a later time
[2] = Pause Put message temporarily on hold
[3] = Skip Proceed to next message
[4] = Slower Slow down message playback
[6] = Faster Speed up message playback
[8] = Softer Reduce message volume
[9] =
 Louder Increase message volume 
						

							10 Pager Messages
Retrieving Messages [1]
	
	

In addition to voice messages, you may receive and store pager 
messages in your mailbox.

When someone leaves a pager message, PathFinder records the 
numeric information.

When you retrieve the pager message, PathFinder plays back the 
phone number.
Notification -- You can set up PathFinder to call your paging 
company you when you have new pager messages.
Depending on how your System Administrator configures your 
implementation, you can be notified on your pager with either your 
PathFinder mailbox number or the pager message itself.
Refer to “Notification Options” on page 33 for details on setting up 
your mailbox for message notification through an outside number, 
such as a pager.

	
	
	

1. Log on to PathFinder (refer to “Logging On” on page 3).
2. Press [1] to retrieve messages.
3. Press [2] to retrieve any pager messages you may have received.
When selected, the system will repeat the retrieve option 
number. 
Message Management -- Refer to “Managing Messages” on page 12 
for more information on message management options once a 
message has been selected.
The ability to receive pager messages is a COS (class of 
service) option. Check with your System Administrator 
to see if this option has been enabled in your COS.
This option is only available if you have received a pager 
message. 
						

							Facsimile Messages 11
Retrieving Messages [1]

		

Your voice mailbox can also be used to receive and store facsimile 
transmissions. This feature can be useful for the following activities:

Receiving confidential facsimiles

Getting facsimiles while traveling or away from your telephone

Passing identical facsimile information to other PathFinder users
You don’t have to worry about the facsimile getting lost or misplaced. 
You can store facsimiles until you are ready to retrieve them.
Facsimile messages can be printed on any facsimile machine, making 
it possible to retrieve a facsimile message from virtually any 
telephone, anywhere.

	
	

	

1. Log on to PathFinder (refer to “Logging On” on page 3).
2. Press [1] to retrieve messages.
3. Press [3] to retrieve any facsimile messages you may have.
(If you have only facsimile messages, PathFinder will go directly to 
the facsimile retrieval menu.)
4. If you have new facsimile messages, you will be able to select one 
of the following actions:
The ability to receive facsimile messages is a COS 
option. Check with your System Administrator to see if 
this option has been enabled in your COS.
1] = Send all new facsimile messages 
to a facsimile machineStores each sent facsimile as a 
saved message
[#] = Retreive facsimile messages 
one by onePuts messages temporarily on 
hold 
						

							12 Managing Messages
Retrieving Messages [1]
The following options will be available for each facsimile message 
until you delete them from your mailbox:
[1] = Replay facsimile statistics
[2] = Save facsimile message
[3] = Delete facsimile message
[4] = Forward facsimile message
[5] = Send facsimile message to a facsimile machine
[6] = Skip message
Message Management -- Refer to “Managing Messages” on page 12 
for more information on message management options once a 
message has been selected.
		

	

PathFinder offers several message management options that are 
available during or after message playback.

	

	
The following options are available while reviewing messages:
[1] = Replay the current message
[2] = Save the message
[3] = Delete the message
[4] = Forward the message to another mailbox
[5] = Reply to a voice message or send to a facsimile machine
[8] = Date stamp (hear message date and time)
After a message has been saved or deleted, the other 
message options are no longer available for that 
message.
To conserve the valuable space in your mailbox … 
remove saved messages when no longer needed. 
						

							Forwarding Messages 13
Retrieving Messages [1]

	
	

You can use PathFinder to pass voice, page, and/or fax messages to 
other mailbox owners.


You can forward a message as is, or you can attach your own 
introductory comment (called a “preamble”) to the message. The 
person to whom you forward the message will hear your preamble 
before hearing the forwarded message.
If a message you are forwarding already contains a preamble from a 
previous sender, you can either forward the message with the current 
preamble or add a new preamble of your own.

	
	

1. Log on to PathFinder (refer to “Logging On” on page 3).
2. Press [1] to retrieve messages.
3. Review a message.
4. Press [4] to forward the message.
5. Then select from the following forward options:
[1] = Forward message as is (including any preambles already 
attached)
[3] = Cancel message forwarding
[4] = Attach your own preamble to the message (including any 
preambles already attached, up to eight)
A message can be forwarded with a maximum of nine 
preambles. 
						

							14 Forwarding Messages
Retrieving Messages [1]
If you elected to forward the message as is … proceed to “Selecting a 
Destination”.
If you opted to attach your own preamble … perform these steps:
1. Record the preamble.
2. Then choose from the following options:
[1] = Continue
[2] = Hear preamble
[3] = Cancel preamble
[4] = Re-record preamble
3. After you finish editing a preamble, press [1] to continue.

	
	

After adding any preambles, you must then select a destination. 
PathFinder will allow you to forward a message either to a known 
mailbox number or to another destination (a guest mailbox, 
distribution list, outside number, or unknown mailbox number).
To forward a message to a known mailbox number:
Enter the mailbox number and press [#] to confirm the entry.
To forward a message to an unknown mailbox number, or to 
select another type of address:
1. Press [

] and choose one of the following forward options:
[

] = Forward to a mailbox based on the spelling of the mailbox 
owner’s name
[5] = Forward to a system list
[6] = Forward to an outside  telephone number
[7] = Forward to a personal distribution list (refer to “Personal 
Distribution Lists” on page 35)
2. After selecting the forwarding destination, press [#] to confirm. 
						

							Replying To Messages 15
Retrieving Messages [1]

	

Use the reply feature to respond directly to another PathFinder 
mailbox owner who has left you a message. You do not have to enter 
the original sender’s mailbox number when you send your reply.
If a response is not permitted, PathFinder will inform you that you 
cannot reply to this type of message.
	
	

1. Log on to PathFinder (refer to “Logging On” on page 3).
2. Press [1] to retrieve messages.
3. Review a message.
4. Press [5] to reply to the message.
5. Press [#] to confirm the reply option (or [

] to cancel).
6. Record your reply, when finished, press any key to continue.
7. When prompted, select from the following options:
[1] = Send your reply and remain in PathFinder
[2] = Hear/Review your reply
[3] = Cancel the reply
[4] = Re-record your reply
	
	
	
PathFinder automatically attaches time and date information to each 
new message. You can hear this information at any time while a 
message is active (either during or after playback).
		
	

1. Log on to PathFinder (refer to “Logging On” on page 3).
2. Press [1] to retrieve messages.
3. Review a message.