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Toshiba Strata Airlink Integrated Wireless Handset User Guide

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Page 81

Digital Features
Transferring Calls
Strata AirLink Integrated Wireless Handset 5/9969
Transferring Calls
You can transfer calls to an idle or busy station. The station can be the [DN] of a 
telephone, a Hunt Group Number, or ACD Group [DN].
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To transfer a call
Transferring with Camp-on
You can transfer calls to idle or busy [DNs], Hunt Group Numbers, and ACD Group 
[DNs]. You cannot transfer (or camp-on) to a [PDN] or [PhDn] if the station is 
DND, unless the [PDN] or [PhDN] appears on other...

Page 82

Digital Features
Toshiba Voice Mail Integration
70Strata AirLink Integrated Wireless Handset 5/99
Toshiba Voice Mail Integration
This section explains how to use your handset for retrieving messages and setting up 
CF. For more information, refer to:
€Stratagy Voice Processing User Guide
€Toshiba VP User Guide
Voice Mail Identification Code
To forward calls to your message mailbox and ensure that callers hear your personal 
greeting, you must store a Voice Mail Identification (VMID) code. You only have...

Page 83

Digital Features
Toshiba Voice Mail Integration
Strata AirLink Integrated Wireless Handset 5/9971
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To assign or change a VMID
NoteThe station (203) indicated in the LCD is an example, not a handset default.
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To cancel the VMID
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Press 
&$// + &989 + 5HGLDO ()&1 + [B]).
Message Retrieval
You can program your handset to automatically retrieve your voice mail messages. 
Storing the message retrieval sequence is required only once. It remains in memory 
unless cancelled or changed.1. Press 
&$//...

Page 84

Digital Features
Toshiba Voice Mail Integration
72Strata AirLink Integrated Wireless Handset 5/99
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To program the message retrieval sequence
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To cancel automatic retrieval sequence
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Press [DN] + 
&98: + 5HGLDO ()&1 + [B]).
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To retrieve multiple messages 
Call Forward to Voice Systems
By setting CF to the Toshiba Voice Mail System, callers are automatically connected 
to your voice mailbox.
Note
&DOO#)RUZDU G ()&1 + [B]) can only be used for [PDNs]. Use access 
codes for [PhDNs]. 1....

Page 85

Digital Features
Toshiba Voice Mail Integration
Strata AirLink Integrated Wireless Handset 5/9973
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To forward calls to Voice Mail
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To cancel Call Forward1. Press 
&$// + &DOO#
)RUZDUG#
()&1 + 
[B])
...or 
&$// + [PDN] 
or [PhDN] + the 
access code.You hear a confirmation tone after entering the 
access code.
Call Forward access codes:
CF-All Calls:
&934
CF-Busy: &935
CF-No Answer: &936
CF-Busy-No Answer:&937
2. Call the Voice Mail 
system [DN].See your System Administrator for the correct...

Page 86

Digital Features
Toshiba Voice Mail Integration
74Strata AirLink Integrated Wireless Handset 5/99 

Page 87

Strata AirLink Integrated Wireless Handset 5/9975
Standard Features5
This chapter describes Strata AirLink handset features when it is configured to 
standard ports in Strata DK16, DK16e, DK40, DK40i, DK280 (Release 3.0 and 
higher), and DK424. The handset features are programmed by your System 
Administrator and has many of the same features as the standard telephone.
If you have a non-Toshiba telephone system, see your System Administrator for 
available features and their operation. 

Page 88

Standard Features
Account Code Calls
76Strata AirLink Integrated Wireless Handset 5/99
Account Code Calls
Account Codes are used for billing, call tracking, and line restriction applications. 
The codes are recorded and printed in a SMDR report.
Forced Account Codes
Forced Account Codes are set in system programming to record outgoing calls only. 
When they are set at your station, you are required to enter the code before dialing a 
telephone number. 
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To use a Forced Account Code
Voluntary...

Page 89

Standard Features
Account Code Calls
Strata AirLink Integrated Wireless Handset 5/9977
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To use Voluntary Account Code
Verified Account Codes
Some Strata DK systems verify the entered Forced or Voluntary Codes. These codes 
are called Verified Account Codes, and they are entered with the Voluntary Account 
Code. See your System Administrator for more information.
Emergency Override of Forced Account Code Dialing
Forced Account Codes are bypassed when emergency numbers, including 911 are 
dialed. See...

Page 90

Standard Features
Attendant Console Calling
78Strata AirLink Integrated Wireless Handset 5/99
Attendant Console Calling
You can call the Attendant Console using up to three ways, depending upon system 
programming.
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To call any Attendant Console
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To call a particular console
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To make an emergency call to a console
Automatic Busy Redial
When an outside number is busy, you can activate Automatic Busy Redial (ABR). 
Strata DK automatically redials the number at regular intervals. If the...
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