ViewSonic Projector PJD5132 User Manual
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66 RS-232 protocol Baud Rate 115200 bps (default) Data Length 8 bit Parity Check None Stop Bit 1 bit Flow Control None FunctionStatusActioncmd PowerWriteTurn on 0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x00 0x00 0x5D Turn off 0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x01 0x00 0x5E ReadPower status (on/off)0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x11 0x00 0x5E Reset Execute 0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x02 0x00 0x5F Reset Color SettingsExecute 0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x2A 0x00 0x87 Splash ScreenWriteSplash Screen Black0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x0A 0x00 0x67 Splash Screen Blue0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x0A 0x01 0x68 Splash Screen ViewSonic0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x0A 0x02 0x69 Splash Screen Off0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x0A 0x04 0x6B ReadSplash Screen status0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x11 0x0A 0x68 Quick Power OffWriteQuick Power Off Off0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x0B 0x00 0x68 Quick Power Off On0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x0B 0x01 0x69 ReadQuick Power Off status0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x11 0x0B 0x69 High Altitude ModeWriteHigh Altitude Mode Off0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x0C 0x00 0x69 High Altitude Mode On0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x0C 0x01 0x6A ReadHigh Altitude Mode status0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x11 0x0C 0x6A Lamp ModeWriteLamp Mode Normal0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x10 0x00 0x6D Lamp Mode Economic0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x10 0x01 0x6E ReadLamp Mode status0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x11 0x10 0x6E MessageWriteMessage Off 0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x27 0x00 0x84 Message On 0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x27 0x01 0x85 Read Message status 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x11 0x27 0x85
67 Projector PositionWriteFront Table 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x00 0x00 0x5E Rear Table 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x00 0x01 0x5F Rear Ceiling 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x00 0x02 0x60 Front Ceiling 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x00 0x03 0x61 ReadProjector position status0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x00 0x5F 3D SyncWriteOFF 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x20 0x00 0x7E Auto 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x20 0x01 0x7F Frame Sequential0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x20 0x02 0x80 Frame Packing 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x20 0x03 0x81 Top-Bottom 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x20 0x04 0x82 Side-by-Side 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x20 0x05 0x83 Read 3D Sync Status 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x20 0x7F 3D Sync InvertWriteOff 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x21 0x00 0x7F On 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x21 0x01 0x80 Read3D Sync Invert Status0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x21 0x80 ContrastWriteContrast decrease0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x02 0x00 0x60 Contrast increase0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x02 0x01 0x61 Read Contrast ratio 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x02 0x61 BrightnessWriteBrightness decrease0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x03 0x00 0x61 Brightness increase0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x03 0x01 0x62 Read Brightness 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x03 0x62 Aspect ratioWriteAspect ratio Auto0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x04 0x00 0x62 Aspect ratio 4:3 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x04 0x02 0x64 Aspect ratio 16:90x06 0x14 0x00 0x04 0x00 0x34 0x12 0x04 0x03 0x65 Aspect ratio 16:100x06 0x14 0x00 0x04 0x00 0x34 0x12 0x04 0x04 0x66 Aspect ratio Wide0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x04 0x06 0x68 Read Aspect ratio 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x04 0x63 Auto Adjust Execute 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x05 0x00 0x63 Horizontal positionWriteHorizontal position shift right0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x06 0x01 0x65 Horizontal position shift left 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x06 0x00 0x64 ReadHorizontal position0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x06 0x65 Vertical positionWriteVertical position shift up 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x07 0x00 0x65 Vertical position shift down 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x07 0x01 0x66 Readread Vertical position0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x07 0x66
68 Color temperatureWriteColor temperatureT10x06 0x14 0x00 0x04 0x00 0x34 0x12 0x08 0x00 0x66 Color temperatureT20x06 0x14 0x00 0x04 0x00 0x34 0x12 0x08 0x01 0x67 Color temperatureT30x06 0x14 0x00 0x04 0x00 0x34 0x12 0x08 0x02 0x68 Color temperatureT40x06 0x14 0x00 0x04 0x00 0x34 0x12 0x08 0x03 0x69 ReadColor temperature status0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x08 0x67 BlankWriteBlank on 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x09 0x01 0x68 Blank off 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x09 0x00 0x67 Read Blank status 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x09 0x68 Keystone- VerticalWriteDecrease 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x0A 0x00 0x68 Increase 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x0A 0x01 0x69 Read Keystone status 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x0A 0x69 Color modeWriteBrightest 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x0B 0x00 0x69 Movie 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x0B 0x01 0x6A User 1 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x0B 0x02 0x6B User 2 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x0B 0x03 0x6C PC / Gaming 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x0B 0x04 0x6D ViewMatch 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x0B 0x05 0x6E Dynamic PC 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x0B 0x06 0x6F Dynamic Movie 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x0B 0x07 0x70 ReadPreset mode status0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x0B 0x6A Primary ColorWritePrimary color R 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x10 0x00 0x6E Primary color G 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x10 0x01 0x6F Primary color B 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x10 0x02 0x70 Primary color C 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x10 0x03 0x71 Primary color M 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x10 0x04 0x72 Primary color Y 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x10 0x05 0x73 ReadPrimary color status0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x10 0x6F HueWriteHue decrease 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x11 0x00 0x6F Hue increase 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x11 0x01 0x70 Read Hue 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x11 0x70 SaturationWriteSaturation decrease0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x12 0x00 0x70 Saturation increase0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x12 0x01 0x71 Read Saturation 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x12 0x71 GainWriteGain decrease 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x13 0x00 0x71 Gain increase 0x06 0x14 0x00 0x04 0x00 0x34 0x12 0x13 0x01 0x72 Read Gain 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x12 0x13 0x72 FreezeWriteFreeze on 0x06 0x14 0x00 0x04 0x00 0x34 0x13 0x00 0x01 0x60 Freeze off 0x06 0x14 0x00 0x04 0x00 0x34 0x13 0x00 0x00 0x5F Read Freeze status 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x13 0x00 0x60
69 Source inputWriteInput source VGA0x06 0x14 0x00 0x04 0x00 0x34 0x13 0x01 0x00 0x60 Input source VGA20x06 0x14 0x00 0x04 0x00 0x34 0x13 0x01 0x08 0x68 Input source Composite0x06 0x14 0x00 0x04 0x00 0x34 0x13 0x01 0x05 0x65 Input source SVIDEO0x06 0x14 0x00 0x04 0x00 0x34 0x13 0x01 0x06 0x66 Input source HDMI0x06 0x14 0x00 0x04 0x00 0x34 0x13 0x01 0x03 0x63 Read Source 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x13 0x01 0x61 Quick Auto SearchWriteQuick Auto Search on0x06 0x14 0x00 0x04 0x00 0x34 0x13 0x02 0x01 0x62 Quick Auto Search off0x06 0x14 0x00 0x04 0x00 0x34 0x13 0x02 0x00 0x61 ReadQuick Auto Search status0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x13 0x02 0x62 HDMI FormatWriteRGB 0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x28 0x00 0x85 YUV 0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x28 0x01 0x86 Auto 0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x28 0x02 0x87 ReadHDMI Fomrat status0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x11 0x28 0x86 HDMI RangeWriteEnhanced 0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x29 0x00 0x86 Normal 0x06 0x14 0x00 0x04 0x00 0x34 0x11 0x29 0x01 0x87 ReadHDMI Range status0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x11 0x29 0x87 MuteWriteMute on 0x06 0x14 0x00 0x04 0x00 0x34 0x14 0x00 0x01 0x61 Mute off 0x06 0x14 0x00 0x04 0x00 0x34 0x14 0x00 0x00 0x60 Read Mute status 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x14 0x00 0x61 VolumeWriteIncrese Volume 0x06 0x14 0x00 0x04 0x00 0x34 0x14 0x01 0x00 0x61 Decrese Volume0x06 0x14 0x00 0x04 0x00 0x34 0x14 0x02 0x00 0x62 Read Volume 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x14 0x03 0x64
70 LanguageWrite0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x00 0x61 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x01 0x62 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x02 0x63 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x03 0x64 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x04 0x65 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x05 0x66 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x06 0x67 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x07 0x68 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x08 0x69 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x09 0x6A 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x0a 0x6B 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x0b 0x6C 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x0c 0x6D 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x0d 0x6E 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x0e 0x6F 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x0f 0x70 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x10 0x71 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x11 0x72 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x12 0x73 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x13 0x74 0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x00 0x14 0x75 Read Language 0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x15 0x00 0x62 Lamp TimeWriteReset Lamp usuage hour0x06 0x14 0x00 0x04 0x00 0x34 0x15 0x01 0x00 0x62 ReadLamp usuage hour0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x15 0x01 0x63 Error status ReadRead error status0x07 0x14 0x00 0x05 0x00 0x34 0x00 0x00 0x0C 0x0D 0x66
71 Customer Support For technical support or product service, see the table below or contact your reseller. Note : You will need the product serial number. Country/RegionWebsite T = Telephone F = FAX Email Australia/New Zealand www.viewsonic.com.au AUS= 1800 880 818 NZ= 0800 008 822 [email protected] Canada www.viewsonic.com T (Toll-Free)= 1-866-463-4775 T (Toll)= 1-424-233-2533 F= 1-909-468-3757 [email protected] Europe www.viewsoniceurope. com www.viewsoniceurope.com/uk/support/call-desk/ Hong Kong www.hk.viewsonic.com T= 852 3102 2900 [email protected] India www.in.viewsonic.com T= 1800 266 0101 [email protected] Korea www.kr.viewsonic.com T= 080 333 2131 [email protected] Latin America (Argentina) www.viewsonic.com/la/ T= 0800-4441185 [email protected] Latin America (Chile) www.viewsonic.com/la/ T= 1230-020-7975 [email protected] Latin America (Columbia) www.viewsonic.com/la/ T= 01800-9-157235 [email protected] Latin America (Mexico) www.viewsonic.com/la/ T= 001-8882328722 [email protected] Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.8\ 91.55.77 CON 10 LINEAS Electroser, Av Reforma No. 403Gx39 y 41, 97000 Mérida, Yucatán. Te\ l: 01.999.925.19.16 Other places please refer to http://www.viewsonic.com/la/soporte/index.h\ tm#Mexico Latin America (Peru) www.viewsonic.com/la/ T= 0800-54565 [email protected] Macau www.hk.viewsonic.com T= 853 2870 0303 [email protected] Middle East ap.viewsonic.com/me/ Contact your reseller [email protected] Puerto Rico & Virgin Islands www.viewsonic.com T= 1-800-688-6688 (English) T= 1-866-379-1304 (Spanish) F= 1-909-468-3757 [email protected] [email protected] Singapore/Malaysia/ Thailand www.viewsonic.com.sg T= 65 6461 6044 [email protected] South Africa ap.viewsonic.com/za/ Contact your reseller [email protected] United States www.viewsonic.com T (Toll-Free)= 1-800-688-6688 T (Toll)= 1-424-233-2530 F= 1-909-468-3757 [email protected]
72 Limited Warranty ViewSonic® Projector What the warranty covers: ViewSonic warrants its products to be free from defects in material and \ workmanship, under normal use, during the warranty period. If a product proves to be defective in \ material or workmanship during the warranty period, ViewSonic will, at its sole option, repair o\ r replace the product with a like product. Replacement product or parts may include remanufactured or\ refurbished parts or components. Limited Three (3) year General Warranty Subject to the more limited one (1) year warranty set out below, North\ and South America: Three (3) years warranty for all parts excluding the lamp, three (3) years\ for labor, and one (1) year for the original lamp from the date of the first consumer purchase. Other regions or countries: Please check with your local dealer or local ViewSonic office for the warranty information. Limited One (1) year Heavy Usage Warranty: Under heavy usage settings, where a projector’s use includes more tha\ n fourteen (14) hours average daily usage, North and South America: One (1) year warranty fo\ r all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Europe: One (1) year warranty for all parts excludi\ ng the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase. Other regions or countries: Please check with your local dealer or local ViewSonic office for the warranty information. Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only. All accessory lamps purchased separately are warran\ ted for 90 days. Who the warranty protects: This warranty is valid only for the first consumer purchaser. What the warranty does not cover: 1. Any product on which the serial number has been defaced, modified or removed. 2. Damage, deterioration, failure, or malfunction resulting from: a. Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, improper maintenance, unauthorized product modification, or failure to follow instructions supplied with the product. b. Operation outside of product specifications. c. Operation of the product for other than the normal intended use or not u\ nder normal conditions. d. Repair or attempted repair by anyone not authorized by ViewSonic. e. Any damage of the product due to shipment. f. Removal or installation of the product. g. Causes external to the product, such as electric power fluctuations or failure. h. Use of supplies or parts not meeting ViewSonic’s specifications. i. Normal wear and tear. j. Any other cause which does not relate to a product defect. 3. Removal, installation, and set-up service charges.
73 How to get service: 1. For information about receiving service under warranty, contact ViewSonic Customer Support (please refer to “Customer Support” page). You will need to prov\ ide your product’s serial number. 2. To obtain warranted service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (\ e) the serial number of the product. 3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic. 4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic. Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the des\ cription contained herein including the implied warranty of merchantability and fitness for a particular purpose. Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement\ of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships,\ or other commercial loss, even if advised of the possibility of such damages. 2. Any other damages, whether incidental, consequential or otherwise. 3. Any claim against the customer by any other party. Effect of local law: This warranty gives you specific legal rights, and you may also have other rights which vary from local authority. Some local governances do not allow limitations on impl\ ied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above\ limitations and exclusions may not apply to you. Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic products sold outside \ of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Maca\ o and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be\ found in www. viewsoniceurope.com under Support/Warranty Information. Projector Warranty Term Template In UG VSC_TEMP_2005
74
Mexico Limited Warranty
ViewSonic® ProjectorWhat the warranty covers:
ViewSonic warrants its products to be free from defects in material and \
workmanship, under normal
use, during the warranty period. If a product proves to be defective in \
material or workmanship during
the warranty period, ViewSonic will, at its sole option, repair or repla\
ce the product with a like product.
Replacement product or parts may include remanufactured or refurbished p\
arts or components &
accessories.
How long the warranty is effective:
3 years for all parts excluding the lamp, 3 years for labor, 1 year for \
the original lamp from the date of the
first consumer purchase.
Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s
installed lamp only.
All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product
modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
b. Any damage of the product due to shipment.
c. Causes external to the product, such as electrical power fluctuations or failure.
d. Use of supplies or parts not meeting ViewSonic’s specifications.
e. Normal wear and tear.
f. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static
image is displayed on the product for an extended period of time.
4. Removal, installation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSoni\
c Customer Support (Please refer
to the attached Customer Support page). You will need to provide your p\
roduct’s serial number, so please
record the product information in the space provided below on your purch\
ase for your future use. Please
retain your receipt of proof of purchase to support your warranty claim.\
For Your Records
Product Name: ________________________ Model Number: __________________________
Document Number: ____________________ Serial Number: ___________________________
Purchase Date: ________________________ Extended Warranty Purchase? _______________(Y/N)
If so, what date does warranty expire? _________
1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your
name, (c) your address, (d) a description of the problem, and (e) \
the serial number of the product.
2. Take or ship the product in the original container packaging to an authorized ViewSonic service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the des\
cription contained herein
including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement\
of the product. ViewSonic shall not be
liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience,
loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill,
interference with business relationships, or other commercial loss, even\
if advised of the possibility of
such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic.
75 Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail: [email protected]: Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail: [email protected] Puebla, Pue. (Matriz): RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail: [email protected] Veracruz, Ver.: CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: [email protected] Chihuahua Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih. Tel: 4136954 E-Mail: [email protected] Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail: [email protected] Distrito Federal: QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35 E-Mail : [email protected] Guadalajara, Jal.: SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail: [email protected] Guerrero Acapulco GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627 Monterrey: Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail: [email protected] MERIDA: ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916 E-Mail: [email protected] Oaxaca, Oax.: CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00 E-Mail. [email protected] Tijuana: STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembre Tijuana, Mexico FOR USA SUPPORT: ViewSonic Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel: 800-688-6688 (English); 866-323-8056 (Spanish); Fax: 1-800-685-7276 E-Mail: http://www.viewsonic.com Projector Mexico Warranty Term Template In UG VSC_TEMP_2006