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Toshiba Satellite C55ta Manual

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Page 101

Click the Tutorials  icon on the Start Page of TOSHIBA Media Player.
Use the following procedure to open TOSHIBA Media Player Online help: When TOSHIBA Media Player is running, click  Help of the Settings charm.
TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors anumber of system functions such as power consumption, battery healthand the system cooling, informing you of significant system conditions. Thisapplication recognizes the system and individual component...

Page 102

displayed. Please carefully read the information displayed. Selecting
ACCEPT  and clicking  OK will enable the program. By enabling the
TOSHIBA PC Health Monitor software, you agree with these terms and conditions and to the use and sharing of the collected information. Oncethe program is enabled, the TOSHIBA PC Health Monitor screen is
displayed, and the program will begin monitoring system functions and
collecting information.A message will be displayed if any changes which may interfere with the...

Page 103

Set the computer on a level surface and avoid places subjected to
vibrations such as airplanes, trains, or cars.
Do not use on an unstable surface such as a stand.
A recovery image of the software on your computer is stored on the Hard
Disk Drive, and can be copied to either disc media or USB Flash Memory by using the following steps:
1. Select either blank disc or USB Flash Memory. The application will allow you to choose from a variety of differentmedia onto which the recovery image can be copied...

Page 104

Please make sure to use the default Boot Mode option in the BIOS
setup utility before restoring.
1. In the  Settings  charm, click  Power and then select  Restart.
2. Hold down the  F2 key and then release this key one second after
the computer is power on - the BIOS setup utility will load.
In the BIOS setup screen, select  Advanced -> System Configuration
-> Boot Mode -> UEFI Boot  (Default).
If you set the Boot Mode as  CSM Boot, the recovery media created by
Recovery Media Creator will NOT be able to...

Page 105

In addition, if you use a third-party partitioning program to reconfigure the
partitions on your Hard Disk Drive, you may find that it becomes impossible
to setup your computer.Make sure that the AC adaptor is connected during the restoring process.When you reinstall the Windows operating system, the hard disk may be reformatted and all data may be lost.
1. In the  Settings charm, click  Power and then select  Restart.
2. Hold down  0 (zero) key and then release this key one second after the
computer is...

Page 106

Chapter 6
Troubleshooting TOSHIBA has designed this computer for durability, however, shouldproblems occur you are able to use the procedures detailed in this chapter
to help determine the cause.
All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Problem solving process Resolving problems will be much easier if you observe the following
guidelines:
Stop immediately when you recognize a problem exists as taking...

Page 107

Check all cables to ensure they are correctly and firmly attached to the
computer - loose cables can cause signal errors.
Inspect all connecting cables for loose wires and all connectors for loose pins.
Check that your disc media is correctly loaded
Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems toTOSHIBA Support. In addition, if a problem recurs, the log you have madewill help to identify the problem faster....

Page 108

HardwareIf you cannot find a software problem, you should
then check the setup and configuration of your
hardware. First run through the items in the
preliminary checklist as described previously
then, if you still cannot correct the problem, try to identify the source - the next section provideschecklists for individual components and
peripherals.Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software canbe used with...

Page 109

If the indicator is glowing, the computer is on. Also, try turning the computer
off and then on.
If you are using an AC adaptor, verify that the computer is receiving power
from the external power source by looking at the  DC IN/Battery indicator. If
the indicator is glowing, the computer is connected to a live external power
source.
The computer will not load advanced options during startup
By holding down one of the following keys during startup, your computer
will load advanced options as shown...

Page 110

Overheating power down
If the processor's temperature reaches an unacceptably high level witheither setting, the computer will automatically shut down to prevent any
damage - in this instance all unsaved data in memory will be lost.
ProblemProcedureComputer shuts
down automatically.Leave the computer off until the it reaches room
temperature. If the computer has reached room
temperature and it still does not start, or if it starts
but shuts down quickly, contact TOSHIBA Support.
AC power
If you have...
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