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Vivitek Dw864 User Manual

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Page 71

— 62 — 
Supported  Movie  Formats 
FILE 
TYPE 
VIDEO 
CODE RESOLUTION BIT RATE FRAME 
RATE 
AUDIO 
CODE REMARK 
AVI 
MKV 
XVID 
MPEG-4 
H.264 
M-JPEG 
W MV3 
1080P 20  Mbps 30  fps AC3 
DTS 
MPEG1/3 
PCM 
ADPCM 
AAC 
No  support  VC-1  AP. 
H.264 support  less than 
4 reference  frames. 
No  Support  AC3-HD, 
DTS-HD. 
TS H.264 1080P 20  Mbps 30  fps AC3 
AAC 
MPEG1/3 
DTS 
LPCM 
H.264  support  less than 
4 reference  frames. 
No  Support  AC3-HD, 
DTS-HD. 
DAT 
VOD 
MPG 
MPEG 
MPEG-1 1080P 20  Mbps 30...

Page 72

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MAINTENANCE  AND SECURITY 
Replacing  the  Projection  Lamp 
The projection lamp should be replaced when it burns out. It should only be replaced with a certified 
replacement part, which  you can order from your local dealer.  
 Important: 
a. The projection lamp used in this product contains a small amount of mercury. 
b. Do not dispose this product with  general household waste. 
c. Disposal of this product must be carried out in accordance with the regulations of your local  
authority....

Page 73

— 64 — 
2.  Remove the lamp 
compartment cover. 
 
3.  Remove the three screws 
from the  lamp module.  
 
 
4.  Lift  the module handle  up. 
5.  Pull  firmly on the  module  
handle  to remove the  lamp 
module. 
6.  Reverse steps 1 to 5  to 
install  the new lamp 
module.  
W hile installing,  align  the 
lamp module with the  
connector and ensure it is 
level  to  avoid  damage. 
Note: The lamp module 
must sit securely in  place 
and  the lamp connector 
must be connected 
properly  before...

Page 74

– 65 – 
Resetting the Lam p 
After replacing the lamp, you should reset the lamp hour counter to zero. Refer to the following: 
1.  Press the MENU button to  open 
the OSD menu. 
 
2.  Press the cursor ◄► button  to 
move to the Installation II menu. 
Press the cursor button  to move 
down to  
Advanced. 
3.  Press the cursor ▼▲ button  to 
move down to Lamp  Hour Reset. 
 
4.  Press the cursor ► or Enter 
button.  
A  message screen appears. 
 
5.  Press ▼▲◄► buttons to reset 
the lamp hour. 
6.  Press...

Page 75

— 66 — 
Cleaning  the  Projector 
Cleaning the projector to remove dust and grime will  help ensure trouble-free operation.  
 Warning: 
1. Be sure to turn off and unplug the projector at least 30 minutes before cleaning. Failure to do so 
could result in a severe burn. 
2. Use only a dampened cloth when  cleaning. Do not allow  water to enter the ventilation openings 
on the projector.  
3. If a little water gets into the projector interior while cleaning, leave unplugged in a well-ventilated 
room for...

Page 76

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Using  the  Kensington® Lock & Using  the  Security  Bar 
 
Using the Kensington® Lock 
If  you are concerned about security, attach the projector to a permanent object with  the Kensington 
slot and a security cable.  
 
Note: Contact your vendor for details on purchasing a suitable Kensington security cable.  
The security lock corresponds to Kensington’s MicroSaver Security System. If  you have any comment, contact: Kensington, 2853 Campus Drive, San Mateo, CA  94403, U.S.A.  Tel:...

Page 77

— 68 — 
TROUBLESHOOTI NG 
Common  problems  and  solutions 
These guidelines provide tips to deal with  problems you may encounter while using the projector. If 
the problem remains unsolved, contact your dealer for assistance. 
Often after time spent troubleshooting, the problem is traced to something as simple as a loose 
connection. Check the following  before proceeding to the problem-specific solutions. 
 Use some other  electrical device to confirm that the  electrical outlet  is working. 
...

Page 78

– 69 – 
LED  Error Messages 
ERROR CODE MESSAGES POW ER LED  
GREEN 
LAMP LED  
RED 
TEMP LED  
RED 
Ready  to power  on  (Standby) ON OFF OFF 
System W arm up Flash OFF OFF 
Lamp  Lit , System stable ON OFF OFF 
Cooling Flashing OFF OFF 
Over  Temperature OFF OFF ON 
Thermal  Break Sensor  error 4 blinks OFF OFF 
Lamp  Fail OFF ON OFF 
Lamp  over  voltage 5 blinks 1 blinks OFF 
Input  voltage  too high 5 blinks 2 blinks OFF 
Temp  too high 5 blinks 3 blinks OFF 
Asymmetry detected 5 blinks 4 blinks OFF...

Page 79

— 70 — 
Problem: The image is reversed  
Check the  Projection setting on the  Installation I menu of the OSD. 
Problem: The image is streaked  
1. Set the Frequency  and Tracking settings on the  Computer menu of the OSD to the 
default settings. 
2.  To ensure the problem is not caused by a connected PC’s video card, connect to another 
computer.  
Problem: The image is flat with no contrast  
Adjust the  Contrast setting on the Image  menu of the OSD. 
Problem: The color of the projected image does...

Page 80

– 71 – 
Audio  Problems 
Problem: There is no sound 
1. Adjust  the  volum e  on  the  remote  control.  
2. Adjust  the volum e  of  the  audio  source. 
3. Check  the  audio  cable  connection. 
4. Test  the  source  audio  output  with  other  speakers. 
5. Have  the  projector  service d. 
Problem: The sound is distorted  
1. Check  the  audio  cable  connection. 
2. Test  the  source  audio  output  with  other speakers. 
3. Have  the  projector  service d. 
Having  the Projector  Serviced 
If  you...
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