Toshiba Strata Dk14, Dk40i, Dk424i General Description Manual

Strata DK General Description    6/0065
System Features6
This chapter describes system features for the DK14, DK40i and DK424i, in alphabetical order. 
These features are available on a system-wide basis and apply to all of these systems, except where 
noted. See Table 38 on Page 95 for a list of system features.
Abandoned Call Numbers
Automatic Number Identification (ANI) and Caller ID calls that ring but are abandoned before 
they are answered can be stored in system memory. LCD telephone and attendant...

System Features
Alternate Answer Point
66Strata DK General Description    6/00
Alternate Answer Point
Users can answer a transferred outside line call from any station that has the  button or a 
Secondary [DN] for the destination station.
Amplified Conference Interface (DK40i, DK424i only)
Provides interface for a customer-supplied amplifier to improve low volume levels due to losses 
on some CO lines. The amplifier is not dedicated to certain CO lines (it is shared by all CO lines) 
and automatically...

System Features
Automatic Call Distribution (ACD)
Strata DK General Description    6/0067
Automatic Call Distribution (ACD)
An optional feature upgrade key (KKYS2 or KKYS3 on the DK40i, Release 4.3, or RKYS2 or 
RKYS3 on the DK424i) connected to the processor enables ACD group features. Thus, incoming 
calls over a CO line to be distributed among a group of ACD Agents. This is ideal where a number 
of staff members receive the same type of calls, since calls can be automatically distributed. 
Incoming...

System Features
Automatic Number Identification (ANI)
68Strata DK General Description    6/00
Automatic Number Identification (ANI)
LCD telephones can display the telephone number of the calling party for direct, incoming, 
transferred, and Call Forwarded calls. The telephone number can also be sent to an application 
computer or to voice mail.
The system supports ANI on analog or digital lines (T1 or ISDN PRI/BRI), DID and Tie lines, and 
provides the calling telephone number to answering parties. An...

System Features
Automatic Release from Hold
Strata DK General Description    6/0069
Automatic Release from Hold
If an outside caller on hold hangs up, the system will automatically disconnect the call and free the 
line for other calls. This feature applies to DISA, DNIS and/or ANI external routed calls, AA, 
voice mail calls, and regular voice calls. 
Automatic Release is available on a line-by-line basis and operates only with COs that provide a 
disconnect (Calling Party Control) signal. 
Background...

System Features
Centrex/PBX Compatible
70Strata DK General Description    6/00
Centrex/PBX Compatible
All system features are compatible with Centrex/PBX operation, including repeat of Centrex/PBX 
ringing cadence, one-button access to Centrex/PBX features, a two- to four-digit station 
numbering plan, and Delayed Ringing to selected stations.
Centrex Ringing Repeat
The system can mimic CO/Centrex/PBX ringing cadences received from outside lines when it 
rings a called station.
Computer Telephony...

System Features
Conferencing
Strata DK General Description    6/0071

Select how the PC application responds to the next call event – StrataLink can accept call 
events from the telephone, apply call handling rules and conditions, and invoke actions in a PC 
application.

Handle multiple telephone calls – Most TAPI compatible applications can only handle one 
call at a time because they only respond to a ringing line for Caller ID database lookup and 
screen display. StrataLink enables the application to...

System Features
Day/Night Modes
72Strata DK General Description    6/00
Day/Night Modes
The system has three available ringing modes for routing incoming line calls. The routing 
destinations are [DNs], ACD groups, Distributed Hunt groups, Auto Attendant, DISA, and a night 
bell. The ringing modes are Day, Day2, and Night.
Each mode can be assigned a distinct ringing destination. The system can be programmed with 
either two modes (Day, Night) or three modes (Day, Day 2, Night), which can be changed by...

System Features
Direct Inward Dialing (DID) Lines (DK40i, DK424i only)
Strata DK General Description    6/0073
Priority of ANI or DNIS is set for each line in system programming. DNIS digits can also be sent 
to a PC. See “Computer Telephony Integration (CTI)” on Page 70.
External Telephone Network Numbers
All DNIS/DID/Tie numbers that ring into the Strata DK can be routed externally to any outside 
telephone number. Depending on the application, the caller DNIS name may be passed to the 
destination...

System Features
Distinctive CO Line/Directory Number Ringing
74Strata DK General Description    6/00
Distinctive CO Line/Directory Number Ringing
The incoming line ringing tone to digital telephones is distinct from the internal ringing tone 
indicating the type of the call. This feature is optional for standard telephones by using a different 
ring pattern.
Door Lock Control
Digital and electronic telephone station users can unlock a customer-supplied electronic door lock 
at the touch of an optional...