Toshiba Strata Dk14, Dk40i, Dk424i General Description Manual
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System Features Voice Mail Integration Strata DK General Description 6/0095 Table 38 System Feature Capacities DK424i FeaturesDK14DK40iB1CUB2CAU/ B2CBUB3CAU/ B3CBUB5CAU/ B5CBU Amplified Conferencing1 1. Requires additional customer-supplied hardware. 024 444 Auto Attendant (built-in) simultaneous calls in queue3 5 12 24 24 24 Caller ID/ANI/CNIS Abandoned Call Numbers: stored per station10~100 10~100 10~100 10~100 10~100 10~100 stored per system 200 200 400 1000 1000 2000 CO Line Groups 4 8 8 16 16 16 Distributed Hunt (DH) Calls in Queue per Groups 10 10 10 10 10 10 DH Groups 16 16 16 16 16 16 DH stations per Group 8 28 32 32 32 32 DNIS Network Routing Numbers 0 100 200 300 300 300 DNIS Numbers 0 200 350 500 500 500 DTMF receivers 3 5 12 24 24 24 External Page Zones 0 4 4 4 4 8 Call Park Orbits - general 20 20 20 20 20 20 Call Park Orbits - individual 10 28 80 240 240 336 Personal LCD Messages per DKT 2 2. Personal Messages includes: timed reminder memo and station speed dial memo. 10 10 10 10 10 10 Personal Message DKTs 8 16 32 96 96 96 [PhDNs] per System 10 28 80 240 240 336 [PDNs] per System 10 28 80 240 240 336 Ring Tones 3 3 3 3 3 3 Simultaneous Party Conferencing (4-party) 2 3 7 7 7 14 Simultaneous Two-CO Line conferencing (3-party)2 4 10 10 10 20 Station Speed Dial 40 40 40 40 40 40 Stratagy DK Systems (per tenant group) 1 1 1 1 1 1 Stratagy DK Systems (per system) 0 2 2 4 4 4 System LCD Messages 40 40 40 40 40 40 System Speed Dial 40 40 100 100 100 800 Telephone Page Groups 5 5 5 9 9 9 Telephone Group Page – simultaneous stations paged8 28 80 120 120 120 Telephone Pickup Groups 8 20 20 20 20 20 Tenants 2 2 4 4 4 4 Toll Restriction (AC/OC) Table 8 8 8 16 16 16 Toll Restriction Classes 4 4 4 8 8 8 Verified Account Codes 300 300 300 300 300 500 Voice Mail SMDI Yes Yes Yes Yes Yes Yes

System Features Voice Mail Integration 96Strata DK General Description 6/00 Table 39 Line Capacities and Universal Printed Circuit Board Slots DK424i Lines3 and PCB SlotsDK14DK40iB1CU B2CAU/ B2CBUB3CAU/B3CBUB5CAU/B5CBU Universal slots 0 41 1. There are four universal slots in the DK40i expansion unit. 16 142 2. Due to software limitations, slots S207, S208, S209 and S210 are unavailable. 28 48 CO lines – loop start (analog) 3 3. These CO line capacities assume one cabinet slot is reserved for digital telephones and another slot is used for an option interface PCB. 4 12 32 104 120 200 CO lines – ground start (analog) 301228 52 120200 DID lines (analog) 301228 52 120200 Tie lines (analog or VoIP) 301228 52 120200 T1 (DS-1) lines each) 4 4. T1 lines can be loop start, ground start, Tie, or DID (maximum 24 lines per unit, any type or combination). 0 8 or 12 32 120 120 200 ISDN BRI B channel lines 5 5. BRI lines provide CO line services, including Caller ID, DID and Direct Inward Lines (DIL). 0 12 16 16 516 516 5 ISDN PRI B channel lines6 6. PRI lines provide CO line services, including Calling Party Number, DID, Tie, POTS, FX and DIL. 0 8 or 12 32 120 120 188 Squared System Maximum (lines + stations)4 lines + 4 stations12 lines + 12 stations32 lines + 32 stations64 lines + 64 stations124 lines + 124 stations188 lines + 188 stations

Strata DK General Description 6/0097 Station Features7 This chapter describes the features, in alphabetical order, that are available to Strata DK14, DK40i and DK424i station users. For an overview, see “Station Features by Station Type” on Page 110. Tables 40 and 41 list the station and peripheral capacities and station features. NoteNot all features for digital telephones are available on the digital cordless phones. Account Code Button This button, enables digital telephone users to enter Voluntary Account Codes (verified or nonverified), during conversations without interrupting the talk path. It can also be used to enter Verified Account Codes to allow normally restricted stations to dial long distance calls. Add-on Module (DADM) One to two DADMs can be attached to a DKT2000-series digital telephone to provide an additional 20 or 40 buttons (see “Digital Add-on Module (DADM)” on Page 57). DADM buttons can be programmed for outside line access, System or Personal Speed Dial, or Direct Station Selection (Appendix – General Specifications – Table 49 on Page 128). Alert Signal Button This feature enables a digital or electronic telephone user to signal a predesignated station. When the button is pressed, a distinct tone signal is sent to the dedicated station. This signal can be used to alert someone about a pre-arranged event or action—No talk path will exist between the called and calling telephones. An alert signal can be sent to telephones that are idle, or Busy, Call Forward, and/or Do Not Disturb mode. Each station that has this feature can send/receive the alert signal to/from the other station in the alerting pair. Up to four unique buttons can be on a station. Automatic Busy Redial (ABR) Digital and electronic telephone users who dial a busy outside telephone number can set ABR, which automatically redials the number at preprogrammed intervals. Busy tone must consist of standard tones. The system will call back the station when it rings the number. ABR is compatible with LCR and ISDN, but is not compatible with outgoing DID or Tie line calls. ABR requires the QRCU3 on DK14 and K5RCU option PCB for the DK40i; it is standard on the DK424i.

Station Features Automatic Callback (ACB) 98Strata DK General Description 6/00 Automatic Callback (ACB) Station users that call busy or Do Not Disturb (DND) stations can set ACB and have the system call them back when the busy or DND station or trunk group becomes available. When calling a station with multiple [PDNs] in the ring first mode, ACB will be available to the calling station only if all the [PDNs] of the called station are busy. Automatic Hold This option enables a user to place a CO or [DN] call on Hold by pressing another CO or [DN] button. The user can then alternate between the new and the old call by pressing the desired or [DN]. If this feature is not activated, users must press before accessing another line and switching between calls. Automatic Line Selection A digital or electronic telephone user with this programmable feature automatically accesses an outside line, a line group, and an internal [PDN] line whenever the handset is lifted or the speaker ( ) button is pressed. Background Music (BGM) with Station Control Digital telephone users can control BGM playing over their telephone speakers. (Only a designated station can control BGM over External Page speakers.) Besides being able to turn the music on or off, users can also adjust the volume level. Cordless digital telephones attached to a DKT are not compatible with BGM. Busy Override Enables a station user to send tone bursts to a busy station’s idle [DN] or CO button by dialing a , or pressing a feature button. The tone burst can either be sent two times (four seconds apart) or repeated continuously every four seconds. If there are no idle [DNs] or line buttons on the busy station, the station will receive two bursts of camp-on tone (See “Call Transfer with Camp- on” on Page 101.) The busy station can be a digital or electronic and receive this tone. The DKT2000-series telephone users can adjust their telephones to receive the tone over their handset or headset receiver, as well as the speaker. Standard telephones will receive camp-on tone twice from the handset receiver (it is not continuous on standard phones). Busy Station Transfer/Busy Station Ringing The Busy Station Transfer and Busy Station Ringing features operate together to ensure that a busy digital or electronic telephone station always receives transferred calls along with distinct LED and tone indications. A typical application is when an AA device transfers calls frequently to a busy answering position station.

Station Features Call Forwarding Strata DK General Description 6/0099 Call Forwarding Outside CO Line and internal [DN] calls to stations in the Call Forwarding mode are routed to an alternate station or voice mail device. Stations in this mode can originate calls as usual. Call forwarding can be set by a feature button or access code. Station users can set Call Forward for the telephone’s [PDN] or the [PhDN] that is “owned” by that telephone. The Call Forward destination mailbox can be different for each [PDN] or [PhDN]. LCD telephones display the forwarded [DN] and the “forward to” destination. On DK424i, a telephone can be designated as the Call Forward controlling telephone in applications that require ground and loop start CO lines to ring a group of telephones. In DK14 or DK40i, CO lines that ring more than one telephone do not Call Forward. To Call Forward in a particular ringing assignment (immediate, 12-second delay, 24-second delay), the Call Forward control telephone must be the only one designated to ring in the ringing assignment. If the call forwards to voice mail, it is sent to the mailbox controlling telephone’s [PDN] or designated [PhDN]. There are six Call Forwarding modes: All Calls This mode forwards all calls to a busy or idle [DN] immediately; the station will not ring. Busy When this mode is set, all calls to a busy [DN] immediately forward. If a station has an idle [PDN], but is busy on another [DN] or CO line call, calls to the [PDN] will not forward if the system has Ring First signaling, but they will forward if the system has Voice First Signaling. If all the station’s [PDNs] are in use, then calls to the [PDN] will forward immediately. When a station is in the DND mode, all calls to the station’s [PDN] forward immediately, if the [PDN] does not appear on other stations. No Answer Calls to an idle [DN] set with this mode will ring for eight to 60 seconds and then forward. The Ring No Answer time (eight to 60 seconds) can be set by the telephone user. Call Forward No Answer (CFNA) is optional on Handsfree Answerback. Notes OCA calls will not Call Forward. Handsfree internal calls can be programmed to automatically forward if there is No Answer. If this is not programmed, callers can force Call Forward with a one-digit entry. Busy/No Answer When a station is idle and in this mode, calls will ring for eight to 60 seconds and then forward. The Ring No Answer time can be set by the telephone user. When all the station’s [DNs] are busy or when the station is in the DND mode, the call will “Call Forward-busy” immediately. On Ring First systems, if the station is busy on a call, but has an idle [DN], calls will mute-ring the idle [DN] until the CFNA timer expires and then the call will forward. This allows other users to answer the call if the called [DN] appears on their telephones. On Voice First systems, calls will immediately Call Forward-busy when the station is busy on a call, even if it has an idle [PDN]. A station in the DND mode will call forward immediately.

Station Features Call Park Orbits 100Strata DK General Description 6/00 Fixed Calls to the [PDN] or private CO line of an idle or busy digital or electronic telephone in this mode will forward immediately to a destination assigned in system programming, but not as defined by the telephone user. External Call Users can set their stations to forward incoming calls (on private or DID lines) to numbers outside the DK System. The forwarding destination can be cancelled or changed to another outside number or an internal voice mailbox (either remotely via DISA or from the user’s telephone, security code protected). Internal, Tie line, and transferred calls will not call forward externally, but can forward internally if another Call Forward mode is set simultaneously with Call Forward- external. NoteCall Forwarding can be set for [PDNs] and [PhDNs] individually, with the exception of Call Forward External and fixed Call Forward which applies only to [PDNs]. Call Park Orbits The Call Park feature enables a station user to place a call temporarily in an orbit so that the call can be retrieved by any user, either from the same station or from a different station. There are 20 General Park Orbits for the system and one Personal Park Orbit for each station. Personal Park Orbits are available to any type of telephone, including standard telephones. If a call is parked, but not retrieved within a preprogrammed time period, it will recall the parking telephone. The Park recall time is set individually for each station. Park and Page This feature enables a user to park a call (in a General or Personal Park Orbit), enter a Page Zone or Group access code, and then announce the orbit number of the waiting call to the Paged party. A pre-programmed flexible button can be assigned to telephones to automatically connect to a predesignated External Paging circuit, a Telephone Paging group or both. Auto Park This feature is only available to LCD telephones. When a telephone user parks a call, the user can enter --- instead of a specific Orbit Number. The system will then automatically select the next available General Park Orbit and park the call. The parking telephone’s LCD will show the Park Orbit that has been automatically selected for the parked call. Call Pickup By pressing a button or by going off-hook and dialing an access code, any station can pick up the following type of calls: [PDN] or [PhDN] calls on hold or ringing at other stations CO/DID/Tie lines calls ringing at other stations, either all lines or designated lines. (See “Tenant Service” on Page 90.) External or Station Group Page CO line ringing during the Night mode over External Page or night bell

Station Features Call Pickup Groups Strata DK General Description 6/00101 Door phone calls Incoming CO line calls Parked calls Any ringing line or designated Tenant Group lines Tandem CO line connections (by tandem origination telephone) Call Pickup Groups Up to 20 Call Pickup groups can be created to enable station users to pickup calls ringing at other stations with the touch of a Pickup feature button or by dialing brief access codes. Station users can pick up a call that is ringing or transferred to any station in their own group with a single access code or feature button, and can pickup calls ringing stations in other groups with selected codes. Any station can be in all the different pickup groups. Call Transfer with Camp-on A station user can transfer a CO, DID, or Tie line or internal call to a busy station, which will receive an alert tone indicating that a call is camped-on. If the busy station fails to answer, the camped-on call will recall the transferring station. A camp-on tone is also sent to electronic or digital telephones that are busy and that do not have an idle [DN] or button to receive the call. Camp-on tone consists of two tone bursts, followed by silence. It can be enabled or disabled for each individual station. Call Transfer Immediate For Digital LCD telephones: If the Feature Prompting Soft Key is used to transfer a call, the call immediately transfers after the last digit of the destination is dialed. If the called station is not available or is busy, the call automatically camps-on to it. This feature is helpful to people who process a large number of calls with no time to wait for transferred calls to be answered. Call Transfer Music or Ringing Option This feature enables ringing or music to be heard by the caller when a call is transferred, depending on system programming. Prior to Release 3.2, callers heard music during the transfer process and no ringing option in programming was available. Call Transfer Recall CO, DID, or Tie lines that are transferred (internally or over Tie lines) will recall to the transferring station if the called station does not answer. The recall time is individually set for each transferring station. Centrex/PBX Features System Speed Dial buttons can be programmed with access codes, plus any flashes or pauses necessary to access features through a host switching system.

Station Features Conferencing 102Strata DK General Description 6/00 Conferencing A variety of Conferencing combinations are available to all station users, as listed below. Stations and lines can be added in any order. (See “Amplified Conference Interface (DK40i, DK424i only)” on Page 66) One or two stations and two outside lines Two or three stations and one outside line Four stations on one internal [DN] line Three to four simultaneous Conference calls (Table 38 on Page 95). Voice Mail plus one station and two other parties (internal or outside line for DK424i, Release 3.2 and above. (Outside line must be analog, not digital.) Continuous Dual-tone Multi-frequency (DTMF) Tone The DTMF dial signal sent to an outside line or voice mail/auto attendant device can continue as long a DKT2000-series digital telephone user presses a button on the dial pad. This feature is not available with electronic or DKT1000-series digital telephones. Data Call Button A flexible button on a digital telephone can be assigned as a & button, which can be used to dial internal data calls. The telephone must be equipped with an RPCI-DI for & button applications. Direct Station Selection (DSS) Buttons Digital telephone users can ring selected stations by pressing a flexible feature button assigned for a DSS function. The LED associated with the button provides the busy status of the station and the station’s [PDN]. Each flexible button can be assigned as a DSS button to a different station [PDN]. DSS buttons can also be assigned on DADMs. Direct Station Selection (DSS) Console Features On DK40i, DK424i, digital and electronic telephones can operate with DSS consoles, which offer the following features: Automatic CO line Hold Feature buttons All Call Voice Page Outside Line access buttons DSS with busy LED indication Night Transfer Speed Dial Voice First or Tone Signaling Call Forward Override

Station Features Directory Number [DN] Buttons Strata DK General Description 6/00103 Directory Number [DN] Buttons These are the telephone’s call buttons, used to originate and receive internal and external calls. See “Multiple Directory Numbers” on Page 82 for information on the different types of [DNs]. DISA Security Code Revision Certain digital telephones selected in programming can revise the DISA security code. Distinctive LED Color and Flash Indications Outside CO and [DN] button LEDs light red or green to help digital telephone users determine the status of calls. Electronic telephone LEDs are always red when they light. Digital and electronic telephone LEDs flash at varying rates to indicate calling status. Distinctive Station Ringing Digital and electronic telephones can have one of three different ring tones for incoming CO and DID line calls to help distinguish incoming calls. Also, ring tones for transferred CO and DID line calls are different from the ring tones of direct CO line calls to the same telephone. Do Not Disturb (DND) Station users with digital telephones can activate DND to prevent any calls from ringing them. Callers will hear a fast busy tone. If a DND station’s [DN] appears on other telephones, callers will ring the [DNs] on those other telephones. The [DN] will then flash on the DND station, but it will not ring. Stations in DND mode can originate calls. Also, Call Forward-Busy will operate on a DND telephone, even if the telephone has idle [DNs]. Do Not Disturb (DND) Override Stations with this special feature programmed can override stations in the DND mode with a tone that indicates that somebody is trying to contact them. DP/DTMF Mode Change This feature allows digital and electronic telephone users to change the line out-dialing signal mode from Dial Pulse (DP) to DTMF with the touch of a feature button. Exclusive Hold Exclusive Hold enables a digital telephone user to place a call on hold so that the call can only be picked up at that station or at another station using Directed Call Pickup. No other station can pick up the call by simply pressing the [DN] or line button that the call is being held on.

Station Features Executive Override 104Strata DK General Description 6/00 Executive Override Stations with this feature programmed can enter any conversation, except ACD and ACD/PBX calls, in the system by dialing an access code or pressing a Feature Prompting Soft Key. An optional warning tone notifies the parties that another party is about to conference into their conversation. Executive Override can be blocked selectively to any station in system programming for security with modem (data) calls, voice mail calls, fax machine calls, etc. Feature Prompting with Soft Keys As an alternative to dialing access codes and using feature buttons, station users with LCD digital telephones use Soft Keys (shown on their LCD) to access features. Abbreviated feature names appear during a call (when the telephone is in the ring or talk state) on the LCD above fixed keys. Users can select a feature by pressing the associated key. The LCD feature selections change according to the call state to provide the most logical options. Flash Button An optional button on a digital or electronic telephone can be used either to disconnect a line and regain CO dial tone, or to gain access to Centrex features. The timing choice is system-wide by system programming. Handsfree Answerback When a voice-announced internal [DN] call comes in to a digital or electronic telephone, users can answer without lifting the handset. Cordless digital telephones and standard telephones are not compatible with this feature. Hearing Aid Compatible All Toshiba digital telephones are hearing aid compatible. Liquid Crystal Display (LCD) Features LCD model telephones provide a number of features, such as: ANI, Caller ID, CO Line Identification, DNIS, and more. See Table 31 on Page 54 for a list of LCD features. Microphone Cut-off Button Digital telephones can be programmed with a Microphone Cut-off (( .) button to turn the microphone inside the telephone on and off while idle. This “push-on/push-off” button enables/disables Handsfree Answerback to the telephone. When Microphone Cut-off is on, it blocks room monitoring and Hands-free Answerback.