Toshiba Satellite C55-b Manual

Real Time ClockProblemProcedureThe BIOS setting
and system date/
time are lost.The lasting time of the Real Time Clock (RTC) has
run out - you will need to set the date and time in
the BIOS setup utility by using the following steps:
1. Click  Start. Point to the arrow ( 
 ) beside the
Shut down  button and then select  Restart.
2. Hold down the  F2 key and then release this
key one second after the computer is power
on - the BIOS setup utility will load.
3. Set the date in the  System Date field.
4. Set...

ProblemProcedureMarkings appear on
the computer's
display panel.These marks may have come from contact with the
keyboard and Touch Pad while the display panel
has been closed. You should try to remove the marks by gently wiping the display panel with a
clean dry cloth or, if this fails, with a good quality
LCD screen cleaner. In this latter instance you
should always follow the instructions with the
screen cleaner and always ensure you let the display panel dry properly before closing it.
Hard Disk...

ProblemProcedureYou cannot access a
CD/DVD/Blu-ray
Disc™ in the driveMake sure the drive’s disc tray is securely closed. Press gently until it clicks into place.
Open the disc tray and make sure the disc is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the disc. Make sure there is no
obstruction. Remove any foreign object.
Check whether the disc is dirty. If it is, wipe it with
a clean cloth dipped in water or a...

ProblemProcedureOn-screen pointer
does not respond to
pointing device
operationIn this instance the system might be busy - Try
moving the mouse again after waiting a short
while.Double-tapping
(Touch Pad) does
not workIn this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click  Start -> Control 
Panel -> Hardware and Sound -> Mouse .
2. Within the Mouse Properties window, click the Buttons  tab.
3. Set the...

ProblemProcedureDouble-clicking does
not workIn this instance, you should initially try changing the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click  Start -> Control 
Panel -> Hardware and Sound -> Mouse .
2. Within the Mouse Properties window, click the Buttons  tab.
3. Set the double-click speed as required and click  OK.The on-screen
pointer moves too
fast or too slowIn this instance, you should initially try changing the speed setting within the Mouse...

ProblemProcedureI cannot use the
Sleep and Charge
function.Sleep and Charge function may be disabled.
Enable the  Sleep and Charge  function in the
TOSHIBA HWSetup.
When there is a current overflow of the external
device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety
reasons. When this happens, disconnect an
external device if some external devices are
connected. After that, turn the power of the
computer ON/OFF to restore the function. If this
function can not be...

ProblemProcedureThe "USB Wakeup
function" does not
work.When Sleep and Charge function is enabled, the
"USB WakeUp" function does not work for ports
that support the Sleep and Charge function.
In that case, use an USB port that does not have
the USB Sleep and Charge function or change to
disable Sleep and Charge function.
Sound system
In addition to the information in this section, please also refer to thedocumentation supplied with your audio device.
ProblemProcedureNo sound is...

ProblemProcedureMonitor does not
turn onAfter confirming that the monitor's power switch is
on, you should check the connections to make
sure that the power cord/adaptor is firmly
connected to the monitor and to a working power outlet.No displayTry adjusting the contrast and brightness controlson the external monitor.
Press the function key in order to change the
display priority and ensure that it is not set for the
internal display only.
Check to see if the external monitor is connected.
When the...

ProblemProcedureWake-up on LAN
does not workMake sure the AC adaptor is connected. The
Wake-up on LAN function consumes power even
when the system is off.
If problems persist, consult your LAN administrator.
Wireless LAN
ProblemProcedureCannot access
Wireless LANMake sure the computer's Wireless communication
function is on.
If problems persist, contact your LAN
administrator.
Bluetooth
ProblemProcedureCannot access
Bluetooth deviceCheck to ensure the computer's Wireless
Communication function is...

If a problem occurs when you are running software applications,
consult the software documentation for troubleshooting suggestions
and consider calling the software company's technical support department for assistance.
Consult the reseller or dealer from where you purchased yourcomputer and/or software - they are your best resource for current
information and support.
TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware
related, visit TOSHIBA...