ViewSonic V37 Pocket Pc Instructions Manual

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If a warning message of not enough memory appears due to the memory 
allocation problem, try the following to free memory on your V37.
CAUTION: Be discreet when you delete files. Deleting files of which the 
function is unknown can cause programs or features to malfunction. It 
is recommended that you to create a backup before deleting files.
• Delete files you no longer need. Tap , Programs, and then File Explorer.
Press and hold the file you wish to delete, then tap Delete on the pop-up 
menu. To find your largest files, tap then Find. In the Type list, tap 
Larger than 64KB, then tap Go.
• Remove programs you no longer need. Tap and then Settings. Tap 
System tab, then tap Remove Programs. Tap the program you want to 
remove then tap Remove.
• In Internet Explorer options, delete all files then clear history. In Internet 
Explorer, tap Tools then Options. Tap Delete Files then Clear History.
• If you are copying files from a computer or other device to your V37, try 
adjusting the slider in the Memory setting. Tap then Settings. Tap 
System tab, then tap Memory. Check to see if you can manually move the 
slider before copying files.
Stop programs you are not currently using. In most cases, programs 
automatically stop to free needed memory. However, in some situations, such 
as when confirmation dialog boxes are waiting for a user response, the program 
may not be able to automatically stop. To check the state of your active 
programs, tap then Settings. Tap System tab, tap Memory, then Running 
Programs. Tap the program you want to view then tap Activate. Close any 
open windows or messages and return the program to list view. If this does not 
work, you can stop the program manually. First, make sure that your work is 
saved by closing open items and return the program to list view. Then, stop the 
program by tapping Stop or Stop All on the Running Programs tab.
Reset your V37 as described earlier in this chapter.
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•Tap , Programs, then File Explorer. Press and hold the file you want to 
move, then tap Cut. Browse to My Documents folder in the SD card folder, 
tapEdit, then Paste. Files stored in folders other than My Documents or 
stored in subfolders within subfolders in My Documents may not show up in 
the list view of some programs. When using Notes, Pocket Word, or Pocket 
Excel, you can also move files by opening the item then tapping Tools or 
Edit then Rename/Move.
Files stored in folders other than My Documents or stored in subfolders 
within subfolders in My Documents may not show up in the list view of some 
programs. When using Notes, Pocket Word, or Pocket Excel, you can also 
move files by opening the item then tapping Tools or Edit then Rename/
Move. 
						

							
		
	

		
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If the screen does not respond, even after you press the power button, try the 
following until the problem is solved:
• Connect the AC adapter to your V37 and to external AC power, then
• Reset your V37 as described in “Resetting Your V37” earlier in this chapter.



.
• Make sure that your V37 is not running out of battery power or running 
many active programs. If the problem still exists, reset your V37 as 
described in “Resetting Your V37” earlier in this chapter.
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• Reset your V37 as described in “Resetting Your V37” earlier in this chapter.


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• Make sure that the backlight of the display is on.
• Move to a location with enough light.
• If you are having a hard time reading a document on the screen, try 
adjusting the zoom percentage or text size.
- In Notes, tap Tools and select a zoom percentage.
- In Pocket Word and Pocket Excel, tap View, tap Zoom then select a zoom 
Percentage.
- In Pocket Internet Explorer, tap View, tap Text Size then select a size.
- In Calendar, Contacts, and Tasks, tap Tools, tap Options then select User 
large font.
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Realign the touch screen. Tap and tap Settings. Tap System tab then tap 
Align Screen. If you cannot realign the touch screen, turn off the V37. Press 
and hold the scroll dial, then press the power button to turn on the V37. You 
should now be able to start the touch screen alignment process.


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• Make sure that you have installed the correct version of ActiveSync on your 
desktop PC. Install the version ActiveSync included with your V37.
• Make sure that your V37 and your desktop PC are turned on.
• Make sure that you do not have any other active connections.
• When using the USB cradle, make sure that your V37 is properly seated. 
						

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• Make sure that the cable is securely plugged into the USB port on your 
desktop PC. Connect the USB cable directly to your desktop PC — do not run 
the cable through a USB hub.
• Make sure that the USB connection is enabled in ActiveSync on your desktop 
PC. If the USB connection is already enabled, disable the USB connection, 
close the Connection Settings window, and then reopen and re-enable the 
USB connection.
• Reset your V37 before connecting the USB cable. (See “Resetting Your V37” 
earlier in this chapter.) Always disconnect your V37 before you restart your 
desktop PC.
• Connect only one V37 or personal digital assistant to your desktop PC at 
atime.
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• Make sure that the SDIO network card is compatible with your Pocket PC 
V37 (compatible with SDIO Now! technology, developed by bSquare Inc.) 
• Make sure that you have installed the proper drivers for your V37.
• In the Properties for your network card, make sure that you have correctly 
configured the IP settings, and the addresses of your DNS servers and/or 
WINS servers. Your network administrator can verify this.
• Make sure that you have added necessary server information. Tap and 
then Settings. Tap the Connections tab, and then tap Network 
Adapters. Select the installed network card (usually the card’s name) and 
enter any necessary information. Most networks use DHCP to assign IP 
addresses dynamically; you should not have to change or enter any IP 
address unless you network administrator instructs you to do so.
• Verify with your network administrator that your user name and password 
are correct.
• Verify with your network administrator that the network you are trying to 
connect to is available, or try to connect to it from another computer.
• You may need to change the device name if you are trying to connect to a 
network and cannot because another device with the same name is already 
connected. To change the device name, tap and then Settings. Tap the
System tab, tap About, and then tap the Device ID tab.
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• Transfer only one file, or no more than 25 contact cards, at a time.
• Position the IR ports so that they line up at a distance less than 20 cm (8 
inches) but more than 5 cm (2 inches) apart.
• Make sure that there are no obstacles between the two IR ports.
• Adjust the room lighting. Some types of light interfere with IR 
communications. Try moving to a different location or turning off some 
lights. 
						

							
		
	

		





Taking good care of your V37 will ensure trouble-free operation and reduce the 
risk of damage to your V37.



• Keep your V37 away from excessive moisture and extreme temperatures.
• Avoid exposing your V37 to direct sunlight or strong ultraviolet light for 
extended periods of time.
• Do not place anything on top of your V37 as this may damage the display.
• Do not drop your V37.
• Store your V37 in a protective case when not in use.
• The screen surface is easily scratched. Use only the stylus to tap on the 
screen. Avoid touching it with your fingers, pens, or pencils.
• Never clean your V37 with the power on. Use a soft, lint-free cloth 
moistened with water to wipe the screen and the exterior of your V37.
• Never use paper towels to clean the screen.



• Before traveling with your V37, back up your data. As an added precaution, 
bring along a backup copy.
• Turn off your V37 and disconnect all external devices.
• Make sure that the battery is fully charged.
• Take the AC adapter with you. Use the AC adapter as the power source and 
as a battery-recharger.
• Hand-carry your V37 in a protective case.
• Consult the airlines first before using your V37 on the plane. You need to be 
very careful when using electronic devices during the flight.
• If you plan to travel abroad with your V37, consult your dealer for the 
appropriate AC adapter for use in your country of destination. 
						

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For technical support or product service, see the table below or contact your 
reseller.
IMPORTANT:
• You will need to provide the product serial number (on the back of 
the V37).
• Before sending the V37 out for service, be sure to backup all data 
and remove all third party software. See the Data Loss Disclaimer in 
the Appendix

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CAUTION: Only use the AC adapter (PHIHONG, PSC0R-050) supplied 
with your Pocket PC V37. Use of another type of AC adapter will result 
in malfunction and/or danger.
NOTE: This product is intended to be supplied with a Listed Power Unit marked 
“LPS” and output rated +5 V DC / 900 mA minimum.
The AC adapter is designed to ensure your personal safety and to be compatible 
with this equipment. Please follow these guidelines:
• Do not use the adapter in a high moisture environment. Never touch the 
adapter when your hands or feet are wet.
• Allow adequate ventilation around the adapter. Avoid locations with 
restricted airflow.
• Connect the adapter to a proper power source. The voltage and grounding 
requirements are found on the product case and/or packaging.
• Do not use the adapter if the cord becomes damaged.
• Do not attempt to service the unit. There are no serviceable parts inside. 
Replace the unit if it is damaged or exposed to excess moisture.
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Electrostatic discharges can interfere with the normal functioning of electronic 
devices. Your Pocket PC can behave abnormally owing to such an event, 
resulting in the possible data corruption or loss of unsaved data. To recover 
from this, reset your Pocket PC as described in this User Guide.
NOTE: To avoid losing data due to electrostatic discharges or other types of 
events, it is recommended that you regularly save and backup data as 
described in this User Guide. 
						

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