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ViewSonic Projector Pro8600 User Manual

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Page 61

 54
Troubleshooting
Refer to the symptoms and measures listed below before sending the projector for repairs. 
If the problem persists, contact your local reseller or service center. Please refer to LED 
Indicator Messages as well.
Start-up problems
If no lights turn on:
•Be sure that the power cord is securely connected to the projector and the other end is
plugged into an outlet with power.
• Press the power button again.
•
Unplug the power cord and wait for a short while, then plug it in and press the...

Page 62

 55
RS-232 Command and Configuration
 
D-Sub 9 pin
11 CD
2RXD
3TXD
4DTR
5GND
6DSR
7RTS
8CTS
9RI
Baud Rate 19200 bps
Data Length 8 bit
Parity Check None
Stop Bit 1 bit
Flow Control None
POWER ON / POWER OFF
 POWER ON BE,EF,10,05,00,C6,FF,11,11,01,00,01,00
 POWER OFF BE,EF,03,06,00,DC,DB,69,00,00,00,00,00
SOURCE SELECT
Computer 1 BE,EF,03,19,00,19,29,01,47,02,CC,CC,00
Computer 2 BE,EF,03,19,1E,90,72,01,47,02,CC,CC,00
COMPONENT BE,EF,03,19,00,89,E8,01,47,02,CC,CC,00
COMPOSITE...

Page 63

 56 RESYNC BE,EF,02,06,00,86,D1,2F,00,00,00,00,00
ASPECT BE,EF,03,06,00,0D,DA,68,00,00,00,00,00
MUTE BE,EF,02,06,00,0E,DE,67,00,00,00,00,00
FREEZE BE,EF,02,06,00,02,D0,2B,00,00,00,00,00
BLANK BE,EF,02,06,00,DF,DF,66,00,00,00,00,00
SOURCE BE,EF,02,06,00,57,D0,2E,00,00,00,00,00
OTHER FUNCTION
DCR ONBE,EF,02,06,00,D3,D1,2A,00,00,00,00,00
DCR OFFBE,EF,02,06,00,02,D0,2B,00,00,00,00,00
ECO ON BE,EF,03,06,00,EF,DB,6A,00,00,00,00,00
ECO OFF BE,EF,03,06,00,3E,DA,6B,00,00,00,00,00
VOLUME INC...

Page 64

 57
IR Control Code
System Code: 83F4
Format : NEC
 
87
08
026C
67
64
82
83
81 8C
85
8D 84
0A 69 60
0F
8E 0E
80
8F 0D
63
6B 

Page 65

Customer Support
For technical support or product service, see the table below or contact\
 your reseller.
Note : You will need the product serial number.
Country/RegionWebsite T = Telephone
F = FAX Email
Australia/New Zealand www.viewsonic.com.au AUS= 1800 880 818
NZ= 0800 008 822 [email protected]
Canada www.viewsonic.com T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-3757 [email protected]
Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/...

Page 66

Limited Warranty
ViewSonic® Projector
What the warranty covers: 
ViewSonic warrants its products to be free from defects in material and \
workmanship, under normal use, during the warranty period. If a product \
proves to 
be defective in material or workmanship during the warranty period, View\
Sonic will, 
at its sole option, repair or replace the product with a like product. R\
eplacement 
product or parts may include remanufactured or refurbished parts or comp\
onents. 
Limited Three (3) year...

Page 67

How to get service: 
1.  For information about receiving service under warranty, contact ViewSonic 
Customer Support (please refer to “Customer Support” page). You \
will need to 
provide your product’s serial number.
2.   To obtain warranted service, you will be required to provide (a) the original dated 
sales slip, (b) your name, (c) your address, (d) a description of \
the problem, and 
(e) the serial number of the product.
3.   Take or ship the product freight prepaid in the original container to an...

Page 68

Mexico Limited Warranty
ViewSonic® Projector
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and \
workmanship, under normal 
use, during the warranty period. If a product proves to be defective in \
material or workmanship during 
the warranty period, ViewSonic will, at its sole option, repair or repla\
ce the product with a like product. 
Replacement product or parts may include remanufactured or refurbished p\
arts or components & 
accessories.
How long...

Page 69

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within 
Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,
Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099     http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:
Distribuciones y Servicios Computacionales SA 
de CV.
Calle Juarez 284 local 2
Col....

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