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Toshiba Wt10-a Manual

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Page 71

Check all cables to ensure they are correctly and firmly attached to the
computer - loose cables can cause signal errors.
Inspect all connecting cables for loose wires and all connectors for
loose pins.
Always try to make detailed notes of your observations and keep them in a
permanent error log - this will help you to describe your problems to
TOSHIBA Support. In addition, if a problem recurs, the log you have made
will help to identify the problem faster.
Analyzing the problem Sometimes the computer...

Page 72

Hardware
If you cannot find a software problem, you should
then check the setup and configuration of your
hardware. First run through the items in the
preliminary checklist as described previously
then, if you still cannot correct the problem, try to
identify the source - the next section provides
checklists for individual components and
peripherals. Before using a peripheral device or application software that is not an
authorized TOSHIBA part or product, make sure the device or software can
be used...

Page 73

Advanced option Key & button operations
BIOS utility Hold down Power button and Volume down
button simultaneously.
Boot menu Hold down Power button and Volume up
button simultaneously. If your computer starts to load the Operating System instead of desired
advanced options, follow the steps below:
Please make sure that fast startup is disabled in the Power Options by
following the steps below:
1. Tap Desktop Assist -> Control Panel 
-> System and Security ->
Power Options  on the desktop.
2. Tap Choose...

Page 74

Problem
Procedure
Computer shuts
down automatically. Leave the computer off until it reaches the room
temperature. If the computer has reached room
temperature and it still does not start, or if it starts
but shuts down quickly, contact TOSHIBA Support.AC power Problem
Procedure
AC adaptor doesn’t
power the computer Check the connections to make sure that the
cable/adaptor is firmly connected to the computer
and a working power outlet.
Check the condition of the cable and terminals. If
the cable is...

Page 75

Real Time ClockProblem
Procedure
The BIOS setting
and system date/
time are lost. The lasting time of the Real Time Clock (RTC) has
run out - you will need to set the date and time in
the BIOS setup utility by using the following steps:
1.

Launch the BIOS setup utility.
Please refer to TOSHIBA Setup Utility section
for further information.
2. Set the date in the System Date  field.
3. Set the time in the System Time field.
4. Select Save and Exit -> Exit Saving  Changes- a confirmation message will be...

Page 76

Problem
Procedure
You cannot read a
file Check to ensure the required file is actually on the
memory media card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact TOSHIBA Support.USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device. Problem
Procedure
USB device does not
work Remove the USB device from the computer and
then reconnect it to the Micro-USB port in order to
ensure it is firmly...

Page 77

Problem
Procedure
Annoying sound is
heard In this instance you may be experiencing feedback
from either the internal microphone or an external
microphone connected to the computer - please
refer to Sound System and Video mode  for further
information.
Volume cannot be adjusted during Windows start
up or shut down.
If you are still unable to resolve the problem,
contact TOSHIBA Support. External monitor
Please also refer to Operating Basics , and to the documentation supplied
with your monitor for further...

Page 78

Problem
Procedure
Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached.
If you are still unable to resolve the problem,
contact TOSHIBA Support.Wireless LAN
Problem
Procedure
Cannot access
Wireless LAN Make sure the computer's Wireless communication
function is on.
If problems persist, contact your LAN
administrator.Bluetooth
Problem
Procedure
Cannot access
Bluetooth device Check to ensure the computer's Wireless
Communication function is...

Page 79

If a problem occurs when you are running software applications,
consult the software documentation for troubleshooting suggestions
and consider calling the software company's technical support
department for assistance. Consult the reseller or dealer from where you purchased your
computer and/or software - they are your best resource for current
information and support.
TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware
related, visit TOSHIBA...

Page 80

Chapter 7
Appendix
Specifications This section summarizes the tablet’s technical specifications.
Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond
the main body. The physical dimensions may vary depending on the model
you purchased.
TOSHIBA WT10-A Approximately 258.8 (w) x 175 (d) x 8.98 (h)
millimeters
(not including parts that extend beyond the main
body).
TOSHIBA WT8-B Approximately 132 (w) x 210.62 (d) x 9.48 (h)
millimeters
(not including parts that extend...
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