Toshiba Satellite C55ta Manual

ProblemProcedureBattery doesn’t
charge when the AC
adaptor is attached.If the battery is completely discharged, it will not
begin charging immediately, in these instances you should wait a few minutes before trying again. If
the battery still does not charge, you should check
that the power outlet the AC adaptor is connected to its supplying power - this can be tested by
plugging another appliance into it.
Check whether the battery is hot or cold to the
touch - if so, it will not charge properly and...

Real Time ClockProblemProcedureThe BIOS setting
and system date/
time are lost.The charge in the Real Time Clock (RTC) battery
has run out - you will need to set the date and time
in the BIOS setup application by using the
following steps:
1. In the  Settings charm, click  Power and then
select  Restart .
2. Hold down the  F2 key and then release this
key one second after the computer is power on - the BIOS setup utility will load.
3. Set the date in the  System Date field.
4. Set the time in the  System...

ProblemProcedureMarkings appear on
the computer's
display panel.These marks may have come from contact with the
keyboard and Touch Pad while the display panel
has been closed. You should try to remove the marks by gently wiping the display panel with a
clean dry cloth or, if this fails, with a good quality
LCD screen cleaner. In this latter instance you
should always follow the instructions with the
screen cleaner and always ensure you let the display panel dry properly before closing it.
Hard Disk...

ProblemProcedureYou cannot access a
CD/DVD/Blu-ray
Disc™ in the driveMake sure the drive’s disc tray is securely closed. Press gently until it clicks into place.
Open the disc tray and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a...

ProblemProcedureOn-screen pointer
does not respond to
pointing device
operationIn this instance the system might be busy - Try
moving the mouse again after waiting a short
while.Double-tapping
(Touch Pad) does
not workIn this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click  Desktop ->
Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse .
2. Within the Mouse Properties window, click the Buttons  tab....

ProblemProcedureDouble-clicking does
not workIn this instance, you should initially try changing the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click  Desktop ->
Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse .
2. Within the Mouse Properties window, click the Buttons  tab.
3. Set the double-click speed as required and click  OK.The on-screen
pointer moves too
fast or too slowIn this instance, you should initially try changing the speed setting...

Sound systemIn addition to the information in this section, please also refer to thedocumentation supplied with your audio device.ProblemProcedureNo sound is heardPress the function keys to increase or decreasevolume.
Check the software volume settings.
Please check to see if Mute is turned to Off Check to make sure the headphone connection is
secure.
Check within the Windows Device Manager
application to ensure the sound device is enabled
and that the device is properly working.Annoying sound is
heardIn...

ProblemProcedureNo displayTry adjusting the contrast and brightness controlson the external monitor.
Press the function key in order to change the
display priority and ensure that it is not set for the
internal display only.
Check to see if the external monitor is connected.
When the external monitor is set as the primary
display device in extended desktop mode, it will not
display when the computer wakes up from Sleep
Mode if the external monitor has been
disconnected while in Sleep Mode.
To keep this...

Wireless LANProblemProcedureCannot access
Wireless LANMake sure the computer's Wireless communication
function is on.
If problems persist, contact your LAN
administrator.
Bluetooth
ProblemProcedureCannot access
Bluetooth deviceCheck to ensure the computer's Wireless
Communication function is on.
Check to ensure the Bluetooth Manager
application is running on the computer and that
power to the external Bluetooth device is turned on.
Check to ensure that no optional Bluetooth Adaptor
is installed...

TOSHIBA technical supportIf you are still unable to solve the problem and suspect that it is hardware
related, visit TOSHIBA technical support website 
http://www.toshiba.co.jp/
worldwide/.
User's Manual 6-15